Blurry output from Captivate 5

Hi again guys, im having trouble with my latest project in Captivate 5. Project contains lots of text but after publishing everything is blurry :-/
Quality of output is set to HIGH and no SWF compression is enabled. Some ideas?
THX
Martin

Another problem is that, when i try to open published project with *.htm file it will open only blank page (tested in IE,Chrome,Opera).

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Is there a way to customize HTML5 output from Captivate?

I am working on some JavaScript navigation for a project in Captivate 6 and I noticed that when it gets published as HTML5 content, every JavaScript call that is performed is followed up by a cpCmndResume = 1 in the Project.js file. It would make sense to leave it up to the programmer to include this call if it is necessary for the code. It causes problems when testing the slides inside Captivate. In order to test the project, I have to publish it and edit the Project.js content to remove all of the cpCmndResume = 1 commands. I have a navBar that pauses slides via a JavaScript call and the cpCmndResume = 1 kills the functionality of that completely. I have other nav buttons that get disabled when the slide is paused, so when they get clicked, they don't do anything, but the movie gets resumed because of the cpCmndResume = 1 in the Project.js after the JavaScript call. Any ideas or suggestions to fix this issue?

I think you need to remember that the HTML5 output from Captivate 6 has been designed for people that do NOT want to fiddle with the JS code after publishing. It's targeted at non-programmers.
So if you've customised certain output components (e.g. playbars or navigation) and now find that things are not working as you like, the cause is most likely going to be something that you've modified away from the standard setup.
It would be virtually impossible for Adobe to know in advance (and cater to) all of the possible wayts that programmers might want to hack their default output. So, although you are by all means free to ask if they will help you with this issue, please understand that they may not wish to encourage this avenue all that much, as it could open up a whole can of worms for them.

Editing html5 output from Captivate 6 or 7

Is there an html5 editor that could be used to edit the html5 output from Captivate?

Hi Jay
HTML is just text. So there is no "magic mix" that is needed because it's HTML5. Windows Notepad could be used.
Unless, of course, you are looking for an editor that will provide code snippets and whatnot that you could use.
Cheers... Rick

How can I test the SCORM 2004 compliant based output from captivate

Hi everyone,
I have created a SCORM 2004 compliant based output file from Captivate itself. Before sharing it with client, I want to check that whether it is compliant or not.
Is there any tool to check the compliance check in LMS? I am new to this, please suggest and help...
Regards
Vikas Sharma

Hi RodWard,
I have tested the zip on scorm cloud and it worked well. Also shared it with the client. But client came back with a question that -
"SCORM Pacakage does not report partial completion. When a person stops training, we have the progress bar to indicate that they are at 0, 25, 50, 75 or 100%. So the SCORM pkg is inadequate. "
Now, I am facing an issue in doing these particular settings inside SCORM 2004 in captivate.
Note that, the captivate file is not a questionnaire and its a video with few animations and a player on which it is running.
Can you please guide me...
Regards
Vikas Sharma

Video output from ATV is "blurry"

Here's a strange one. I have an ATV connected to a Sony Bravia W series 1080p TV via component video .
The output from my ATV is "blurry" on the screen, but otherwise functions fine.
When I power off the ATV and back on (remove the power cord), the picture is fine, until it goes into sleep mode, then the next time it wakes up the picture is blurry again...
I am at a loss what to do (it wasnt doing this via the HDMI connection to the TV - unfortunately though I have run out of HDMI connections to the TV).
cheers
steve

Hi Winston, thanks for the reply.
I'm currently running 720p resolution, but this issue occurs no matter what resolution I set the ATV to.
I'm sure it's not a protected content issue because it does work fine on all my content at times...then at other times I experience the bluriiness on the same content.
When the blurrines occurs, it's not just the content but all of the ATV menu's themselves have the same issue.
cheers
steve

Calling Captivate HTML5 Output from an application

I want to call Adobe HTML5 and Flash Captivate published output from an application. There are several issues I'm currently experiencing duing this:
1) Iframe.
Using an Iframe works for the most part, except that we are hosting many Captivate presentations and there's a bloated number of files when showing the presentation this way, since each one gets the full set of support files needed.
There's also a bug when hiding and reshowing the Captivate presentation (using jQuery.hide and jQuery.show respectively on the parent form): when reshowing the video player controls disappear.
To get around this I progammatically set the height of the iframe to zero, and then set it back to desired screen height when showing the presentation.
2) view in app.
I'm guessing this could work but there's such a mishmash of published files and resources, in our case over 200 in all.
There are several issues we run into in general:
1) jQuery in the published captivate is an old version of jQuery 2.0.0 is current.
2. jQuery ui in the published captivate is an old version of jQuery. 1.10.2 is current.
3. [presentation_name].htm files do not capture javaScript events or open urls currently in the proesentation, only the index.html file does.
-David

The following Thread helped me to solve this issue...
Switching applications without logging in again
Thanks

Creating auto play DVD from Captivate output

Hello: I have been asked to create a auto run DVD of a
Captivate tutorial I created. Is it possible to create a DVD or
only a CD? Any thoughts would be appreciated. New to the forum.
:)

Hi bmac99 and welcome to our community
I think that in order to do this, you will need to first
convert your Captivate content to a video format. (.WMV, .FOB, .MPG
and others) You could do this by importing the Captivate project in
Flash and creating the video output from there. Or you might use
something like SoThink SWF to Video Converter
Click
here
Hopefully this helps... Rick

All about output from DITA maps

Tarun Garg has a blog entry on the Adobe TCS blogs all about creating output from DITA maps.
See http://blogs.adobe.com/techcomm/2009/04/all_about_output_from_dita_maps.html
There are three Captivate demos included in this blog.
Nicely done!

What is the severity level for the Log File message destination. You should set it to Debug. You can do that with Console in the Logging tab of the server configuration.

FPS not matching orginal F4V from Captivate

I have a number of videos that I have exported from Captivate projects and the FPS is different on each one, when I use Adobe Media Encoder to re-encode these videos the FPS does not match the original. I have set the FPS to match the original, but they are a second or two faster. Anyone have any idea why this might be?
I was not sure if this is an issue for the Captivate or AMC forum, but I thought I would start here.

So basically, SnapzPro is unreliable, or at least ProRes coming out of Snapz is.< </div>
Let's call the original file #1 and the CinemaTools output file #2. and the output file from this edit session as #3.
When you view #2, is it coherent? Or does it exhibit the glitches seen in #3?
When you encode #3 again, are the glitches in exactly the same place or are they moving to different locations?
Is there anything odd about #1 that corresponds to the glitches in #3? Scene changes? Are the glitches cyclical?
You might try this on a copy of your project: duplicate file #2 and try relinking your media to the new copy.
bogiesan

Fuzzy/blurry text in Captivate 7

Hi alll,
We recently upgraded from Captivate 6 -> 7. Usually we use transparent text boxes for text, and when publishing in Captivate 7, the text gets blurry/fuzzy, regardless of color, size, font etc. We had the same problem in an earlier version of Captivate (I think maybe it was Captivate 3), and the workaround then was to highlight at least one charachter within each text box, but this does not work in Captivate 7.
Funny thing is that if I just drag the generated .htm file into my browser window, the text is crisp and clear, but when I run the same module from our LMS, it all gets blurry and fuzzy.
Any help to avoid this would be very appreciated.

Captivate text displaying blurry has been an issue since day one. I've had to deal with it and spend dozens of hours of R&D to try to figure it out... and as you see I'm still searching for an answer. It seems soooo simple but it must be extremely complex because Adobe just can't figure it out! It was the same thing in Flash. We are a global org producing e-learning for fortune 500 companies and at one point Captivate was our most used tool. Due to this issue and a bunch of others, our shop is now doing 75% of our projects in Storyline, 20% in Lectora, and we have ZERO clients asking for Captivate for the last 2 years. When a client spends tens of thousands of dollars on a project, they don't want to have to look at blurry, jagged text. I wish it wasn't this way because I am a highly experienced Cp developer now having to learn Storyline. But Adobe has either ignored this issue or just cannot fix it. In the image below, you can see the differences in the way Captivate displays text and the horrifying difference between Cp and Flash that I just don't get. That one causes a huge issue when we drop Flash stuff in a Cp slide and are required to stay consistent with font type and size.
Keep in mind, the problem everyone is frustrated about is mainly text that uses Transparent style caption. It appears better when in a styled caption bubble. The blurry text issue can be somewhat fixed by applying a white highlight on all the text. Although, it is still not what we are looking for. And, this extra step in development is painful, costly, and there is always a few that we miss and then we get complaints, etc.
Man, that first one is just nasty!
One last thing I discovered that works, but not all of the time, is that if you create a dummy variable with no value, then put your text in a transparent text caption, add a few spaces at the end and then insert that variable, you will see crisp, clean text as if it was html. Again, too much work and not a consistent solution!!
Hope that helps for those who are new to captivate, and for those like me, who have lost too many hours of precious life and money on this.
See ya, have to continue my Storyline training now...

Retrieving variables from Captivate 4 in Flash (AS2)

I've found a couple threads in this forum on this topic, but none of the code suggested in these threads seems to work. I have a quiz created in Captivate 4. The 'Results' slide changes a user-defined variable, varCAPChp1Test to 1 on enter of the slide (I use the 'Assign' command from the dropdown in slide properties to assign this variable a value of 1). I want to reference this variable in my .fla file using AS2. I load the Captivate swf into an empty movieclip using the following code:
var myMCL = new MovieClipLoader();
myMCL.loadClip("supporting_SWFs/Quizzes/Chp1_Quiz.swf", "mc_EmptySWF"); //the swf loads and functions just fine
checkCompletion = function():Void
    var test = mc_EmptySWF.varCAPChp1Test;
    if(test != null && test == 1)
        trace("Chapter 1 Test completed!");
    else
        trace("?");
addEventListener(Event.ENTER_FRAME, checkCompletion);
//Here is the output when I publish the .fla:
Branching::script:varTotalPts = varTotalPts + 10
rdcmndResume = 1;
deepak branching : scripteval:[object Object];
Branching::script:rdcmndResume = 1;
deepak branching : scripteval:[object Object];
Branching::script:varTotalPts = varTotalPts + 10
rdcmndResume = 1;
deepak branching : scripteval:[object Object];
Branching::script:rdcmndResume = 1;
deepak branching : scripteval:[object Object];
Branching::script:varTotalPts = varTotalPts + 10
rdcmndResume = 1;
deepak branching : scripteval:[object Object];
Branching::script:varUserPts = varUserPts + 10
rdcmndResume = 1;
deepak branching : scripteval:[object Object];
Branching::script:varTotalPts = varTotalPts + 10
rdcmndResume = 1;
deepak branching : scripteval:[object Object];
Branching::script:varUserPts = varUserPts + 10
rdcmndResume = 1;
deepak branching : scripteval:[object Object];
Branching::script:varTotalPts = varTotalPts + 10
rdcmndResume = 1;
deepak branching : scripteval:[object Object];
Branching::script:varCAPChp1Test = 1 //so the value is assigned properly in Captivate, but Flash doesn't "listen" for it.
rdcmndResume = 1;
deepak branching : scripteval:[object Object];

I've changed the code below to just trace the value of a variable in Captivate when it's completely loaded in Flash and I keep getting 'undefined.' I'm also using a system variable instead of a custom user variable this time.
var myMCL = new MovieClipLoader();
myMCL.loadClip("Chp1_Quiz.swf", "mc_contentHolder");
myMCL.onLoadComplete = function(target_mc:MovieClip)
    var test = mc_contentHolder.rdinfoSlideCount;
    trace(test)
//Here's the output I receive:
undefined
Branching::script:varChp1Test = inprogress
varTotalPts = varTotalPts + 10
rdcmndResume = 1;
deepak branching : scripteval:[object Object];
I know that myMCL.onLoadComplete is working b/c I am receiving the trace output, but Flash is not reading the variable from Captivate. Can anyone help me see what I'm doing wrong? I've been doing research on this for several days with no success. This should be pretty simple and I keep getting 'undefined.'
Thanks.

So Wat to do? Is there any way to get out as a single swf file from captivate.

Dear friends,
I am beginner in Adobe Captivate. We have a E-learning
project. We are using Dockers as our LMS. Previously we were using
Flash for all. Now we are trying Captivate for better and faster
results. I have few swf files and i inserted al files in Captivate
and i published. So instead of getting single output, am getting
all the swfs, skin swf and html file. Html file is accessing all
swfs and works. But it is not working in Dockers. Single swf will
only work in Dockers. So Wat to do? Is there any way to get out as
a single swf file from captivate. please Help mee.
Thanks
Flashlover

If 'Dockers' cannot handle a .zip file as the content and
instead
requires a single, uncompressed content file, then it is not
SCORM-compliant. The SCORM specification requires the LMS to
handle a
'pif' file (most common is .zip) which contains the lesson
and the
required manifest file. If Dockers doesn't support that then
you can't
do SCORM-compliant content.
Erik
loverflash wrote:
> Dear friends,
>
> We are using
> Dockers as our LMS.
> So instead of getting single output, am
> getting all the swfs, skin swf and html file. Html file
is accessing all swfs
> and works. But it is not working in Dockers. Single swf
will only work in
> Dockers.
>
> Thanks
> Flashlover
>
Erik Lord
http://www.capemedia.net
Adobe Community Expert - Authorware
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Discoverer report - Output from Discoverer plus is not the same as Discoverer desktop

As a part of Upgrade project we are migrating the discoverer reports from 11i (11.5.10.2) to R12 (12.1.3) .After migrating to R12, for a custom discoverer report the output given by discoverer desktop is correct (24 rows for a scenario). But the report output from Discoverer plus does not show the credit transactions (2 rows). The output from Discoverer plus shows only 22 rows (24 - 2), which is incorrect. The query is the same in Discoverer desktop and Discoverer plus.
Please let me know why these transactions that are appearing when the report is run from discoverer desktop are not appearing in discoverer plus. Is there any setup in discoverer plus for this?
Regards,
Brajesh

Pretty hard to answer a question like this. Best bet would be to copy the existing discoverer plus book and start removing conditions, fields, etc until those two rows from desktop show up and see if you can work it out.

Unable to output from FCP to Canon XL1.

I have an eMac with Final Cut Pro 4.5 HD. I also have a Canon XL1 3 CCD camcorder.
I have no problem capturing footage from my camcorder to my eMac on FCP. I can also connect my Canon to my VCR and record off my camcorder to my TV, as well as play the tape on my camcorder to watch it on TV.
However, I cannot output from FCP to my camcorder. The 4 to 6 FireWire is attached to both the camera and the eMac and I checked the Log and Capture feature and FCP does recognize a camera or deck is attached. I've been trying to output it using manual record in which I press record on my camcorder and play the playhead on FCP. As I record, there is no picture on my viewfinder, nor any audio being recorded and when I play it back, I just get this blank blue screen, but the timecode is recorded.
Am I missing something here?

ensure the following are set
View>Video Playback>Firewire Apple 720x480 (NTSC or PAL - whatever is appropriate)
View>Audio Playback>Audio follows video
View>External Video>All Frames
If this isn't what you are set to do, you won't be sending video out to your recorder.
x

All graphics / vector in Save for Web are getting blurry / unsharp from Illustrator

All graphics / vector in Save for Web are getting blurry / unsharp from Illustrator. Same problem with save for web in Photoshop. Frustrating to be working as a designer and not be able to create sharp logos for mail sign, word templates, PPT templates etc etc. I purchased this Adobe Creative Cloud package in Sept, and are working on my Mac HD, OSX, Vers 10.9.4. I have been using the same programs on a PC for years and never had this same problem. Its frustrating!! What to do??

gif, jpg and png are pixel formats, so please clarify what the problem is supposed to be.
Screenshots or posted files might help.

Blurry output from Captivate 5

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