BOM-Structure in service notification

Dear Fnds,
I have some BOM iwith usage 4 and 3...i have deliverd the Product to Customer.
now it came for service ...i have ented in Service notification.....If user wants to see the Bill of material by Clicking Object info...and by clicking hierachy in pop-up screen ...BOM is not comming....
Even i maintained Eq BOM also...
What is configuration to Display the BOM structure.
Thansk in Advance
Regards
raj.

Dear Sir,
Can U tell me is It Right method to adopt the BOM to Order ?
In order- components tab - list is there, when i click on that, the particular BOM - materials are Viewed, and i double click , the materials are transported to the order . is it right method.,
In pp order all materials in BOM are Transfered to Production order.In maintenance order is not that such scenario?
Regards
SMC

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Add new activity in Action box for service notification (Transaction: IW51)

Hi,
I need to add new activity in 'Action box' of service notification (IW5* transaction) .
When the user click this new activity the following actions need to be performed:
1. Change the status of notification (Use VIQMEL structure)
2. Save the notification and exit.
Please let me the process to follow.
Thanks in advance.

Hi,
Please check the FM STATUS_CHANGE_EXTERN or STATUS_CHANGE_INTERN to change user status or system statusCheck in SE37 for documentation ,FM STATUS_READ is used to read system status or user status and also explore the BADI
NOTIF_ACTIONBOX Changing the Functions in the Action Box
regrds
pushpa

Creation of Service Notification and filling certain fields

Hi,
I am trying to create a service notification document from inside dunning activity (TR FBVB).
The steps that I followed are
A custom FM is configured which is called after dunning event ISU_DUNNING_BLOCK_DEVICE_0350. This std FM creates a disconnection order number which can be seen via TR EC87. This EC87 transaction has a tab for service orders created via it.
The custom FM configured is called after standard FM is used to get disconnection order and then we are using FM ISU_S_DISCDOC_CHANGE. This FM creates the relevant service notification document for the disconnection order.
The problem we face in here is the equipment number, connection number, installation, material, serial number created via the FM ISU_S_DISCDOC_CHANGE is blank.
Our requirement is to have the service notification created via the above fields populated in it.
Kindly suggest is there any alternative to get those fields populated in the service notification (TR IW53)
Regards,
Imran

hi eshwar
you can create service order by using the service notification,
create service notification using IW54 after entering the details select the Service notification in the menu and select the service order create OR press the Order buttom ,and enter the order type you want to create
hope this will clear you
regards
thyagarajan

Creation of Service Notification No for SO.

Hi everyone,
I am working on the User Exit for the first time. Kindly help me out with the following requirement.
When a sales order is saved, create a service notification and link to the sales order header.
To fulfill this requirement we need to use the following:
Program SAPMV45A, Include MV45AFZZ, USEREXIT_SAVE_DOCUMENT
BAPI to create service Notification is : BAPI_ALM_NOTIF_CREATE
When the service notification is created, the following fields should be populated in the notification as the end result:
1.     Sales Organization (VIQMEL-VKORG)
2.     Distribution Channel (VIQMEL-VTWEG)
3.     Division (VIQMEL-SPART)
4.     Sales office (VIQMEL-VKBUR)
5.     Sales Group (VIQMEL-VKGRP)
6.     Notification short text should contain the sales order number (VIQMEL-QMTXT)
7.     Sales Order (VIQMEL-VBELN)
The following fields should be updated in the sales order as the end result:
1. Notification number (VBAK-QMNUM)
I need to check if notification no. needs to be created or not. Also, the notification type should be valid. If not I need to throw a warning mess. but SO no. should be saved. if the condition is satisfied then BAPI should be called and notification no. should be created.
In case if BAPI fails then handling should be done with the help of the transaction SLG1.
Please provide me technical help.
Regards,
Ayushi

Hi Ayushi,
In the Include MV45AFZZ you need to write you code.
First check for whcih service notification. I mean Notification Type.
Then use you BAPI if it is correct for the notification type.
CALL FUNCTION 'BAPI_ALM_NOTIF_CREATE'
       EXPORTING
            notif_type         = p_header-tables-mnmisc-notif_type
            notifheader        = p_header-tables-mnhead
            task_determination = p_header-tables-task_determination
            orderid            = p_header-tables-mnmisc-orderid
       IMPORTING
            notifheader_export = l_head
       TABLES
            notitem            = l_it_item         " Since you dont have any items to create leave it blank.
            notifcaus          = l_it_caus      " Since you dont have any causes to create leave it blank.
            notifactv          = l_it_act          " Since you dont have any activities to create leave it blank.
            notiftask          = l_it_task         " Since you dont have any tasks to create leave it blank.
            notifpartnr        = l_it_part       "etc ditto
            longtexts          = l_it_text
            return             = l_it_return.
read table it_return index 1 / read table it_return TYPE = 'S'
if sy-subrc = 0.
lv_notNumber = MESSAGE_V1 / MESSAGE_V2 .
message 'Notification created' with lv_notnumber type 'S'.
endif.
The above logic is a Psuedo or a hint only. Hope this helps.
Thanks & regards,
Bhargav.
Finally in the user exit give the message

Create multiple sales orders from single service notification?

Is it possible to create multiple sales orders from a single notification (IW51)?
We currently create sales orders directly within transaction IW51 (Create Service Notification). We kick off the sales order creation by pressing the "SALES ORD." button in the notification screen. We're now interested in creating a 2nd Sales Order which would tie directly to the same Service Notification. This is so that we can have the second order assigned to a different account assignment WBS (there are two different parties doing work on the service notification).
I assume you would have to go to VA01 to create the Sales Order, but am not sure how to tie it directly to the service notification from here. I treied to do a create with reference, but there is no ability to create with reference to a service notification.
Do I have to create a second service notification for the 2nd Sales Order for this to work? I want to avoid doing this if at all possible.
I'm running SAP R/3 Enterprise
Thanks for your help!

Hi,
go to vtaa- copy controls for sales document to sales document.
select your combination of order and quotation go to item level. There select value 0(zero) in field positive/negative negative.
No need to change update document flow.
After setting zero in copy control that be told on above. create order with respective to the quotation.
After saving the order.
go to document flow to see the status in between quotation and order.
If you placed setting right, then u certainly observe for quotation status will be open. so you can create no. of sales order with respect to that quotation..
Have a good day..

Creation of items in Service Notification

Hi,
I am trying to create a service notification document from inside dunning activity (TR FBVB).
The steps that I followed are
A custom FM is configured which is called after dunning event <u>ISU_DUNNING_BLOCK_DEVICE_0350</u>. This std FM creates a disconnection order number which can be seen via TR EC87. This EC87 transaction has a tab for service orders created via it.
The custom FM configured is called after standard FM is used to get disconnection order and then we are using FM ISU_S_DISCDOC_CHANGE to create a service notification from the disconnection order. This FM creates the relevant service notification document for the disconnection order.
The problem I am facing in here is the equipment number, connection number, installation, material, serial number created via the FM ISU_S_DISCDOC_CHANGE is blank.
Our requirement is to have the service notification created with the above fields populated in it.
Kindly suggest is there any alternative to get those fields populated in the service notification (TR IW53 to view service notification)
Regards,
Imran

Hi Imran:
Could you please Function Module ISU_S_DISCDOC_CREATE instead of
ISU_S_DISCDOC_CHANGE ?
Hopefully your problem would be resolved.
Regards
Shashi

Unable to view Service notification in CIC fact sheet

In the Customer Interaction Center for Utilities(CIC0), I'm unable to view a certain service notification under a custom fact sheet. However, if I try to view it by accessing CIC from ECC, it is visible there. What could be the possible issue?

It is working fine now. Actually I had some DML configuration data in the old DS and it got replicated in the new DS instance. So whenever I click on the ServiceConfiguration tab it tries get some config details about that service and ultimately fails to get so. When I deleted the entry in LDAP, I can see all the services available.
--lakshmi

How to block a material that not to creation of service notification thru-IW51

Hi All,
I have tried in all over areas ( MM02 level and MM06 level ) to block a material that not to create service notification with that material but didn't get a solution.If any one knows solution for this kindly provide me.
"How to block a material that not to create a service notifcation thru IW51?"
Best Regards,
Narendra Konnipati

Narendra,
1. I do not see any possibility without using this exit. It is a very simple and effective thing for your ABAPer and you too.
2. In case of many Materials-Notification type combinations, you can maintain similar code by joining several elseif s.
3. Alternatively, you can maintain a Z Table as under:
QMART
MATNR
S3
10000000099999
S3
10000000099988
S1
10000000088988
S2
12000000088988
Means, for every Notification type there will be one or more prohibited materials. The coding will not be difficult, but will have around 15/20 lines.Finally, if you have to get your issue resolved, I feel this is the way and also easy way through your ABAPer.
Tell me in case of any further opinions.
Best of Luck
KJogeswaraRao

Link Between Service Notification and Sales Order

Hi All,
In our business process, we will create sales order from Service Notification and we can see the same in the Document flow. But when i check in the VBFA table, there are no entries. I would like to know how the document flow is updated without updating the VBFA Table or is there any other table gets updated for this flow.
Please guide me.
With Regards
Vinu.N

Hello Vinu
For one Sales Order # figures in Notification header table- VIQMEL-VBELN.
Similarly Notification # figures in Sales Order Header table- VBAK-QMNUM
That is a solid link right there.
I Also guess technical objects like Equipment, Serial number also form link between the Sales and Service Documents.
Also check out the logic in document flow program RIBELF20, may be it will give you the clues to the problem.
Hope this helps.

Subcontracing charges and BOM structure.

Dear All,
In the subcontracting scenaro , Subcontracting charges does't depends neither on UOM of the material nor conversion factor is fixed of Material Base UOM with Pricing unit .
for example , price depends upon the operation performd on sheet. If sheet is to be cutted into many peices , so on this sheet 5 operations has to be performed and price is fixed operation wise.
Now confusion is
1.)how to give price in the subcontracting PO.
2.) and what should be BOM structure in this scenario.
Please suggest.
Thanks & Regards
Nitin Chhabra

I assume from your question that you do not know the subcontractor price when you place the purchase order. Based on this your subcontractor info record and BOM should reflect "typical values". On placing the order you will need to find out the exact amount of material to be issued and manually adjust the purchase order BOM, then allow enough tolerance to except the variance in quantity received and invoice value.

Planner group is not updated in service notification using BAPI

Hi,
Planner group is not updated in service notification using BAPI BAPI_ALM_ORDER_MAINTAIN.
I have written the below code, but planner group is not updated in the service notification.
Please advice which parameters do i need to pass to update planner group in the service notification.
          wa_methods-refnumber      = '000001'.
          wa_methods-objecttype     = 'PARTNER'.
          wa_methods-method         = 'CREATE'.
          wa_methods-objectkey      = wa_subscr1-aufnr.
          APPEND wa_methods TO i_methods.
          wa_methods-refnumber      = '000002'.
          wa_methods-objecttype     = 'HEADER'.
          wa_methods-method         = 'CREATE'.
          wa_methods-objectkey      = wa_subscr1-aufnr.
          APPEND wa_methods TO i_methods.
          wa_methods-refnumber      = '000000'.
          wa_methods-objecttype     = ' '.
          wa_methods-method         = 'SAVE'.
          APPEND wa_methods TO i_methods.
          REFRESH i_partner.
          CLEAR wa_partner.
          wa_partner-orderid        = wa_subscr1-aufnr.
          wa_partner-partn_role     = 'VW'.
          wa_partner-partn_role_old = ''.
          wa_partner-partner        = wa_subscr1-parnr.
          wa_partner-partner_old    = ''.
          APPEND wa_partner TO i_partner.
          REFRESH i_planrgrp.
          CLEAR wa_planrgrp.
          wa_planrgrp-orderid        = wa_subscr1-aufnr.
          wa_planrgrp-plangroup      = wa_subscr1-ingpr.
          APPEND wa_planrgrp TO i_planrgrp.
          REFRESH i_planrgrp_up.
          CLEAR wa_planrgrp_up.
          wa_planrgrp_up-orderid     = wa_subscr1-aufnr.
          wa_planrgrp_up-plangroup   = 'X'.
          APPEND wa_planrgrp_up TO i_planrgrp_up.
*----Change order details with Technician name
          CALL FUNCTION 'BAPI_ALM_ORDER_MAINTAIN'
            TABLES
              it_methods   = i_methods
              it_header    = i_planrgrp
            it_header_up = i_planrgrp_up
              it_partner   = i_partner
              return       = i_return.
Thanks & regards,
Krishna

Try this way
CALL FUNCTION 'BAPI_SERVNOT_CREATE'
EXPORTING
* EXTERNAL_NUMBER =
notif_type = 'S3'
notifheader = ls_notif_h
* TASK_DETERMINATION = ' '
* SENDER =
* ORDERID =
IMPORTING
NOTIFHEADER_EXPORT = ls_notif_e
TABLES
* NOTITEM =
* NOTIFCAUS =
* NOTIFACTV =
* NOTIFTASK =
* NOTIFPARTNR =
* LONGTEXTS =
* KEY_RELATIONSHIPS =
return = lt_return
* IF lt_return IS INITIAL.                                               " <<< Comment this lie
read table lt_return into ls_return with key type = 'E'. " << Change
if sy-subrc ne 0.                                                             " << Change
COMMIT WORK AND WAIT.
write: / ls_notif_e-NOTIF_NO.
ELSE.
LOOP AT lt_return INTO ls_return.
WRITE:/ 'errors'.
* ls_return.
ENDLOOP.
endif.
a®

Sales order with reference to Service Notification

Hi Freinds,
I have to create a sales order with reference to Service notification (IW51). can someone sugggest me BAPI or Function module to perform this task.
Appriciate your help.
Best regards
Pravin

no std bapi's as far as i know..when you hit create create repair order(in iw51) system calls QM06_RMA_ORDER_CREATE
..whick internally calls SD_ORDER_CREATE..may be this should give some pointers..
Regards
Siva

Why is creation of a service notification using BAPI not working?

I need to create a service notification.
I have found 2 BAPIs.
BAPI_SERVICENOTIFICAT_CREATE
BAPI_SERVNOT_CREATE
The code below using the second BAPI is not creating a notification and the return parm does not have any errors.
You can see it does a call to commit after the BAPI call
Perhaps I am missing something critical in the parms.
We are trying to creat a service type notification using equipment.
DATA ls_notif_h TYPE bapi2080_nothdri.
data ls_notif_e type BAPI2080_NOTHDRE.
DATA lt_return TYPE STANDARD TABLE OF bapiret2.
DATA ls_return LIKE LINE OF lt_return.
ls_notif_h-equipment = '10000044'.
CALL FUNCTION 'BAPI_SERVNOT_CREATE'
EXPORTING
EXTERNAL_NUMBER          =
    notif_type               = 'S3'
    notifheader              = ls_notif_h
TASK_DETERMINATION       = ' '
SENDER                   =
ORDERID                  =
IMPORTING
    NOTIFHEADER_EXPORT       = ls_notif_e
TABLES
NOTITEM                  =
NOTIFCAUS                =
NOTIFACTV                =
NOTIFTASK                =
NOTIFPARTNR              =
LONGTEXTS                =
KEY_RELATIONSHIPS        =
    return                   = lt_return
IF lt_return IS INITIAL.
COMMIT WORK AND WAIT.
write: / ls_notif_e-NOTIF_NO.
ELSE.
LOOP AT lt_return INTO   ls_return.
    WRITE:/ 'errors'.
   ls_return.
ENDLOOP.
Thanks.
Scott

Try this way
CALL FUNCTION 'BAPI_SERVNOT_CREATE'
EXPORTING
* EXTERNAL_NUMBER =
notif_type = 'S3'
notifheader = ls_notif_h
* TASK_DETERMINATION = ' '
* SENDER =
* ORDERID =
IMPORTING
NOTIFHEADER_EXPORT = ls_notif_e
TABLES
* NOTITEM =
* NOTIFCAUS =
* NOTIFACTV =
* NOTIFTASK =
* NOTIFPARTNR =
* LONGTEXTS =
* KEY_RELATIONSHIPS =
return = lt_return
* IF lt_return IS INITIAL.                                               " <<< Comment this lie
read table lt_return into ls_return with key type = 'E'. " << Change
if sy-subrc ne 0.                                                             " << Change
COMMIT WORK AND WAIT.
write: / ls_notif_e-NOTIF_NO.
ELSE.
LOOP AT lt_return INTO ls_return.
WRITE:/ 'errors'.
* ls_return.
ENDLOOP.
endif.
a®

BAPI for Service Notification Creation (with address)

Hi Friends,
Could any one help and let me know if there is a BAPI which helps to create a Service Notification and has the capability to update the address fields in that Service Notification. I am aware of the BAPI "BAPI_SERVNOT_CREATE" but it does not have the capability to update the address fields (like name1, name2, street, city, region, email address etc). Thanks in advance.
Regards
Sid

Ravi ,
Thanks for your passing me the bapi , when i use it the program goes to dump , its regarding the category , what has to be passed to the category ,
As of now i m passing Notification type , Requestor , Code grp and activity code.
Sorry for not Rewarding points in time , i was at lunch ,

Service notification change

Hi,
Is there any BAPI or a direct input program,that would enable me to update a Service Notification.The BAPI should have reference to the QMEL table of Service Notification.
We have added two custom fields to the Additional Tab1
of the standard Service notification transaction namely
IW51 and also to the QMEL table.I want a BAPI which would help me update these two custom fieds in the QMEL table.
Please help me solve this requirement.I will reward the perosn with points.
Regards,
Amit.

BAPI_SERVICENOTIFICAT_CREATE ?
or
BAPI_SERVNOT_MODIFY_DATA ?
Rob
Message was edited by: Rob Burbank

BOM-Structure in service notification

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