BOE-XI 3.1 Client Tools (SP4) Error

BOE-XI 3.1 Client Tools (SP3) are installed OK on a Workstation...
Business View Manager = 12.3.0.601
Designer = 12.3.0.601
WebIntelligence Rich Client = 12.3.0.601
I have downloaded the "SBOP Enterprise Client Tools XI 3.1 ServicePack 4" files from the SAP Support site (ENTERPRISECLNT04_0-10007619.exe).
When I run the EXE - it unzips the files for about 10 minutes and then starts the install - but quickly throws the error below...
"The update installation cannot proceed because either the target product is missing or is not the correct version for this update. Verify that the product to be updated exists on your system and you have the correct patch."
Anyone seen this error before - and know the fix...?
Thanks in advance for any advice / suggestions.

Hi Mark,
This error may show up if have installed the client originally from the Server build, or the other way around.  You may check the registry, if it has key codes for the enterprise it means the client was installed by the server build.
I have installed BOXI 3.1 sp4 clients on several machines no issue.
Hope this helps.
Thanks,
Muhammad

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