Bluetooth won't send, Programs won't install

Whenever I try to send a file via bluetooth, a picture appears on the dock, but then quickly closes. I can't get it to stay open long enough for a window to open up. Also, the picture that appears isn't even the bluetooth symbol that's supposed to appear, it's a combination of a picture of a blank page of paper and the applications symbol. This also happens when I try to install other programs, but not all of them. For example, I'm trying to install a patch for a video game, but I can't, so I can't play the game, which is very frustrating.
I don't live particularly close to an apple store, and my phone service time has expired, so I'm hoping to solve this problem online. Any thoughts or ideas would be greatly appreciated.
Also, when I go to "About this Mac" and try to click "More info..." it's not an option. I can see the button, but it's grayed out so I can't click it.

Where are you trying to sent your file? Your device may not be supported. Not all the phones are supported by Bluetooth.
You may want to try this.
Shut down your mac.
Unplug your power cord and remove battery.
Press power button for 10-15 sec.
Put all together and try to see if your "More info..." is available.
Sometimes you may need to do this to reset.

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