Bluscreen issue on Satellite A100

Hi,
I just both a Satellite A100 - 788, 8 of 10 times when I am trying to play something in media player I get a blue screen with a message regarding a problem with a file called aativvaxx.dll .... Page fault in nonpage area..... I tried to find a newer driver for the ATI X1400 card but I didn't find any.
Please help!
Thanks in advance,
Eugen

Hi
Did you mean the ativvaxx.dll?
I found a useful page which provides a single .dll files:
http://www.afreedll.com/dll/info/ativvaxx_dll.html
You could try to download this file and could replace the old version with the downloaded version.
But you should firstly check if the downloaded file is a newer version and backup the file before replacing it with a new copy.
But generally you should always use the graphic driver from the Toshiba page.
If you want to use another drivers, you can do it at you own risk.

Similar Messages

Windows vista issues on Satellite A100-036

Hi. I have a Toshiba satellite A100-036 laptop with windows vista home basic 32 bit and I have the following problems.
1.They replace me the hard disk at a store. I only have the Toshiba recovery dvd that I used to format the windows. They told me that I can't use it any more because the restore partition of the disk is lost. If I want to do a format again what do I have to do?
2. Every time I turn on the laptop the touchpad scrolling doesn't work. I go to control panel > mouse and it shows me this message: "Unable to connect to synaptics pointing device driver. If you have installed another PS/2 pointing device driver please unistall the synaptics driver by clicking on the yes button. You then need to reinstall your pointing device driver for your external device again. Do you want to unistall the synaptics driver now?" I click No and after that it works again and the synaptics pointing device icon appear again in the task bar. If I restart the laptop it doesn't work again and I have to do the same things.
3. Every time I turn on the laptop the bluetooth doesn't work and the bluetooth icon doesn't appear in the task bar. I have to go to device manager, unistall the driver, go to control panel > bluetooth local com and it works again. Every time I turn on the laptop I have to do this.
4. Every time I turn on the laptop the security center is turned off and I have to turn it on or the automatic updates are off and I have to turn them on.
5. Some times it doesn't install the automatic updates and it shows me the error code 8000FFFF.
Could anybody help me? Thanks.

> 1.They replaced me the hard disk at a store. I only have the Toshiba recovery dvd that I used to format the windows. They told me that I can't use it anymore because the restore partition of the disk is lost. If I want to do a format again what do I have to do?
If you have created the Toshiba Recovery Disk in the past, you can use it in connection with new HDD. The Toshiba Recovery Disk would set the notebook back to factory settings which mean that you will get installed Windows system, Toshiba drivers and additional software.
>2. Every time I turn on the laptop the touchpad scrolling doesn't work. I go to control panel > mouse and it shows me this message: "Unable to connect to synaptics pointing device driver. If you have installed another PS/2 pointing device driver please unistall the synaptics driver by clicking on the yes button. You then need to reinstall your pointing device driver for your external device again. Do you want to unistall the synaptics driver now?"
>I click No and after that it works again and the synaptics pointing device icon appear again in the task bar. If I restart the laptop it doesn't work again and I have to do the same things.
Go to Toshiba EU driver page and download the Synaptics touchpad driver. Install the touchpad driver and reboot the notebook. Usually this should fix your issue.
> 3. Every time I turn on the laptop the bluetooth doesn't work and the bluetooth icon doesn't appear in the task bar. I have to go to device manager, unistall the driver, go to control panel > bluetooth local com and it works again. Every time I turn on the laptop I have to do this.
This is strange. Usually the BT should work if BT stack was installed properly. Please note that you have to enable the BT using FN key (FN+F8). This combination enables and disables the WLan too. So ensure you did it correctly.
> 4. Every time I turn on the laptop the security center is turned off and I have to turn it on or the automatic updates are off and I have to turn them on.
Please check this: [Turn automatic updating on or off|http://windows.microsoft.com/en-us/windows/turn-automatic-updating-on-off#turn-automatic-updating-on-off=windows-vista]
> 5. Some times it doesn't install the automatic updates and it shows me the error code 8000FFFF.
[Error code 0x80000FFFF when you download updates on a Windows Vista-based computer|http://support.microsoft.com/kb/946414/]

Strange burning issue on Satellite A100

Hi!
I just stumbled on a curious problem. When I burned a DVD with Nero, it worked fine. The 2nd one worked but after playing the movie for about 38 minutes the movie just stops playing and the light on the DVD burner lights up consciously. I've already tried reburning the movie and burned another one but both stop playing after about 38 minutes (burned them with another computer and burner: the movies worked).
But then I notice a lot of errors in the windows log:
Damaged block in device \Device\CdRom0.
And another thing I noticed: the DVDs were burned at 6x, not the 8x speed the burner of this laptop supports.
Does this mean the DVD burner is broken?
With regards,
Bart Grefte
Toshiba Satellite A100-638
Nero burning rom 6.6.0.3
Philips DVD+R 4,5GB 1-8 speed

Hi
In my pinion it usually caused by a scratched or damaged cd. Try to clean it and see if it helps. If it works fine with some disks then its not the drive.
Some drives dont accept every media. Many CDs and DVDs are not compatible and therefore the drive burns the files not properly on the CD or DVD.
You could check different medias for the similar problems.
One little tip: In the user manual you should find a list of compatible CD and DVD. I think you should try to burn files or movies on one of the mentioned medias. Possibly it will work.

Several issues with Satellite A100-569

Hello fellow toshers :)
I got a a100 569 laptop from a catalogue last may, last month it had to go off for repairs as the screen kept going blank and had to use the power button to shut it down and restart it again, also excessive paging issues along with my computer screen having a sort of mini earth quake.. so off it went and been back a week and these issues are still happening, i understand i they fitted a new hard drive and some circuit board.
I also have noted that I cant seem to get any upgrades from toshiba anymore regarding memory expansion.. this laptop is not even one year old so would appreciate any help this forum may be able to give me.
I will be ringing Toshiba up first thing tomorrow about the laptop still being faulty, also the online warranty facility doesnt recognise my serial number? very odd.
cheers people

Ta for the reply.. will try and phase question better but cant guarantee it ;)
I am thinking that 512mb is too low for vista to run properly without any glitches and need to know what MB in need and where to get it.
The issues I am still having is the screen going blank, only way to sort it is to hold down the power button for 5 secs then switch it back on.
Also the page shakes every now and again like a mini earthquake scene one sees at the movies or on the telly.
the laptop is or should be still under guarantee so really toshiba should sort it or give me another laptop.
when I run a systems health check the results say my laptop has excessive paging errors, steps i have taken is to increase the VR from 1024 to 3072 and turn off system restore but it still has excessive paging issues.
I want my laptop to run the way I paid for it to, and that is a laptop that can run windows vista basic without any issues, I am not happy with my laptop only 9 months old and having problems.
so basically i want to know why i am having the above problems and is/should 512mb be enough ram to run vista basic edition or have toshiba sold me a computer that is only up to half the job, if I do need to add more memory where can I get it from and what type as toshiba dont seem to offer any product support for my 9 month old laptop anymore.
thats the best i can do hope it is all crystal :-)

CD/DVD drive issue on Satellite A100

Hi..I can normally play any type of cd or dvd...the cd or dvd just turns in the computer and it does not open, when i restart the computer and put the cd/dvd in straight after the cd/dvd will play..if i go to play another cd/dvd at a later date, i have to start the whole procedure again, by restarting the computer.
There is no drivers appearing on the computer...that I can see....however everytime I download the latest version of itunes, this seems to cause the problem. In the past this was ok, but now, the problem is just constant.
I don't know how to put this problem right.
I hope this helps...

hi chelsea50,
if you are in doubt that itunes causes this problem the easiest thing is to deinstall it...
but you should try to delete the filter drivers of the drive - there are already some posts in this forum - use the search function
the badest thing would be that your drive is defective.. but check out all other possibilities before....

Satellite A100-785 PSAANE - CD/DVD drive issue

Hello Friends,
I own a Toshiba Satellite A100-785 PSAANE and its configurations are as follows:
1.87 Ghz C2D, 1 Gb Ram (512 + 512), Windows Vista Basic, CD/DVD read/write...
Issue: Its been quite long, i m facing a certain problem with my Optical Drive. When ever I insert an CD which is originally produced by any company it works fine. The moment I insert any CD which is personally burned with some data from any normal CD/ DVD writer or the CDs which were previously created by the same laptop mentioned above, its been read as a blank disc. The data of the disk is not shown.
For eg: Lets say if I insert any software cd like my webcam's cd or my printer's cd they can be read normally and work fine. But the moment I enter any cd which is been burned by me which contains my personal files, that is been read as a blank disc.
This issue does not exists with any of the DVDs. Doesn't matter which every dvd I insert either being a normal software dvd or being the one which is burned as a personal data dvd, everything works fine and all the data in dvd can be read.
I have tried reinstalling the driver, I have tried reformatting my laptop using the Toshiba Recovery CD provided with the laptop, but the issue still exists.
In between few months ago, I tried doing some tweak, like first i insert the cd in the drive and then disable the cd drive and then enabling it again would actually read the cd. But after few tries, this also stopped working.
Now I really have no idea what should I do to make my CDs work normally.
I hope this post can help me out.
Your help will be appreciated
Thanks for your precious time
Regards
Jeetendra

>Issue: Its been quite long, i m facing a certain problem with my Optical Drive. When ever I insert an CD which is originally produced by any company it works fine. The moment I insert any CD which is personally burned with some data from any normal CD/ DVD writer or the CDs which were previously created by the same laptop mentioned above, its been read as a blank disc. The data of the disk is not shown
For me it sounds like a DVD, where the data has been burned, were not fully compatible.
I meet such issue on different computers. A friend of mine has had the similar problem with an non Toshiba notebook. Its matter of the disks which are used for burning.
I tested several brands and now Im using TDK and Verbatim because my CD/DVD drive supports these kind of disk properly.
Of course it could be an hardware issue too but in such case you will need to replace the CD/DVD drive

Graphics card issue - Satellite A100-313 shuts down by itself

I have a satellite A100-313 and I'm using vista.
Everytime when I play games, the notebook shuts itself off after some time. It varies, normally have 10-20min of playing.
And when I immediately turn it on again, I get a black screen but the computer is running. I'd have to wait a while to turn it on again for the screen to work.
So it starts up again and the resolution is changed to 1024x764 (the native resolution is 1280).
I assume it is a graphics card issue (I have a Geforce 7600 Go). I already updated to the latest vista drivers available from the Toshiba site (the one from september).
What can I do to fix this? The automatic shutdown normally only happens when I play games.
Any help is appreciated.

Hm, sounds tricky.
I can suggest you the following:
Download the latest bios for your machine from the toshiba download site:
http://eu.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/download_drivers_bios.jsp
And last but not least, check if your cooling system of your machine is not clobbed with dust. You can clean it up with a can with compressed air to remove the dust from the fan and the heatpipe-fin.
If you have some questions, just ask.
Nice weekend

Function keys issue on a Satellite A100-049

Hello, I am new to this forum so please bear with me if I am in error.
I have just bought a Satellite A100-049 and inadvertently pressed the F10 key. The LED below the key illuminated and I discovered to my horror that I could not type certain letters and, worse, I could not turn off F10, whatever that is! I eventually had to restart.
I can see what F1 to F9 do from the drop down list at the top of the screen, but I cannot work out what F10, F11 and F12 do, and am in constant fear of pressing them again! The handbook and Toshiba web site don't seem to offer any help, although it is probably because I don't know where to look.
Can any of you kind experts out there fill me in?
Many thanks,
John

Thank you for that. You are quite right.
I have just downloaded the handbook for this model. I didn't earlier because I thought it would be just the same as the handbook supplied with the computer, but it isn't; it contains much more information, including the answer to my question.
Funny, though, that the F10 function would not turn off (by pressing Fn + F10).
Anyway, thanks for your response.
John

Satellite A100-206 supervisor password issue

HI
We have a Satellite A100-206 in the office.
A colleague trying to protect the laptop has set user password in bios.
I don't know what exactly she do but at the bootup a password is requested.
Then she ask me to remove the password so I have typed the password, entred the bios and clear the user password.
But doing this I 've also note that the supervisor password was already set but not selectable (grey colored) .
Anyhow I've saved and reboot.
The problem is that now the O.S. start without asking a password, but I cannot enter the bios anymore because it ask a password and is not the one the collegue remember to have set.
Why I cannot enter anymore in th bios as user?
I've also search the hwsetup in windows to re set the user password as indicated in the manual but this software is not present.
best regards
Diego

Thank you for the reply.
The operating system is windows xp
I've tried to use hwsetup but i can't find hit in the laptop, reading the manual it should be included in toshiba assist appilcation or locate in the control panel but is not there.
I have tryied also to download toshiba assit from support site and re install but hwsetup is still not present.
I can't find the single program "hwsetup" in the list of software downloadable for my laptop , do you know were I can dowload it or in wich software package is included?
Thanks

Satellite A100 - Bluetooth Peripheral Device issue

Hello,
I 've just installed Windows 7 on my laptop (Satellite A100-003 PSAAR).
Found and installed all drivers but when I tried to connect my mobile through bluetooth to my laptop I got an error about the specific driver "Bluetooth peripheral device " and couldn't work.
So now, 1 driver remains to be found and its this one(bluetooth pripheral device)
Any ideas from where I can update the driver?

Yes m8. Already tried this.
I reinstalled both bluetoothstack and bluetooth monitor, But yes i still got this yellow exclamation mark for this device(bluetooth peripheral device) when i reinstalled bluetooth monitor.
By the way the software that comes up with bluetooth stack could not work neither, thats why i reinstalled bluetooth monitor. Its the one i wan to use anyway.
And there were no exclamation marks for any devices before i first tried to connect to my mobile.
All drivers were installed including bluetoothmonitor.

Toshiba Satellite A100 Gaming issue.

Hey, I've been trying to play a game "Minecraft" with Toshiba Satellite A100 Paaskc-Wa104c and I had used Windows Vista Business and I used Clean-Install. The game im trying to join called "Minecraft" Is saying that im Missing my Driver for my Video card. My video card is Radeon Xpress 200m and I've been downloading the driver multiple times in different ways. And still no progress. Please help me! Thanks.

Satellite A100-WA1 (PSAAKC-WA104C)
The drivers and so forth for that Canadian model are here.
I don't see any for Windows XP. Your best bet to make that computer work as intended is to obtain the recovery discs from Toshiba and return it to Windows Vista Home Basic. Call 866-413-0222 or 416-502-1403.
-Jerry

Memory upgrade on a Satellite A100-912

I own a Satellite a100-912 and I want to upgrade its memory!
As it seems, this model supports only PC2-4200 DDR2 SODIMM modules (533 Mhz). Before bying a memory module that might regret, I want to know if there will be any compatibility issues if I use to this laptop PC2-6400 DDR2 SODIMM module (800 Mhz).
Is it going to work even at lower clock speed (533 Mhz) or is it going to be a total waste of money?

As far as I know the FSB is able to handle 667Mhz modules.
You can use lower modules (533Mhz) without any problems but modules with higher Mhz will not run with full speed due to the limited FSB.
So I dont recommend buying 800Mhz modules. Firstly they are not supported and secondly its waste of money!

Need WXP drivers for Satellite A100 (PSAA9)

Hiya,
I've had to re-install Windows XP on my laptop. I don't have the Toshiba drivers CD though.
So I came here to get the drivers but I've no idea which driver goes with which hardware in my Device Manager.
Here's what I need the drivers for under Device Manager...
Ethernet Controller
Mass Storage Controller
Network Controller
PCI Device
PCI Device (again)
SM Bus Controller
Can anyone advise which specific driver I need for each?
Many thanks,
James

Thanks for you replies. I'd already come across that file, but it didn't give many clues. Here's the contents of it...
Component List Satellite A100; Satellite Pro A100; Equium A100
Contents and Installation order
for Windows XPH
Windows XP Home - Windows XP HE/Pro(English) Service Pack2(RTM)
- VALUEADD folder Service Pack2(RTM)
- SUPPORT folder Service Pack2(RTM)
1 Microsoft Internet Explorer V6.0(SP2)
2 DirectX V9.0c(SP2)
3 Windows Media Player 10 V10.00.00.3646
4 Windows Movie Maker V2.1.4026.0
5 Step by Step Interactive Training(HE/Pro) 3.5.25/3.5.23
6 SLP Module OEMSLP2.0 (523759)
7 Microsoft .NET Framework V1.1.4322(SR1)
8 Microsoft Office(R) OneNote(TM) 2003 V11.6360.6360 SP1
9 Hotfix for OLE and COM could allow remote code execution KB873333
10 Hotfix for Issue in HyperTerminal Could Allow Code Execution KB873339
11 Hotfix for Cannot add Windows components in Windows XP KB884018
12 Hotfix for Server Message Block Vulnerability KB885250
13 Hotfix for Issue in Windows Kernel and LSASS KB885835
14 Hotfix for Issue in WordPad Could Allow Code Execution KB885836
15 Hotfix for Cannot use infrared port to transfer data KB885855
16 Hotfix for Windows Firewall My Network (subnet) only KB886185
17 Hotfix for ASP.NET Path Validation Vulnerability KB886903
18 Hotfix for Security Update for Windows Messenger KB887472
19 Hotfix for Vulnerability in Hyperlink Object Library KB888113
20 Hotfix for Windows Could Allow Information Disclosure KB888302
21 Hotfix for Hardware (DEP)-enabled computer KB889673
22 Hotfix for Vulnerability in Microsoft agent KB890046
24 Hotfix for Issue in HTML Help Could Allow Code Execution KB890175
25 Hotfix for Vulnerabilities in Windows kernel KB890859
26 Hotfix for The DHTML Editing Component ActiveX Control KB891781
27 Hotfix for adding the Hibernate button KB893056
28 Hotfix for Issues in TCP/IP Could Allow Remote Code Execution KB893066(V2)
30 Hotfix for Wi-Fi Protected Access 2 (WPA2) KB893357
31 Hotfix for Vulnerability in Telephony service KB893756
32 Hotfix for The Microsoft Windows Installer 3.1 KB893803(V2)
33 Hotfix for DBCS file names are not displayed KB894391
34 Hotfix for File Signature Verification tool reports KB894871
35 Hotfix for Availability of Windows XP COM KB895200
36 Hotfix for A Windows XP SP2 computer with multiple processors KB896256(V3)
37 Hotfix for Issue in HTML Help Could Allow Remote Code Execution KB896358
38 Hotfix for Issue in Server Message Block KB896422
39 Hotfix for Vulnerability in Print Spooler service KB896423
40 Hotfix for Vulnerabilities in Graphics Rendering Engine KB896424
41 Hotfix for Vulnerability in Telnet client KB896428
42 Hotfix for Cumulative security update for Internet Explorer KB896688
44 Hotfix for Vulnerability in step-by-step interactive training KB898458
45 Hotfix for Vulnerabilities in Kerberos KB899587
47 Hotfix for Vulnerability in the Client Service for NetWare KB899589
48 Hotfix for Vulnerability in Remote Desktop Protocol KB899591
49 Hotfix for Vulnerabilities in the Windows shell KB900725
50 Hotfix for Vulnerability in the Microsoft Collaboration Data Objects KB901017(KB907245)
51 Hotfix for Vulnerability in Microsoft Color Management Module KB901214
52 Hotfix for Vulnerability in DirectShow KB904706
53 Hotfix for Vulnerability in Network Connection Manager KB905414
54 Hotfix for Vulnerability in Plug and Play KB905749
55 Sun Java 2 Runtime Environment V1.5.0_04
56 Intel(R) Chipset Software Installation Utility V7.2.1.1006
57 Intel 945GM/940GML Display Driver V14.18.2.4436
58 ATI ATI M52P/M54P/M56P Display Driver V8.204-051220a1-029876C
59 Nvidia G72M/G72MV/G73M Display Driver V83.02
60 TI PCI7411(6-in-1) Driver V2.0.0.4
61 Synaptics Luxpad & TouchPad Driver V8.2.9_2
62 Realtek Audio Driver with UAA Bus driver V5.10.0.5200
63 TOSHIBA Software Modem SM2162ALD04
64 Intel 10/100(Ekron)/GbE(Vidaria/Tekoa) Wired LAN Driver V8.0.21.101/V9.2.24
65 Intel 802.11a/g Golan Driver V10.1.0.13a
66 Atheros WirelessLAN 802.11a/g.g Driver V4.1.2.111.i129
67 Intel PRoset Utility for Golan V10.1.0.2w61
68 Atheros Client Utility for WirelessLAN 802.11a/g.g V4.1.1.231.i153
69 Bluetooth Stack for Windows by Toshiba V4.00.23(T)
70 Bluetooth Monitor V2.12
71 UPEK Finger Print Utility V5.4.0 Build 2688
72 TOSHIBA Common Modules V1.00.18ST
73 TOSHIBA Hotkey Utility V1.00.01ST
74 TOSHIBA Touchpad ON/OFF Utility V1.00.01ST
75 TOSHIBA Utilities V1.00.07ST
76 TOSHIBA Power Saver V7.03.07.I
77 TPS init V1.0.4.0
78 TOSHIBA SD Memory Card Format V2.1.0.0
79 SD Secure Module V1.0.3
80 TOSHIBA Assist V1.03.00
81 TOSHIBA ConfigFree V5.90.05
82 ConfigFree Demo Screen Saver V1.00.07
83 TOSHIBA Virtual Sound V1.02.01
84 TOSHIBA Speech System V1.00.2511
85 TOSHIBA Zooming Utility V2.0.0.23c
86 TOSHIBA Controls V3.22.2700
87 TOSHIBA PC Diagnostic Tool V3.1.5
88 Recovery Disc Creator for ExpressPlayer-Presto V1.1.0.5
89 CD/DVD Acoustic Silencer V1.00.008
90 DVD-RAM Driver V5.0.2.5
91 InterVideo WinDVD V5.0B11.533-A1222 for ATI
92 WinDVD Creator2 Platinum V2.0B014.376C33-NEN01
93 Record Now! Basic for TOSHIBA V7.31 Build 731B20E
94 DLA for TOSHIBA V5.20 Build 520B11C
95 Adobe Reader V7.0.5
96 TOSHIBA Skins for Windows Media Player V1.00.1121
98 Norton AntiVirus 2006 V12.0.3
99 TOSHIBA Offer(OEM Link) 10/26/2004
100 TOSHIBA User's Manual V1.0
101 TBIOS Driver V2.5USB1
102 TOSHIBA SMBIOS ActiveX Control V1.3
103 Microsoft and Toshiba Product Registration TCL_BC_WinXP_enu_09162004
104 AOL V9.0 Update
105 TOSHIBA Solutions V1.0
106 Talk-2-Toshiba V1.0
107 EULA file of Presto V1.0
108 ISO file of Presto V1.0.020-202821
109 Text file of Presto V1.0.020-202821
110 NiHelper V2.0.0.0
- ProtonPack Master Create Tool V3.01.00
- ProtonPack Recovery Tool V3.01.00
...that 114 different items! And I can see a lot of those items are not mandatory and/or are not drivers. More to point though, it does not solve my problem of needing to know the names of the drivers I should download (as presented on the downloads page) in order to fix my Driver Manager problems?
Cheers,
James

Need wireless drivers for Satellite A100-259

Hi
Had to reformat my daughters laptop (A100-259 PSAA2) due to virus issues and am in the process of rebuilding it. Almost there but can't seem to get the wireless bit to work. Nothing appears in the system tray even when it's switched on (little switch on the right has the light on). I assume because i've reinstalled XP that i need to reinstall the wireless drivers but i can't seem to find them on the toshiba web site (http://uk.computers.toshiba-europe.com/innovation/download_drivers_bios.jsp?service=UK). It only shows the Atheros management utility.
Any advice would be greatly appreciate especially as i'm pretty new to this kind of stuff and she has lost the manual that came with the laptop.
many thanks
Norrie

Hi!
I dont know why no WLAN drivers are available for this A100 model and Windows XP but you can search for an other A100 model (for example Satellite A100 PSAA8).
Then you will find an Atheros WLAN driver for Windows XP and it should also work.
Bye

Blue screen with ativvaxx.dll error when connecting video cam - Satellite A100

Hi, everytime I connect my video cam, my system will crash and I get a blue screen stating that there is a problem caused by ativvaxx.dll. Any of you guys know how to fix this? I've got a Satellite A100 system, it's new. Any help is highly appreciated.
Thanks.

Cool that you have solved the issue and thanks for the info. Maybe it could be useful for other users.

Bluscreen issue on Satellite A100

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