Bold 9700 roaming and no wifi

Hello I have an unlocked Bold 9700 but haven't used it in 7 months. I decided it would be best to bring my old 9700 camping with me as I am worried about the safety of my z10. When I put my sim card in the 9700 it says that I'm roaming on Fido (I did this in my bedroom). Then I tried using the wifi to look up a solution and it refused to use my wifi connection (it kept asking me to use my data). Is my phone FUBAR or is it just being stubborn?

Hi and Welcome to the Community!
If the SIM you used was from your Z10, then you have an extra step necessary. BB10 devices and legacy devices work very differently, with legacy requiring a BIS plan from your carrier in order to function properly. BB10 devices don't use BIS. So, if you indeed used that same SIM, then the legacy device didn't receive what it required from your carrier because your carrier isn't delivering BIS to that account. You need to talk to your carrier to determine how to do what you are attempting to do...they may or may not be able to activate BIS on that SIM for a temporary period, and then equally challenging if they do to shut if off afterwards (on some carriers, if BIS is on the plan, then the BB10 device won't work).
Good luck!

Similar Messages

Bold 9700 cannot connect to Wifi

i'm using Blackberry Bold 9700. i bought this bb from Thailand and it's unlock phone. i was able to use wifi before when i were in Thailand. Later i came to US my bb unable to use wifi wherever in US. BTW i'm using T-mobile. the problem is, when i went to wifi option and scan for networks,i found the hotspot then i'd connected but it's still not working. the wifi symbol is shown up on my bb home screen but it's in gray color. it should be in black. and i cannot connect to internet from my phone at all. Please help

Hello Michael,
The router settings are okay. Both the phone's wi-fi settings were activated at almost the same time with only 1-2 minutes difference and both the screen say "connected" to wi-fi and the router's or wi-fi's name appear next to the carrier's or cellular network's name. And yes, it asked for a password before I could access the Internet. This was both the case for my phones, but only one of them can really access the wi-fi without a SIM card and without a data or BlackBerry Service provided on a plan by a cellular network.
I think you are right that it has something to do with the encryption because on my BB Curve8900, the UK network Orange's settings found in Advanced Options are left stored on the phone while the BB Bold 9700 is empty.
Please help if you can.
Thanks!
Bernard

Bold 9700 - WiFi connection doesn't work after update

Hello,
I updated my Bold 9700 to OS 6.0 bundle 2475 . I'm using my phone connected to a wifi router that worked fine before update but now is unable to communicate.
The connection is ok (I can select my network in the list and the phone is connected) but the "Blackberry" icon doesn't appear on the main screen near the wifi icon and it's impossible to connect the phone to Internet or email.
Using 3G connection all work fine but I'm abroad and normally I use this wifi network on my apartment that works fine (I'm also using an iPhone that works great, it means that the network is ok).
Thanks, regards

No, just close it; it's a bug of this version, with Vodafone and other carriers, at least here in Italy.
Here we have another bug with the version: if you are connected in 3G and perform a search with Google Local BIS disconnects and the search returns an error; if you are connected with GPRS it works fine.
Can you experience this bug with your Vodafone?
Bye!

Between the Blackberry Curve 3G and the Bold 9700

I am confused between the Blackberry Curve 3G and the Bold 9700. Please guide me with the difference in features,options,performance,display.... which one is advisable...

The 9700 has 3g
9700 has a better camera and a flash
9700 has GPS
http://na.blackberry.com/devices/compare/
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MAC LION AND BOLD 9700 - Duplicating calendar and syncing issues

I have a Bold 9700 (OS 5) and a Desktop Manager running on MAC (OS LION).
My calendar on the MAC works perfectly, however on the device it appears duplicated several times (however the duplication is 15 minutes ahead and it also creates a "new event" 15 minutes ahead. Very wierd.
I also have error on syncing calendar and tasks.
On the device, the CICAL and CMIME are XXXgmail.com
Do you believe the new calendar on Lion is not compatible with the device?

Hey snhuch,
Welcome to the BlackBerry Support Community Forums.
I would suggest going to Device>Forget Device in BlackBerry Desktop Software. Then close it down unplug the BlackBerry via USB, Plug it back in then open BlackBerry Desktop Software and setup the synchronization and test a few times.
-ViciousFerret
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Help with sync with bold 9700 and device manager

I wanted to ask if anyone knows how to set up my bold and the device manager/desktop manager so that when i plug in via usb cable the bold will sync and transfer pics from the bold into my laptop pics folder like Kodak or photo bucket or whatever, and the same with music new music that is on i tunes or real player on my laptop transferred into the media file on the bold, if this can be set up to do this automatically after i plug-in ? if it can be done? and then how?
i am new to the blackberry and i do not know my way around very well, but i think the BB is a super device.
Thanks for all your help.

Hi and Welcome to the Forums!
Here is a link to the user guide about Media Sync...from your description, that sounds like what you are looking for.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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BB bold 9700 yt vids problem

Hello guys, I have a problem with my Blackberry Bold 9700. I am using WiFi and I have no problems with watching videos on sites like tubidy etc. But I have a problem with Youtube videos (on www.m.youtube.com). Every time that I try to watch a video on yt, it wont stop loading and after 5 seconds I get a error message something like: Wireless connection is broken. Try again. And if I try it again I get the same message. Please help me. Dzmo

Hi and Welcome to the Community!
try
Open the browser > Menu key > options > scroll down to the bottom to clear the browser cache.
Then do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot.
Then try the youtube again.
VIA | JSanders
http://supportforums.blackberry.com/t5/BlackBerry-Curve/youtube-bad-quality/m-p/2103427/highlight/tr...
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If your issue has been solved, please resolve it by marking "Accept as Solution"

Question regarding roaming and data usage

I am currently out of my main country of service, and as such I have a question regarding roaming and data usage.
I am told that the airplane mode is sufficient from keeping the phone off from roaming, but does this apply to any background data usage for applications and such?
If the phone is in airplane mode, are all use of the phone including wifi and application use through the wifi outside of all extra charges from roaming?

Ann154 wrote:
If you are getting charged to use the wifi, then it is possible. Otherwise no
Just to elaborate here, Ann154 is referring to access charges for wifi, which is nothing to do with Verizon, so if you are using it in a plane, hotel, an internet cafe etc that charges for Wifi rather than being free . Verizon does not charge you (or indeed know about!) wifi usage, or any other usage that is not on their cellular network (such as using a foreign SIM for example in global phones) So these charges, if any, will not show up on the verizon bill app. Having it in airplane mode prevents all cellular data traffic so you should be fine

My iphone 4s only works when plugged in, experiences random crashes, and the wifi is grayed out?

First post here. I'm experiencing some pretty complicated issues with my iphone 4s of several years, which began yesterday at random. I'm sorry for the length, but if someone could read through all of this and help me out, I would be so grateful.
I started experiencing some complex issues with my iphone yesterday, seemingly at random. I was taking a phone call, and all of a sudden, my phone goes dark. The battery was between 50%-80% at the time. I immediately plugged it in, and the apple logo appeared and began to power on. When it came back on however, I immediately noticed some changes. For starters, the battery leapt to 100%. The top corner of my phone where the carrier and bars should be says "searching..." (this never goes away). When I go into settings, the wifi is grayed out and says "no wifi."
That's not the worst of it though. As of last night, the number of times my phone crashes has gotten progressively worse. Now, even when I plug my iphone in to a wall charger, it stays on for maybe 1-4 minutes before it crashes completely. After this, it sometimes restarts itself. Before the shut-down, there are usually some weird bars or colors that flash across the screen (it's always different). I'm running on ios5 (I just really like the layout so much more, so I never bothered updating).
I don't think I did anything out of the ordinary to my phone. I walked in the rain for a short while when it was in my back pocket, but I've done this many times before and I don't see how that could create massive water damage. Also, it worked perfectly fine for a few hours after I got home. Quite literally, this just happened out of the blue. No warning, no signals, nothing. So far, I've tried...
- turning it on and off (duh)
- doing a hard reboot by holding down the middle and top buttons, several times
- resetting the network settings
- turning off data roaming and toggling airplane mode on and off
I even attempted the freezer trick. I didn't put the phone in the actual freezer because I was worried about condensation, but I did set it down on an icepack. This seemed to keep it alive a little bit longer before crashing, but only marginally so. My original plan was to plug my phone into my computer and download all my pictures and whatnot before attempting a complete data wipe and factory reset, but this also seems impossible. When I plug the phone into my laptop, the little apple logo comes and goes, but it simply never powers on fully. And even if it did, I doubt it would stay on long enough for me to complete a download without things crashing.
I'm totally lost here. Is my phone wrecked? I'm sensitive about my privacy, so I'm not crazy about the idea of taking my phone to the apple store and having them make some sort of copy of my data. I'm also not crazy about uploading all of my phones data to iTunes or the cloud or something like that. In addition to this, I don't know how I would salvage my in-app data. That's also something I'm worried about. I can't attempt to update my ios without wifi or the ability to plug my phone into a computer. All of this would be a lot easier if I could keep my iphone on longer than 2 minutes.
I've had this phone for years. I really don't want to just let it die at random and never even know why. I just feel like this hit me out of nowhere. Any suggestions about what I could do? I'm willing to try everything. I'm planning on calling apple, but I was thinking of asking online first.
BONUS: if anyone could answer these extra questions (you don't have to), that would be awesome! When you do a complete data wipe and restore your iphone to factory settings, where does all of your data go? Is it actually *gone* for good? I'm not just talking about photos, but also internet history, in-app data, and youtube history from the youtube app. Does it disappear completely? Or does it get stored somewhere. Also, is there anyway to downgrade a new iphone to an earlier ios without jail breaking it? I've pretty much lost hope with this phone, but if I get a new one, I just wish there was some way to keep using the old ios I'm used to.
Thanks so much to anyone who can answer these questions.

I have tried everything
If that is the case, by definition there is nothing left you can do...
Did you try connecting to another computer? Did this computer ever detect the phone? Does the USB system on your computer work normally with other devices? What is your computer OS version? iTunes version??

Problem in Bold 9700 after upgrade to OS 6.0.0.448

I recently upgraded my Bold 9700 to new OS i.e. 6.0.0.448 .Overall the Os is perfectly fine, but one day later I found the problem which is a major and serious issue. The network is not working properly. I called up my service provider and they told me that in network connection options there should be 3 options "2G" / "3G" and "2G/3G" but i could not see any "2G" only options, which is the reason for the problem.
I am having the phone on which i can not make any communications . plesae help..
thnx in advance

Do not forget to backup your device if possible, but with restore be careful, restore only needed information AddBook SMS Messages, but for no any case Options or etc...
BBSAK (if needed) - BBSAK web page
Desktop manager - from here Desktop Manager (choose 5 or 6 version)
Operating system (firmware) - for official OS From Rogers
for leaked (non-official) download from Leaked OS 6.0.0.499 for the BlackBerry 9700
1.Download and install BBSAK
2.Connect your device to PC (do not run BM)
3.in BBSAK programm click on "Wipe device" it will be fully wiped, device will be restarted and there are will be white screen with "Error 507"
4.click on BBSAK program "Load OS" and choose OS which you download and install to your PC (also delete vendor file ) click OK and wait, it maybe up to 45-60 min. must work.
TMOBILE BRANDED PHONES ONLY
After the install update file do the steps below (NOTE: only applies to Tmobile branded phones)
C:/Program Files/Common Files/Research in Motion/Shared/Loader Files/9700M_OS6/Java then locate and delete;
1.net_rim_theme_tmobile_BlackBerry6_480x360_b.cod
2.net_rim_theme_tmobileeu_BlackBerry6_480x360_b.cod
STEP 2:
Go To
C:/Program Files/Common Files/Research in Motion/Application loader and delete the vendor.xml or simply vendor file.
STEP 3:
Plug your phone in via usb and in command promt make current loacation to C:/Program Files/Common Files/Research in Motion/Application loader, type the loader.exe /NOJVM (might show up as app loader.exe) and complete the install and voila. You should now have OS6 running (DO NOT USE DESKTOP MANAGER)
Be sure to click Likes! for those who have helped you.
If your query is resolved then please click on “Accept as Solution”.

HT201269 how do i move all my data from blackberry bold 9700 to iphone 5

Hi,
I want to move from Blackberry Bold 9700 to an Iphone 5 but I want to save all my current data on my blackberry and move it all to the iphone 5. How can I do this? Many thanks for any help you can give me.

Follow this guide: http://support.apple.com/kb/HT2109. You'll have to sync after restoring from backup to return you music, apps and other iTunes media to your new phone.

Google Voice not working in Blackberry Bold 9700

I am using blackberry bold 9700 with the OS version 5.0.0.714; I have downloaded google voice and its not working, let me give the details:
1) It can sign-in and also detects my goog voice number (while sign-in used gmail id to login)
2) Cannot send sms or call.
3) tried to use wi-fi if its blocked by operator
4) trying to use from outside of USA
5) when I am using it from my Samsung Galaxy Tab 2; its working!
Any help?

HI John,
So you've tried emptying the Safari cache cleared cookies???
According to that link they are referring to *an older version of Safari (3).*
Go back to that page, scroll down and click No. You can at least provide feedback.
Since you are running Snow Leopard, try opening Safari in 32-bit mode.
Right or control click the Safari icon in the Applications folder, then click: Get Info In the Get Info window click the black disclosure triangle next to General so it faces down. Select 32 bit mode.
Relaunch Safari. See if that makes a difference.
Carolyn

Compare Bold vs Curve and MAC mail

I'm getting a Blackberry tomorrow but I know very little about them. I have been a tried & true Palm user for years. I need to send multimedia texts/emails frequently and be able to check email/surf the web a LOT for work. I don't really know what 3G means but everyone seems to go on and on about it..and the Curve doesn't have it while the Bold does. considering it has WiFi..does this matter? I like the way the Curve operates better...but need to know it will be fast, reliable and not cost a fortune in "hidden costs" should I not be able to connect.
Also, I use mac.com. Will blackberry mail be able to work with this?
Sorry to sound so pedestrian about it but I wanted some good layman's terms advice.
Cheers!!!

MY personal opinion, IF all things are equal to you between the two devices, get the 8900, as you have increased 128MB application memory, double that of other (and Bold) devices.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Need Help with viewing sync re Bold 9700

I have a Bold 9700. I cannot seem to view on the PC the memo data that I sync from the Bold? HELP!!!

Hi and welcome to the forums villagegirl!
A couple of places for you to visit: Blackberry 101 Tips & Tricks
What are you syncing your Bold with? Outlook - what version? What Desktop Manager version?
Post back and let us know.
Happy to have you here!
IrwinII
Please remember to "Accept as Solution" the post which solved your thread. If I or someone else have helped you, please tell us you "Like" what we had to say at the bottom right of the post.

MAC Users: how to get Chinese language input for my Bold 9700

Hey everyone, I have a Bold 9700 from AT&T and I need to get Chinese input to work. But all of your solutions are for PC users, and I have a Mac. I am using the latest desk top manager. I can get read Chinese but can't input. there is no option for Chinese input in the application loader. HELP! Thanks

Same here,
I have a bold 9700 with t mobile USA and a macbook pro
how can i install chinese language input? HELP !!!
(apparently it has to do with the desktop manager, no? but the mac version is very basic)
thanks for the help !

Bold 9700 roaming and no wifi

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