Bold 9900 cannot upgrade apps

This might be something simple but I don't use my phone for much more than texting and taking photos.
When I first bought this phone it had a blackberry world button so I could download or upgrade current apps. I haven't been able to find it for a while. I go on my wifi to go to the website to upgrade it or to find a fix, ub **bleep** keeps telling my that I need to enable cookies on my device, but I go to enable them and the box is already checked to enable them. Can anyone help me please?

Clear your browser data first (check everything), see http://docs.blackberry.com/en/smartphone_users/deliverables/32608/Clear_browsing_information_61_1441...
Then do a hard reset by removing the battery and reinserting after 30 seconds.
After it boots download BlackBerry World by clicking this link
Goodluck!
Click if you want to Thank someone. If Problem is resolved, so that others can make use of it.

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Duplicate:
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Hi and Welcome to the Community!
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

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C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
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http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
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You may also want to investigate the use of BBSAK (bbsak.org) to perform the wipe it is capable of.
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Load your OS "bare bones"...if anything is optional, do not install it.
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Add one thing -- no matter how tempting, just one.
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If the behavior presents no matter what, then you likely have a hardware level issue for which no amount of OS or software can cure.
You may also need the use of these tricks:
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http://crackberry.com/blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry
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Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

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Bold 9900 cannot upgrade apps

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