BO 4.0 Issues for installing BOE and Explorer

Hi Experts,
I have installed BO 4.0 on OS Win 2008 R2 with defalut installation. I checked CMC and LaunchPad which worked well. Then I installed BO Explorer 4.0 with selected All on the same server. BO Explorer is able to lgon on , however CMC and BI Launchpad
are logged on with HTTP 500 error. The following is part of CMC error message:
HTTP Status 500 -
type Exception report
message
description The server encountered an internal error () that prevented it from fulfilling this request.
exception
java.lang.RuntimeException: java.lang.RuntimeException: javax.servlet.ServletException: java.lang.NoClassDefFoundError: com/businessobjects/sdk/plugin/desktop/infospace/internal/InfoSpaceMigrationFactory$SubInfoSpaceMigrationFactory
     com.businessobjects.http.servlet.internal.BundlePathAwareServiceHandler.serviceHelper(BundlePathAwareServiceHandler.java:254)
     com.businessobjects.http.servlet.internal.BundlePathAwareServiceHandler.service(BundlePathAwareServiceHandler.java:197)
     com.businessobjects.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:248)
     javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
     org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:174)
     javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
     com.businessobjects.pinger.TimeoutManagerFilter.doFilter(TimeoutManagerFilter.java:159)
root cause
java.lang.RuntimeException: javax.servlet.ServletException: java.lang.NoClassDefFoundError: com/businessobjects/sdk/plugin/desktop/infospace/internal/InfoSpaceMigrationFactory$SubInfoSpaceMigrationFactory
Thanks for your help.
Chris

Hi Denis,
Before I created this message, I tried BOE XI 4.0 SP1 with Explorer 4.0 (i did not find SP1 for Explorer 4.0). The issue is the same as before. The following information is server information:
OS: Windows 2008 R2 (64 bit)
DB: MS SQL 2008 R2
Web Application: Tomcat 6.0.24
CPU: 16  (2.4GHZ)
RAM: 12GB
HardDisk: 700 G
No other applications are installed except MS Office.
Thanks for your reply. Any other clue?
Chris

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    ### BEGIN /etc/grub.d/05_debian_theme ###
    set menu_color_normal=white/black
    set menu_color_highlight=black/light-gray
    if background_color 13,37,73; then
    clear
    fi
    ### END /etc/grub.d/05_debian_theme ###
    ### BEGIN /etc/grub.d/10_linux ###
    function gfxmode {
    set gfxpayload="${1}"
    if [ "${1}" = "keep" ]; then
    set vt_handoff=vt.handoff=7
    else
    set vt_handoff=
    fi
    if [ "${recordfail}" != 1 ]; then
    if [ -e ${prefix}/gfxblacklist.txt ]; then
    if hwmatch ${prefix}/gfxblacklist.txt 3; then
    if [ ${match} = 0 ]; then
    set linux_gfx_mode=keep
    else
    set linux_gfx_mode=text
    fi
    else
    set linux_gfx_mode=text
    fi
    else
    set linux_gfx_mode=keep
    fi
    else
    set linux_gfx_mode=text
    fi
    export linux_gfx_mode
    if [ "${linux_gfx_mode}" != "text" ]; then load_video; fi
    menuentry 'Ubuntu' --class ubuntu --class gnu-linux --class gnu --class os $menuentry_id_option 'gnulinux-simple-bb9818db-ce7c-43a4-8ad5-8d3702001aed' {
    recordfail
    gfxmode $linux_gfx_mode
    insmod gzio
    insmod part_msdos
    insmod ext2
    set root='hd1,msdos1'
    if [ x$feature_platform_search_hint = xy ]; then
    search --no-floppy --fs-uuid --set=root --hint-bios=hd1,msdos1 --hint-efi=hd1,msdos1 --hint-baremetal=ahci1,msdos1 bb9818db-ce7c-43a4-8ad5-8d3702001aed
    else
    search --no-floppy --fs-uuid --set=root bb9818db-ce7c-43a4-8ad5-8d3702001aed
    fi
    linux /boot/vmlinuz-3.5.0-21-generic root=UUID=bb9818db-ce7c-43a4-8ad5-8d3702001aed ro quiet splash acpi_osi=Linux acpi_backlight=vendor $vt_handoff
    initrd /boot/initrd.img-3.5.0-21-generic
    submenu 'Advanced options for Ubuntu' $menuentry_id_option 'gnulinux-advanced-bb9818db-ce7c-43a4-8ad5-8d3702001aed' {
    menuentry 'Ubuntu, with Linux 3.5.0-21-generic' --class ubuntu --class gnu-linux --class gnu --class os $menuentry_id_option 'gnulinux-3.5.0-21-generic-advanced-bb9818db-ce7c-43a4-8ad5-8d3702001aed' {
    recordfail
    gfxmode $linux_gfx_mode
    insmod gzio
    insmod part_msdos
    insmod ext2
    set root='hd1,msdos1'
    if [ x$feature_platform_search_hint = xy ]; then
    search --no-floppy --fs-uuid --set=root --hint-bios=hd1,msdos1 --hint-efi=hd1,msdos1 --hint-baremetal=ahci1,msdos1 bb9818db-ce7c-43a4-8ad5-8d3702001aed
    else
    search --no-floppy --fs-uuid --set=root bb9818db-ce7c-43a4-8ad5-8d3702001aed
    fi
    echo 'Loading Linux 3.5.0-21-generic ...'
    linux /boot/vmlinuz-3.5.0-21-generic root=UUID=bb9818db-ce7c-43a4-8ad5-8d3702001aed ro quiet splash acpi_osi=Linux acpi_backlight=vendor $vt_handoff
    echo 'Loading initial ramdisk ...'
    initrd /boot/initrd.img-3.5.0-21-generic
    menuentry 'Ubuntu, with Linux 3.5.0-21-generic (recovery mode)' --class ubuntu --class gnu-linux --class gnu --class os $menuentry_id_option 'gnulinux-3.5.0-21-generic-recovery-bb9818db-ce7c-43a4-8ad5-8d3702001aed' {
    recordfail
    insmod gzio
    insmod part_msdos
    insmod ext2
    set root='hd1,msdos1'
    if [ x$feature_platform_search_hint = xy ]; then
    search --no-floppy --fs-uuid --set=root --hint-bios=hd1,msdos1 --hint-efi=hd1,msdos1 --hint-baremetal=ahci1,msdos1 bb9818db-ce7c-43a4-8ad5-8d3702001aed
    else
    search --no-floppy --fs-uuid --set=root bb9818db-ce7c-43a4-8ad5-8d3702001aed
    fi
    echo 'Loading Linux 3.5.0-21-generic ...'
    linux /boot/vmlinuz-3.5.0-21-generic root=UUID=bb9818db-ce7c-43a4-8ad5-8d3702001aed ro recovery nomodeset
    echo 'Loading initial ramdisk ...'
    initrd /boot/initrd.img-3.5.0-21-generic
    menuentry 'Ubuntu, with Linux 3.2.0-29-generic' --class ubuntu --class gnu-linux --class gnu --class os $menuentry_id_option 'gnulinux-3.2.0-29-generic-advanced-bb9818db-ce7c-43a4-8ad5-8d3702001aed' {
    recordfail
    gfxmode $linux_gfx_mode
    insmod gzio
    insmod part_msdos
    insmod ext2
    set root='hd1,msdos1'
    if [ x$feature_platform_search_hint = xy ]; then
    search --no-floppy --fs-uuid --set=root --hint-bios=hd1,msdos1 --hint-efi=hd1,msdos1 --hint-baremetal=ahci1,msdos1 bb9818db-ce7c-43a4-8ad5-8d3702001aed
    else
    search --no-floppy --fs-uuid --set=root bb9818db-ce7c-43a4-8ad5-8d3702001aed
    fi
    echo 'Loading Linux 3.2.0-29-generic ...'
    linux /boot/vmlinuz-3.2.0-29-generic root=UUID=bb9818db-ce7c-43a4-8ad5-8d3702001aed ro quiet splash acpi_osi=Linux acpi_backlight=vendor $vt_handoff
    echo 'Loading initial ramdisk ...'
    initrd /boot/initrd.img-3.2.0-29-generic
    menuentry 'Ubuntu, with Linux 3.2.0-29-generic (recovery mode)' --class ubuntu --class gnu-linux --class gnu --class os $menuentry_id_option 'gnulinux-3.2.0-29-generic-recovery-bb9818db-ce7c-43a4-8ad5-8d3702001aed' {
    recordfail
    insmod gzio
    insmod part_msdos
    insmod ext2
    set root='hd1,msdos1'
    if [ x$feature_platform_search_hint = xy ]; then
    search --no-floppy --fs-uuid --set=root --hint-bios=hd1,msdos1 --hint-efi=hd1,msdos1 --hint-baremetal=ahci1,msdos1 bb9818db-ce7c-43a4-8ad5-8d3702001aed
    else
    search --no-floppy --fs-uuid --set=root bb9818db-ce7c-43a4-8ad5-8d3702001aed
    fi
    echo 'Loading Linux 3.2.0-29-generic ...'
    linux /boot/vmlinuz-3.2.0-29-generic root=UUID=bb9818db-ce7c-43a4-8ad5-8d3702001aed ro recovery nomodeset
    echo 'Loading initial ramdisk ...'
    initrd /boot/initrd.img-3.2.0-29-generic
    ### END /etc/grub.d/10_linux ###
    ### BEGIN /etc/grub.d/20_linux_xen ###
    ### END /etc/grub.d/20_linux_xen ###
    ### BEGIN /etc/grub.d/20_memtest86+ ###
    menuentry "Memory test (memtest86+)" {
    insmod part_msdos
    insmod ext2
    set root='hd1,msdos1'
    if [ x$feature_platform_search_hint = xy ]; then
    search --no-floppy --fs-uuid --set=root --hint-bios=hd1,msdos1 --hint-efi=hd1,msdos1 --hint-baremetal=ahci1,msdos1 bb9818db-ce7c-43a4-8ad5-8d3702001aed
    else
    search --no-floppy --fs-uuid --set=root bb9818db-ce7c-43a4-8ad5-8d3702001aed
    fi
    linux16 /boot/memtest86+.bin
    menuentry "Memory test (memtest86+, serial console 115200)" {
    insmod part_msdos
    insmod ext2
    set root='hd1,msdos1'
    if [ x$feature_platform_search_hint = xy ]; then
    search --no-floppy --fs-uuid --set=root --hint-bios=hd1,msdos1 --hint-efi=hd1,msdos1 --hint-baremetal=ahci1,msdos1 bb9818db-ce7c-43a4-8ad5-8d3702001aed
    else
    search --no-floppy --fs-uuid --set=root bb9818db-ce7c-43a4-8ad5-8d3702001aed
    fi
    linux16 /boot/memtest86+.bin console=ttyS0,115200n8
    ### END /etc/grub.d/20_memtest86+ ###
    ### BEGIN /etc/grub.d/30_os-prober ###
    menuentry 'Windows 7 (loader) (on /dev/sda1)' --class windows --class os $menuentry_id_option 'osprober-chain-CA6A20CC6A20B75B' {
    insmod part_msdos
    insmod ntfs
    set root='hd0,msdos1'
    if [ x$feature_platform_search_hint = xy ]; then
    search --no-floppy --fs-uuid --set=root --hint-bios=hd0,msdos1 --hint-efi=hd0,msdos1 --hint-baremetal=ahci0,msdos1 CA6A20CC6A20B75B
    else
    search --no-floppy --fs-uuid --set=root CA6A20CC6A20B75B
    fi
    chainloader +1
    ### END /etc/grub.d/30_os-prober ###
    ### BEGIN /etc/grub.d/30_uefi-firmware ###
    ### END /etc/grub.d/30_uefi-firmware ###
    ### BEGIN /etc/grub.d/40_custom ###
    # This file provides an easy way to add custom menu entries. Simply type the
    # menu entries you want to add after this comment. Be careful not to change
    # the 'exec tail' line above.
    ### END /etc/grub.d/40_custom ###
    ### BEGIN /etc/grub.d/41_custom ###
    if [ -f ${config_directory}/custom.cfg ]; then
    source ${config_directory}/custom.cfg
    elif [ -z "${config_directory}" -a -f $prefix/custom.cfg ]; then
    source $prefix/custom.cfg;
    fi
    ### END /etc/grub.d/41_custom ###
    =============================== sdb1/etc/fstab: ================================
    # /etc/fstab: static file system information.
    # Use 'blkid' to print the universally unique identifier for a
    # device; this may be used with UUID= as a more robust way to name devices
    # that works even if disks are added and removed. See fstab(5).
    # <file system> <mount point> <type> <options> <dump> <pass>
    proc /proc proc nodev,noexec,nosuid 0 0
    # / was on /dev/sdb1 during installation
    UUID=bb9818db-ce7c-43a4-8ad5-8d3702001aed / ext4 errors=remount-ro 0 1
    =================== sdb1: Location of files loaded by Grub: ====================
    GiB - GB File Fragment(s)
    4.564525127 = 4.901121536 boot/grub/grub.cfg 1
    5.130507946 = 5.508840960 boot/initrd.img-3.2.0-29-generic 2
    5.851592541 = 6.283099648 boot/initrd.img-3.5.0-21-generic 2
    6.317649364 = 6.783524352 boot/vmlinuz-3.2.0-29-generic 1
    4.965751171 = 5.331934720 boot/vmlinuz-3.5.0-21-generic 2
    5.851592541 = 6.283099648 initrd.img 2
    5.851592541 = 6.283099648 initrd.img.old 2
    4.965751171 = 5.331934720 vmlinuz 2
    4.965751171 = 5.331934720 vmlinuz.old 2
    I tried adding nomodeset and acpi=off to the boot parameters, but the boot process still hangs. Please let me know if I should provide any other information.
    Last edited by dhavalparmar (2012-12-30 11:45:25)

    Ok.. So my Arch Linux randomly decided to work. I'm sure I didn't do anything between my last "not working" state and my current "working" state. Below are a few things I tried:
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    I told this to my friend who introduced me to Arch, and this is what he said:
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  • Issue for Form 16 and tax Computation on Salary to Employees

    Dear All
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    Regards
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    Hi Rakesh,
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    Edited by: Praveen Kr Tiwari on Apr 11, 2009 3:30 PM

  • Version compatibility for installing WLS and ADR for ADF 11.1.2.0

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    Hi John,
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  • Spares issue for big industry and MAM help?

    Dear
    While lookinng the present projects we have one ware house , all spares are stored at that location. Each maintenance jobs the required spares needs to be received from stores.
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  • Upcoming issues for secure boot and arch installs

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    I suppose at some point there will need to be a method of getting the appropriate certificates for arch to allow booting on machines using secure boot.

    mcloaked wrote:
    mychris wrote:
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    Hi
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    Thanks in advance
    Kathirvel Balakrishnan

    Hi Craig
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    pause
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    Content-type: text/html
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    Click here for screenshot
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    Modify obj.conf
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    Init fn="php4_init" errorString="Failed to initialise PHP!"
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    place this line (necessarely after all 'ObjectType' and before all 'AddLog' lines) Service fn="php4_execute" type="magnus-internal/x-httpd-php"
    Add a new object called x-httpd-php <Object name="x-httpd-php">
    ObjectType fn="force-type" type="magnus-internal/x-httpd-php"
    Service fn=php4_execute
    </Object>
    Restart your Web Server
    Test the 2nd step
    Put the test.php file in the document root of your server
    Then type http://server/test.php
    If you can see "nothing to write" in your browser then it works!
    AS mentioned in step 1,
    I am not getting the PHP message.
    I am installing it in my laptop, it has no IP, is that has to do something with this.
    Please guide me from here.
    Thanks in advance
    Kathirvel

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