BlueTooth Update Error (Internal Error 2753, F84988_btins.dll)

Hello All,
Hope someone may be able to sort this one out for me; my efforts so far have been useless
I am using a ThinkPad R60e (model # 0657-3LG), running Win-XP-Home Premium - SP3, with BlueTooth built-in; it worked fine until a few days ago, when I allowed ThinkPad SystemUpdate to attempt to update its driver (Bluetooth with Enhanced Data Rate Software) to its most current version (5.5.0.6400).
For the first time in its over two years life, SystemUpdate STALLED during the update (never done that for ANY piece of software, application or driver!).
I had to "brutally" abort it (after several hours of wait), and tried again: same result.
I downloaded the update from Lenovo's Web site, and tried to run it manually (not under the SystemUpdate services): again, it stalled eventually.
Assuming an incomplete update was performed, I entered the Windows Control Panel, and went through an UNinstall of the software (to clean the area), closed the Bluetooth radio, and done a reboot.
Further to which, I restarted the Bluetooth radio, cancelled the Windows' "detected new hardware" pop-up, and tried to install the driver anew (from the file I previously downloaded); complete failure, with a pop-up stating "Internal Error 2753, F84988_btins.dll".
Repeated attempts, produced the same result; this time, the software no longer appears however under the Windows' Control Panel's "Add/ Remove Programs" (incomplete install ...)
Under the Device Manager, I was able to bring the device back to life by "rolling-back" the driver (although the "back" shows now version 5.5.0.6500", which is the current one), but there are no icons (either in the SysTray or on the Desktop) through which I can access "My Bluetooth Places".
In view of the above, and as I should like to restore Bluetooth functionality:
1. Any ideas what the said error means, and how it should be handled?
2. Any way to COMPLETELY clean any trace of Bluetooth installation, to enable me start PERFECTLY clean with a new install?
3. Assuming that MAYBE the installer conflicts with some other software that runs in the background, can the R60e be started in Safe Mode, and -- if so -- can the Installer run in this mode? (alternatively, what is the minimum configuration that allows the ThinkPad to start and enable the Installer to run?)
4. Any other productive suggestions will be most welcome.
Thanks in advance for your help,
Rougena

Hi Rougena,
I am sorry I think I am the only one reply you.
And even I do not anwser your question, I post because I have the same problem either.
My situation is similar that the bluetooth driver never update through Thinkvantage system update.
So I run the manual one to update it.
The wrror info showed my screen is a bit different from yours.
Mine is "internal error 2229, launchcondition"
I have search around the internet, but no anwser either.
That's why it lead me to your post.>_<
What useful info I got so far?
From Broadcom website, they said if the bluetooth works well, then dont need to update to the lastest one.
However, mine didnt work well, when I connect to my logitech bluetooth keyboard, it always has problem to paired.
I hope the IT person in IBM/Lenono will notice this problem and resolove it soon.
Colin

Similar Messages

ThinInstaller - all Updates fail with Errors internal error -532459699 / eGatherer: -1066598274

Hi There
i try to use Thininstaller with SCCM Tasksequence and Windows XP Sp3 on a X201 model
i use this method already with Windows 7 and Windows Xp with different Models and it works pretty nicely.
in the above combination i do not get anything installed. in the log file i see that
a few updated get selected
Info 2010-12-17 , 04:36:19
at Tvsu.Coreq.LoadCoreqsProcessor.ProcessUpdatesImplementation(Update[] ups)
Message: Resulted order of candidate list:
Conexant Audio Software for Windows 7, Vista, and XP[reboot type 3]
Intel Wireless WiFi Link for Windows XP[reboot type 3]
Intel Rapid Storage AHCI Driver for Windows 32bit[reboot type 3]
ThinkPad Bluetooth with Enhanced Data Rate Software II for Windows XP[reboot type 3]
Thinkpad Integrated Camera Device Driver[reboot type 3]
STMicro TPM Driver for WinXP 32bit[reboot type 3]
Intel AMT 6.0 - MEI and SOL driver[reboot type 3]
Intel Chipset Support for Windows XP/Vista/7[reboot type 3]
Intel HD Graphics Driver for Windows XP (GM55)[reboot type 3]
ThinkPad Modem Adapter[reboot type 3]
ThinkPad UltraNav Driver for Windows 32-bit[reboot type 3]
ThinkPad Power Management Driver[reboot type 3]
ThinkPad Hotkey Features Integration Package Setup[reboot type 3]
ThinkVantage Access Connections for Windows XP[reboot type 3]
ThinkPad Power Manager[reboot type 3]
ThinkPad UltraNav Utility[reboot type null]
ThinkPad Wireless WAN (UNDP) Driver[reboot type 3]
ThinkVantage GPS Version 2.60[reboot type 3]
but for every piece of software or update i get :
Info 2010-12-17 , 04:37:11
at Tvsu.Engine.Process.PackageInstallerProcess.CheckDependencies(Update update)
Message: Update 6imb05ww is NOT applicable. Error->internal error -532459699, program abort()
and :
Info 2010-12-17 , 04:37:14
at Tvsu.Engine.Process.PackageInstallerProcess.CheckDependencies(Update update)
Message: Update 85cx28ww is NOT applicable. Error->internal error -1066598274, program abort()
Severe 2010-12-17 , 04:37:14
at Tvsu.Engine.Process.PackageInstallerProcess.InstallNewUpdates()
Message: Update 85cx28ww is not applicable
Info 2010-12-17 , 04:37:14
at Tvsu.GenericPackageInstaller.GenericPackageInstaller..ctor(Update update)
Message: Update Local Directory: C:\WINDOWS\TEMP\\ThinInstaller\81u716ww\
does anyone have a hint how to fix this?
thanks in advance

Hello Herik,
thanks Herik, your hint regarding the triplet was indeed justified. i recognized that the OS was basically english with an applied language pack and i just had the added language in the repository. that may have cause the 'ist not applicable' error. even though the updates were downloaded and could be installed by manual starting them.
After i fixed the error with the triplet and added the basic language it worked a little better, hence installing like 6 out of 20 updates.
the os is pretty simple
WinXP with SP3 english with german language pack
.Net Framework 3.5 SP1
nothing else
today i rebuild my repository from scratch after recognizing that almost all files were updated lately on the lenovo website regarding this model.
but unfortunately it still does not work reliably with windows XP -> on Windows 7 it no problem at all.
it looks like it detects all the suitable updates but does not extract them correctly to be used by the setup command issued later. it looks like this:
Info 2011-01-07 , 10:33:31
at Tvsu.Executor.CommandLauncher.ExecuteCommandLine(String dir, String cmd, String args, String _installType, Int64 timeOut, Boolean hide)
Message: The parameters directory and command stay as follows:
Command: C:\WINDOWS\TEMP\THININ~1\6na127ww\Setup.exe -s
Directory: C:\WINDOWS\TEMP\\ThinInstaller\6na127ww\
Info 2011-01-07 , 10:33:31
at Tvsu.Executor.CommandLauncher.ExecuteCommandLine(String dir, String cmd, String args, String _installType, Int64 timeOut, Boolean hide)
Message: hide window: False
Info 2011-01-07 , 10:33:31
at Tvsu.Executor.CommandLauncher.ExecuteCommandLine(String dir, String cmd, String args, String _installType, Int64 timeOut, Boolean hide)
Message: Type normal
Severe 2011-01-07 , 10:33:31
at Tvsu.Executor.CommandLauncher.ExecuteCommandLine(String dir, String cmd, String args, String _installType, Int64 timeOut, Boolean hide)
Message: Error executing command: C:\WINDOWS\TEMP\THININ~1\6na127ww\Setup.exe -s
Exception:
  Message: The system cannot find the file specified
  Type: System.ComponentModel.Win32Exception
     at System.Diagnostics.Process.StartWithCreateProcess(ProcessStartInfo startInfo)
   at System.Diagnostics.Process.Start()
   at Tvsu.Executor.CommandLauncher.ExecuteCommandLine(String dir, String cmd, String args, String _installType, Int64 timeOut, Boolean hide)
on verifiying the exsistance of the setup in question i find that for example the 6na127ww.exe is there but could not be extracted.
if i run the setup in question manually it works like a charm.
if you need any other information i am happy to supply them.
the scan detects all those updates:
Info 2011-01-07 , 10:26:53
at Tvsu.Coreq.LoadCoreqsProcessor.ProcessUpdatesImplementation(Update[] ups)
Message: Resulted order of candidate list:
Intel Rapid Storage AHCI Driver for Windows 32bit[reboot type 3]
ThinkPad Modem Adapter[reboot type 3]
Help Center[reboot type 3]
Intel Wireless WiFi Link for Windows XP[reboot type 3]
ThinkVantage Productivity Center for ThinkPad[reboot type 3]
Thinkpad Integrated Camera Device Driver[reboot type 3]
ThinkVantage Active Protection System (32bit)[reboot type 3]
Lenovo ThinkVantage Toolbox (32-bit)[reboot type 0]
Message Center[reboot type 0]
Intel Chipset Support for Windows XP/Vista/7[reboot type 3]
Intel AMT 6.0 - MEI and SOL driver[reboot type 3]
Conexant Audio Software for Windows 7, Vista, and XP[reboot type 3]
Intel HD Graphics Driver for Windows XP (GM55)[reboot type 3]
ThinkPad Bluetooth with Enhanced Data Rate Software II for Windows XP[reboot type 3]
STMicro TPM Driver for WinXP 32bit[reboot type 3]
ThinkVantage Fingerprint Software 5.8.5[reboot type 3]
ThinkPad UltraNav Driver for Windows 32-bit[reboot type 3]
ThinkPad Power Management Driver[reboot type 3]
ThinkPad Hotkey Features Integration Package Setup[reboot type 3]
ThinkPad EasyEject Utility[reboot type 3]
ThinkPad Power Manager[reboot type 3]
ThinkVantage Communications Utility[reboot type 3]
ThinkVantage Access Connections for Windows XP[reboot type 3]
ThinkPad UltraNav Utility[reboot type null]
ThinkPad Wireless WAN (UNDP) Driver[reboot type 3]
ThinkVantage GPS Version 2.60[reboot type 3]
and these ones work:
        Message: Intel Rapid Storage AHCI Driver for Windows 32bitupdate with hardware ID PCI\VEN_8086&DEV_3B2F&CC_010601 was installed successfully
        Message: Update Intel Rapid Storage AHCI Driver for Windows 32bit was installed successfully
        Message: Update ThinkPad Modem Adapter was installed successfully
        Message: Update Help Center was installed successfully
        Message: Update Intel Wireless WiFi Link for Windows XP was installed successfully
        Message: Update Thinkpad Integrated Camera Device Driver was installed successfully
        Message: Update ThinkVantage Active Protection System (32bit) was installed successfully
        Message: Update Lenovo ThinkVantage Toolbox (32-bit) was installed successfully
        Message: Update Message Center was installed successfully
        Message: Update Intel Chipset Support for Windows XP/Vista/7 was installed successfully
        Message: Update Intel AMT 6.0 - MEI and SOL driver was installed successfully
and these failed:
        Message: Update ThinkVantage Productivity Center for ThinkPad installation failed
        Message: Update Conexant Audio Software for Windows 7, Vista, and XP installation failed
        Message: Update Intel HD Graphics Driver for Windows XP (GM55) installation failed
        Message: Update ThinkPad Bluetooth with Enhanced Data Rate Software II for Windows XP installation failed
        Message: Update STMicro TPM Driver for WinXP 32bit installation failed
        Message: Update ThinkVantage Fingerprint Software 5.8.5 installation failed
        Message: Update ThinkPad UltraNav Driver for Windows 32-bit installation failed
        Message: Update ThinkPad Power Management Driver installation failed
        Message: Because coreq update installation failed, Update ThinkPad EasyEject Utility installation failed
        Message: Because coreq update installation failed, Update ThinkPad Power Manager installation failed
        Message: Because coreq update installation failed, Update ThinkVantage Communications Utility installation failed
        Message: Because coreq update installation failed, Update ThinkVantage Access Connections for Windows XP installation failed
        Message: Because coreq update installation failed, Update ThinkPad Hotkey Features Integration Package Setup installation faile
        Message: Because coreq update installation failed, Update ThinkPad UltraNav Utility installation failed
        Message: Update ThinkPad Wireless WAN (UNDP) Driver installation failed
        Message: Because coreq update installation failed, Update ThinkVantage GPS Version 2.60 installation failed
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Hi,
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Pls. advice me.
thanks
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rror occured during error reporting]
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it works well now . thanks
"Bernie Wong" <[email protected]> wrote:
Try this. I was helping a friend who had the same error id/internal error
on
WLS 6.1 SP2, 1.3.1_01 on W2K. He was consistently getting the Error ID:
4349254E560E43505000F4 five minutes into testing his appl.
Set -XX:MaxPermSize=128m.
The problem disappeared.
Please let me know if that helped you.
"shang zhengjun" <[email protected]> wrote in message
news:3cfdab48$[email protected]..
I got following error after hours' running of weblogic:
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# Please report this error at
# http://java.sun.com/cgi-bin/bugreport.cgi
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JDK: java version "1.3.1_01"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.3.1_01)
Java HotSpot(TM) Client VM (build 1.3.1_01, mixed mode)
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# HotSpot Virtual Machine Error, Internal Error
# Please report this error at
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Getting "HotSpot Virtual Machine Error, Internal Error" when trying to start WLS 7

<Feb 17, 2003 12:41:18 PM EST> <Notice> <WebLogicServer> <000360> <Server started
in RUNNING mode>
# HotSpot Virtual Machine Error, Internal Error
# Please report this error at
# http://java.sun.com/cgi-bin/bugreport.cgi
# Error ID: 53484152454432554E54494D450E435050017B 01
# Problematic Thread: prio=5 tid=0x5e5828 nid=0x4d runnable
Abort - core dumped

Michael,
Would you please tell me how to chnage to weblogic JRockit? or point me to the
web site? Thanks.
WE have HotSpot crash when installing wl70sp2 in a Sun Solaris (no problem in
Windows), please see the attachment for the log.
Thank you very much in advance.
-Ju
"Michael" <[email protected]> wrote:
>
Hi Yakov,
we expirenced a similar problem when we changed our development environment
from
WLS6.1sp4 to WLS7.0sp2.
When we run our web application together with the WebLogic console we
had a kind
of deadlock and after a view minutes the whole AppServer crash with the
VM HotSpot
error message your mentioned.
We replaced our VM with WebLogic's JRockit VM (version 7.0) and the problem
seems
to be solved.
Michael
"Yakov Sobolev" <[email protected]> wrote:
<Feb 17, 2003 12:41:18 PM EST> <Notice> <WebLogicServer> <000360> <Server
started
in RUNNING mode>
# HotSpot Virtual Machine Error, Internal Error
# Please report this error at
# http://java.sun.com/cgi-bin/bugreport.cgi
# Error ID: 53484152454432554E54494D450E435050017B 01
# Problematic Thread: prio=5 tid=0x5e5828 nid=0x4d runnable
Abort - core dumped
[wl70_install_error.txt]

Getting "HotSpot Virtual Machine Error, Internal Error" when trying to start WLS7

<Feb 17, 2003 12:41:18 PM EST> <Notice> <WebLogicServer> <000360> <Server started
in RUNNING mode>
# HotSpot Virtual Machine Error, Internal Error
# Please report this error at
# http://java.sun.com/cgi-bin/bugreport.cgi
# Error ID: 53484152454432554E54494D450E435050017B 01
# Problematic Thread: prio=5 tid=0x5e5828 nid=0x4d runnable
Abort - core dumped

I am running WLS7 on:
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Release = 5.6
NumCPU = 2

HotSpot Virtual Machine Error, Internal Error Error ID: 4349254E560E4350500

We are using WL 7.0.2 and 1.3.1_06 on Linux.
Facing issues with HotSpot VM as follows -
# HotSpot Virtual Machine Error, Internal Error
# Please report this error at
# http://java.sun.com/cgi-bin/bugreport.cgi
# Error ID: 4349254E560E43505000EC
# Problematic Thread: prio=1 tid=0x5df045c0 nid=0x598 runnable
Understand that this is a known issue with the JDK version. Is that true? If yes what is the work around?
Any help is deeply appriciated, please.

Try specifying -XX:MaxPermSize=64m to work around the problem.
Use larger sizes if necessary. Better still, upgrade to latest JDK version 1.3.1_latest and test.
http://java.sun.com/products/archive/j2se/1.3.1_14/index.html
If this does not help, perhaps you should post the question to the JDK support forums instead of web server forum.
Thanks
Manish

HotSpot Virtual Machine Error, Internal Error, Error ID: 41443F53504152430E

We're getting an internal error from JavaVM running JBoss 3.2.3 on Sun Solaris.
The error ID is always the same. But I did not find any information about that error.
Does this Error ID has any relevance?
How can I find out more about my error?
Thanks in advance,
Martin.
# HotSpot Virtual Machine Error, Internal Error
# Please report this error at
# http://java.sun.com/cgi-bin/bugreport.cgi
# Java VM: Java HotSpot(TM) Server VM (1.4.2_07-b05 mixed mode)
# Error ID: 41443F53504152430E435050019B 01
# Problematic Thread: prio=5 tid=0x000f4520 nid=0x9 runnable
Heap at VM Abort:
Heap
def new generation total 339264K, used 250869K [0x9a000000, 0xaf550000, 0xaf550000)
eden space 329024K, 76% used [0x9a000000, 0xa94fd6b8, 0xae150000)
from space 10240K, 0% used [0xae150000, 0xae150000, 0xaeb50000)
to space 10240K, 0% used [0xaeb50000, 0xaeb50000, 0xaf550000)
tenured generation total 699072K, used 86025K [0xaf550000, 0xda000000, 0xda000000)
the space 699072K, 12% used [0xaf550000, 0xb4952698, 0xb4952800, 0xda000000)
compacting perm gen total 131072K, used 41508K [0xda000000, 0xe2000000, 0xfa000000)
the space 131072K, 31% used [0xda000000, 0xdc8891b8, 0xdc889200, 0xe2000000)
Abbrechen

sorry, this is a duplicate to 607814

BlueTooth Update Error (Internal Error 2753, F84988_btins.dll)

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