BluRay disc write gives endless errors

I've created a project in iMovie, shared it at maximum resolution as a .mov file and tried to write it as a BluRay disc using Toast's BluRay plug-in. Every time I try to write it tells me that there are errors in the write to disc and that the disc is faulty. I'm using re-writable discs so I erase and start again, with the same result. This would seem to clearly point to errors in the encoding by Toast. Can anybody offer a view of Toast's BluRay capabilities? Should I abandon all hope, or should I delete all the progress so far and start all over again, keeping in mind the fact that my iMac can take 12 hours or more to encode the 1hr movie. I'd appreciate some advice here. At the moment I'm erasing the disc for the third time. If the basic code is faulty there's no point in trying again without starting again. If the disc is faulty a new disc might solve the problem. How can I determine which path I should take?

You would probably get better advice in the Roxio Toast forum:
http://forums.support.roxio.com/forum/274-toast-11/

Similar Messages

I Can't seem to change the write speed when building a BluRay disc in encore

I burned a Bluray project on disc and the video freezes after about a minute on each chapter, someone reccomended changing the BD-R disc brand and burn with a slower write speed (2x or 4x) But when I'm in the build panel, the destination section where the write speed section is blank and appears greyed out, so I can't change it. Can somebody guide me in how to fix this?
I'm on encore CS5 running on a Mac 10.7.4.
The Burner is a 12x LaCie D2 Blu Ray burner. Any suggestions?

Hi Stan, thanks for the quick reply, I took your advice and did the build as an image and then burned the project at the recommended write speeds in Toast Titanium (10.0.9). The first burn was at 4x and the second was at 2x BD (an option in Toast) both speeds gave me the same result. It solved the issue with the freezing during disc playback, however, when I tried to navigate from chapter to chapter the disc, once again, freezes. Additionally, although it doesn't freeze during playback as with my previous burns, there's still slight skip at the same positions where there used to be a freeze.
I'd be content at this point with the slight skip, but it's been one issue after another with these BluRay authoring projects. This is my first project switching from FCP and I've burned 11 Bluray discs on this project and still don't have a deliverable project that I can give to my client. Not what I was expecting from Encore. Any help would be greatly appreciated.

Tried to update iphone - crash - now it won't sync - disc write error

I think the title says it all. Sync error and all info lost. Now disc write error when trying to recover/restore.

Might be a damaged backup file. To find out, locate your backup folder and copy the whole folder to a safe place.
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
After that delete the latest backup in iTunes/Preferences/Devices and try again to restore. You may have to connect in recovery mode to restore iPhone and iPod touch: Unable to restore

My Mac OSX is coming up with error message when i try to write a disc "The disc can't be burned because the disc drive is not accessible (error code 0x80020020)." Same also when I tried my external disc writer-any clues?

My Mac OSX (version 10.7.5) is coming up with error message when I try to write a disc "The disc can’t be burned because the disc drive is not accessible (error code 0x80020020)." I have tried several discs with the same message - Same also when I tried my external disc writer. Both disc drives will read my discs that have music or photos on it, it just won't write any new discs - any clues?

Hi Klaus1
So, I tried all the suggestions and followed the links - all to no avail.
as you can see, (screenshot below) my iMac is a 21.5 inch late 2009 model which isn't showing in the updates listed above
My system report shows that my Mac has the following:
I reset the PRAM and the SMC - still have the same error message when I try to burn discs. I've used both CD's and DVD's and tried with my external Discwriter too.
Any further suggestions??

Cant burn a cd, keeps saying medium disc write error

begins to burn cd then stops halfway through and says medium disc write error, computer is under a year old

Could you post your diagnostics for us please?
In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than DVD/CD tests, as per the following screenshot:
... and click "Next".
When you get through to the final screen:
... click the "Copy to Clipboard" button and paste the diagnostics into a reply here.

Disc Write Speed

For whatever reason, my mac mini had deteriorated since I proudly brought it home from the Mac Store. Once it was a proud, 24X burner but now it gets ahead of itself. Thinking it can still burn at max write speed, it tries and tries...and gets Medium Write Errors.
Normally this isn't a problem. Being a kind owner, I encourage it to step it down a notch. Try 6x-8x I say! And usually Toast and iTunes are supportive as well.
But Boot Camp is not I need to burn my drivers disc, but it wants to burn at max speed and boot camp doesn't seem to allow me to kick it down a notch. Is there some kind of script I can put somewhere to cut the write speed down universally across all applications? Or another idea?
Thanks!

Hi Stan, thanks for the quick reply, I took your advice and did the build as an image and then burned the project at the recommended write speeds in Toast Titanium (10.0.9). The first burn was at 4x and the second was at 2x BD (an option in Toast) both speeds gave me the same result. It solved the issue with the freezing during disc playback, however, when I tried to navigate from chapter to chapter the disc, once again, freezes. Additionally, although it doesn't freeze during playback as with my previous burns, there's still slight skip at the same positions where there used to be a freeze.
I'd be content at this point with the slight skip, but it's been one issue after another with these BluRay authoring projects. This is my first project switching from FCP and I've burned 11 Bluray discs on this project and still don't have a deliverable project that I can give to my client. Not what I was expecting from Encore. Any help would be greatly appreciated.

"Create BluRay Disc - Fails at end"

I don't want to burn a BlueRay disc just yet, I just want to create the files which I will load into an authoring app on another platform.
When I use the compressor BluRay Disc template it appears that everything worked until the very end when Comprssor complains that another application is using my removable disc drive. I can only hit cancel. It does leave a .H264 file that is exactly 3gb behind though. I haven't tried to test that file.
What are the encode settings for the BluRay H.264 job so I can manually create my own template that doesn't attempt to burn the file?

Sadly, no change after updating v10.8.5(combo). A normal boot with an attempt to "buy book" from iPhoto, gets almost to the end of the upload and then gives me the following error:
In Safe boot, I get to the beginning of the Assembly process and iPhoto crashes. Here is a portion of the problem details:
I compiled my book on Thursday evening, thinking that would be the painstaking part. Purchasing it has become too much of a time consuming adventure! I did call Apple Technical Support last evening and the service agent suggested that I check the Apple Support Community discussions, so thank you for taking a greater interest in my problem.
One other thing I found regarding problems submitting photobook orders is at the bottom of http://support.apple.com/kb/TS2516. An excerpt from this webpage is below, but I can't find the "NetServices" entry in my Keychain Access window to try this fix. Do you think this is a piece to my puzzle or simply old info as it was last modified on May 24, 2012?
Again, I was able to order a photocard (cancelled the order within 90 minute window) as a test, so I don't believe I have an account problem.
excerpt:
If you are using iPhoto '08 or iPhoto '09 and are unable to submit your order after following the steps above, please follow these steps to reset your Keychain:
Quit iPhoto.
From the Finder menu bar, choose Go > Utilities to access your Utilities folder (or press Shift-Command-U).
In your Utilities folder, open Keychain Access.
Find the "NetServices" entry in your Keychain Access window.
Select the "NetServices" entry and press the delete key.
Reopen iPhoto and attempt to place your order again.
You should be prompted to enter your account information if you deleted the Keychain entry successfully.
After entering your account information, you should be able to complete your order.
If you are unsuccessful with submitting your order, please contact Apple Technical Support.

Comparing video quality of AVCHD BluRay discs using Final Cut Pro Share vs Compressor

Up front, I will admit to being a newbie when it comes to using Final Cut Studio 3 and would appreciate some feedback from the Apple forum experts.
I have spent a lot of time trying to determine how to achieve an optimum group of Compressor 3.5.2 settings so that the playback video quality of an AVCHD BluRay disc is equal to or better than one created by using the simpler auto settings of FCPro Share, version 7.0.2.
When using Compressor’s auto/default maximum settings, I experienced the same error message reported in:
Error MessageDuring Creation of Blu-ray Disc in FCP and Compressor 3.5
https://discussions.apple.com/message/12073794#12073794
I have since made some Compressor AVCHD Discs with smaller bit rate settings and compared video quality with a single FCP Share AVCHD disc. Both seem to be equal in providing a very good video when viewed on my new Panasonic DMP BDT 310 BluRay player. However, the Compressor AVCHD discs show some motion artifacts not present with the FCPro Share version, especially when scrolling text or when objects are moving through the field of view, and visible artifacts are seen from a stationary chain link fence and other lattice work in the background of the video sample.
My sample video used for the comparisons between Compressor and FCP Share discs is a 21 minute duration home movie, originally captured from a mini DV, Canon HV30 1080i camcorder using ProRes HQ encoding(1440x1080), and dragged into FC Pro 7.0.2 timeline where 10 chapter markers have been inserted.
To create an AVCHD disc using FCPro Share, Markers are used to set the IN and OUT points, Select IN to OUT from the timeline, pull down File Menu Share, Select Create BluRay from options in pop out Share pane, and designate output device along with picture files for Background, Logo, and Title options. When these are completed, click on Export. My 21-minute video required almost two hours for encoding including about 10 minutes for burning. This accomplished on an iMac 3.06 GHz Intel Core 2 Duo.
To prepare this same 21-minute video for use with Compressor, I again Select IN to Out from the FCPro timeline, but this time use File Export as a QuickTime Self Contained movie including Chapter markers. Then Open Compressor, choose Create BluRay from Template pane, right click on the down arrow in the Batch window and load the QT self contained movie file. From there I went to the Inspector window and tried various combinations of bit rate settings along with Frame Encoder options such as Better or Best motion parameter controls.
I have tried the following combinations of Bit rate settings along with varying Frame Encoder controls and burned an AVCHD disc for each example:
Example A
Compressor set to 6 Mbps Average and 8Mbps Maximum, Frame Encoder settings OFF. Approximately 4 hours to encode although the time remaining estimator indicated a larger value of ~7 hours; not an accurate estimator at all.
Example B
Compressor set to 6 Mbps Average and 8Mbps Maximum, Frame Encoder settings ON, using “Better (Linear Filter) and Better (Motionadaptive)” settings. Approximately 4 hours to encode, not the 13 hours that were estimated.
Conclusion: Comparing A & B Compressor versions, Disc B showed some improvements in reducing motion artifacts over Disc A.
Example C
Compressor set to 13 Mbps Average and 15 Mbps Maximum, Frame Encoder settings ON, using “Better (Linear Filter) and Better (Motion adaptive)” settings. Multipass checked. DeInterlace was checked. Unknown hours to encode; about 8 hours done overnight..
Conclusion: Disc C showed some minor improvements reducing motion artifacts over Disc B
Example D
Compressor Auto settings,i.e., 15 Mbps Average and 17 Mbps Maximum, Frame Encoder settings ON, using “Better (Linear Filter) and Better (Motion adaptive)” settings. Multipass checked. Approximately 12 hours to encode, done overnight. Inserted disc next morning after the overnight encoding was completed, and a few minutes later an error message pane appeared that the maximum bit rate had been exceeded. This message was consistent with the Apple posted thread referenced above. Unfortunately the long overnight encoding was wasted.
It seemed to me that the best Compressor settings for suppressing the motion artifacts were displayed by the disc burned in Example C, i.e., 13/15 Ave/Max Mbps with“Better” Motion settings in the Frame Encoder.
However, when this disc was compared to the AVCHD Disc burned using the FCPro Share, the latter still seemed much better. I do not know what the auto bit rate values are as set in FC Pro, but for me, the quality is quite good AND the motion artifacts are significantly reduced, especially evident with the scrolling text.
Sorry about this long post, but I thought the detail would be necessary for the experts, and maybe helpful to others trying to get started in this BluRay arena. Did I misuse Compressor? I think the sample video exported as a self contained QT movie was the right thing to do? Not sure where I went wrong.
Thanks in advance for Feedback and Recommendations. For now, I’m going to stay with the simpler process using Final Cut Pro Share function.
BoBo

Thank You, Brad, for responding; glad to hear I'm not the only one having similar Compressor issues.
You may have hit on something. Perhaps Compressor's use of H.264 encoding was the reason for my motion artifacts? And perhaps Final Cut Pro Share retains the 1440x1080 quality as it burns the AVCHD BluRay disc?
I had Toast 10 for less than 30 days a couple of years ago, and was lucky to get a refund.
What version of Toast do you have? Wondering if new Toast 11 has improved previous bugs, especially upgrading its Chapter text, pictures, music. I would go back to Toast if it came close to mirroring DVD Studio Pro, or even iDVD capabilities.
Thanks,
BoBo

To download an App the 3 security questions are required. But at the end, apple is not able to complete the task and gives an error message. No more downloads are possible. What can I do?

to download an App the 3 security questions are required. But at the end, apple is not able to complete the task and gives an error message. No more downloads are possible. What can I do?

Very Important, how much Free Space is on your Hard Drive first of all? Click on the Macintosh HD on the Desktop, then do a Get Info on it.
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
Do they launch OK while in Safe Mode?

How to make screen field enable when table control gives an error

Hi,
I had a scneario like when table control data wrong then one parameter of the screen should be enabled for the input, i knew that screen-name will not work since it will have always table control fields only when table control gives an error.
How to make the other parameter enable when table control throws an error.
Regards,
Jaya

Hi Gobi,
Thanks for your response, but issue is - how to make other screen fields enable when there was an error in the table control data.
For table control - lets say we will use the code as i mentioned above.i am sure that we cant write the code for field enable in between loop & endloop.
as you said if we right outside the loop-endloop, the module wont be triggered when table control throws an error, because that statement was not there in the loop-endloop.
please let me know if you need any more information on the issue. I hope there is alternative for this in SAP.
Thanks
Jaya

Software update for iTunes gives an error. Please help.

It gives an error while performing a software update to iTunes 12.0.1
Error as seen below:
The update “iTunes” can’t be installed.
An unexpected error occurred.
My current iTunes version from About iTunes is 11.4(18) 64 bit
I saw few of them posting their install.log from console which I am putting for reference. Please help to update the version.
Marker - Dec 17, 2014 11:43:08 AM
Dec 17 11:45:36 Mihirs-MacBook-Pro Software Update[754]: JS: 10.7.5
Dec 17 11:45:37 Mihirs-MacBook-Pro diskmanagementd[769]: DM ->T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: inHostDiskUDS=0x107a39c20=disk0s2=Macintosh HD inWhatStr=RecoveryInfoBaseSystemVersion
Dec 17 11:45:38 Mihirs-MacBook-Pro diskmanagementd[769]: DM ..T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: did get booterRecoveryUDS=0x107a39ae0=disk0s3=Recovery HD
Dec 17 11:45:39 Mihirs-MacBook-Pro diskmanagementd[769]: DM ..T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: did mount nobrowse; MP=/Volumes/Recovery HD OMS=0x7f9903006430
Dec 17 11:45:39 Mihirs-MacBook-Pro diskmanagementd[769]: DM ..T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: getting dict from file=/Volumes/Recovery HD/com.apple.recovery.boot/SystemVersion.plist
Dec 17 11:45:39 Mihirs-MacBook-Pro diskmanagementd[769]: DM ..T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: got dict (or NULL=will return err): oooInfoDict=0x7f9901419cb0
Dec 17 11:45:40 Mihirs-MacBook-Pro diskmanagementd[769]: DM ..T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: did if-needed-best-effort unmount
Dec 17 11:45:40 Mihirs-MacBook-Pro diskmanagementd[769]: DM <-T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: retErr=0 outInfoDict={
     ProductBuildVersion = 11D2001;
     ProductCopyright = "1983-2012 Apple Inc.";
     ProductName = "Mac OS X";
     ProductUserVisibleVersion = "10.7.3";
     ProductVersion = "10.7.3";
Dec 17 11:45:48 Mihirs-MacBook-Pro Software Update[754]: JS: 10.7.5
Dec 17 11:45:51: --- last message repeated 1 time ---
Dec 17 11:45:51 Mihirs-MacBook-Pro Software Update[754]: JS: Firmware is up to date.
Dec 17 11:45:51: --- last message repeated 1 time ---
Dec 17 11:45:51 Mihirs-MacBook-Pro Software Update[754]: JS: model = MacBookPro8,1
Dec 17 11:45:52 Mihirs-MacBook-Pro Software Update[754]: JS: 10.7.5
Dec 17 11:46:01: --- last message repeated 4 times ---
Dec 17 11:46:01 Mihirs-MacBook-Pro Software Update[764]: Acquired Lock: 501, 754, 0
Dec 17 11:46:01 Mihirs-MacBook-Pro Software Update[764]: Releasing Lock: 501, 754, 0
Dec 17 11:46:27 Mihirs-MacBook-Pro Software Update[754]: Calculated need 1870.195 MB; 317806.137 MB free; 317806.137 MB available with MTM reclaim
Dec 17 11:46:27 Mihirs-MacBook-Pro Software Update[764]: Acquired Lock: 501, 754, 0
Dec 17 11:47:58 Mihirs-MacBook-Pro installd[760]: PackageKit: ----- Begin install -----
Dec 17 11:47:58 Mihirs-MacBook-Pro installd[760]: PackageKit: request=PKInstallRequest <5 packages, destination=/>
Dec 17 11:47:58 Mihirs-MacBook-Pro installd[760]: PackageKit: packages=(
     "PKLeopardPackage <file://localhost/Library/Updates/zzzz031-08056/iTunesX.pkg>",
     "PKLeopardPackage <file://localhost/Library/Updates/zzzz031-08056/iTunesAccess.pkg>",
     "PKLeopardPackage <file://localhost/Library/Updates/zzzz031-08056/CoreFP.pkg>",
     "PKLeopardPackage <file://localhost/Library/Updates/zzzz031-08056/CoreADI.pkg>",
     "PKLeopardPackage <file://localhost/Library/Updates/zzzz031-08056/MobileDevice.pkg>"
Dec 17 11:48:00 Mihirs-MacBook-Pro installd[760]: PackageKit: Will do receipt-based obsoleting for package identifier com.apple.pkg.iTunesX (prefix path=/)
Dec 17 11:48:01 Mihirs-MacBook-Pro installd[760]: PackageKit: Will do receipt-based obsoleting for package identifier com.apple.pkg.iTunesAccess (prefix path=/)
Dec 17 11:48:01 Mihirs-MacBook-Pro installd[760]: PackageKit: Will do receipt-based obsoleting for package identifier com.apple.pkg.CoreFP (prefix path=/)
Dec 17 11:48:01 Mihirs-MacBook-Pro installd[760]: PackageKit: Will do receipt-based obsoleting for package identifier com.apple.pkg.CoreADI (prefix path=/)
Dec 17 11:48:01 Mihirs-MacBook-Pro installd[760]: PackageKit: Will do receipt-based obsoleting for package identifier com.apple.pkg.MobileDevice (prefix path=/)
Dec 17 11:48:05 Mihirs-MacBook-Pro installd[760]: PackageKit: Extracting file://localhost/Library/Updates/zzzz031-08056/iTunesX.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Dec 17 11:48:25 Mihirs-MacBook-Pro installd[760]: PackageKit: Extracting file://localhost/Library/Updates/zzzz031-08056/iTunesAccess.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Dec 17 11:48:25 Mihirs-MacBook-Pro installd[760]: PackageKit: Extracting file://localhost/Library/Updates/zzzz031-08056/CoreFP.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Dec 17 11:48:28 Mihirs-MacBook-Pro installd[760]: PackageKit: Extracting file://localhost/Library/Updates/zzzz031-08056/CoreADI.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Dec 17 11:48:29 Mihirs-MacBook-Pro installd[760]: PackageKit: Extracting file://localhost/Library/Updates/zzzz031-08056/MobileDevice.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Dec 17 11:48:30 Mihirs-MacBook-Pro installd[760]: PackageKit: update_dyld_shared_cache -overlay /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root
Dec 17 11:49:16 Mihirs-MacBook-Pro installd[760]: PackageKit: xpchelper --rebuild-cache --overlay /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root
Dec 17 11:49:26 Mihirs-MacBook-Pro installd[760]: PackageKit: Executing script "preinstall" in /private/tmp/PKInstallSandbox.3wcfFc/Scripts/com.apple.pkg.iTunesX.ClCbhl
Dec 17 11:49:37 Mihirs-MacBook-Pro installd[760]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “iTunesX.pkg”." UserInfo=0x7f9a026b5130 {NSFilePath=preinstall, NSURL=file://localhost/Library/Updates/zzzz031-08056/iTunesX.pkg, PKInstallPackageIdentifier=com.apple.pkg.iTunesX, NSLocalizedDescription=An error occurred while running scripts from the package “iTunesX.pkg”.} {
     NSFilePath = preinstall;
     NSLocalizedDescription = "An error occurred while running scripts from the package \U201ciTunesX.pkg\U201d.";
     NSURL = "file://localhost/Library/Updates/zzzz031-08056/iTunesX.pkg";
     PKInstallPackageIdentifier = "com.apple.pkg.iTunesX";
Dec 17 11:49:38 Mihirs-MacBook-Pro Software Update[764]: Releasing Lock: 501, 754, 0
Dec 17 11:49:38 Mihirs-MacBook-Pro Software Update[754]: Error: An error occurred while running scripts from the package “iTunesX.pkg”. (PKInstallErrorDomain code 112)
I also tried suggestions provided in other forum: Troubleshooting iTunes installation on Mac OS X - Apple Support
I downloaded dmg file from thelink provided and followed the steps. It still gives an error.
Error as below:
The installation failed.
The install encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
Please help.
Please help to get iTunes install.

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

Final Cut Pro 7 crashed and will not open (only gives unusual error)

Final Cut Pro 7 (from Final Cut Studio 2 installation) crashed sometime yesterday at 8 and any time it was opened it oulde give an error saying that this version of Final Cut wasn't supported by G4 and needed to be upgraded to G5. This is far from true though since it's been working properly and without trouble for about 2 months.
Also, and I'm not sure if it's related or not, but installer.app stopped working after this happened. Of course, I want to know what could have caused this to happen. Could it have been from switching any settings or working with certain HD footage?
It's a MacBook with Snow Leapord if that helps.

yeah, you have to be careful with your terminology, otherwise you start a firestorm.
Given the ONLY information we get in solving issues is what people write, accurate terminology is critical to solving the problem. If people need someone to read their mind, then they should to take their problem into a repair facility where the tech people can directly deal with the machine.
Have fun.
x

Since uploading Maverick, my Microsoft apps give an error message "(the app) quit unexpectedly. Click Reopen to open the application again." However, this does nothing but renew this window. What to do?

Since uploading Maverick, all of my Microsoft apps give an error message "(name of the app) quit unexpectedly. Click Reopen to open the application again." However, this does nothing but renew this window. I have to click on the "OK" button to get rid of the error message. What to do?

Very Important, how much Free Space is on your Hard Drive first of all? Click on the Macintosh HD on the Desktop, then do a Get Info on it.
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
Do they launch OK while in Safe Mode?

When I try to start my macbook it gives an error of Please restart your computer, but when i do this i get the same error.

When I try to start my macbook it gives an error of Please restart your computer, but when i do this i get the same error. This occured after my macbook pro shut down (because of low battery) while it was installing some updates. Please Help?

Try reinstalling OS X. What version did you have installed? If it's Snow Leopard do this:
Reinstall OS X without erasing the drive
Do the following:
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install the Combo Updater for the version you prefer from support.apple.com/downloads/.

Re: Satellite A500-1DN - Blu-Ray disc Writer needed

Hi all!
My problem is that in my latop i have a CDDVDW TSST TS-L633C writer.
With this i can 't record or play blu-ray content.
Is this possibility to get a blu-ray disc writer in my laptop from toshiba? If yes, how much does it cost?
Thanks in advance!
atibrd

Hello
Unfortunately I cannot give you presice info about that but what I know is that just several Toshiba notebooks are delivered with Blu-Ray disc drives and I was not able to find any info about Blu-Ray driver used on A500.
On my Satellite P500 I have Mat****a BD-MLT UJ240ES and this drive has BD read and write function. I dont know if you can use this ODD on your notebook model (compatibility).
I recommend you to contact Toshiba service in your country and ask for help. They should know if you can use this ODD or not.
Price? Google!!!

BluRay disc write gives endless errors

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