Bonjour & Firmware Update
I just updated my MacBook that was working fine with the new Firmware and now my Bonjour printing doesn't work. Any suggestions?
I have the same problem, btw. My AEBS 7.3.1 routinely loses all Bonjour support. Restarting the base station or power-cycling are the only fixes. I don't think the issue is on the Leopard side, but I'll reboot my laptop the next time it happens just to be sure.
Bonjour for Windows creates a JetDirect-style printer connection if I recall correctly. So after using it to discover and setup a new printer, it wouldn't really matter anymore if it suddenly disappeared. I'd have to double-check this to be sure, though.
On that note, I would recommend using JetDirect-style connections on your Mac, too, since bonjour connections are notoriously flaky for large print jobs like printing 8x10 photos.
Similar Messages
-
My ipod nano 6th gen doesn't appear anymore in iTunes since firmware update.
My IPod nano was upgraded to the firmware update to 1.2.
I've lost all my music on it during the firmware upgrade (not sure this is normal).
I can't see it anymore in ITunes. I got some windows blue screen when trying to solve the problem.
I've tried to uninstall-reinstall all Apple products on my windows 7 (following the apple support, with bonjour, quicktime, ...).
I've also tried to connect it on 2 other fresh windows machines, but it doesn't appear either ...
I've tried with other software but impossible to use because the first libray must be created with iTunes.
The iPod seems normal and the screen is reactive ... but I can't use it without any music on it.
I've reset my ipod with no luck. Tried in disk mode also, .... what can I do more ?
I cannot restore it because it's not visible in iTunes.
Many thanks for your help !flacaasampson wrote:
I have already tried the troubleshooting through Apples website, I need to know what to do next because NOTHING has worked this far.
Thanks!
No can do. You haven't told us what you have done! -
Secure link to iTunes store failed and Connection attempt to firmware update server was unsuccessful
Hello everyone, Im facing error with my iTunes. When I run diagnostics i can see "Secure link to iTunes store failed" - please see the image below
Please note: as it is showing secure link to itunes is failed but still i can see iTunes store, but the above error shows when I run diagnostics.
After that when I go through the next and I found the diagnostics report as below, within report i have marked a line with RED colored "Connection attempt to firmware update server unsuccessful". I need HELP!!!!!
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
Gigabyte Technology Co., Ltd. G31M-ES2C
iTunes 11.3.0.54
QuickTime not available
FairPlay 2.6.12
Apple Application Support 3.0.5
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.1.2.6
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0012B9F0069DE9C0
Current user is an administrator.
The current local date and time is 2014-08-05 01:48:05.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA GeForce 8400 GS
**** External Plug-ins Information ****
No external plug-ins installed.
The drive G: ZTE USB SCSI CD-ROM Rev 2.31 is a USB 2 device.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {14DCBC2B-34CB-431B-8625-1E62D7310533}
Description: WAN (PPP/SLIP) Interface
IP Address: 10.128.133.101
Subnet Mask: 255.255.255.255
Default Gateway: 10.128.133.101
DHCP Enabled: No
DHCP Server:
Lease Obtained: Thu Jan 01 06:00:00 1970
Lease Expires: Thu Jan 01 06:00:00 1970
DNS Servers: 8.8.8.8
156.154.70.1
Active Connection: Teletalk
Connected: Yes
Online: Yes
Using Modem: Yes
Using LAN: No
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2014-08-04 03:23:27.
**** Device Connectivity Tests ****
iPodService 11.3.0.54 is currently running.
iTunesHelper 11.3.0.54 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.Hi msahed,
Welcome to Apple Support Communities.
It sounds like there is an issue with your PC establishing a secure connection to the iTunes Store and the firmware update server. Try following along with the articles below, as they should resolve the issues that you described.
iTunes: About the "A secure network connection could not be established" alert
http://support.apple.com/kb/ts1470
iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/TS1814
I hope this helps.
-Jason -
LaserJet M1217nfw won't do wireless printing from iMac 10.7.5 after HP firmware update
My LaserJet M1217 worked perfectly until I did the recent firmware update. Now it's a brick. I called tech support, was on hold for nearly an hour, got offshore folks who kept me on even longer with marketing hoo-hah, and finally told me that the mfp was no longer under warranty and they wouldn't help unless I paid. I explained that the problem was caused by HP's own firmware update, but no dice. Tried a tweet to HP - also no luck. Tried again, had a nearly two-hour hold, couldn't understand the guy. Wasn't about to pay when the help was incomprehensible. So now I have a brick. And clients waiting. And a grudge.
I tried the fix suggested earlier in the forum - holding down the x and the right arrow while powering up. The printer showed ready...and made copies, but when I tried to print I still got printer errors saying the printer isn't connected to the computer.
So I went to system preferences and deleted the HP M1217, then went online and downloaded the HP driver again. Opened it up, but now during setup it wants the network address or network name for the desired printer. And I have no idea. I tried going on Safari and entering localhost:631/printers, but since the HP still isn't in the system, it doesn't show up. And maybe this wasn't even the right thing to try, but I'm getting no help from HP, and I'm not very technical. Argh.
Any thoughts? Or should I just chuck what was a wonderful device and never buy anything from HP again.
Thank you!!!Hello SC_W,
The IP address can be fixed by going to Setup > Network Config > TCP/IP Config from the printer front panel.
Then select Manual and set the IP as manual.. I would using an higher value to avoid IP conflicts (e.g. if the current IP is 10.0.0.1, change only the last part to 10.0.0.20 so the address will remain and won't be used by other devices when the printer is powered off.)
Although I personally doubt it will help assigning a fixed IP as Mac OS X uses Bonjour hostname to communicate with the printer (which is fixed) and not athe IP address as Windows uses.
Additionally, as Apple products uses Bonjour, I could see some discussions on this matter for the Home Hub 3.0.
Below is an example:
https://community.bt.com/t5/Other-BB-Queries/HomeHub-3-Apple-Bonjour-not-working-for-AirPlay-AirPrin...
If setting a fixed IP does not help, try the folowing to isolate the problem and ensure if Multicast packets transfer may cause the issue:
From your Mac go to System Preferences > Print & Scan, click the Plus sign and then click the IP tab.
Select the HP Jetdirect Socket protocol and type the IP as the address value.
Add the printer, you will see an additional print queue listed as the IP address.
Keep using this queue for printing and let me know if you may se any difference for this print queue..
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution -
Connection attempt to firmware update server was unsuccessful.
I have successfully installed iTunes 10.5 onto my WIndows 7 64 bit laptop. Everything I have tried works, except for one thing.
When I try to install iOS5 onto my iPad 2, I can successfully download the file but shortly after it starts installing, it bombs out and gives an error 3259 and then deletes the iOS5 file so I have to download it again!!!!
I found the Diagnostics thing in iTunes and everything seems fine except the below (normally the activation server is fine when I run the diagnostics, but this time it failed):
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was unsuccessful.
The network connection timed out.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
I have tried the following:
1. Delete contents in hosts file
2. Deselect the certificate revocation checkbox
3. Checked SSL3.0 and TSL 1.0
4. Turned off my firewall
5. Added the whole Apple domain to the Exclude list on my anitvirus
6. Added all the iTunes/Apple/Bonjour folders in Program Files, Program Files (x386), Local, Local Low, Roaming and iTunes in My Music to the Exclude list on the antivirus
7. Tried to run the diagnostics on a second computer, with the same result
8. Switched my laptop over from my Wi-Fi/ADSL network to my phone hotspot network with the same result
9. There are one or two other things I have tried as well that I can't remember
I have spent about 4 hours searching the internet, changing settings, restarting etc etc etc and I am about to punch a hole in my iPad and go get an Android device
PLEASE, PLEASE, PLEASE can somebody tell me why this is happening and how I can fix itI have found a solution to the iOS5 upgrade that was being stopped by the above connection problem.
1. Unplug your iPad from your computer and plug it back in again
2. A message box will come up that asks if you want to download and install or just download the new iPad firmware.
3. Use the DOWNLOAD only option.
4. Once it has downloaded, click on your Device in iTunes and it should start to install automatically -
I've tried updating on both my desktop and laptop, neither work. I have the newest version of iTunes as well, so that can't be the problem. When I run diagnostics:
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Hewlett-Packard HP Pavilion g7 Notebook PC
iTunes 11.3.1.2
QuickTime not available
FairPlay 2.6.15
Apple Application Support 3.0.6
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.1.2.6
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0038BB880CE6FDE0
Current user is not an administrator.
The current local date and time is 2014-09-04 12:48:09.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Advanced Micro Devices, Inc., AMD M880G with ATI Mobility Radeon HD 4250
**** External Plug-ins Information ****
Plug-in Name: Last.fm AudioScrobbler
Plug-in Loaded: Yes
Plug-in Version: 4.0.5
Plug-in File Version: 6.0.5.4
Plug-in Path: C:\Program Files (x86)\iTunes\Plug-ins\itw_scrobbler.dll
iPodService 11.3.1.2 (x64) is currently running.
iTunesHelper is currently not running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {CE989488-FC81-488B-A970-91D722749820}
Description: Realtek RTL8188CE 802.11b/g/n WiFi Adapter
IP Address: 192.168.254.3
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.254.254
DHCP Enabled: Yes
DHCP Server: 192.168.254.254
Lease Obtained: Thu Sep 04 12:18:22 2014
Lease Expires: Fri Feb 25 02:18:22 2022
DNS Servers: 192.168.254.254
Adapter Name: {5E3757D2-481F-4D48-B535-A6A6ACF48517}
Description: Realtek PCIe FE Family Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 17:00:00 1969
Lease Expires: Wed Dec 31 17:00:00 1969
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2014-09-04 12:47:39Hi christeag,
The only thing I can identify as an issue is that your Windows Firewall is running and iTunes is not enabled in it, so this may be the source of your issue. Here is an article for you that will help you rectify this situation:
How to enable iTunes in Windows Vista, Windows 7, and Windows 8 firewall
http://support.apple.com/kb/HT2553
Thanks for coming to the Apple Support Communities!
Regards,
Braden -
Connection attempt to firmware update server was unsuccessful. The network connection timed out
Hi. I have recently updated my iTunes to version 10.5.0.142 and cannot access the iTunes store after the upgrade. I have checked all the support articals and tried uninstalling and reinstalling iTunes, ensured that the firewall,internet explorer etc are correctly configured. Any help would be appreciated.
Below my diagnostics results:
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Microsoft Windows 7 x64 Business Edition (Build 7600)
Dell Inc. Latitude E6520
iTunes 10.5.0.142
QuickTime not available
FairPlay 1.13.35
Apple Application Support 2.1.5
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 4.0.0.96
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.3.494
Gracenote MusicID 1.9.3.106
Gracenote Submit 1.9.3.136
Gracenote DSP 1.9.3.44
iTunes Serial Number 0034AABC03B14CA8
Current user is an administrator.
The current local date and time is 2011-11-05 23:04:22.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA NVS 4200M
Intel Corporation, Intel(R) HD Graphics Family
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.5.0.142 (x64) is currently running.
iTunesHelper 10.5.0.142 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {D16D8541-B70F-4DD7-A7C6-32B8EC55622C}
Description: Cell C
IP Address: 197.105.149.240
Subnet Mask: 255.255.255.255
Default Gateway: 0.0.0.0
DHCP Enabled: No
DHCP Server:
Lease Obtained: Thu Jan 01 02:00:00 1970
Lease Expires: Thu Jan 01 02:00:00 1970
DNS Servers: 41.50.20.29
41.50.20.61
Adapter Name: {37C32779-B216-4D52-80FA-B4C3DF705DF3}
Description: DW1530 Wireless-N WLAN Half-Mini Card
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: No
DHCP Server:
Lease Obtained: Thu Jan 01 02:00:00 1970
Lease Expires: Thu Jan 01 02:00:00 1970
DNS Servers:
Adapter Name: {6ADC43CF-4031-4D31-9B46-2BF2867B8E09}
Description: Intel(R) 82579LM Gigabit Network Connection
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 02:00:00 1970
Lease Expires: Thu Jan 01 02:00:00 1970
DNS Servers:
Active Connection: Cell C
Connected: Yes
Online: Yes
Using Modem: Yes
Using LAN: No
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2011-11-05 22:37:41.Finally found a solution:
For PC users, before reinstalling, try this:
Start-> Programs -> Accessories -> (Right Click On Command Prompt) ->Run as Administrator
then type in:
netsh winsock reset
hit enter, restart PC, open iTunes. Hopefully fixed. -
Not Able To Print w/ Lexmark X2600 After Recent Airport Firmware Update
Hi,
So, after the recent firmware update for the Airport Extreme (802.11n), I can no longer print to my printer share. The device is recognized in Bonjour, and I use the correct driver as I did before, but when I send something to the printer, it just reads:
"Connecting to MyNetwork.local...
There is a problem communicating with the printer. Make sure the printer is powered on and connected to the computer. Delete or hold the job and try again."
Now, if I connect the printer directly to my computer and set it up with the same drivers over USB, it works just fine. Can I get some support on this?Hi,
Have you tried this?
To change the printer’s network settings:
1. Open the printer's embedded Web server.
2. Click the Networking tab. For wireless settings, click Wireless. For IP settings, click IP
Configuration.
3. Change the printer's settings to match the settings of the network, then click Finish.
4. Close the printer's EWS, then disconnect the Ethernet cable from the printer.
5. The control panel lights will cycle.
The previous procedure is from the Wireless Printer User Guide for your printer.
Best regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer -
Macbook4,1 10.6.8 and firmware update - what went wrong?
Macbook 4,1 2008 2.4Ghz (not unibody). I recently reformatted my hard drive and reinstalled 10.6 from the Retail DVD and all seemed to go well. The MB was working fine up to that point. I then set up the MB (network, date and time, etc.) and repaired permissions.
I then checked Software Update and downloaded and installed the recommended updates to 10.6.8.
Again, all seemed to go fine. System booted and I repaired Permissions again. I went to the Apple web site, a couple of other web sites, and Software Update found another update to install: Firmware. Though I don't remember what version.
I clicked OK and it installed.
Upon reboot, it seemed to install okay.
But then I left the Macbook and it went into Sleep.
I didn't come back to it again until the next day.
When I pressed a key to wake it, I got what I now know is the screen that appears after you wake it from SAFE SLEEP. As per this Apple KB article: http://support.apple.com/kb/HT1757.
And this is where the problems started.
After the MB woke to the Safe Sleep screen, which shows the desktop a little "out of focus", the progress bars started filling in from left to right, BUT before they completed, the screen went BLACK.
And it has had a problem with black screen ever since. I can boot the MB from internal or external HD or from DVD, and it seems to boot fine. Boot chime, Apple logo, spinning wheel, then at the point where it pauses, blue screen, then goes to desktop, instead the screen goes black.
It finishes booting, but seems to go into Sleep.
I can wake it by pressing a key, but the screen either comes on and goes black again after 10 seconds, or I get the Safe Sleep wake screen, and then it goes black after 10 seconds.
And at boot or when waking the MB, the front LED flashes 5 times. There are no error beeps.
I've tried changing RAM, but problems remain.
So what's all this? Any ideas?
The display doesn't seem dead, as it works to boot and wake. The MB works fine with external monitor.
It's weird, but I can't think of anything apart from the Firmware update. The problems started right after installing it.
Unfortunately, this model of Macbook doesn't have a Firmware Restoration image to download and burn to CD. It is the ONLY Mac at this point that doesn't have this!
I called Apple support and even bought the 49 Euro Pay Per Incident service, which proved to be the same as throwing 49 Euro out the window. The only "technical" support they provided was to Reset the SMC, which you can find out about FOR FREE at the Apple website. And which I'd done anyway. I'd also reinstalled the MacOS. Don't want to beef too much, but sheesh, you've already got a Macbook that might need costly repairs, and they make you pay 49 Euro BEFORE they even ask you about the problem and what you've done to try to solve it. I'm tempted to say "ripoff". I mean, if all they can offer you is the advice to reset the SMC - which Apple offers for free at their website - then that's pretty poor service for 49 Euro, to say the least.
Apart from the wasted 49 Euro, I'm pretty peeved about the Firmware update (or so it seems) wrecking a perfectly working 2008 Macbook. I don't know how to convince Apple of this, but I'm certainly going to try.Thanks for the reply.
Re. the Displays setting, the Macbook display isn't recognized and mirroring isn't an available option.
I've scoured the net and the idea of replacing the PRAM battery may be something to try. I read a post by a guy with a Macbook logic board screwed up by a Firmware update, which he solved by replacing the PRAM battery, as when you disconnect it you reset the logic board.
Which capacitor?
No luck so far with talking to Apple. I will try to get hold of someone a little more tech savvy and/or in a position of authority, as it seems that the Firmware is the culprit. Obviously a million other things could go wrong with a Macbook, but given the timing here it looks like the Firmware. Firmware updates can and occasionally do screw up a computer, as most manufacturers will warn you before you apply the update: PC makers, printer makers, etc. And they probably warn you that it's all your responsibility if anything goes wrong. But re. the Apple Firmware update:
1) it came thru Software Update
2) there was no warning
3) to make things worse, there's no Firmware Restoration image that I can burn to a CD to reflash the logic board: this is the only Apple computer that doesn't have a Firmware Restoration option
I'll try to get thru to a manager and convince him/her that the firmware may have been the cause.
Do you think an authorized Apple tech might have access to some way to do a firmware restoration? Something not avaiable to mere mortals? Because if not, the only solution looks like a new logic board. -
New symptoms since latest firmware update
OK I have a 1tb sky hd box which hasn't had any really annoying issues up until the new firmware update (the one with the new Kids tile which is annoying in its own right). Anyway, I have been watching the cricket on SS2 and every so often when they break for a short advert between overs I've lost sound when it tries to revert to DD5.1 after switching from 2.0 on the adverts. I have to change channel and back again to get the sound back. Also, for the first time, my planner was showing empty today so I had to do a planner rebuild which solved the issue. Still, at least they seem to have solved the sound dropout issue. So just heads up for anyone else with a 1tb box who experiences the same issues.
(Quoting Karl Petersen here:)
There's a bug in iMovie 6 that makes it impossible to re-edit (Update) photo clips previously imported with the Ken Burns checkbox ON. The source photo, normally stored in the Media folder of the project, is (inappropriately) discarded when you empty the iMovie trash. The clips Update as black clips and the preview is usually black too, if I recall.
The workaround is to 1) drag the photo from the iMovie trash to the iMovie Clips pane; or 2) never empty the iMovie trash.
Sue -
Cisco Router tried to take a firmware update and no longer works
Ok so internet was working fine until Cisco Connect told me to take an update. My connection is wired and there were no disruptions during the download. Yet the download still failed and now my power light blinks continuously and there is no internet access. I tried instructions on "How to unbrick your Cisco Router", even got them to work, it took the firmware update from the cmd line. Still doesnt work though. What's wrong with this thing and how do i fix it?
Solved!
Go to Solution.I ended up downloading a firmware utility program and was able to get it to reload. The power light became solid somewhere between 2-5 mins, however still didnt connect to the internet. Found that all this factory resetting will change your Internet access name & password, with no way to find out the new one. You have to remove the Cisco Connect program from your computer and reload it from the original disk. Only then will you be up and running again. While I appreciate the response Helm, I was way beyond a 30 second reset button solution when I posted this lol.
-
Macbook 2008 4,1 serious problems after 10.6.8 and 1.4 firmware update
I'm having a problem with my 2008 2.4Ghz Macbook. After doing a fresh install of 10.6.0 with a Retail DVD, the MB was working perfectly, absolutely no problems at all. I then ran Software Update and installed all the recommended updates to 10.6.8, and I only noticed in passing that there was a Firmware update to do too, as reported by Software Update. I ran that as well and, IIRC, it was applied after fully updating to 10.6.8 and after rebooting twice. The MB rebooted, ran the Firmware update (which seemed to complete fine, as the progress bar completed normally against the grey screen), then rebooted. Again, IIRC, after running the Firmware update, and I'm now at 10.6.8, I started a Repair Permissions and left the MB for a while. It was the next day, maybe 15 hours later, when I went back to the MB and it was in Sleep. I pressed a key to wake it and this is when the weirdness started.
The screen was "fuzzy", sort of out of focus, though I could see the desktop, and what I could see was: the Disk Utility window open on Repair Permissions (which had completed normally) and several Vertical Segmented Bars running across the bottom part of the screen, at about the height where the Firmware Update progress bar was. These bars were filling in from left to right. IIRC, it may have looked a little like when you wake from Deep Sleep (or Hibernate, or whatever it was called). Like when you Wake from Sleep after the battery has run out and then you plug the AC adapter in.
Anyway, before the Vertical Segmented Bars progress was completed, the screen went black. Pressing keys didn't bring the desktop back.
I did a forced shutdown, reset the SMC, then rebooted. No startup chime. The Superdrive, hard drive and fans spun up, but the screen remained black. After a few reboots, I got a desktop back, and tried to reinstall from both an external HD (with Restored disk image) and the Retail Snow Leo DVD. Both times, the MB booted to the startup screen: with the external HD, I held down Option and chose the Snow Leo install; with the DVD, the MB started normally while I held down the C key. The boot started from the HD and the DVD, but after about 60 seconds, with Apple logo and the spinning "cog wheel", the screen went black. And seemed to shut down. With the external FW hard drive, the drive made a loud click, its LED went off, then it came back on after a few seconds, as if it had lost all power to it, then the LED lit up when power returned to it from the shut down MB. Anyway, the installs failed.
I then attached the 2.4 MB to another MB (2.1) in Target Disk Mode and it booted fine into TDM. It showed up on the 2.1's desktop, I ran Check Disk and it checked out okay. I then looked under Startup Disk and the 2.4's disk was listed there, with 10.6.8.
I then booted the 2.1 from the 2.4's disk and it booted fine. I ran check Permissions, and a huge list of permissions to repair came out. At this point, I've left things as they are. The 2.1 is booted from the 2.4, the latter used as external boot HD.
I then replaced hard drive and RAM. Tried to boot from DVD and install, got to Apple logo and spinning cog wheel, but after about 2 minutes the screen went black.
I then connected an external monitor and rebooted from the DVD. The external display received a video signal and I got to the Snow Leopard install screen. All this time the Macbook display has remained BLACK.
I went to Disk Utility and reformatted the new drive, then started the installation, which completed fine. The Macbook runs normally connected to the external display.
Any thoughts?
Why would the Macbook display work fine at boot (Apple logo, etc.), but then cut out after about 2-3 minutes?
Why would the Macbook screen remain black while I got a video signal on an external monitor?
Does this sound heat-related in some way? I should note that while booting from the DVD and now installing Snow Leopard, the fans are going pretty fast.
I just want to point out that this was an absolutely pristine, impeccable Macbook until these recent problems. It is in fantastic condition, none of the usual chips out of the top case and trackpad area. After the latest fresh install of 10.6.0 it was perfect upon reboot. Fast, perfect Airport and Bluetooth, FW and USB worked perfectly with a FW drive and USB mouse I hooked up. The update to 10.6.8 via Software Update seemed to complete fine.
Then all the problems started AFTER THE FIRMWARE UPDATE.
I don't know how much stock can be put in the firmware update being the cause of the problems, but the sequence here would bear that out. These are also somewhat unusual problems, at least in my experience.
One of the odd things was when I first went to wake the Macbook after the firmware update: the "fuzzy", out-of-focus screen and the segmented progress bars. And it was just before the segmented bars completed progress from left to right that the display cut out and went black. And from that time on, I've had the aforementioned problems.
Any ideas or links to similar problems would be greatly appreciated, e.g. possibly firmware related, or where the Macbook screen works but goes black after a couple minutes. And now that I've been able to connect to an external monitor, it would seem that the video signal is okay too.
Thanks.Just to update.
After leaving the Macbook unplugged and without battery for a few days. I reset the SMC and, with no battery installed, I've just now rebooted and:
1) the first time, it booted, but no chime, and when the display turned on, once again I got the "out of focus" desktop AND the segmented vertical bars on the desktop (and the bars were filling in from right to left); the display went black after about 10-15 seconds;
2) I shut down and swapped some different RAM, then reset the SMC again and booted without battery. This time I got the boot chime and the Macbook booted to the Apple logo screen and spinning cogwheel. After about 2 minutes, the cogwheel stopped spinning, as if to boot to the desktop, but then the display went black. The front light started to pulse after about 10 seconds, and the Macbook appeared to be in Sleep.
3) I woke the Macbook from sleep by hitting a few keys and this time it went to the desktop. This is the first time it's gone to the desktop since the problem started.
I had enough time to see that everything appeared normally on the desktop, such as the time and date, Airport was connected, etc. And then the display went black again, after about 10 seconds.
At this point, I can now always get to the desktop, but the display goes black after about 10 seconds. I have just enough time to press a few keys and the Macbook does respond.
4) I shut down and reinserted the battery. Here's where new problems show up.
With the battery inserted, and the Macbook in sleep, if I hit a key, the DVD spins up as the Macbook is waking, BUT now the front sleep indicator light FLASHES (blinks) 5 TIMES. No beeps.
The Macbook still gets to the desktop, like before, and the screen goes black after 10 seconds.
I found some info on the Apple site re. 5 flashes (Article 21502):
If you don’t hear beeps, but the sleep indicator light flashes five times when you start it up or wake it from sleep, its battery may need service. Take the battery to an Apple Authorized Service Provider, such as an Apple Retail Store.
For more information, see the Apple Support article below.
You can continue using your computer before you service the battery. Use a different battery, or connect the computer’s power adapter and plug it into a power source.
Note:If you use your computer without a battery or with a faulty battery, you could lose all unsaved changes if it’s unplugged while it’s on.
BUT, the battery is not defective, as it works okay in another Macbook.
I should also point out that the problem with the 5 indicator light flashes or with the battery did not exist before the 10.6.8 and the Firmware 1.4 updates.
Any ideas? -
No updatable devices found after firmware update
Unfortunately I didn't check here before doing the latest updates. I dl'd the following on the night of July 1:
2007-07-01 01:49:08 -0400: Installed "SuperDrive Firmware Update" (2.1)
2007-07-01 01:49:31 -0400: Installed "iTunes" (7.3)
2007-07-01 01:49:35 -0400: Installed "Safari 3 Beta Update" (3.0.2)
2007-07-01 01:53:02 -0400: Installed "Mac OS X Update (Intel)" (10.4.10)
2007-07-03 00:30:01 -0400: Installed "Audio Update 2007-001" (1.0)
Since then each time I restart the computer the SuperDrive Update launches and tells me no updatable devices have been found. But this machine has a SD, unless I'm very much mistaken. Why won't the update take? Is it related to the ex HD issues I've been reading about here with 10.4.10?
I also just looked at my sys log and it could be its own novel since these updates. I was going to post it in hopes it would help the Mac guys smarter than I, but I think it would flood out this post.
I am also having the internet drop issue, again only when I'm on battery power, but I understand that's a bigger issue than just my machine. My Safari windows seem to be hanging and giving me the spinning beach-ball a lot when I try to scroll.
I ran disk repair on permissions, that's all sorted out. I don't know what else to do to resolve the firmware update. Please help. Thanks!At the risk of sounding stupid.. how would I delete the download?
And if I have a SuperDrive, which I do, why wouldn't the update apply to me and why would Software Updater have prompted me to download it in the first place? -
Does anyone know how to solve: "Firmware update failure. Disk write error"?
Hi all,
Here is the list of all what went wrong and where I am now:
1. My Ipod worked well
2. I wanted to update it, you know, the normal thing with Itunes
3. Every time I tried, my computer froze. I was unable to add only one song (both automatically and manually).
4. I took my external drive (where my music is) at work and tried again: same result.
5. I decided to run the Updater I have on the CD that came with the Ipod.(2005-02-07; I usually avoid the newer version, having had once a problem when putting a newer version of Updater).
6. The Updater was unable to operate any action on my Ipode (I don't remember the messages now).
7. Like I tried what I describe here above like a hundred time. I decided to format the Ipod with Windows (My Computer, right click on the Ipod, format).
8. It did and now I have only the famous folder with an exclamation mark on my Ipod.
9. Now when I am running the Updater, it says it cannot Restore the factory settings giving this message "Firmware update failure. Disk write error".
I would appreciate any help because, during the last 2 hours, I read and tried all I found on the Support Help here on the Apple web side without any result yet.
Thank a lot for your answerHi Cyrille,
Have you looked at Knowledge Base Document #301267 on "Disk cannot be read from or written to" when syncing iPod or "Firmware update failure" error when updating or restoring iPod?
Jon
Mac Mini 1.42Ghz, iPod (All), Airport (Graphite & Express), G4 1.33Ghz iBook, G4 iMac 1Ghz, G3 500Mhz, iBook iMac 233Mhz, eMate, Power Mac 5400 LC, PowerBook 540c, Macintosh 128K, Apple //e, Apple //, and some more... Mac OS X (10.4.5) Moto Razr, iLife '06, SmartDisk 160Gb, Apple BT Mouse, Sight.. -
New Firmware update, computer much worse off
Hi all, this is my first post, I just did the new Macbook firmware update today (November 14th), I was experiencing the problem that the update was supposed to fix, but not my Macbook is doing the problem worse (now when I flip the lid closed it won't come back from sleep), and my mouse (both trackpad and USB mouse) will only right click (no matter if I am right clicking or left clicking), I've checked the settings for my mouse and they are correct (in fact I hadn't changed them at all in the past month)
Very irritating, anyone out there having a problem with this latest update? What should I do?Scratch the mouse problem (quite embarrassing) I had something sitting on my bluetooth keyboard which was out of site at the time, and it was holding the ctrl button down
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