BO Edge 3.1 run Crystal Report with sub query or Union

I have some reports with subquery and union SQL Command and put them in SAP BO Edge 3.1 server. The results are very disappointed. I scheduled 3 instances of the same report to run at 5:30 a.m. . When I used the Crystal Report 2008 to run the report, it took only 3 minutes. One instance took several minutes but other two never came back. When I came back to the office at 8:30 a.m., they were still running. What is the problem with SAP BO Edge? Any solution? the reports are very important and I have to get up at 5:30 a.m. to check to see the result and re run as needed. Any suggestion?
Thanks.

Look at the errors in each instance to help determine the cause

Similar Messages

Crystal Reports with BEx Query using Custom Exit Variable

Hi,
We have BW BEx Query using Customer User Exit variable to derive the Fiscal Week for Last Year (called it VAR2) based on another user input variable Current Fiscal Week (called it VAR1).
VAR2 is derived from VAR1 in CMOD via some codings and thus it DOES NOT have the "Variable is Ready for Input" flag ticked in the BEx. VAR1 is user input variable, so it has "Variable is Ready for Input" flag ticked in the BEx.
When we create a Crystal Reports with the BEx Query using variable VAR2, and when we run it we got an error message saying "Failed to execute query; '[]<java.lang.UnsupportedOperationException: No Selection State Support!ZP_MI_LYPUBWEEK>'. Redesign your query or contact the data source maintainer to solve the problem". (note: ZP_MI_LYPUBWEEK is VAR2 in this case).
Could anyone please assist? Surely, CR supports BEx customer user exit variables like the above, right?. I also refer to the forum below as it seems to have a similar issue (except mine with an error message), but it does not provide a solution in it.
Crystal Reports with BEx Query using Custom Exit Variable
Thanks,
Andy

Hi Vibhav,
We have the SAP Crystal Reports for Enterprise XI4.0 Version 14.0.0. Not sure if SP0 or other SP, got to check with Basis Team later.
We tried that "mandatory" option and did not work either.
Anyway, SAP has now come back again saying it is something they will fix it in next release/version. We got a phone call from them and a reply below to our OSS.
23.08.2011 - 08:20:49 CET - Info for Customer by SAP
I have raised this issue on the Idea#s Place as an enhancement request
on the below link:
https://cw.sdn.sap.com/cw/ideas/5586
This ER contains the information of including the customer exit
variables in the report without checking the #input for ready# option.
This ER can be considered for being implemented in the future
versions. You can refer to SAP Note: 1515837 - How To: Enhancement
Request Process - "Idea Place" for more information regarding the Idea
Place.
Cheers,
Andy

Error when run crystal report with store procedure in JSP

I try to run report which is developed by crystal report XI and store procedure (SQL 2005) with JSP.
But it occurs error that is "com.crystaldecisions.reports.reportengineinterface.JPEReportSource - failed to process getPage request: No results were returned by the query."
How can I do for solving this problem? Pls, help me !!!!!
(In other report which is not used store procedure I can run fine.)
Message was edited by:
Bonds_Identity

What version of CR are you using?
What CR updates are you using?
See sample apps here:
https://wiki.sdn.sap.com/wiki/display/BOBJ/CrystalReportsfor.NETSDK+Samples
in particular check out vbnet_win_pass_dataset_main_sub.zip
The [Crystal Reports for Visual Studio 2005 Walkthroughs|http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/2081b4d9-6864-2b10-f49d-918baefc7a23] will also be good to look at.
Ludek
Follow us on Twitter
http://twitter.com/SAPCRNetSup

Receiving Error when running Crystal reports with Images in WebSphere 6.1

I am designing a report with a sub report that displays images via (BLOBS). The images are between 10-20 kb in size and there could be up to 200 images in the report.
There are no problems when I run the report using Java 1.5 with Tomcat 5.5 server and JDBC connection (using ojdbc14.jar) to an Oracle 10g database.
It seems that if I attempt to run the same report on a WebSphere 6.1 environment, the below error is encountered (stack trace is below)
I am using Crystal 2008 (ver 12.0.0.683).
Based on the stack trace, I think it is either an IBM JDK javax.* package compatibility issue or the current version of Crystal reports (no service packs installed - current client environment) has a known issue with Websphere.
I searched the forums for any similiar issues but could not find one.
Could installing Service pack 3 solve this issue or is there another possibility?
Any assistance would be greatly appreciated.
Thank you.
Tony.
Stack Trace follows (Needed to trim due to size, trying to keep unique messges) *******
ERROR [pool-14-thread-1] c.u.p.e.g.c.GenerateCrystalReport [GenerateCrystalReport.java : 211] Generate Report: Template =
pusehk08\evm$\EVM REPORTS 5.7.2010\Staging\TEARDOWN_COM.rpt, ReportSDKException caught: javax/imageio/metadata/IIOMetadata.getAsTree(Ljava/lang/String;)Lorg/w3c/dom/Node;
com.crystaldecisions.sdk.occa.report.lib.ReportSDKException: javax/imageio/metadata/IIOMetadata.getAsTree(Ljava/lang/String;)Lorg/w3c/dom/Node;
at com.crystaldecisions.sdk.occa.report.application.PrintOutputController.if(SourceFile:237) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.sdk.occa.report.application.PrintOutputController.export(SourceFile:147) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.sdk.occa.report.application.PrintOutputController.export(SourceFile:128) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.sdk.occa.report.application.PrintOutputController.export(SourceFile:111) [CrystalReportsRuntime.jar:12.2.207.916]
at com.utc.pw.evm2.generatereports.crystalreports.GenerateCrystalReport.generateReport(GenerateCrystalReport.java:152) [classes/:na]
at com.utc.pw.evm2.generatereports.ReportThread.run(ReportThread.java:144) [classes/:na]
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:678) [na:1.5.0]
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:703) [na:1.5.0]
at java.lang.Thread.run(Thread.java:811) [na:1.5.0]
Caused by: java.lang.VerifyError: javax/imageio/metadata/IIOMetadata.getAsTree(Ljava/lang/String;)Lorg/w3c/dom/Node;
at com.crystaldecisions.reports.common.image.ImageUtils.a(SourceFile:901) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.reports.common.image.ImageUtils.if(SourceFile:873) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.reports.common.JavaImage.do(SourceFile:183) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.reports.common.CrystalImage.createImage(SourceFile:50) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.reports.formatter.formatter.objectformatter.FormattedBlobFieldObject.if(SourceFile:103) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.reports.formatter.formatter.objectformatter.FormattedBlobFieldObject.<init>(SourceFile:57) [CrystalReportsRuntime.jar:12.2.207.916]
[CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.reports.formatter.formatter.paginator.PageFormatter.formatPage(SourceFile:236) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.reports.formatter.export2.a.a(SourceFile:96) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.reports.formatter.export2.a.a(SourceFile:247) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.reports.formatter.export2.ExportSupervisorEx.if(SourceFile:642) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.reports.formatter.export2.ExportSupervisorEx.a(SourceFile:586) [CrystalReportsRuntime.jar:12.2.207.916]
at com.businessobjects.reports.sdk.requesthandler.ReportViewingRequestHandler.a(SourceFile:636) [CrystalReportsRuntime.jar:12.2.207.916]
at com.businessobjects.reports.sdk.requesthandler.ReportViewingRequestHandler.int(SourceFile:672) [CrystalReportsRuntime.jar:12.2.207.916]
at com.businessobjects.reports.sdk.JRCCommunicationAdapter.do(SourceFile:1944) [CrystalReportsRuntime.jar:12.2.207.916]
at com.businessobjects.reports.sdk.JRCCommunicationAdapter.if(SourceFile:661) [CrystalReportsRuntime.jar:12.2.207.916]
at com.businessobjects.reports.sdk.JRCCommunicationAdapter.a(SourceFile:167) [CrystalReportsRuntime.jar:12.2.207.916]
at com.businessobjects.reports.sdk.JRCCommunicationAdapter$2.a(SourceFile:529) [CrystalReportsRuntime.jar:12.2.207.916]
at com.businessobjects.reports.sdk.JRCCommunicationAdapter$2.call(SourceFile:527) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.reports.common.ThreadGuard.syncExecute(SourceFile:102) [CrystalReportsRuntime.jar:12.2.207.916]
at com.businessobjects.reports.sdk.JRCCommunicationAdapter.for(SourceFile:525) [CrystalReportsRuntime.jar:12.2.207.916]
at com.businessobjects.reports.sdk.JRCCommunicationAdapter.int(SourceFile:424) [CrystalReportsRuntime.jar:12.2.207.916]
at com.businessobjects.reports.sdk.JRCCommunicationAdapter.request(SourceFile:352) [CrystalReportsRuntime.jar:12.2.207.916]
at com.businessobjects.sdk.erom.jrc.a.a(SourceFile:54) [CrystalReportsRuntime.jar:12.2.207.916]
at com.businessobjects.sdk.erom.jrc.a.execute(SourceFile:67) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.proxy.remoteagent.RemoteAgent$a.execute(SourceFile:716) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.proxy.remoteagent.CommunicationChannel.a(SourceFile:125) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.proxy.remoteagent.RemoteAgent.a(SourceFile:537) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.sdk.occa.report.application.ds.a(SourceFile:186) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.sdk.occa.report.application.ReportSource.a(SourceFile:1558) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.sdk.occa.report.application.ReportSource.a(SourceFile:337) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.sdk.occa.report.application.PrintOutputController.if(SourceFile:223) [CrystalReportsRuntime.jar:12.2.207.916]
... 8 common frames omitted
2010-07-20 15:57:11,147 ERROR [pool-14-thread-1] c.u.p.e.g.ReportThread [ReportThread.java : 233] Attempt to generate report TEARDOWN using
pusehk08\evm$\EVM REPORTS 5.7.2010\Staging\TEARDOWN_COM.rpt for E733570-01 failed: Generate Report: Template =
pusehk08\evm$\EVM REPORTS 5.7.2010\Staging\TEARDOWN_COM.rpt, ReportSDKException caught: javax/imageio/metadata/IIOMetadata.getAsTree(Ljava/lang/String;)Lorg/w3c/dom/Node;, REPORTSDKEXCEPTION
2010-07-20 15:57:11,147 ERROR [pool-14-thread-1] c.u.p.e.g.ReportThread [ReportThread.java : 238] Exception was caught trying to build report:
com.crystaldecisions.sdk.occa.report.lib.ReportSDKException: javax/imageio/metadata/IIOMetadata.getAsTree(Ljava/lang/String;)Lorg/w3c/dom/Node;
Edited by: Liro9999 on Jul 21, 2010 1:55 PM

Thank you for your reply.
The answer to your question concerning if Websphere is a clean install is no. The client has other applications running on that server. We do not have access to that server other than the log files and I requested information as to what other applications are on the server.
We did try adding a known working version of the IIOMetadata class in the ear file and deploying it in the hopes that class will be loaded before using any other version. Unfortunately, we receive the posted errors. Which may mean that a different version of the class has already been loaded in memory and that is the one being accessed. A request would have to be made to the client for a shutdown and restart of Websphere in determining if that may be the case. Since there are other applications running, coordination and communication to the other application owner will need to be done first.
Any additional ideas will be appreciated.
Thank you.
Tony.

Strange behaviour of Crystal report with BEx Query

Hiii. All
I have created a crystal report on top of BW-BEx query. My query contains a structure other than Keyfig.
Thats why I am using BW-MDX query option to build my Report.
i Have created a cross tab in my report taking the structure as Column and some key figures in Summarised fields.
till here it works fine. but whenever I am dragging some fields say "Project Defination or Location" to report header section, which are also coming frm BEx query. then my cross tab is not showing all colomn of the structure(Precisely it removing one column of the structure).
Can anyone pls tell me why is it happening. and how to proceed to solve this.
Waiting for your reply..
Thanks
Anish

Hi,
Thanks for your reply.
Yes it returning data . Structure contains total 13 columns .
So It is suppose to return all 13 of them. and it is doing so till i don't drag-drop the field. once i do this its behaving strangely and returning me only 12 columns.
CR 2008 Version : 12.3.0.601
BO Version : BO XI 3.1
Regards,
Anish

Crystal Report with "Sub-groups"

I'm trying to do a crystal report in .Net 2008 in the following format:
Name____Col1_____Col2____Col3____Time
______________________________Dias_Horas_Minutos
SUBAREA_a
X____test____AAAA____AAAA1____1____2____3
Y____test____BBBB_____BBBB1____3____2____1
_____________________Subtotal____4____4____4
SUBAREA_b
X____test____AAAA____AAAA1____1____2____3
Y____test____BBBB____BBBB1____3____2____1
_____________________Subtotal____4____4____4
SUBAREA_c
X____test____AAAA____AAAA1____1____2____3
Y____test____BBBB____BBBB1_____3____2____1
_____________________Subtotal____4____4____4
_____________________TOTAL____12____12____12
Is there a way to do this, maybe using a subreport?
Thanks in advance
Edited by: lukinpt on Aug 6, 2009 4:29 PM

Looks like you will have to use subreport(s).
This:
Name____Col1_____Col2____Col3____Time
______________________________Dias_Horas_Minutos
could be in the main report. Now, depending on the data, the rest would be in a subreport, grouped on SUBAREA, Alternatively, you would need to create a subreport for SUBAREA_a, SUBAREA_b and SUBAREA_c.
For more detailed discussion, please post your query to the Report Design forum:
SAP Crystal Reports
Ludek

Running Crystal report( with subreport) from VB6 using CRAXDRT.Report

The application (vb5 with CRAXDRT.Report version 11.5) works for more than 50 different reports.
This special report has a subreport with 5 Link elements.
Report works fine with Crystal XI. But when gets fired from vb6 application, after 2 or 3 times
(sometimes at the first time), application crashes with following error message pops up:
vb6.exe-Application Error.
Instruction at 0x0000000 referenced memory could not be "read"
The link elements of subreports are:
(MSP for Main report's stored proc, SSP for Subreport's stored proc)
MSP . @Prior -> SSP.@Prior
MSP . @managerID -> SSP.@managerID
MSP . @showall -> SSP.@showall
MSP . officeid-> SSP.@officeid
MSP . manager -> SSP.manager (items with @ sign are Parameters)
If I delete the last link element this error never happens !
Any clue ?

For starters, get the latest Service Pack for CR XI r2 from here:
https://smpdl.sap-ag.de/~sapidp/012002523100013876392008E/crxir2win_sp5.exe
Make sure you also have the latest SP for VB 6.
Ludek

Crystal Reports and BW Query- Translation

Hello,
I'm trying to use Crystal reports with BW Query in the Hebrew Language.
When i open the Crystal Reports and connect to SAP I'm putting the Hebrew language key in the logon screen. When the crystal report starts i can see the reports info objects but without the Hebrew description. I can see that in the formula fields the Language key is selected but shouldnt i get the info objects description as well?
Thanks,
David

Hi David,
when I create a new report (using the SAP toolbar) I always get the descriptions for the info objects on the field explorer according to the language I set when I logon on into the SAP system my query resides in. I tried with both english and german language and it works fine. I assume you have installed the hebrew language pack for CR and that the hebrew descriptions are maintained in your SAP system. I also assume that you are talking about creating a report here and not opening an existing one though. In this case the language at creation time defines which descriptions are displayed.
If the above assumptions are valid, then you may face a hebrew language specific problem here. Opening a support case would probably make sense.
Regards,
Stratos

Request with sub-query

I've a report with sub-query. I ran it separately to test it and it was fine. When I ran the whole report, I always get error with it.
Could someome put some light on it?
Thanks,
Ted

Hi,
What is the error you are getting
Regards
MuRam

Issues in running crystal reports 2013 with SOQL as a datasource

Hi Experts,
We have some crystal reports created in CR 2008 with command as a data source and all the commands are written in SOQL pulling data from SFDC, now when I open and run those reports in crystal report designer 2013 it is giving below errors:
Failed to retrieve data from the database.
Details: 42S22:[Simba][SQLEngine] (31400) Qualified column could not be bound: c.Investor__r.Relationship_Formula__c. [Database Vendor Code: 31400 ]
Failed to retrieve data from the database.
Details: 42S22:[Simba][SQLEngine] (31400) Qualified column could not be bound: k.Account_Relationship__r.PE_Priority__c. [Database Vendor Code: 31400 ]
We are running crystal reports in both the version with system admin user who has access to all the objects in SFDC. It works well for CR 2008 but not for CR 2013, means relationship is not an issue.
We have done some analysis and found that if the field in query contains two periods (.) it is not recognising that field, if we remove that field from query, CR 2013 takes that as a valid statement.
Any help or suggestions on this issue would be a great help.
Regards,
Apoorv

Hi Apporv
Please check your database documentation for error 31400.
- Ludek
Senior Support Engineer AGS Product Support, Global Support Center Canada
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Crystal Reports with VS2005 - Load Report failed Error....

Post Author: rajeshvijayan
CA Forum: Older Products
Hi,
I am running Crystal Reports viewer on IIS6.0 and windows server 2003, which was installed using the redistributable package that comes along with Visual Studio 2005. We open these reports through a web based application 1 which is run on a different application pool on IIS. We have about 3 to 4 other web applications runing on the same IIS. All the other Web applications are working fine.
This web application 1 has 2 parts - one is the normal data display quiries from the back end SQL server 2005 and the other is the Crystal Reports which also quires data from SQL Server 2005. At times i find that these reports all of them throw an error - Load Report Failed. At the same time the Part 1 of this application does work fine in showing the data that is queried from the database. Moreover at this stage, I dont find any errors in the Event viewer. If i restart this application pool alone, the reports starts working fine again.
I had gone through a few of the news groups and have made all the necessary permission related changes like the TEMP Folder, ASP.NET temporary folder, the folder in which the crystal reports is placed etc but still the same error throws up after some point in time. Wanted to know if there is any special configuration required on the Application pool when it comes to Crystal Reports. We have bout 10 to 15 users using this application for testing and it only throws this error at times and not always.
Looking forward to any kind of solution from your side.
Regards
Rajesh

Post Author: mikeeby
CA Forum: Deployment
Yes I too have been fighting this problem. I was using a XML Data file and schema file for my u201Cdatabase templateu201D in the report. I would then run my query using the .NET SQLClient then fill the report with my dataset table using the SetDataSource method from the ReportDocument object.
I tried both embedded and runtime loaded reports all worked fine on my development machine but would NOT work on my production server. I use all the server installs, played with user rights, registering DLLu2019s still nothing. I went as far as creating a winform app to fix the problem. I then had exactly the same problem, I was catching the error and it originated from the viewer control in both winform and webforms.
What finally worked for me was to attach to the database using OLE DB instead of XML/schema (xml/xsd) datasource then pasting my SQL Query into the database connection command this gave me the fields to build the report. I actually used the u201CSet Database Locationu201D Dialog in Crystal Reports so I didnu2019t have to redesign my report. This dialog works very weird but I managed to figure it out. I then used an embedded report and all seem to be well. I think there is a problem with the Crystal Reports .NET Server Install and Merge Modules used with .NET with XML files, but I cannot be sure, all I know is this worked for me.
I am concerned that if my database server is moved or renamed my report might break because the server connection is embedded in the report, but for right now it is working. I thought that was the reason for using the xsd file was to eliminate the dependence on a server connection in the report.
Good luck and I hope this helps you fix your problem too. If it does please let me know I have see so many reports of people asking questions about this problem and it seems like most are left hanging.
Mike

Unable to run Crystal Report due to error code called "database code:102

I have created a View on the SQL server and Now I am trying to run crystal report using that view. However, I get Database Vendor Code error message 102. Need your help, How can I ran a report using SQL veiws in Crystal?
thanks!
Mansoor

Hi,
The report is getting an error code 102 from the database driver.Try with searching the RDBMs type for error code 102, to narrow down the issue.
If data from database is failed to retrieve then,there are several causes of this error like disconnected tables, tables that are not connected properly.
Run your query in SQLcon32 and check that getting accurate output or not.
Regards,
Shweta

Getting Error while integrating Crystal reports with Java

Hi All,
I am getting below error while integrating crystal report with java
[java] os.arch = x86
[java] java.lang.NoSuchMethodError: com.crystaldecisions.Utilities.d.<init>
(Ljava/awt/Image;I)V
[java] at com.crystaldecisions.Utilities.af.try(Unknown Source)
[java] at com.crystaldecisions.Utilities.af.a(Unknown Source)
[java] at com.crystaldecisions.Utilities.af.<init>(Unknown Source)
[java] at com.businessobjects.crystalreports.viewer.applet.g.a(Unknown
Source)
[java] at com.crystaldecisions.ReportViewer.ReportViewer.start(Unknown
Source)
[java] at ReportViewerFrame.<init>(ReportViewerFrame.java:51)
[java] at JRCViewReport.launchApplication(JRCViewReport.java:29)
[java] at JRCViewReport$1.run(JRCViewReport.java:50)
[java] at java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:
178)
[java] at java.awt.EventQueue.dispatchEvent(EventQueue.java:443)
[java] at java.awt.EventDispatchThread.pumpOneEventForHierarchy(EventDi
spatchThread.java:190)
[java] at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDisp
atchThread.java:144)
[java] at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.j
ava:138)
[java] at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.j
ava:130)
[java] at java.awt.EventDispatchThread.run(EventDispatchThread.java:98)
Any help can be appreciated
Kalyan

Hi All,
For got to mention i am using crystal reports XI release 2 with JDK1.4.
Kalyan

Does BOXI support crystal reports with parameter references in formulas?

I am designing a report in Crystal Reports XI Developer that contains parameters, which are passed to a stored procedure and are also used within formulas ( in Crystal Syntax ie. {?FORMAT_ID} ) in the report itself.
I can run the report successfully in CRXI Developer. The formulas use the correct values from the parameters entered during execution and everything looks good.
I then deploy the report to Business Objects Enterprise XI. I do all of the things necessary to manage the report including setting up the proper database connection information and default parameter values.
When I run the report using the Crystal Report Viewer, I get the following error message:
Error in File Forecasting.rpt:
Error in formula <Report Format>.
'if (not isNull({?FORMAT_ID} ) ) then
This field name is not known.
Details: errorKind
This happens when I press the "Preview" button in the Manage Object dialog from Crystal or when I run the report using InfoView.
I have changed the formulas and it doesn't seem to matter what the specific content of the formula is; other than the existence of a parameter reference in the formula. If I comment out the parameter and replace it with a hard-coded value, it gets through the formula fine.
Does Business Objects Enterprise XI support crystal reports with parameter references in the formulas?
Thanks,
Tim H.

Hi,
In Crystal Reports under File -> Report Options >check convert Null Values to default > Verify on first refresh > Verify stored procedures on first refresh.
This corrected the issue by allowing the query engine time to locate those columns and map them to the query being sent by the report.
The convert null values was added because those field were being used in the record selection and grouping.
Regards,
Vinay

Login error with report viewer when opening Crystal report with subreport

Hi
I have a problem with a login error (database vendor code 18456) when I try to open a crystal report to view it.
The report uses data from an external payroll database but I'm running it via our Accounts system (it's a convenient front end for users to run the report from). This works fine for another report that doesn't have any subreports. However when I run the Crystal report that has subreports, the report generation process works but when the crystal reports viewer tries to open the report I get the login error. It doesn't seem to be passing the login details for the payroll database down to the subreport.
I'm using Crystal Reports version 11.0.0.1282. The Accounts system is Technology One. Tech One have provided a report template that has several formulas designed to allow Tech One to play nicely with Crystal. One of these formulas allows me to enter the nickname of the external database that the report needs to use. The external database's connection details are fully specified in the Tech One configuration section (server console). So in this case the report says use database U1 & the server console identifies U1 as being the payroll database, specifies the connection path & has the username & password required to logon to the payroll database/server.
The report is running ok & retrieving data, but for some reason the viewer is erroring. If anyone has any ideas for how I can get the login details used to run the main report to flow through to the subreport it would be much appreciated.
Thanks
Sue

I understand your frustration. We can do a few things. But really, it should be Technology One contacting us. To use an analogy (which you are free to share with Technology One). They built a car and sealed the hood. You bought the car, but he engine does not quite run as it should. You bring the car to the mechanic and all he can do is look at the car as he can not even open the hood.
In any case, here is what I would do if I could open the hood (e.g.; if I was dealing with Technology One):
1) Look up database vendor code 18456. This is simply the error our print engine is receiving from the database client and it simply passes it through relatively unhandled. This you should be able to do your self or ask Technology One to tell you what that means.
2) Break out the subreport and see if it runs on it's own in the application (if this is a permissions issue - which I doubt - it should come up here too). Unfortunately, this is for Technology One to do...
3) Run the report (with the subreport) in the CR designer. Does it work there? If this is a win app and it works, we again eliminated permission issues. And we also confirmed that the report is good. Again, Technology One should do this for you.
BTW.; CR 11.0 is out of support - not sure if you or Technology One are aware of this...
4) Can the developer duplicate the issue on his development computer?
Now, there are couple of instances where you say something like; "the report works and gets data, but the viewer errors out":
+The report is running ok & retrieving data, but for some reason the viewer is erroring.
However when I run the Crystal report that has subreports, the report generation process works but when the crystal reports viewer tries to open the report I get the login error. +
How do you know the report is retrieving data? From the error I would say the report never connects, thus the error / request for a logon...
So, the short of all of this is; get Technology One to contact us. They can do it over the forums or obtain a phone case here;
http://store.businessobjects.com/store/bobjamer/en_US/pd/productID.98078100
Now, here is a warning. As CR 11.0 is out of support Technology One will have to upgrade to CR 11.5, before that can create a phone case, which for them and you brings up another bunch of issues...
If you do not get any joy from the support person at you are talking to at Technology One, get him to escalate the issue. They are the ones that should be talking to us...
Ludek

BO Edge 3.1 run Crystal Report with sub query or Union

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