BOE Java Infoview error

Question

Hi,
After installing BOE on Linux server from 10.0.1 media with "novell-zenworks-configure -c InstallBOE" we get the following error in ZCC:
An error occurred while trying to launch the Business Objects Java Infoview"
In zcc.log we get:
Exception Info:
07 Feb 2008 12:52:04 Class....... com.novell.zenworks.reports.exception.ReportExcept ion
07 Feb 2008 12:52:04 Message..... com.crystaldecisions.sdk.exception.SDKException$OC AFramework: Server prbbrl1.domain.si not found or server may be down
cause:com.crystaldecisions.enterprise.ocaframework .OCAFrameworkException$NotFoundInDirectory: Server prbbrl1.domain.si not found or server may be down
cause:java.net.ConnectException: Connection refused
detail:Server prbbrl1.domain.si not found or server may be down
The exception originally thrown was java.net.ConnectException: Connection refused
detail:Server prbbrl1.domain.si not found or server may be down
The exception originally thrown was com.crystaldecisions.enterprise.ocaframework.OCAFr ameworkException$NotFoundInDirectory: Server prbbrl1.domain.si not found or server may be down
cause:java.net.ConnectException: Connection refused
detail:Server prbbrl1.domain.si not found or server may be down
The exception originally thrown was java.net.ConnectException: Connection refused and had the following message: Server prbbrl1.domain.si not found or server may be down
The exception originally thrown was java.net.ConnectException: Connection refused
07 Feb 2008 12:52:04 Logged at... ReportRedirection...273
07 Feb 2008 12:52:04 ============== Exception (end) =============================
07 Feb 2008 12:52:04 MessageUtil..........78 :Error: An error occurred while trying to launch the Business Objects Java Infoview. For more details, see the ZCC log.
What could be the problem?
Thanks
Mare

Answer 1

Originally Posted by brestt
Try deleting your "Super Administrator equivalent user" and recreate it.
I'm using a "User Source" user and deleted it from the Administrators list, recreated it with Super Administrator equivalence. Also saw that there are some rights for Inventory Reporting and Asset Management Report Rights, so I granted Full Rights to all of those. Logged out/in but no reports. I get the following URL in the browser window before it auto-closes
https://zs-erl-02.xxx.xx/businessobj...SessionEnd.jsp
The zcc.log was the most recently changed log but only showed "ReportReidrect......88 :Forming the URL....."
Kirk