Bold 9900 Internet email account setup

I've look at a lot of post on this subject but no luck.
I have just taken delivery of a Bold 9900 and put in my EE sim (UK). Out of the box phone upgraded to 7.1 Bundle 2061 and everything seemed to go OK.
Phone, texts, wifi, browser all work fine.
Trying to get it to link to my hotmail account and no luck.
Setup - Email Accounts - just asks me for enterprise account details which I don't have.
Go into email icon and select options, email account management, get the message "unable to open email set-up application. Contact service provider" which I did an dthey said its a BBerry problem. (helpful)
Tried to go to www.blackberry.com/integrate and mobile.blackberry/com/integrate as I've seen in a few logs and I see nothing pointing me towards Communications which I think is what I'm meant to be looking for.
Bit lost now. Any help would be appreciated.

Hi and Welcome to the Community!
harrisme wrote:
Contact service provider" which I did an dthey said its a BBerry problem. (helpful)
Sorry to tell you, but they fobbed you off. Refer:
http://supportforums.blackberry.com/t5/Social-Lounge/How-This-Site-and-Formal-Support-Work/td-p/2540...
Regardless of if the problem is with EE (which I suspect) or with BB, EE remains your sole channel for formal support on the matter. If they cannot resolve it, then they must escalate formally to BB via channels to which only they have access. Consider -- you pay EE for all of your services, you pay BB directly nothing at all. EE is responsible for all of your service delivery, and all of your formal support, even if that means they need to escalate to BB to resolve your issue.
Cheers, and Good Luck!
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thankssssssss you just save my life it took me 2 days by myself without success despite I did it 3 times before with the old scroll down system.
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