Bonjour, j'ai une erreur 1009 dans DPS APP Builder

bonjour, j'ai une erreur #1009 dans Folio App Builder, lors de la création d'une application Ipad, au moment ou j'ai sélectionné les certificats Apple et que je veux passer à l'étape suivante. Quelq'un a-t-il une solution?

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Similar Messages

  • Erreur DPS app Builder #1009

    Bonjour, peut-on m'expliquer ce que c'est que Erreur DPS app Builder #1009?
    Merci

    Sans réel réponse... j'ai fait ce qu'il était marqué comme désinstaller /réinstaller, rien ne change. j'ai lu les autres post et pas réellement de réponse. J'ai appelé le support, ils me disent que c'est un problème sur lequel ils bossent sinon, désinstaller /réinstaller... je ne peux pas faire plus là?

  • Impossible de télécharger la dernière version du DPS Apps Builder- fichier d'installation endommagé

    Bonjour,
    J'essaye sans succès depuis hier de télécharger la dernière version du DPS
    Apps Builder depuis votre site ou via le support en ligne et à chaque fois
    que j'essaye de l'ouvrir il me met le message :
    Désolé, une erreur s'est produite.
    L'application n'a pas pu être installée, car le fichier d'installation est
    endommagé. Essayez d'obtenir un nouveau fichier d'installation auprès de
    l'éditeur de l'application.
    J'ai réessayé 20 fois.
    Je suis sous Max OS X (version 10.6.8)
    JE CRAQUE !!!
    Help me
    -- Sophie JOSSE

    DPS App Builder installer file is damaged

  • Submitting to the build queue - DPS App Builder v27

    I am wanting to update our current app to v27. I have downloaded the new tools, including the new DPS App Builder from our DPS Dashboard. (running CS6 - Pro Account)
    I have gone thru the simple steps of "editing" our existing app in App Builder and now I have encountered the "pop-up window will disappear once completed" window. This process never comes to an end. I have waited over 45 mins for the build to be submitted and for the pop-up window to disappear. No luck. I have to force quit App Builder to stop.
    I have deleated App Builder and re-downloaded it and went thru the same process and still get the never-closing "submitting to the build queue" window.
    If I re-launch App Builder, I do see in the App Details column that our App has been modified by way of the "last modified date" but can I trust that it has been modified as I never get to the "finish" button using App Builder.
    Thanks in advance.
    Tom

    Dear Dan,
    This bug is still persists in the version 2.8.0. My client has started to compire our app, but the AppBuilder does nothing just waiting in. Before the malfunction, the appbuilder has reported an error: the size of the app was to big (bigger then 5 Mb).
    My client has reduced the filesize, but then come the "freezing".
    There is the application log file:
    10/1/2013 00:43:00.209 [ERROR] ViewerBuilder An uncaught error has occured: Error #1085
    10/1/2013 01:42:59.425 [ERROR] ViewerBuilder An uncaught error has occured: Error #1085
    10/1/2013 02:42:59.740 [ERROR] ViewerBuilder An uncaught error has occured: Error #1085
    10/1/2013 03:42:59.132 [ERROR] ViewerBuilder An uncaught error has occured: Error #1085
    10/1/2013 04:42:59.088 [ERROR] ViewerBuilder An uncaught error has occured: Error #1085
    10/1/2013 05:42:58.892 [ERROR] ViewerBuilder An uncaught error has occured: Error #1085
    10/1/2013 06:42:59.289 [ERROR] ViewerBuilder An uncaught error has occured: Error #1085
    10/1/2013 07:42:58.729 [ERROR] ViewerBuilder An uncaught error has occured: Error #1085
    10/1/2013 08:32:41.906 [WARN] com.adobe.viewerbuilder.models.publication.SettingDescriptor Cannot compare the activation viewer version with a string that does not respect the expected format: null
    10/1/2013 08:42:59.481 [ERROR] ViewerBuilder An uncaught error has occured: Error #1085
    10/1/2013 09:38:30.430 [WARN] com.adobe.viewerbuilder.models.publication.SettingDescriptor Cannot compare the activation viewer version with a string that does not respect the expected format: null
    10/1/2013 09:38:38.531 [WARN] com.adobe.viewerbuilder.models.Folio Original path to folio was null/empty, it is possible that publication (id: 50108, name: DRG Formats 2013) was created on a different machine
    10/1/2013 09:38:48.837 [WARN] com.adobe.viewerbuilder.models.Folio Original path to folio was null/empty, it is possible that publication (id: 49965, name: FremantleMedia International) was created on a different machine
    10/1/2013 09:38:52.064 [WARN] com.adobe.viewerbuilder.models.Folio Original path to folio was null/empty, it is possible that publication (id: 49965, name: FremantleMedia International) was created on a different machine
    10/1/2013 09:39:05.649 [WARN] com.adobe.viewerbuilder.models.Folio Original path to folio was null/empty, it is possible that publication (id: 49965, name: FremantleMedia International) was created on a different machine
    10/1/2013 09:39:21.150 [WARN] com.adobe.viewerbuilder.models.Folio Original path to folio was null/empty, it is possible that publication (id: 50087, name: FremantleMedia Formats) was created on a different machine
    10/1/2013 09:39:21.886 [WARN] com.adobe.viewerbuilder.models.Folio Original path to folio was null/empty, it is possible that publication (id: 50108, name: DRG Formats 2013) was created on a different machine
    Thank you for the help.

  • DPS APP Builder Error Code 1

    Hello,
    I'm getting an Error Code 1 message when trying to download the test APP from the DPS APP Builder. I've tried re-building the document (a process that takes almost 8 hours in my case as our APP features 110 articles including almost 1000 images), updating it, generating new certificates and any other workaround mentioned in a previous discussion about this same subject. Nothing worked for me.
    The only workaround I haven't tried is deleting the folio from ~/Library/Preferences/StageManager.BD092818F67280F4B42B04877600987F01 11B594.1/Local Store/dmp.
    Apparently, there's nothing called "StageManager" in my MacBook Pro. Not in this route neither in any other route.
    Any idea about how to solve this? (if possible without re-building once again the whole document) We can't wait until the error code 1 bug is fixed in future Adobe updates as we need to submit the APP to Apple next week.
    Thanks for your time.

    Anyone can help??
    Update my latest experimental results.
    I found that issue was folio package related.
    Because when I use another folio package to the same app item in App Builder, this error message does not appear.
    But the original package in exchange, this error information occurs.
    Are there helpful to solve this problem?

  • Updating my .ipa in DPS App Builder for testing is not working

    Hi there,
    I've build my .ipa file in DPS App Builder for testing on my iPad before I publish it to the app store. No problem. I tested it and saw some modifications to make. I made the changes on my folio, updated it in the folio builder of indesign (on the cloud). Then I get back to DPS App Builder and rebuild an .ipa file from the "Manage" and "Modify" windows, it download and test my certifates, seems to work ok. Then I've created the new .ipa file (after erasing the old one on my desktop and iTunes) but when I synch it back on my iPad it's not updated. It's still the first version of my folio without the changes.
    I tried to create a new app from the beginning but the single edition serial number does not work anymore. So my only solution is to update my folio, right? But what is the right way to do it? Am I missing something? I didn't find any answer in the step by step guide about that.
    Or is it possible to delete completly the first version in DPS App Builder to recreate it without losing my single edition serial number as I didn't submit it to Apple yet?
    Do I have something to do in the Folio Producer?
    Thanks for your help.
    Julien.

    Single Edition Serial is one time use thus modification is not possible from your end directly in case you wish to use the same serial number. For such cases you need to contact DPS Support, who can get an approval on a serial number reset after reviewing the need.
    In this case, I'll take this offline with you in reference to forum post # http://forums.adobe.com/message/5597607.

  • How to move an App from one mac to DPS App builder on another mac

    When I try to download the Developer app, after adding new UDIDs to the provisioning certificate, I get an error stating the app was built on a different machine. Everything works great when completed from the original Mac that I did the build on. (this was created on a "freelance design" machine and now needs to move to the company machine. I have tried to delete the app and start over, howeve the "Delete" option is grayed out. Using the single edition app.

    If you are a Creative Cloud subscriber, you would need to have InDesign Installed on the new Mac. Then you need to click on 'Create App' from Folio Builder Panel in InDesign on the new Mac. That will launch DPS App Builder and embedd the folio in your App. So bottomline is that you need to do this process on the new Mac.
    If you however purchased DPS Single Edition ($395) you may export the Folio from Folio Producer and then import the folio in DPS App Builder and continue buliding the App.
    I can delete the app for you, send me your DPS App Builder id and App name via Private Message.

  • How to delete an old app in DPS App Builder?

    Hi,
    I was wondering how to delete an old app in DPS App Builder when the delete button is inactive?
    I had purchased a single edition and build an iPad App. After download the Developer app from DPS App Builder and tested on my iPad, I'd found some page number errors so I'd created a new app. Inorder to activate app, I need to insert the serial number. But it says "this serial number already been redeemed".  Is it because I already use it to build the old app? If so, how to delete the old app because the delete button is inactive for the old app but the new one?
    Thank you so much for your kindly help, really appreciated!!!

    You need to call product support and have them reset your serial number. In the future you should test your content thoroughly using Adobe Content Viewer before building your app with the serial number. We make it rather painful to update when you are using a serial number for single edition
    Neil

  • Error when starting DPS App Builder - Application not found

    WTF folks.
    This morning I open my document (CS5) and it says I have to update my folio tools (needless to say i hate it to be forced to do an update before I can start working).
    Well, I do an update, both tools (Folio Builder and Producer Tools).
    Now there seem to be some changes, I cant refresh my folio via menu anymore. When choosing the new "build app"-option I get an error :
    "An error occured while starting DPS App Builder. The DPS App-Builder Application was not found" (translated).
    German original version: "Beim Starten von DPS App Builder ist ein Fehler aufgetreten. Die DPS App Builder-Anwendung wurde nicht gefunden."
    Any Solutions? Where to get the mysterious "App-Builder Application?"
    edit: refresh is now only possible inside the folio it seems.

    App Builder is nothing but a new name to Viewer Builder. Download it from DPS Dashbaord.

  • I'm getting the "App Activate" error when I try to download my bundles from the DPS App Builder.

    I have a Single-App subscription to the Adobe Creative Cloud.
    According to this FAQ (link: http://www.adobe.com/products/creativecloud/faq.html#single-app) I should be able to publish unlimited single .folios with DPS with my Single-App subscription to the Creative Cloud. Here is the exact paragraph I'm refering to from that FAQ:
    As a Creative Cloud member, do I have access to Digital Publishing Suite?
    Digital Publishing Suite Single Edition is not available to free Creative Cloud members. Creative Cloud single-app and complete members have an unlimited Digital Publishing Suite Single Edition license. Creative Cloud for teams members also have an unlimited Digital Publishing Suite Single Edition license.
    When I build the app in the DPS App Builder and reach the end of the process, I'm getting the error where it asks me to provide a Single Edition subscription serial to download the developer bundles for my app. 
    I have tried all the methods described on this forum to solve this problem, including deleting and reinstalling the DPS App Builder, deleting the old apps and creating new ones after redownloading the DPS App Builder, deleting the DPS App Builder, signing out of my Folio Builder in InDesign, redownloading the DPS App Builder, signing into my Folio Builder in InDesign again, etc., to no avail.
    Can anyone help? This is a time-sensitive issue and I'm trying to get this app into the Apple submission process immediately. I can answer any questions if you all have troubleshooting advice for me.
    Thanks,
    David

    Thank you for the information and the response. We will be upgrading to the full version of Creative Cloud to publish our single .folio.
    I do want to remark on the issues created by Adobe's inconsistent explanation of how DPS can be used with the Creative Cloud. After reading that FAQ, I also spoke with an "Adobe Agent" through the chat system that pops up on various product pages and asked the agent as specifically as I could if the Single-app version of Creative Cloud would allow me to publish single .folios through DPS. In no uncertain terms the agent said the Single-app version would be fine, and referred me to the order page to begin the order process.
    I spoke with another agent over chat in the morning on Saturday and they also said I should be able to publish single .folios with the Singe-app subscription to Creative Cloud. When I presented my App Activation problem to the agent, the agent said I should just wait 24-48 hours for my subscription to Creative Cloud to process so I could create my app.
    This has been a very vexing process that has cost my team valuable app review time. If I had not encountered the FAQ and two agents who specifically told me that I could use the Single-app version of Creative Cloud to publish my .folio, I would have been happy to go straight to purchasing the full version of Creative Cloud.
    Thanks again for the assistance.

  • Keep asking a serial number when downloading the app via DPS App Builder

    I've already created an app via InDesign and DPS App Builder, but the program don't let me download the app! It says I have to activate the produt with a serial number, but since I bought a Creative Cloud membership, I don't have any number. Any one know what can I do to make it work?
    Here's the prints with the messages

    Make sure that you follow Creative Cloud workflow by clicking on Create App from Folio Builder Panel. Also your delete your current build, reinstall DPS App Builder and Try again. If you do not have the delete button in your App builder, let us know.

  • Can anyone help with this error code# 2038. I can't install the DPS App Builder?

    I keep trying to install this Adobe Air file and it will not install. Any help?
    Thanks,
    WM

    Neil,
    Funny... I don't seem to have the DPS App Builder in my Applications folder. Is there somewhere else it might exist?

  • I'm subscribe creative cloud membership, but the individual membership limits to produce iPad only app. How can I solve this problem? DPS app builder is not showing ipad iphone option, and membership is requiring enterprise subscription.

    Hi,
    I'm operating digital publishing company, and I'm an individual subscriber of CC.
    When I use DPS app builder for making ipad+iphone app, the DPS is only showing iPad option as default.
    And it's not possible to enroll Newsstand app either.
    How can I make ipad+iphone app which is fully supporting newsstand?
    Is it possible upgrading from individual to professional/enterprise subscriber?

    You will need at least a professional DPS account. Creative Cloud allows only single edition iPad apps.

  • DPS App Builder - "custom-icon-disabled-png" not found

    Hi,
    just tried to upgrade one of our Amazon/Android Apps to v26.  After pressing "Create App" (but in German), I go this pesky little error message
    After re-assigning all icon images still the same error message.
    Anybody who can shed some light on the issue?
    Regards
    Benjamin

    I have had the same problem.
    After reassigning all icons splash screens and zip files I got the same message.
    I quitted the DPS App Builder and have updated the App again without reassigning the icons, ... again.
    After that everything went fine.
    Maybe you try to do the same.

  • Confused about Adobe IDs + Creative Cloud + DPS App Builder.

    The "Adobe Digital Publishing Suite Getting Started Guide" recommends having the multiple email/multiple Adobe IDs for Accounts. (Master/Admin/Application/Builder/Designer) Great! I love being extremely organized and worked with my IT department to set these up. Now, initially, we are only going to release a couple SE apps (free w/CC), but hope to do a multi-folio down the road. So, for the SE app, I'm working through the "Step-by-Step Guide to Publishing iPad Apps with DPS, Single Edition" and I get to the page about building the app with DPS App Builder. Here it states (on page 49 for those following along) that if you are a Creative Cloud subscriber, you must use the same Adobe ID that you use to sign in to Creative Cloud. Well, of course I'm a CC subscriber. But with the company that I work at, the CC Adobe ID is associated to my work email address. So this is where I'm confused because back over in that Getting Started Guide it talks about not using an account tied to a person (which is what using my work email does). So what Adobe IDs am I suppose to use and when?

    Ok, so we had a whole bunch of internal emails about this The person you were working with on Twitter was kind enough to reach out to me to make sure we gave you the right information. Turns out that SE *is* now available with Creative Cloud for Teams. This was news to me!
    Back to your original question: you should sign in with your Adobe ID. If your Adobe ID for CC for Teams is your corporate email address then that's the Adobe ID you should use.
    Neil

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