BOE- CMC Link 404 Error

Post Author: vdinenna
CA Forum: Administration
Hi,
I'm not sure where to post this question. I am not a Crystal Reports admin. Moderator, please move this question as you see fit.
We are running BOE XI. The CMC page has become unavailable after installing PHP 5.2.5 on a different website running on the same web server as BOE.
However, the InfoView link works and reports pages also work.
I've checked all the site settings on the IIS 6.0 server and they seem to match the working applications.
I removed PHP and the problem remains.
Any help in this area would be greatly appreciated!
Thanks,
Vince

It sounds like files are missing from your deployment. Do you have another IIS deployment somewhere to test. You can set the system to the broken one and login, if it works then you will most likely have to remove and readd your .net deployment.
You may also elect to open a message with support to have an engineer check out your settings, it's possible it's something less intrusive. 404 simply means the resource not found. I don't know any reasons why just the authentication is missing.
Just a little more info, authentication does not have it's own virtual directory as far as I know, there is no CMC permission to prevent administrators into it. If you are an administrator and you see the authentication link you should have full access.
Regards,
Tim
Edited by: Tim Ziemba on Aug 21, 2008 7:40 PM

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