Bonjour error in Windows 7
I am using Windows 7 (64 bit) and have installed, uninstalled and reinstalled Bonjour multiple times yet still cannot find the Bonjour icon on the Internet Explorer Toolbar or the Toolbar submenu, anyone have any suggestions?
Hi, correct, there is a KB article that talks about "how to know if Bonjour Print Services was successfully installed" and it mentions looking in IE and you should see the Bonjour icon on the menu or submenu, if not then uninstall and reinstall. I have not been able to print from my Windows 7 nor my XP SP3 machines after installing Bonjour Print Services, any insights you can offer would be much appreciated.
Similar Messages
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iTunes no longer works on my Windows VISTA system. Get error msg saying an application is attempting to access C runtime library incorrectly... Error 7, Windows error 1114. Same msg, or one that says unable to install, when trying to update or reinstall iTunes. iTunes worked well up until about a month ago when this error msg starting appearing.
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
I get error 7 (windows error 193) when trying to reinstall itunes on all my devices: computer, Iphone, Ipad Air.
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
Hello< I have windows 7, I tried to install the new itunes version, last night 1/30/14, Im getting msvcr80.dll error 7 (windows error 126). Does anyone have a remedy for this? When I try to uninstall the ituned program it says it can't be found and to make sure I have permission to uninstall.
Same problem today. Took five times to reinstall without any error messages. I did the following:
1) Went to the C:\program files (x86)\iTunes and C:\program files\iTunes folders and moved every file ending in .dll to the desktop (even if two files in same location had the same name, just replaced)
2) Restarted computer and still got error message
3) Uninstalled all apple programs possible in the following order......itunes, apples software update, apple mobile device support, bonjour, and apple application support.....all performed using the microsoft control panel
4) put all the .dll files on the desktop in the trash and emptied (this is a step apple support did not recomment in their posted solutions but for a final try I wanted to delete everything apple).
5) Restarted computer.
6) Re-installed itunes from apple website
No error messages during re-install and was able to open shortcut in one try. -
Installed iTunes 10.2.1 for Windows (64-bit), Error 7 Windows 998
Hello
After updating iTunes 10.2.1 for Windows (64-bit)I am getting the dreaded iTunes was not installed correctly, Please reinstall iTunes. With error 7 (Windows error 998) popups.
Tried already all the known uninstall/install/repair suggestions. Tried runnng as administrator or changing permissions. Tried disabling Bonjour Service.
Until now nothing has repaired it.
Is there a way to fix this? Can it be an Adobe update?
Is there a way to get an older version?I had the same problem. I tried doing a system restore to a day or 2 before i did the update. The restore was successful but the itunes problem remained. After that I went into the control panel, selected itunes and clicked the repair tab.
It now works fine for me. The only other step I took was to copy my itunes folder into another location in case anything went wrong. Once the repair was complete I simply replaced the new empty itunes folder with my previous one.
Hope this is of some help. -
I tried updating my itune program. Now all I get is the following message "Itunes was not installed properly. Please reinstall itunes. Error 7 (Windows error 126). WHAT can I do to get back to where my itunes program is running again?
I have uninstalled the proram and tried reinstalling and get the same error message. The other error message I get is "The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem". I have tried that twice with no luck. Can someone help me get my music back???Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
When I download iTunes & try to open it, and error pops up that says "iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 14001)" I tried uninstalling & reinstalling at least 12 times, nothing changed. I've tried calling Apple and they told me it was a Windows issue that they can't help with. I tried to find the Windows number and it asked for my credit card number because my service required payment so I just didn't do it. I tried running the CCCleaner before & after reinstalling iTunes but iTunes still didn't work. I've been downloading the recommended iTunes for my computer, which I found here: http://support.apple.com/kb/DL1047 but it doesn't work. I've tried installing an older version of iTunes but the same thing happens; error message. I tried fixing my .Net framework with a program on the Apple site, NOTHING HAS WORKED.
So as you can see, I've tried ALOT of stuff. Is there any simple, FREE way to fix this problem?!
And to top it all off, since my iPod touch is brand new it won't do ANYTHING until I have iTunes installed & working. It shows a USB cord and an arrow pointing to an iTunes icon. When I plug it into my computer nothing happens and the screen remains, it won't let me do anything.
Please, please help me!
Thanks, JessYou probably have remnants of prior iTunes installation that needs to be unistalled.
To to your Control Panel and remove all Apple programs - sort by Publisher:
uninstall: Bonjour, Quicktime, iTunes, Apple Application Support, Apple Mobile Service Device, Apple Software Update
Restart your PC
Go to Apple - iTunes and download (if you are running Windows 64 bit - look for the link in the text for the link for the proper iTunes installation
This should give you a clean installation. -
I am running Windows 7 64 bit.
This HORROR began because I realized that my phone had suddenly lost all of the music except music that had been purchased. It also lost all purchased iBooks as well as audible books downloaded from audible and ringtones that I had purchased from iTunes.
I then thought that it would be fine once I connected to itunes on my computer. I connected to itunes and it said that there was an update available so I downloaded and installed 10.7.
I tried to run the program and got Error 7 (Windows error 5) message.
I then found several discussion questions that seemed similar to mine and I think that I tried them all. Removed everything apple and reinstalled iTunes. I followed the instructions and removed everything in the order that was listed, some I had to change security to own the file before I could delete them. I did all of the steps, (maybe I deleted too many apples items ??) emptied the recycling bin, restarted and reinstalled. I also tried the Net framework fix, used the ms fixit (the one with the picture of the man on it) and I think a few other things that I have found on this site as well as MS site. I restarted my computer every time.
The latest thing that I tried was to download 10.63 since I don't care about the new stuff. After all of this I sometimes get and message saying that I am missing AVFoundationCF.dll file and once it said something about Itunes Helper (when these two messages appear, it is separate from the error messages which occur after clicking ok on them) before getting the Error 7 (windows error 5) or else Error 7 (Windows error 126).
PLEASE HELP!Follow the instructions on this link, basically un-install everything, remove programs that says they are made by apple inc. (using add remove program)
http://www.reimageplus.com/fix-windows-127-error/ (Many thanks to reimageplus.com)
You will also need to check and verify that the following folders have been removed:
C:\Program Files\Bonjour
C:\Program Files\Common Files\Apple
C:\Program Files\iTunes
C:\Program Files\iPod
C:\Program Files\QuickTime
C:\Windows\System32\QuickTime
C:\Windows\System32\QuickTimeVR
dont forget to remove icloud also
you dont need to delete your itune music library though
If any of these folders still exist, delete them along with their contents. (if you cant delete them, right click and go to properties and then security and change the control of the fold to you)
do this for files under program files and program file (x86) on your computer
once you have deleted everything, restart your computer. Then I repaired my registry using a registry repair program.
Important:- instead of installing itunes I installed quick time, which installs apple application support (this is the corrupt file which is causing all the issues)
i then installed itunes and it all worked fine,
should take no longer than half hour to fix
hope this helps -
ITunes install errors: MSVCR80.dll and Error 7 (windows error 126)
All of a sudden my iTunes stopped working, and I get the following error messages:
1. the program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem
and
2. iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 126).
Now I've checked the forums and followed the advice of uninstalling all Apple applications, rebooting, and reinstalling iTunes.
This is not working. I've tried installing as Administrator but doesn't make any difference at all.
There must be a way to fix this? I'm not a tech geek but I want to avoid having to take my laptop back to factory settings to sort this out.
ThanksITunes tried to automatically update today and failed and then I was also getting the MSVCR80.dll error
After trying many things I finally removed all Apple software
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
I was then able to finally successfully install the latest version of iTunes and the software installed correctly and the error went away.
I hope this works for you as well. -
I have the same problem as many other users: updated iTunes on Windows 7 on Jan 26, 2014 and iTunes does not open. First message "unable to locate component- MSVCR80.dll was not found" then "iTunes was not installed correctly. Please reinstall iTunes - Error 7 (Windows error 126)". When will Apple fix this? Don’t feel like uninstalling all Apple software and then re-installing it as suggested, as I am on a terribly slow internet connection while travelling in the DR Congo.
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall press on)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
got notification that new Itunes version is available, once i installed it I'm no longer able to open Itunes, I get the error message, Not installed properly. Reinstall itunes. Error 7(Windows error127), I tried repairing itunes, Apple Aplication support, apple mobile device support, bonjour and I even uninstalled and reinstalled Itunes and still problem exist, any solution?
I have windows 8I got this message today too. I understand that my music is stored on my computer, however I want to be certain that if I re-install iTunes, it won't erase my library....playlists, playcounts, checked songs, etc.
-
I updated itunes. Now it doesn't run. I keep getting -" Runtime error Program Files (x86)...itunes helper R6034 An application has made an attempt to load the C runtime library incorrectly. Please contact support team."
Well how do you do that without owning a MAC? This error pops up every time I start my computer. The other pop up says Error 7 (Windows error 1114)
I have uninstalled itunes and re-installed it (I still get the pop up after itunes was uninstalled.)
I can't find a restore point before the latest update. And I can't run itunes on my Windows 7 computer. Any advice out there?Do the following:
Uninstall from Windows the following five programs: iTunes, Apple Software Update, Apple Mobile Device Support, Bonjour and Apple Application Support. You do this from an applet in Control Panel called Programs & Features (in Windows 8, 7, or Vista) or Add or Remove Programs (in Windows XP).
Download the latest version of iTunes from Apple and note the location you're saving it to so you can find it once it's done.
Run the iTunes installation as an administrator, just Right click iTunes installer and Run as Administrator. -
While running an update in itunes (not installing), it stopped in the middle of the update and i receceived the following messages:
Application failed to start because AVFoundationCF.dll was not found. Reinstalling itunes may fix the problem. Then "itunes was installed incorrectly. Please reinstall itunes Error 7 (Windows error 126)". If i uninstall and reinstall itunes will I lose all of my music, etc.?Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall press on)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
I have windows 7 and I have been trying to install the newest update for itunes and quicktime but I keep receiving the same Bonjour error. I even tried to do it manually and no luck. I also tried to unistall bonjour but it would not even allow me to unistall it either. No matter what I do I get the same error listed below:
The path C:\users\owner\appdata\local\apple\apple software update\bonjour64.msi cannot be found. verify that you have access to this location and try again or try to find the installation package "bonjour64.msi" in a folder from which you can install the product bonjour.
I would greatly appreciate any help because this appears whether i am trying to install the updates or remove bonjour to reinstall. I am stuck.
Thank You in advance!!!The path C:\users\owner\appdata\local\apple\apple software update\bonjour64.msi cannot be found. verify that you have access to this location and try again or try to find the installation package "bonjour64.msi" in a folder from which you can install the product bonjour.
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on 25 June 2010. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove".
Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time? -
Unable to update iTunes: Related to Bonjour error "WSARecvMsg error 87"
I am running iTunes 9.2.0.61 on Windows 7 Ultimate x64. For some time, I have been unable to update iTunes to the latest version beyond what I have, regardless of what the latest version is.
Using Apple Software Update, I get the following error during the update:
"Errors occurred while installing the updates. If the problem persists, choose Tools > Download Only and try installing manually."
Accompanying this error in the Application log in Event Viewer are a few errors:
Event ID: Source: Occurrences:
100 Bonjour Service 7
11920 MsiInstaller 1
Event ID 100 from Bonjour Service has the following message:
Log Name: Application
Source: Bonjour Service
Date: 10/31/2010 8:51:05 AM
Event ID: 100
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: WILL7
Description:
The description for Event ID 100 from source Bonjour Service cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
WSARecvMsg failed (87)
The specified resource type cannot be found in the image file
Log Name: Application
Source: Bonjour Service
Date: 10/31/2010 8:51:05 AM
Event ID: 100
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: WILL7
Description:
The description for Event ID 100 from source Bonjour Service cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
WSARecvMsg failed (87)
The specified resource type cannot be found in the image file
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Bonjour Service" />
<EventID Qualifiers="0">100</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-10-31T12:51:05.000000000Z" />
<EventRecordID>16990</EventRecordID>
<Channel>Application</Channel>
<Computer>WILL7</Computer>
<Security />
</System>
<EventData>
<Data>WSARecvMsg failed (87)
</Data>
</EventData>
</Event>
Here is the error for event 11920 from MsiInstaller:
Log Name: Application
Source: MsiInstaller
Date: 10/31/2010 8:51:06 AM
Event ID: 11920
Task Category: None
Level: Error
Keywords: Classic
User: WILL7\swsander
Computer: WILL7
Description:
Product: Bonjour -- Error 1920. Service 'Bonjour Service' (Bonjour Service) failed to start. Verify that you have sufficient privileges to start system services.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MsiInstaller" />
<EventID Qualifiers="0">11920</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-10-31T12:51:06.000000000Z" />
<EventRecordID>16991</EventRecordID>
<Channel>Application</Channel>
<Computer>WILL7</Computer>
<Security UserID="S-1-5-21-2626302321-2836749625-3976135476-1001" />
</System>
<EventData>
<Data>Product: Bonjour -- Error 1920. Service 'Bonjour Service' (Bonjour Service) failed to start. Verify that you have sufficient privileges to start system services.</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>
</Data>
<Binary>7B34314246304445342D354241452D344238382D414644332D383641333042323232313 8367D</Binary>
</EventData>
</Event>
I checked my Services console and Bonjour was started. I can also stop and start it without issue. I searched for these errors, but most of what I found was trouble getting the Bonjour service to start and as you can see, this is not my issue.
I have also tried to update iTunes with Bonjour stopped and disabled and with my Eset NOD32 Antivirus software disabled, but neither of these steps made any difference. I do not have a third-party firewall on my PC, but I am using Windows firewall. I have also tried disabling the Windows firewall, but this made no difference.
Any help would be appreciated.More information:
Found this in the System log in Windows Event Viewer. There are many occurrences coinciding with the times I have been trying to update iTunes and/or Bonjour.
Log Name: System
Source: Service Control Manager
Date: 10/31/2010 9:44:14 AM
Event ID: 7024
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: WILL7
Description:
The Bonjour Service service terminated with service-specific error The parameter is incorrect..
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7024</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2010-10-31T13:44:14.338716200Z" />
<EventRecordID>94955</EventRecordID>
<Correlation />
<Execution ProcessID="876" ThreadID="4212" />
<Channel>System</Channel>
<Computer>WILL7</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">Bonjour Service</Data>
<Data Name="param2">%%87</Data>
</EventData>
</Event>
Message was edited by: scottws
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