Bonetool problem - Please do help!

Question

First of all, thank you very much for clicking on this link.
If you got the same problem, please post on the theard to get it higher up so the problem will be solved faster.
Anyways, over to the problem;
I create three objects in an arm (or a leg): Upper, Lower and hand.
When I connect these three with the bonetool, the order they're put in gets backwards.
Example:
As you see, the three objects have changed order, making the hand at top, lowerarm in middle and upperarm at bottom.
So if you know how to fix this problem, so upperarm is at top, lowerarm is at middle and hand is at bottom, please do post!
Also please feel free to post if you got the same problem, so the theard stays at the top.

Answer 1

Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain directly connected to a known-good wall charger (not PC USB, not a cradle):
With the battery inside, connect your BB to the wall charger
Leave it alone for 2 hours, no matter what the LED or the display does
Remove the battery
Wait 15 minutes
Insert the battery
Wait another 2 hours, no matter what the LED or the display does
This has been known to "kick start" some BBs. If it fails, please redo it but increase the wait time in step 4 to 2 hours.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
Obtain an known good and already fully charged additional battery...use it in your BB and see what happens
Obtain access to a known good and identical BB...use your battery in it and see what happens
The results of this will indicate if it's your BB or your battery that has the problem. Note carefully please that "new" and "know good" are not necessarily the same things. While rare, a "new" battery certainly could be defective. Rather, the simplest (and least costly, btw) method to conduct this test is to find someone with an identical BB who has no issues...trade batteries and see what happens.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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