BOLD 9700

Can I install Blackberry 6 operating system in BOLD 9700? It now has 5.0.0.351. When I try to update through Desktop Software the installation stops with an error message "check internet connection"

Hey ganeshmenoka,
Welcome to the BlackBerry Support Community Forums.
Try performing the update at www.blackberry.com/update to see if BlackBerry 6 is available.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
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Similar Messages

  • Problem in Bold 9700 after upgrade to OS 6.0.0.448

    I recently upgraded my Bold 9700 to new OS i.e. 6.0.0.448 .Overall the Os is perfectly fine, but one day later I found the problem which is a major and serious issue. The network is not working properly. I called up my service provider and they told me that in network connection options there should be 3 options "2G" / "3G" and "2G/3G" but i could not see any "2G" only options, which is the reason for the problem.
    I am having the phone on which i can not make any communications . plesae help..
    thnx in advance

    Do not forget to backup your device if possible, but with restore be careful, restore only needed information AddBook SMS Messages, but for no any case Options or etc...
    BBSAK (if needed) - BBSAK web page
    Desktop manager - from here Desktop Manager (choose 5 or 6 version)
    Operating system (firmware) - for official OS From Rogers
    for leaked (non-official) download from Leaked OS 6.0.0.499 for the BlackBerry 9700
    1.Download and install BBSAK
    2.Connect your device to PC (do not run BM)
    3.in BBSAK programm click on "Wipe device" it will be fully wiped, device will be restarted and there are will be white screen with "Error 507"
    4.click on BBSAK program "Load OS" and choose OS which you download and install to your PC (also delete vendor file ) click OK and wait, it maybe up to 45-60 min. must work.
    TMOBILE BRANDED PHONES ONLY
    After the install update file do the steps below (NOTE: only applies to Tmobile branded phones)
    C:/Program Files/Common Files/Research in Motion/Shared/Loader Files/9700M_OS6/Java  then locate and delete;
    1.net_rim_theme_tmobile_BlackBerry6_480x360_b.cod
    2.net_rim_theme_tmobileeu_BlackBerry6_480x360_b.cod
    STEP 2:
    Go To
    C:/Program Files/Common Files/Research in Motion/Application loader and delete the vendor.xml or simply vendor file.
    STEP 3:
    Plug your phone in via usb and in command promt make current loacation to C:/Program Files/Common Files/Research in Motion/Application loader, type the loader.exe /NOJVM (might show up as app loader.exe) and complete the install and voila. You should now have OS6 running (DO NOT USE DESKTOP MANAGER)
    Be sure to click Likes! for those who have helped you.
    If your query is resolved then please click on “Accept as Solution”.

  • HT201269 how do i move all my data from blackberry bold 9700 to iphone 5

    Hi,
    I want to move from Blackberry Bold 9700 to an Iphone 5 but I want to save all my current data on my blackberry and move it all to the iphone 5.  How can I do this?  Many thanks for any help you can give me.

    Follow this guide: http://support.apple.com/kb/HT2109.  You'll have to sync after restoring from backup to return you music, apps and other iTunes media to your new phone.

  • Google Voice not working in Blackberry Bold 9700

    I am using blackberry bold 9700  with the OS version  5.0.0.714; I have downloaded google voice and its not working, let me give the details:
    1) It can sign-in and also detects my goog voice number (while sign-in used gmail id to login)
    2) Cannot send sms or call.
    3) tried to use wi-fi if its blocked by operator
    4) trying to use from outside of USA
    5) when I am using it from my Samsung Galaxy Tab 2; its working!
    Any help?

    HI John,
    So you've tried emptying the Safari cache cleared cookies???
    According to that link they are referring to *an older version of Safari (3).*
    Go back to that page, scroll down and click No. You can at least provide feedback.
    Since you are running Snow Leopard, try opening Safari in 32-bit mode.
    Right or control click the Safari icon in the Applications folder, then click: Get Info In the Get Info window click the black disclosure triangle next to General so it faces down. Select 32 bit mode.
    Relaunch Safari. See if that makes a difference.
    Carolyn

  • Need Help with viewing sync re Bold 9700

    I have a Bold 9700. I cannot seem to view on the PC the memo data that I sync from the Bold? HELP!!!

    Hi and welcome to the forums villagegirl!
    A couple of places for you to visit: Blackberry 101     Tips & Tricks
    What are you syncing your Bold with? Outlook - what version?  What Desktop Manager version? 
    Post back and let us know.
    Happy to have you here!
    IrwinII
    Please remember to "Accept as Solution" the post which solved your thread. If I or someone else have helped you, please tell us you "Like" what we had to say at the bottom right of the post.

  • MAC Users: how to get Chinese language input for my Bold 9700

    Hey everyone, I have a Bold 9700 from AT&T and I need to get Chinese input to work.  But all of your solutions are for PC users, and I have a Mac.  I am using the latest desk top manager.  I can get read Chinese but can't input.  there is no option for Chinese input in the application loader.  HELP!  Thanks

    Same here,
    I have a bold 9700 with t mobile USA and a macbook pro
    how can i install chinese language input? HELP !!!
    (apparently it has to do with the desktop manager, no? but the mac version is very basic)
    thanks for the help !

  • Blackberry Bold-9700 Challenging N900 !!

    Hi Guys,
    I for one very strongly believe for a Audio-Visual product maybe also like a Cellphone the display has to be really good especially if you are also gonna use it as an entertainment device. So on the same lines I was having this discussion which later on turned out into an argument with one of my friend.
    Now he has a Blackberry-Bold 9700 which has a Transmissive TFT LCD, Which comes with a Light sensing screen and Backlighting. He was saying that the display of Blackberry Bold 9700 is better then that of the N900. Though the pixel ratio of the N900(800x480) could be higher than that of the Bold (480x360). He said that please do not boast about the high pixel ratio and the 3.5 inch screen real estate it could be all futile if it is not able to produce that quality pictures, with the Transmissive TFT LCD and the Backlighting the display of the BB Bold look a lot richer and lively then the N900. When I looked at it though I kind of felt no the N900 had a better display. But frankly speaking I couldn’t really decide, what he was saying also did make sense as the picture in the Bold looked very lively?
    What do you guys think? Does the Transmissive TFT LCD, Light sensing screen, backlighting makes the Blackberry Bold 9700 have a better display than that of the N900. This despite being a N900 forum I expect unbiased observations from Die-Hard Fans of the N900 who also equally appreciate a quality product from a competitor if it truly deserves some admiration and appreciation

    augstya wrote:
    Hi Guys,
    I for one very strongly believe for a Audio-Visual product maybe also like a Cellphone the display has to be really good especially if you are also gonna use it as an entertainment device. So on the same lines I was having this discussion which later on turned out into an argument with one of my friend.
    Now he has a Blackberry-Bold 9700 which has a Transmissive TFT LCD, Which comes with a Light sensing screen and Backlighting. He was saying that the display of Blackberry Bold 9700 is better then that of the N900. Though the pixel ratio of the N900(800x480) could be higher than that of the Bold (480x360). He said that please do not boast about the high pixel ratio and the 3.5 inch screen real estate it could be all futile if it is not able to produce that quality pictures, with the Transmissive TFT LCD and the Backlighting the display of the BB Bold look a lot richer and lively then the N900. When I looked at it though I kind of felt no the N900 had a better display. But frankly speaking I couldn’t really decide, what he was saying also did make sense as the picture in the Bold looked very lively?
    What do you guys think? Does the Transmissive TFT LCD, Light sensing screen, backlighting makes the Blackberry Bold 9700 have a better display than that of the N900. This despite being a N900 forum I expect unbiased observations from Die-Hard Fans of the N900 who also equally appreciate a quality product from a competitor if it truly deserves some admiration and appreciation
    this is laughable...cant believe that anyone who understand the visibliiyt rations woule eveer prefer a device to NOT have 2.5 times the pixels and visiblity!!
    the n900 has 2.5 times the visibility of the bold.  the bold has the same resolution the iphoney has had until this year.  it only looks vibrant because of the colors and icon-styling.  the visibliliyt and clarity is no where near the same.

  • VCMA working on Blackberry Bold 9700

    Hi!
    FYI: I´ve tested the vCMA on a BB Bold 9700, is working fine...
    But the higher resolution of the display makes the fonts very small (on the logon screen).
    After the logon screen, it looks normally.
    But my question is when vCMA comes in a production state??
    This beta exists since a long time, without any changes, ...no updates etc...
    Updates for newer devices like the latest Blackberry Generation of Apple´s iPhone are welcome!
    Have anyone informations about this?
    best regards from Austria!
    Strasser Johannes, VCP, CPSA

    informational, closed

  • Can't get Facebook App to work on Bold 9700

    I have used the Facebook app on my Bold 9700 the past couple of years.  Recently, after an upgrade of the Facebook app, I can no longer get Facebook to work on my phone.  I have installed and uninstalled the app numerous times.  I have done many hard boots by pulling my battery.  Nothing I try seems to work.
    When I go to options>applications>add ons it shows that the Facebook app is downloaded onto my phone, but the Facebook application has disappeared from my Applications folder.  If I uninstall Facebook, the Facebook app icon re-appears into the Applications folder.  When I install the app again, it disappears from the Applications folder once again.
    If I go to Blackberry World>My World.....Facebook shows as being uninstalled.  If I click on just about anything in My World.....my phone crashes and has to reboot.
    Some serious glitch going on.  Is this my phone only or is anyone else having troubles with Facebook and My World after recent upgrades?  Facebook is about the only app I use frequently and I would hate to not be able to use it ever again on my phone.

    Hi and Welcome to the Community!
    I recommend that you attempt to boot into Safe Mode:
    KB17877 How to start a BlackBerry smartphone in Safe Mode
    It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, see what happens.
    If the behavior ceases, then think carefully...what happened just before this behavior started? A new app? An update? A Theme? Something else? Think carefully as the smallest change could be causal...and attempt to undo whatever that was.
    But if the behavior continues in Safe Mode, then you may need to consider more drastic actions -- WIPE, OS Reload, BBSAK Wipe/Reload, and the "Bare Bones" OS Reload Process. To prepare, you should be sure that you have a full backup to your PC...please review the Backup link in my auto-sig on this post for instructions.
    You may also need the use of these tricks:
    KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
    KB27956 How to recover a BlackBerry smartphone from any state
    http://crackberry.com/blackberry-101-lecture-12-ho​w-reload-operating-system-nuked-blackberry
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Updated to DM 6 cannot connect my Bold 9700 anymore

    Hi there. I'm new to the blackberry community. I got a Bold 9700 three days ago. I was using DM 5, provided with the phone. It was working great. Yesterday I've updated to DM 6. At first it worked  perfectly, but today it just won’t work. It asks for my device password than it keeps forever "Connecting". I tried to uninstall it and install DM 5 back with no luck. I have a friend with a curve 8520, different carrier, different computer, experiencing the same problem. Can anyone help me please?

    Hello,
    I would recommend removing the battery to restart the BlackBerry smartphone and then trying to reconnect again.
    Thank you
    -DrP
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.
    Click Solution? for posts that have solved your issue(s)!

  • Connecting Bold 9700 (T-Mobile) with the Enterprise Server

    I just got Bold 9700 and was able to activate all my private accounts.
    However, for work E-mail I need to activate it through the Enterprise Server.
    When I followed the instructions of my company's IT Department to go to Settings/Options/Advanced Options but can not find Enterprise Server Access.
    Please HELP !!
    Solved!
    Go to Solution.

    Many thanks for your explanation. It is clear now.  I also hope that others, who may have also been in doubt regarding this issue, will find this string beneficial, which is indeed the purpose of these forums.
    Cheers

  • Between the Blackberry Curve 3G and the Bold 9700

    I am confused between the Blackberry Curve 3G and the Bold 9700. Please guide me with the difference in features,options,performance,display.... which one is advisable...

    The 9700 has 3g
    9700 has a better camera and a flash
    9700 has GPS
    http://na.blackberry.com/devices/compare/
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Bold 9700 Charging Pod doesn't Sync

    Hi,
    On ShopBlackberry.com, I came across this for the Bold 9700:
    http://www.shopblackberry.com/_blackberryaccessoriescan/cgi-bin/pd.cgi?frompage=category&page=produc...
    Where, under the features, it says: 
    Features
    Combines with any travel or data cable charger to charge and/or sync with a BlackBerry smartphone
    Display smartphone while recharging, taking calls, watching videos or listening to music
    I picked one up today from my mobile carrier, since it was quicker and no shipping fees. However, it doesn't sync! It charges fine when connected to a wall socket, and my computer. However, my computer dosen't recognize it while its in the pod.
    Is this normal behaviour for the Bold 9700 charging pod? Could it be a misprint on the website? Or, are there possibly 2 versions of the charging pod?
    Thanks!

    ryguy2008 wrote:
    Hi,
    Thanks for your reply. I've already installed all that, and set everything up. Syncing with the microSD cable directly works fine.
    for your information the cable is a Micro-USB cable and not a MicroSD.
    MicroSD stands for a type of flash memory card (Micro SDHC Card). Most recent BlackBerry devices have a MicroSD slot.
    ryguy2008 wrote:
    I'm just trying to understand why it seems there's only one pod available for the Bold 9700 from RIM
    yes there is just one pod for Bold 2. See my previous answer to understand how it is designed. I know it is deceiving.
    ryguy2008 wrote:
    I didn't buy it from there, only because it seemed like the same product was available for slightly less from my mobile carrier, and obviously without any shipping fees.
    indeed. I still don't understand why the same product is 3 or 4 times more expensive on the RIM shop than on Amazon or in a carrier store.
    The search box on top-right of this page is your true friend, and the public Knowledge Base too:

  • Bold 9700 Memopad files lost?

    Hey everyone,
    I've been searching the forums to try to find a solution for this and while some people have had similar issues, they are slightly different than mine.
    I took a bunch of notes on my Bold 9700 memopad between 2011-12 and synced them with my computer which was a 2010 model Macbook Pro. Once I had synced the notes, I never could find them on my computer at that time. I tried to look in the Apple Mail app and found nothing. I had transferred them using the Blackberry Desktop Manager.
    Then that computer began to die, so I transferred all information off of it onto my external hard drive. I still have all of the files from that computer. Now I use a new Macbook Air. But I am still unable to find the location of those memopad files. I could never find them on the previous computer, and still cannot find them.
    Does anyone have any idea of what folder they may be in? And if so, how I can view them on my Macbook Air?
    Thanks so much!
    Jake

    hi again !
    this is what probably happened :
    when you installed OS6, at some point you were supposed to check the applications you wanted to be installed back. It seems that BlackBerry Maps was not checked.
    so I will ask you to connect your device to your computer, run the loader.exe application (use Windows Explorer to search for it), and reinstall the BlackBerry Maps application, as well as any other application you wish that appears in the list.
    please keep me posted, Sabrina31523.
    The search box on top-right of this page is your true friend, and the public Knowledge Base too:

  • Bold 9700- software coming up as Sony erricson x10!

    Hi there
    I am really hoping you can help me.
    I have the bold 9700, purcahsed in the UK. I have installed software on laptop etc, and when i connected the Bold to the laptop it is recognising that it is a blackberry but when i went onto media files to tranfer things over it said it wasnt recognised, and now when i connect the phone with USb i have sony erricson coming up saying its being recognised! Also on my device i now have the phone tutorial for the sony x10!
    so does anyone have any ideas what has happened with my phone!!
    Many thanks in advance :0)

    Hello cachluli and welcome to the BlackBerry Support Community Forums.
    You might want to try doing a thorough removal of the BlackBerry Desktop Manager.
    KB02206 will walk you through the process.
    Thanks and have a great day!
    -HMthePirate
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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