Bluetooth will not enable(6230i)

Hello
I have a new 6230i and when I go to the Bluetooth menu and select
Bluetooth->On
it goes back to the Bluetooth menu with bluetooth set to 'Off'.
If I turn off the phone and turn back on and try it again, Bluetooth->On, I get the message:
"Switching on Bluetooth"
but it goes back to the Bluetooth menu with bluetooth set to 'Off'.
I have tried the same with a 6230 and Bluetooth switches on everytime.
Does it sound like my new 6230i is broke? Any ideas?
Are there any firmware upgrades which could fix this?

No didnt drop the phone but if it was damaged by a drop i would have expected something else to be damaged. I have used the USB cable, IrDA, camera and normal phone operation and they seem to be ok, just the bluetooth will not enable. This leads me to think it is a problem from the factory.
First thing i tried was taking out the battery as you suggested. I will return to the store and see what they think but is there a Nokia tech support?

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