Blurb problems

Hi, I have created a book, and i am trying to send it to Blurb. However when I try signing in, i just get the error message 'Could not contact the Blurb web service. Please check your internet connection.' My connection is fine, I am connected via ethernet, i have turned my firewall, and AVG off, and still get the same. Blurb aren't being much help, and can't seem to suggest anything else. Has anyone else had this problem?

One thing you can be sure of and that is that no one at Adobe ever reads the posts on this site. If they did they would have realised that they were letting down a large number of customers for Lr by promoting as their sole book publisher a company that cannot perform. If they realised that they might have done something about it, which they have not.

Similar Messages

  • Blurb Book

    I am using Lightroom 4, I thought this might be a Blurb problem as I am using Blurb programme through Lightroom 4, just to clarify the situation, I have created a book which is still work in progress, when I reopen the book to work on it , the film strip below is only of the photo’s I have used in my so far unfinished project,  I go to the Library to select fresh pic’s from my files to add to the pages that await entry, I select the required file, I then return to the book, but it does not return to my project it opens a new book with the selected file in the film strip below.

    You must have moved or renamed image files outside of Lr. If this is done Lr looses the link to the image file.
    You have to fix this in the Library Module, best in Grid View.
    First look in the folders panel (left side): do you see any folders with ?-marks in front of them? Like this:
    If you see this, right-click, i.e. click with the right (as opposed to left) button with your mouse and select <Find Missing Folder>. Navigate to the folder and select it.
    If no folder has the question mark look at grey the image frames (top-left corner). Do you see a question mark there? Left-click it and select <Locate>. Then navigate to the location of the image file and select it.
    For more on this see here:
    http://tv.adobe.com/watch/creative-suite-podcast-photographers/lightroom-dude-where-are-my -photos/
    ans here: http://www.computer-darkroom.com/lr2_find_folder/find-folder.htm

  • Lightroom 4.1 problems with book publishing at Blurb

    I've done a travel book using the Lightroom 4.1 bookmaking function with Blurb.  This has been a major headache.  The book is large landscape (13 X 11 inches) with a hardcover image wrap.  It is 124 pages on Proline Pearl Photo paper.  There are 412 images.  Once the book was created I took the time to resize all images to their use in the book to keep the book file to Blurb under the 2 geg limit.  It turned out to be 1.1 geg.
    I created  the book in Lightroom without too much trouble.  Replacing each image with the smaller duplicate was a pain.  Unfortunately Blurb can't deal with my Lightroom 4.1 book file.  They've spent a significant amount of time trying to figure out the problem with this book file. With the book completed I tried to upload multiple times.  The images and pages uploaded ok.  It would then stall out and give a server communication error after 3 or 4 hours had passed. There are evidently some problems with Blurb and Norton, so I turned that off, with no success. I exported the book as a pdf file, trying to get around the server upload issues.  Unfortunately the only choice of pdf version in Lightroom is 1.6.  Blurb only works with X-3, so that did not work.
    After extensive discussions with Blurb individuals I exported the book as a catalog.  This was sent with the images and the .lrcat file to Blurb's drop box. 
    The information below is their email back to me after Blurb worked with the Lightroom book file.
    "Thanks for your patience.
    I was able to open your book project without any issues in Lightroom - unfortunately, I wasn't able to upload it to your account or even export it as a PDF or JPG. As a matter of fact, you had more success with it, as the files never even went through the render process for me. To troubleshoot this, I tried the following:
    - deleting the cover images/text and choosing a new cover layout.
    - deleting the first half of the book project.
    - deleting the second of the book project.
    - deleting all pages of the book, added 20 blank pages, removed the cover image.
    - renaming the project.
    - duplicating the project, then renaming it.
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    http://www.adobe.com/support/imaging/supportinfo/
    I'd be interested in hearing what you find out.
    I apologize again for the inconvenience."
    I appears to me at this point that using Lightroom 4.1 for book production is a lost cause, and it appears to be a Lightroom problem.  Do others have these issues also.  My plan now is to manually redo the book with the resized images using Blurb's own software.  This has been an painful education and my one major disappoinment with Lightroom.
    --Gerry

    Just got off Adobe Live Chat.  A quick summary is contact Blurb.  How is that for a run around.  This is a major disappointment with Adobe  support.

  • I am having problems uploading my book to blurb from Lightroom 5

    I am hiving problems uploading my book to blurb from Lightroom 5

    Were you able to properly login to Blurb before uploading ?

  • Hi.i currently use photoshop lightroom 4 and have uploaded books to blurb with no problems but today every time i try to log in to blurb through lightroom to upload the book a msge appears saying "Could not cotact Blurb web service.please check internet c

    Hi I currently use lightroom 4 and have never had an issue uploading photo books to blurb.but now when i try a message appears saying "could not contact blurb web service.please check internet connection" my internet connection is fine.please can somebody help me as i need to get the album done as it is a wedding album and the clients are waiting on it.many thanks,Sean.

    Hi,
    I got this problem sorted and it actually very easy. For some reason the settings on the windows page i use on my laptop conflicted with the blurb/lightroom upload. All you need to do is set up a new windows user page and set it up as admin. You will need to transfer all the photos from the lightroom on your current user page to the new one which can be annoying but at least you will hopefully get up and running again. I hope this helps,
                               Sean.

  • Blurb versus lightroom problem

    I have a problem with importing pictures to a blurb book. When I want to import a picture which I developed in lightroom it is'nt always possible to get it into the blurb book. When I open the picture from bridge into fotoshop it is always ok. Blurb can't solve my problem, so may be somebody can help me at this place. Also when I open the picture again in photoshop Im not able to put it in a book. It has nothing to do with jpeg, srgb, format but is is a strange problem. I hope someone has the solution.

    Just delete your preview cache folder and all will be well again, probably.
    Steps:
    1. find your catalog file (hint: not in with program files - the above-mentioned document shows default locations, if not in default location, and you don't know where it is, search your system for all files ending with .lrcat).
    2. there will be a folder ending with .lrdata in same folder as catalog file - delete the whole .lrdata folder and nothing else.
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  • Problem uploading book into blurb

    hi
    i am trying to upload my book that have 174 photos into blurb.
    after it is 70% uploaded it comes up with an error says problem talking to blurb server gateway timeout.
    i am using a mac and is connected to wifi before and then i tried it with connecting wire and still getting same error.

    Go to the System/Sharing preference pand and make sure this checkbox is checked.  If it is checked,  uncheck it and then recheck. Reboot and try ordering again.

  • Resolution problems with LR4 and Blurb

    I am using RAW files and trying to make a Blurb book with full bleed pages. The warning indicator keeps prompting me that the resolution is less than the 200ppi minimum needed for the full size page.  I thought with RAW files I would have plenty of data to make a full page image in a large (11x13) book.

    You can do the math: 11 inch with 200 pixels per inch need 2200 pixel edge. 13 inch need 2600 pixels minimum.
    Do you mean 2-page-spreads? Then it would need 22 inch x 13 inch, hence 4400x2600.
    You will see your image dimensions in the metadata panel.
    Did you crop some image below that?
    What resolution has your camera, which native ratio?
    If your values should fit, I would expect some bug in the book module.
    Cornelia

  • I have problems sending a 182 page Lightroom book to blurbs

    Lightrrom never stops, even after having sent more than a GB of data to blurb (wathed in the Mac's activity monitor)

    Boot into Safe Mode and try again.

  • ITunes update Version 6.0.3.5-Having Problems

    I updated iTunes to the current version, 6.0.3.5 and am now have serious problems. I can't even open the program; I tried restarting the computer, uninstallin then reinstalling and nothing works, the progrom does not resond. Is anyone else have any problems with the new version?

    I also updated my iTunes to the current version 6.0.3.5 from a perfectly working older version (I was quite happy). The only reason I did so was because the blurb said that this version was more efficient.... NOT!!! It not only zapped my library/playlist but it also lost the signature for my IPOD. Luckilly I'm a nut for backing-up things and now I am painfully downloading my recent backup to my IPOD. Apple... I'm not impressed with the delivery/packaging of this update and whoever wrote the patch should be fixing his resume!!
    Just when I was starting to like you....
    IBM Laptop T43   Windows XP  

  • Is there a known problem with Nik Software Plugins and PSE10

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    I'm still waiting days for some support from Nik Software ... but they are just going to say there is nothing wrong with their product (and the web seems to concur)
    Any help would be appreciated on the PSE10 Issue.

    17/10/2012. I installed the update - Lightroom 4.2
    It keeps the same product key and found the catalog and the Windows Control Panel only seems V4.2 so the original has been replaced with this upgrade.
    This would be the first time I put down Lightroom  with Photoshop Elements  V.10 already there on the system and I suspect this might have helped with better integration between the 2 products.
    I made sure I then opened Photoshop Elements V10 and I could edit an image (that the Organizer invocation to Photoshop Elements Editor did sucessfully load the image) and I could use existing plugins like Topaz and Noiseware. Also I made sure Lightroom  4.2 could use "Edit with Photoshop Elements " and it did.
    The supplier who had sent me the wrong Nik Software product keys, sent me a corrected version with product keys for Lightroom
    Several web articles I read on Nik Software plugins may be misleading (for example there is one on DPReview) which state that Nik Software plugins are compatable with Photoshop (the main product) but are NOT compatable with Photoshop Elements v10. I can tell anyone who uses Photoshop Elements 10 that they ARE compatable with Photoshop Elements 10, but it can be a little tricky to get them going.
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    working (finally) on both Lightroom  and Photoshop Elements v10 at the same time
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    I had just bought the Nik SOftware Complete Collection in September 2012.
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    Step 1:
    =======
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    Nik Silver Efex V2
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    =======
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    But when I went into Lightroom 4.2 it shows me the 2 Sharpener entities (the RAW and Output one). And I used it and proved the plugins were working through Lightroom  4.2 and I inserted my product key for it when invoking it for the first time via Lightroom  4.2 as well.
    Then I went onto the Nik Software download site and downloaded a more updated version which was Sharpener Version 3.01. When I ran the installer from this download it actually does see and show both Photoshop Elements v10 and Lightroom  4.2 as "compatable" and it installed the plugins from that .. and they both work ... even though I had it working already (seemingly) from the CD install I obviously installed over it and the plugin still works in Lightroom 4.2. It also works now in Photoshop Elements v10. Only issue I had here was I had to re-insert my product key and activate it when I used the plugin via Photoshop Elements v10 for the first time... but if that is the extent of a techincal difficulty - I would take it anytime!.
    Step 3:
    =======
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    Step 4:
    =======
    Dfine 2.0 - the setup for the CD again finds NEITHER of the 2 applications on its compatablity list, but it put it into Lightroom 4.2 anyway (like the Sharpener component behaved) and I proved it worked. Then I downloaded version 2.112 from the Nik Software website and it finds both applications compatable. Also I did have to re-enter my product key when first invoking the plugin via the Photoshop Elements v10 editor (like as in the case of Sharpener)
    Step 5:
    =======
    HDR Efex Pro (which comes on the vendors CD with a promise to a free upgrade to HDR Efex Pro 2) .... the setup.exe sees Lightroom  4.2 as compatable but does not see Photoshop Elements  v10. Be careful ... this component is NOT A PLUGIN ... to see and use it in Lightroom 4 you must select photos and then do menu option EXPORT WITH PRESET HDR EFEX PRO. It does not work as a plugin within Photoshop Elements (any version) . I obtained my free upgrade too and it works from Lightroom. Dont even try to configure it manually as a plugin for Elements. Instead if you save files as JPG or TIFF you can open the EXE directly in the Program Files area (if you have 64 bit make sure to open that EXE not the 32 bit one) and you can use it in standalone mode. There is only one menu option within HDr Efex Pro when using it this way ...  File-Open.
    So to conclude ... (leaving HDR Efex aside because we know it will not plugin to Elements) ... I have them all working in both Lightroom and Elements. As I begin to learn Lightroom and move away from Elements for cataloging and edits, I know I can invoke most of my workflow plugins from both products. People say I should persist in Lightroom, but if for some reason I dont, I have the fall back position of having everything working out of Elements 10 anyway. It's been a bit of chore getting to this point, but others might find my workaround useful.

  • Problems with exporting .jpg file in Indesign CS3

    Hello! I've used Indesign to create a memory book I would like to now place in another program to have printed (blurb is the company I'm using). Now that I have created the spreads I need to export each page individually as .jpg files, so that I can place them in to this other program to have them printed. (The program does not read .pdf files...they have to be .jpg). I exported each page and noticed that about 20 out of 90 have pages that have black bars over some of the pictures. I'm not sure how to remedy this problem and have tried changing some settings but unsuccessfully so. I've also had problems with Indesign crashing when I've tried to export the entire book as a .pdf. Thanks for the help!

    I think I've seen that reported before, but don't remember if an answer was found.
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  • I have LR 5.  When I'm in the book module and select the option to "Send Book to Blurb" i get an error message saying "The file does not have a program associated with it...."  How do I fix this?

    I have LR 5.  When I'm in the book module and select the option to "Send Book to Blurb" i get an error message saying "The file does not have a program associated with it for performing this action.  Please install a program, or if one is already installed, create an association in the Default Programs control panel."
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    Try the following user tip:
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  • Error message when trying to export a book as PDF or trying to send it to Blurb

    Hello
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    Thanks a lot in advance
    Richard

    Hello Dorin and thank you for your answer.
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    Richard

  • Internal iSight no longer available - firmware problem?

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    Just a short blurb to inform you that I managed to restore the iSight's firmware. It's quite a bit complicated, my current solution involves using Linux and a modified version of the firmware download tool for the iSight Linux driver. I'm not sure if anyone else has had this problem so far. So, if you're interested in the precise steps involved, drop me a mail (or, if you happen to speak German, see http://www.macuser.de/forum/showthread.php?t=203758).
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