BOE XI 3.1 on HP-UX Itanium

Hi,
Has anyone successfully deployed XI 3.1 on HP-UX Itanium?
Any issues or experiences you can share would be wonderful.
Thanks,
Steve

Hi,
Yes, I'm currrently working on an issue.
Deployement scenario: BO Enterprise 3.1 on HP-UX (IA-64)
When I go in InfoView >> Dashboard and Analytics setup, I get an error message: "There is no AA Analytics Server available. Contact your BusinessObjects administrator to verify server status. AA2213"
Inside CMC:
Comparison among installation BOXI3.1 on Windows platform and HP-UX (IA-64) platform,on Windows platform everything work fine,and there are 9 servers(under PM category)available, but there are only 3 servers on HP-UX (IA-64)
Any suggestion is appreciated.
Thanks in advance.
Cheers,
Subhodeep

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    Hi,
    Yes, I'm currrently working on an issue.
    Deployement scenario: BO Enterprise 3.1 on HP-UX (IA-64)
    When I go in InfoView >> Dashboard and Analytics setup, I get an error message: "There is no AA Analytics Server available. Contact your BusinessObjects administrator to verify server status. AA2213"
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    10
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         Modify the rights users have to objects
         View objects
         View objects that the user owns
    - you then need to assign a principal to the user group in BOE (CMC > Users and Groups > select the group > add principal) and assign the same rights
    - then go to the Access Levels and use the Manage > user security option and give the role the following rights :
         View objects
         View objects that the user owns
         Edit Objects
         Edit objects that the user owns
         Use Access level for security assignment
    Ingo

  • Failed root.sh on 1st Node of 11.2.0.2.0 RAC on HP-UX 11.31 Itanium 64

    Started with 11.2.0.2.0 Grid Installation for 2 Node RAC on HP-UX 11.31 Itanium 64.
    Copying Software to remote node & linking libraries were successfully without any issue (upto 76%). But got issue while executing root.sh on Node1
    sph1erp:/oracle/11.2.0/grid #sh root.sh
    Running Oracle 11g root script...
    The following environment variables are set as:
    ORACLE_OWNER= oracle
    ORACLE_HOME= /oracle/11.2.0/grid
    Enter the full pathname of the local bin directory: [usr/local/bin]:
    Copying dbhome to /usr/local/bin ...
    Copying oraenv to /usr/local/bin ...
    Copying coraenv to /usr/local/bin ...
    Creating /etc/oratab file...
    Entries will be added to the /etc/oratab file as needed by
    Database Configuration Assistant when a database is created
    Finished running generic part of root script.
    Now product-specific root actions will be performed.
    Using configuration parameter file: /oracle/11.2.0/grid/crs/install/crsconfig_params
    Creating trace directory
    LOCAL ADD MODE
    Creating OCR keys for user 'root', privgrp 'sys'..
    Operation successful.
    OLR initialization - successful
    root wallet
    root wallet cert
    root cert export
    peer wallet
    profile reader wallet
    pa wallet
    peer wallet keys
    pa wallet keys
    peer cert request
    pa cert request
    peer cert
    pa cert
    peer root cert TP
    profile reader root cert TP
    pa root cert TP
    peer pa cert TP
    pa peer cert TP
    profile reader pa cert TP
    profile reader peer cert TP
    peer user cert
    pa user cert
    Adding daemon to inittab
    CRS-2672: Attempting to start 'ora.mdnsd' on 'sph1erp'
    CRS-2676: Start of 'ora.mdnsd' on 'sph1erp' succeeded
    CRS-2672: Attempting to start 'ora.gpnpd' on 'sph1erp'
    CRS-2676: Start of 'ora.gpnpd' on 'sph1erp' succeeded
    CRS-2672: Attempting to start 'ora.cssdmonitor' on 'sph1erp'
    CRS-2672: Attempting to start 'ora.gipcd' on 'sph1erp'
    CRS-2676: Start of 'ora.gipcd' on 'sph1erp' succeeded
    CRS-2676: Start of 'ora.cssdmonitor' on 'sph1erp' succeeded
    CRS-2672: Attempting to start 'ora.cssd' on 'sph1erp'
    CRS-2672: Attempting to start 'ora.diskmon' on 'sph1erp'
    CRS-2676: Start of 'ora.diskmon' on 'sph1erp' succeeded
    CRS-2676: Start of 'ora.cssd' on 'sph1erp' succeeded
    ASM created and started successfully.
    Disk Group OCRVOTE created successfully.
    clscfg: -install mode specified
    Successfully accumulated necessary OCR keys.
    Creating OCR keys for user 'root', privgrp 'sys'..
    Operation successful.
    CRS-4256: Updating the profile
    Successful addition of voting disk ab847ed2b4f04f2dbfb875226d2bb194.
    Successful addition of voting disk 85c05a5b30384f8dbff48cc069de7a7c.
    Successful addition of voting disk 649196fbdd614f9cbf26a9a0e6670a6e.
    Successful addition of voting disk 8815dfcee2e64f64bf00b9c76626ab41.
    Successful addition of voting disk 8ce55fe5534f4f77bfa9f54187592707.
    Successfully replaced voting disk group with +OCRVOTE.
    CRS-4256: Updating the profile
    CRS-4266: Voting file(s) successfully replaced
    ## STATE File Universal Id File Name Disk group
    1. ONLINE ab847ed2b4f04f2dbfb875226d2bb194 (/dev/oracle/ocrvote1) [OCRVOTE]
    2. ONLINE 85c05a5b30384f8dbff48cc069de7a7c (/dev/oracle/ocrvote2) [OCRVOTE]
    3. ONLINE 649196fbdd614f9cbf26a9a0e6670a6e (/dev/oracle/ocrvote3) [OCRVOTE]
    4. ONLINE 8815dfcee2e64f64bf00b9c76626ab41 (/dev/oracle/ocrvote4) [OCRVOTE]
    5. ONLINE 8ce55fe5534f4f77bfa9f54187592707 (/dev/oracle/ocrvote5) [OCRVOTE]
    Located 5 voting disk(s).
    Start of resource "ora.cluster_interconnect.haip" failed
    CRS-2672: Attempting to start 'ora.cluster_interconnect.haip' on 'sph1erp'
    CRS-5017: The resource action "ora.cluster_interconnect.haip start" encountered the following error:
    Start action for HAIP aborted
    CRS-2674: Start of 'ora.cluster_interconnect.haip' on 'sph1erp' failed
    CRS-2679: Attempting to clean 'ora.cluster_interconnect.haip' on 'sph1erp'
    CRS-2681: Clean of 'ora.cluster_interconnect.haip' on 'sph1erp' succeeded
    CRS-4000: Command Start failed, or completed with errors.
    Failed to start Oracle Clusterware stack
    Failed to start High Availability IP at /oracle/11.2.0/grid/crs/install/crsconfig_lib.pm line 1046.
    */oracle/11.2.0/grid/perl/bin/perl -I/oracle/11.2.0/grid/perl/lib -I/oracle/11.2.0/grid/crs/install /oracle/11.2.0/grid/crs/install/rootcrs.pl execution failed*
    sph1erp:/oracle/11.2.0/grid #
    Last few lines from CRS Log for node 1, where error came
    [ctssd(6467)]CRS-2401:The Cluster Time Synchronization Service started on host sph1erp.
    2011-02-25 23:04:16.491
    [oracle/11.2.0/grid/bin/orarootagent.bin(6423)]CRS-5818:Aborted command 'start for resource: ora.cluster_interconnect.haip 1 1' for resource 'ora.cluster_int
    erconnect.haip'. Details at (:CRSAGF00113:) {0:0:178} in */oracle/11.2.0/grid/log/sph1erp/agent/ohasd/orarootagent_root/orarootagent_root.log.*
    2011-02-25 23:04:20.521
    [ohasd(5513)]CRS-2757:Command 'Start' timed out waiting for response from the resource 'ora.cluster_interconnect.haip'. Details at (:CRSPE00111:) {0:0:178} in
    */oracle/11.2.0/grid/log/sph1erp/ohasd/ohasd.log.*
    Few lines from */oracle/11.2.0/grid/log/sph1erp/agent/ohasd/orarootagent_root/orarootagent_root.log.*
    =====================================================================================================
    2011-02-25 23:04:16.823: [ USRTHRD][16] {0:0:178} Starting Probe for ip 169.254.74.54
    2011-02-25 23:04:16.823: [ USRTHRD][16] {0:0:178} Transitioning to Probe State
    2011-02-25 23:04:17.177: [ USRTHRD][15] {0:0:178} [NetHAMain] thread stopping
    2011-02-25 23:04:17.177: [ USRTHRD][15] {0:0:178} Thread:[NetHAMain]isRunning is reset to false here
    2011-02-25 23:04:17.178: [ USRTHRD][12] {0:0:178} Thread:[NetHAMain]stop }
    2011-02-25 23:04:17.178: [ USRTHRD][12] {0:0:178} thread cleaning up
    2011-02-25 23:04:17.178: [ USRTHRD][12] {0:0:178} pausing thread
    2011-02-25 23:04:17.178: [ USRTHRD][12] {0:0:178} posting thread
    2011-02-25 23:04:17.178: [ USRTHRD][12] {0:0:178} Thread:[NetHAWork]stop {
    2011-02-25 23:04:17.645: [ USRTHRD][16] {0:0:178} [NetHAWork] thread stopping
    2011-02-25 23:04:17.645: [ USRTHRD][16] {0:0:178} Thread:[NetHAWork]isRunning is reset to false here
    2011-02-25 23:04:17.645: [ USRTHRD][12] {0:0:178} Thread:[NetHAWork]stop }
    2011-02-25 23:04:17.645: [ USRTHRD][12] {0:0:178} Thread:[NetHAWork]stop {
    2011-02-25 23:04:17.645: [ USRTHRD][12] {0:0:178} Thread:[NetHAWork]stop }
    2011-02-25 23:04:17.891: [ora.cluster_interconnect.haip][12] {0:0:178} [start] Start of HAIP aborted
    2011-02-25 23:04:17.892: [ AGENT][12] {0:0:178} UserErrorException: Locale is
    2011-02-25 23:04:17.893: [ora.cluster_interconnect.haip][12] {0:0:178} [start] clsnUtils::error Exception type=2 string=
    CRS-5017: The resource action "ora.cluster_interconnect.haip start" encountered the following error:
    Start action for HAIP aborted
    2011-02-25 23:04:17.893: [ AGFW][12] {0:0:178} sending status msg [CRS-5017: The resource action "ora.cluster_interconnect.haip start" encountered the foll
    owing error:
    Start action for HAIP aborted
    ] for start for resource: ora.cluster_interconnect.haip 1 1
    2011-02-25 23:04:17.893: [ora.cluster_interconnect.haip][12] {0:0:178} [start] clsn_agent::start }
    2011-02-25 23:04:17.894: [ AGFW][10] {0:0:178} Agent sending reply for: RESOURCE_START[ora.cluster_interconnect.haip 1 1] ID 4098:661
    2011-02-25 23:04:18.552: [ora.diskmon][12] {0:0:154} [check] DiskmonAgent::check {
    2011-02-25 23:04:18.552: [ora.diskmon][12] {0:0:154} [check] DiskmonAgent::check } - 0
    2011-02-25 23:04:19.573: [ AGFW][10] {0:0:154} Agent received the message: AGENT_HB[Engine] ID 12293:669
    2011-02-25 23:04:20.510: [ora.cluster_interconnect.haip][18] {0:0:178} [start] got lock
    2011-02-25 23:04:20.511: [ora.cluster_interconnect.haip][18] {0:0:178} [start] tryActionLock }
    2011-02-25 23:04:20.511: [ora.cluster_interconnect.haip][18] {0:0:178} [start] abort }
    2011-02-25 23:04:20.511: [ora.cluster_interconnect.haip][18] {0:0:178} [start] clsn_agent::abort }
    2011-02-25 23:04:20.511: [ AGFW][18] {0:0:178} Command: start for resource: ora.cluster_interconnect.haip 1 1 completed with status: TIMEDOUT
    2011-02-25 23:04:20.512: [ora.cluster_interconnect.haip][8] {0:0:178} [check] NetworkAgent::init enter {
    2011-02-25 23:04:20.513: [ora.cluster_interconnect.haip][8] {0:0:178} [check] NetworkAgent::init exit }
    2011-02-25 23:04:20.517: [ AGFW][10] {0:0:178} Agent sending reply for: RESOURCE_START[ora.cluster_interconnect.haip 1 1] ID 4098:661
    2011-02-25 23:04:20.519: [ USRTHRD][8] {0:0:178} Ocr Context init default level 23886304
    2011-02-25 23:04:20.519: [ default][8]clsvactversion:4: Retrieving Active Version from local storage.
    [ CLWAL][8]clsw_Initialize: OLR initlevel [70000]
    Few lines from */oracle/11.2.0/grid/log/sph1erp/ohasd/ohasd.log.*
    =====================================================================================================
    2011-02-25 23:04:21.627: [UiServer][30] {0:0:180} Done for ctx=6000000002604ce0
    2011-02-25 23:04:21.642: [UiServer][31] Closed: remote end failed/disc.
    2011-02-25 23:04:26.139: [ CLSINET][33]Returning NETDATA: 1 interfaces
    2011-02-25 23:04:26.139: [ CLSINET][33]# 0 Interface 'lan2',ip='10.10.16.50',mac='3c-4a-92-48-71-be',mask='255.255.255.240',net='10.10.16.48',use='cluster_int
    erconnect'
    2011-02-25 23:04:26.973: [UiServer][31] CS(60000000014b0790)set Properties ( root,60000000012e0260)
    2011-02-25 23:04:26.973: [UiServer][31] SS(6000000001372270)Accepted client connection: saddr =(ADDRESS=(PROTOCOL=ipc)(DEV=92)(KEY=OHASD_UI_SOCKET))daddr = (A
    DDRESS=(PROTOCOL=ipc)(KEY=OHASD_UI_SOCKET))
    2011-02-25 23:04:26.992: [UiServer][30] {0:0:181} processMessage called
    2011-02-25 23:04:26.993: [UiServer][30] {0:0:181} Sending message to PE. ctx= 6000000001b440f0
    2011-02-25 23:04:26.993: [UiServer][30] {0:0:181} Sending command to PE: 67
    2011-02-25 23:04:26.994: [ CRSPE][29] {0:0:181} Processing PE command id=173. Description: [Stat Resource : 600000000135f760]
    2011-02-25 23:04:26.997: [UiServer][30] {0:0:181} Done for ctx=6000000001b440f0
    2011-02-25 23:04:27.012: [UiServer][31] Closed: remote end failed/disc.
    2011-02-25 23:04:31.135: [ CLSINET][33]Returning NETDATA: 1 interfaces
    2011-02-25 23:04:31.135: [ CLSINET][33]# 0 Interface 'lan2',ip='10.10.16.50',mac='3c-4a-92-48-71-be',mask='255.255.255.240',net='10.10.16.48',use='cluster_int
    erconnect'
    2011-02-25 23:04:32.318: [UiServer][31] CS(60000000014b0790)set Properties ( root,60000000012e0260)
    2011-02-25 23:04:32.318: [UiServer][31] SS(6000000001372270)Accepted client connection: saddr =(ADDRESS=(PROTOCOL=ipc)(DEV=92)(KEY=OHASD_UI_SOCKET))daddr = (A
    DDRESS=(PROTOCOL=ipc)(KEY=OHASD_UI_SOCKET))
    2011-02-25 23:04:32.332: [UiServer][30] {0:0:182} processMessage called
    2011-02-25 23:04:32.333: [UiServer][30] {0:0:182} Sending message to PE. ctx= 6000000001b45ef0
    2011-02-25 23:04:32.333: [UiServer][30] {0:0:182} Sending command to PE: 68
    2011-02-25 23:04:32.334: [ CRSPE][29] {0:0:182} Processing PE command id=174. Description: [Stat Resource : 600000000135f760]
    2011-02-25 23:04:32.338: [UiServer][30] {0:0:182} Done for ctx=6000000001b45ef0
    2011-02-25 23:04:32.352: [UiServer][31] Closed: remote end failed/disc.
    2011-02-25 23:04:36.155: [ CLSINET][33]Returning NETDATA: 1 interfaces
    2011-02-25 23:04:36.155: [ CLSINET][33]# 0 Interface 'lan2',ip='10.10.16.50',mac='3c-4a-92-48-71-be',mask='255.255.255.240',net='10.10.16.48',use='cluster_int
    erconnect'
    2011-02-25 23:04:37.683: [UiServer][31] CS(60000000014b0790)set Properties ( root,60000000012e0260)
    2011-02-25 23:04:37.683: [UiServer][31] SS(6000000001372270)Accepted client connection: saddr =(ADDRESS=(PROTOCOL=ipc)(DEV=92)(KEY=OHASD_UI_SOCKET))daddr = (A
    DDRESS=(PROTOCOL=ipc)(KEY=OHASD_UI_SOCKET))
    2011-02-25 23:04:37.702: [UiServer][30] {0:0:183} processMessage called
    2011-02-25 23:04:37.703: [UiServer][30] {0:0:183} Sending message to PE. ctx= 6000000002604ce0
    2011-02-25 23:04:37.703: [UiServer][30] {0:0:183} Sending command to PE: 69
    2011-02-25 23:04:37.704: [ CRSPE][29] {0:0:183} Processing PE command id=175. Description: [Stat Resource : 600000000135f760]
    2011-02-25 23:04:37.708: [UiServer][30] {0:0:183} Done for ctx=6000000002604ce0
    2011-02-25 23:04:37.722: [UiServer][31] Closed: remote end failed/disc.
    2011-02-25 23:04:41.156: [ CLSINET][33]Returning NETDATA: 1 interfaces
    2011-02-25 23:04:41.156: [ CLSINET][33]# 0 Interface 'lan2',ip='10.10.16.50',mac='3c-4a-92-48-71-be',mask='255.255.255.240',net='10.10.16.48',use='cluster_int
    erconnect'
    What could be the issue ????
    Experts Please help me. Doing setup for the PRoduction Env...
    Do response ASAP...... Thanks
    Regards,
    Manish

    Thanks Sebastian for your input.
    yes. my lan2 is used for Cluster_interconnect which is having subnet 255.255.255.240.
    Below are IPs used for RAC
    Public
    Node1: 10.10.1.173/255.255.240.0
    Node2: 10.10.1.174/255.255.240.0
    Private
    Node1: 10.10.16.50/255.255.255.240
    Node2: 10.10.16.51/255.255.255.240
    Virtual
    Node1: 10.10.1.191/255.255.240.0
    Node2: 10.10.1.192/255.255.240.0
    SCAN (Defined in DNS)
    10.10.1.193/255.255.240.0
    10.10.1.194/255.255.240.0
    10.10.1.195/255.255.240.0
    As you said, I will scrap GI Software again & will try with 255.255.255.0.
    I Believe this Redundant Interconnect and ora.cluster_interconnect.haip present in 11.2.0.2.0 Version.
    Oracle says:
    Redundant Interconnect without any 3rd-party IP failover technology (bond, IPMP or similar) is supported natively by Grid Infrastructure starting from 11.2.0.2. Multiple private network adapters can be defined either during the installation phase or afterward using the oifcfg. Oracle Database, CSS, OCR, CRS, CTSS, and EVM components in 11.2.0.2 employ it automatically.
    Grid Infrastructure can activate a maximum of four private network adapters at a time even if more are defined. The ora.cluster_interconnect.haip resource will start one to four link local HAIP on private network adapters for interconnect communication for Oracle RAC, Oracle ASM, and Oracle ACFS etc.
    Grid automatically picks link local addresses from reserved 169.254.*.* subnet for HAIP, and it will not attempt to use any 169.254.*.* address if it's already in use for another purpose. With HAIP, by default, interconnect traffic will be load balanced across all active interconnect interfaces, and corresponding HAIP address will be failed over transparently to other adapters if one fails or becomes non-communicative. .
    The number of HAIP addresses is decided by how many private network adapters are active when Grid comes up on the first node in the cluster . If there's only one active private network, Grid will create one; if two, Grid will create two; and if more than two, Grid will create four HAIPs. The number of HAIPs won't change even if more private network adapters are activated later, a restart of clusterware on all nodes is required for new adapters to become effective.
    In my Setup, I am having Teaming for NIC's for Public & Private Interface. So I am thinking to break teaming of NICs because HAIP internally searching for next available NIC & not getting as all 4 are already in used with OS level NIC teaming.
    My only Concern is, as I am going to change subnet for the Private IPs, should I change Private IP address ????
    Thanks for the Support...
    Regards,
    Manish

  • BOE XI R2 - Configuring RAS with Service user, RAS Fails to start...

    Colleagues:
    Where would kbase article c2018785 be found?
    I am configuring my BOE XI R2 to use End-to-End SSO via IIS using this document from Business Objects:
    Link: [https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/403cdf46-c63e-2b10-2997-978cb8ba59f0]
    In this document, you create a service user under which certain applications run, including the Report Application Server.
    There is a specific note on page 6 in the doc which states:
    The RAS server may fail to start under this new service account. If you experience this issue, follow the steps outlined in the following kbase:
    Link: [http://support.businessobjects.com/library/kbase/articles/c2018785.asp]
    Unfortunately, the link is out of date, and I have not found the article using the existing search tools.
    I did use the -trace argument to the command line to start up the RAS service, and the output is follows:
    Timestamp     ProcessID     ThreadID     Message
    [Thu May 07 13:21:39 2009]     4448     4228     (.ashwin32service.cpp:165): trace message: RAS starting
    [Thu May 07 13:21:39 2009]     4448     4228     (.dtsdts.cpp:1794): trace message:
    TraceLog 2009  5  7  8:21:39.936 4448 4228 (.dtsdts.cpp:2039): CDTSApp::InitInstance(): In CDTSParameters::RUN
    [Thu May 07 13:21:39 2009]     4448     4228     (.dtsdts.cpp:1794): trace message:
    TraceLog 2009  5  7  8:21:39.936 4448 4228 (.dtsdts.cpp:2055): CDTSApp::InitInstance(): Starting server. Process Id=4448
    [Thu May 07 13:21:39 2009]     4448     4228     (.dtsdts.cpp:1794): trace message:
    TraceLog 2009  5  7  8:21:39.936 4448 4228 (.dtsdts.cpp:2062): CDTSApp::InitInstance(): setServerParameters() done
    [Thu May 07 13:21:39 2009]     4448     4228     (.dtsdts.cpp:1794): trace message:
    TraceLog 2009  5  7  8:21:39.936 4448 4228 (.dtsdts.cpp:2130): CDTSApp::InitInstance(): initLicenseLimit() returns 1
    [Thu May 07 13:21:39 2009]     4448     4228     (.dtsdts.cpp:1794): trace message:
    TraceLog 2009  5  7  8:21:39.936 4448 4228 (.dtsdts.cpp:3895): CDTSApp::loadServerOptions(): about to SaveToRegistryAsDefault
    [Thu May 07 13:21:39 2009]     4448     4228     (.dtsdts.cpp:1794): trace message:
    TraceLog 2009  5  7  8:21:39.936 4448 4228 (.dtsdts.cpp:3897): CDTSApp::loadServerOptions(): done SaveToRegistryAsDefault hr=-2147024891
    [Thu May 07 13:21:39 2009]     4448     4228     (.dtsdts.cpp:1794): trace message:
    TraceLog 2009  5  7  8:21:39.936 4448 4228 (.dtsdts.cpp:3916): CDTSApp::loadServerOptions(): error Access is denied.
    [Thu May 07 13:21:39 2009]     4448     4228     (.dtsdts.cpp:1794): trace message:
    TraceLog 2009  5  7  8:21:39.936 4448 4228 (.dtsdts.cpp:2134): CDTSApp::InitInstance(): loadServerOptions() returns 0
    [Thu May 07 13:21:39 2009]     4448     4228     (.dtsdts.cpp:1794): trace message:
    TraceLog 2009  5  7  8:21:39.936 4448 4228 (.dtsdts.cpp:2194): CDTSApp::InitInstance(): getDataEngineName() returns C:TrouxBusiness Objectscommon3.5 incrpe32.dll
    [Thu May 07 13:21:39 2009]     4448     4228     (.dtsdts.cpp:1794): trace message:
    TraceLog 2009  5  7  8:21:39.936 4448 4228 (.dtsdts.cpp:2197): CDTSApp::InitInstance(): openEngine() returns 0
    [Thu May 07 13:21:39 2009]     4448     4228     (.dtsdts.cpp:1794): trace message:
    TraceLog 2009  5  7  8:21:39.936 4448 4228 (.dtsdts.cpp:2292): CDTSApp::InitInstance(): preloadMSXML() done
    [Thu May 07 13:21:39 2009]     4448     4228     trace message: EnCOMSessionMgr::EnCOMSessionMgr begins...
    [Thu May 07 13:21:39 2009]     4448     4228     trace message: EnCOMSessionMgr::EnCOMSessionMgr trying to get Singleton SessionManager.
    [Thu May 07 13:21:39 2009]     4448     4228     trace message: CInfoSessionManager::Initialize start
    [Thu May 07 13:21:39 2009]     4448     4228     trace message: CInfoSessionManager::Initialize, start the cluster refresh thread
    [Thu May 07 13:21:40 2009]     4448     4228     (.dtsdts.cpp:1794): trace message:
    TraceLog 2009  5  7  8:21:40.217 4448 4228 (.dtsdts.cpp:2445): CDTSApp::InitInstance(): caught UNKNOWN EXCEPTION!!!
    [Thu May 07 13:21:40 2009]     4448     4228     (.dtsdts.cpp:1794): trace message:
    TraceLog 2009  5  7  8:21:40.217 4448 4228 (.dtsdts.cpp:2461): CDTSApp::InitInstance() returns 0
    [Thu May 07 13:21:40 2009]     4448     4228     (.dtsdts.cpp:1794): trace message:
    TraceLog 2009  5  7  8:21:40.217 4448 4228 (.dtsdts.cpp:1039): CAgentMapMT::ShutDown - outstanding agents:
    [Thu May 07 13:21:40 2009]     4448     4228     (.ashwin32service.cpp:329): trace message: RAS Exiting: return code = 0
    In the Windows event viewer, this error is echoed:
    Failed to load Report Application Server settings from the system registry.
    Detailed Message: Access is denied.
    It seems my service account needs a certain permission to be able to load and read the registry for this application, and I'm sure this permission is discussed in the missing kbase article. 
    Could you please let me know what permission is required for this user on the OS? This is Win2003 x64 SP2.
    Thanks, and have a good day

    Hi,
    if this a permissions problem then just start +regedit*, go to
    My Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Business Objects
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    {font:'Courier New'}{color:#4f81bd}$whoami{color}{font}
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    {color}{font}{font:'Courier New'}{color:#1f497d} {color}{font}
    {font:'Courier New'}{color:#1f497d} {color}{font}
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    {font:'Courier New'}{color:#4f81bd} Passed{color}{font}
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    {font:'Courier New'}{color:#4f81bd}FUNCTION NAME = (N/A){color}{font}
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    {font:'Courier New'}{color:#4f81bd}LIBRARY NAME = (N/A){color}{font}
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    Oracle Universal Installer Terminates with SIGSEGV 11* Segmentation Violation
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