BO XI 3.1 Installation in Win 2008 R2. CMC & Infoview not opening

Question

I did a BO XI 3.1 SP3 Installation on Win 2008 R2 machine. The Installation was successful. I could connect to the CMS from Client Components (Rich Client, UD, etc.,).
But CMC & Infoview are not opening... I mean the page shows blank without promoting for BO Login Credentials. I'm thinking the problem could be around Tomcat Configuration / something...  The system doesnot have IIS. Tomcat version is 5.5.
Any help would be appreciated.
Thanks & Regards,
Madhu

Answer 1

hi there....
i am installing bo edge with data integrater xi3.1 sp3 on my windows server 2008 standard 32 bit edition. after installing, the application like infoview, designer all can work but my data services cannot work. Why is this happening? I already also disable the UAC control setting for the windows server 2008. The error says that "businessObject Data Services service manager has stop working." Log Name:      Application
Source:        Application Error
Date:          20/12/2010 1:48:11 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      WIN-DC9EBRXZAMW
Description:
Faulting application al_jobservice.exe, version 0.0.0.0, time stamp 0x4924d7fe, faulting module al_jobservice.exe, version 0.0.0.0, time stamp 0x4924d7fe, exception code 0xc0000005, fault offset 0x00017fde, process id 0xe14, application start time 0x01cba0097ca93ac6.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2010-12-20T05:48:11.000Z" />
    <EventRecordID>3572</EventRecordID>
    <Channel>Application</Channel>
    <Computer>WIN-DC9EBRXZAMW</Computer>
    <Security />
  </System>
  <EventData>
    <Data>al_jobservice.exe</Data>
    <Data>0.0.0.0</Data>
    <Data>4924d7fe</Data>
    <Data>al_jobservice.exe</Data>
    <Data>0.0.0.0</Data>
    <Data>4924d7fe</Data>
    <Data>c0000005</Data>
    <Data>00017fde</Data>
    <Data>e14</Data>
    <Data>01cba0097ca93ac6</Data>
  </EventData>
</Event>
>anyone face this error before and how to solve this issue? Need help ASAP because need to configure it to customer.
Regards,
Teerin