Bonjour, je viens de mettre à jour mon logiciel sur iphone 4. Je jouais avant sur Lord and knight et je pouvais acheter des add on par l'intermédiaire de itunes. Après cette mise à jour, je n'y arrive plus. Comment faire ???

Question

bonjour, je viens de mettre à jour mon logiciel sur iphone 4. Je jouais avant sur Lord and knight et je pouvais acheter des add on par l'intermédiaire de itunes. Après cette mise à jour, je n'y arrive plus. Comment faire ???

Answer 1

Hi Subarutuning,
If you are receiving an error when attempting to update your iPhone, use the steps in this article to troubleshoot -
Resolve iOS update and restore errors - Apple Support
Error (1) is associated with a hardware issue, but use these steps -
These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.
Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Confirm that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support.
Thanks for using Apple Support Communities.
Best,
Brett L