Bonjour Print Services Install: DLL could not be run
Hi guys,
When trying to install Bonjour Print Services on a newly installed copy of Win7, I am getting the following error
There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor.
I have tried searching Google for an answer but unfortunately it was in vain. Since this setup worked without a problem a few days ago before I refreshed my Win7 install (and I have updated all software since the refresh), I am very confused and do not know what to do. Please advise! Thanks in advance.
Update - I have now tried a bit more of the Apple tech. article No. 304405. Having already downloaded a WIndows Update for VBScript, I then tried the fix to register it - this failed too: msg. "Loadlibrary(%filename%)failed GetError returned 0X00000485".
I have also learnt about the Log - find your install logs in TEMP - filename format iTunesSetupAAA.log. Herebelow the last command that then fell into error:
"Executing: "C:\WINDOWS\SYSTEM\msiexec.exe" /i "c:\windows\TEMP\IXP137.TMP\iTunes.msi"
Returned: 1603
Any thoguhts?
Regards,
Rich
Similar Messages
-
Not new but still no answer: iTunes Installer - DLL Could Not be Run
Yep, it's not gone away and Apple have their heads in the sand if they think it has. Let's blame Microsoft, eh?
It's widespread, and Apple are not coming up with the goods here. i feel pretty messed around really.
New iPod user, version 7 of iTunes installer .exe, old W2000 PC. Following error means W Installer won't. I have never, ever had this problem with downloading and running Installers before now. Probable that Apple should have offered the correct supporting code/ DLL object in the first place.
Various misleading pieces of Apple e-drivvle have been pursued and much time lost, including Windows Updates. We need a solution from Apple.
Eror:
" There is a problem with this Windows Installer package. A DLL requried for this install to complete could not be run. Contact your ..." etc etc.
HELP! I have a very disapointed wife here, who now has a useless Birthday present. Any thoughts anyone?
Cheers,
Rich.Update - I have now tried a bit more of the Apple tech. article No. 304405. Having already downloaded a WIndows Update for VBScript, I then tried the fix to register it - this failed too: msg. "Loadlibrary(%filename%)failed GetError returned 0X00000485".
I have also learnt about the Log - find your install logs in TEMP - filename format iTunesSetupAAA.log. Herebelow the last command that then fell into error:
"Executing: "C:\WINDOWS\SYSTEM\msiexec.exe" /i "c:\windows\TEMP\IXP137.TMP\iTunes.msi"
Returned: 1603
Any thoguhts?
Regards,
Rich -
I am trying to install iTunes on my PC (using Windows 8.1), but I get this error: "There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor." The iTunes file (64-bit) I am trying to install, is named "iTunes64Setup.exe". What seems to be the problem? Help!
Hey madnest,
Thanks for the question. After reviewing your post, it sounds like you are having difficulty installing iTunes in Windows. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
Issues installing iTunes or QuickTime for Windows
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
Unable to install iTunes on Widows 7. Error: A DLL required could not be run. What now?
I am unable to install iTunes on Widows 7. I get this Error Message during installation: There is a problem with this Windows Installer Package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor.
What now please?For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
Can't install itunes - "There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run."
Using Windows 7Hi Acedrvr48,
I found an article that explains steps to take if you are having trouble installing iTunes:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
I hope this helps!
- Ari -
Installation failed because a required role service or feature could not be installed. WS 2008
Hi guys, i have a problem with a Server Windows 2008 SP1 Standar x86, when i tried to reinstall the role of WSUS 3.1 the ServerManager show this Error and i could install again the role.
Thanks for your help:
The Error of the event viewer is the nexT:
Log Name: Setup
Source: Microsoft-Windows-ServerManager
Date: 27/03/2009 05:53:21 p.m.
Event ID: 1617
Task Category: None
Level: Error
Keywords:
User: DOMAIN\Administrator
Computer: SOOB.DOMAIN.COM
Description:
Installation failed. A restart is required.
Roles:
Web Server (IIS)
Error: The server needs to be restarted to undo the changes.
Windows Server Update Services
Error: Installation failed because a required role service or feature could not be installed.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-ServerManager" Guid="{8c474092-13e4-430e-9f06-5b60a529bf38}" />
<EventID>1617</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="2009-03-28T00:53:21.056Z" />
<EventRecordID>23</EventRecordID>
<Correlation />
<Execution ProcessID="1100" ThreadID="2736" />
<Channel>Setup</Channel>
<Computer>SOOB.DOMAIN.COM</Computer>
<Security UserID="S-1-5-21-696557799-1245526101-3093723089-500" />
</System>
<UserData>
<EventXML xmlns:auto-ns3="http://schemas.microsoft.com/win/2004/08/events" xmlns="Event_NS">
<message>
Roles:
Web Server (IIS)
Error: The server needs to be restarted to undo the changes.
Windows Server Update Services
Error: Installation failed because a required role service or feature could not be installed.
</message>
<identifiers>WsusRole, WebServerRole, WebServerComponent, CommonHttpFeatures, StaticContent, DefaultDocument, Performance, DynamicContentCompression, ApplicationDevelopment, AspNetPages, InternetServiceApiExtensions, InternetServiceApiFilters, NetFxExtensibility, SecurityComponents, RequestFiltering, WindowsAuthentication, WebServerManagementTools, InternetInformationServices6ManagementCompatibility, InternetInformationServices6DatabaseCompatibility</identifiers>
</EventXML>
</UserData>
</Event>
AlbertoThe above suggestions did not resolve issue in my case;
I did the below to resolve this after lot of research and same worked for me in 3 servers;
1)
Disable UAC by Disabling the setting "User Account Control: Run all administrators in Admin Approval Mode", under Computer
Configuration\Policies\Windows Settings\Security Settings\Local Policies\Security Options. And reboot the server
2)
Remove all existing installed features of dotnet 3.5 and reboot the server
3)
Install Windows Process activation service using add features and reboot the server
4) NowInstalled Web(IIS)
role features which resulted in successfull installation -
I have windows 8 - 64 bit operating system. Successfuly downloaded the itunes 11. but when i press install this shows;
Can anyone help me out?
Thanks.Try the following user tip:
" ... A DLL required for this installation to complete could not be run ..." error messages when installing iTunes for Windows -
On our build system, we use the global setting to code analyze all projects. One of our projects is a C# WIX custom action. This projects causes the build to fail with:
EACustomInstallActions.CA.dll' could not be opened -- 'An attempt was made to load a program with an incorrect format.
The ...CA.Dll target seems to be created by a WIX custom action. Does anybody have already encountered this issue and found a workaround?
Full build output:
<target name="ContractDeclarativeAssemblyCS" success="false">
<message level="normal"><![CDATA[Build Declarative Contract Assembly for C# D:\EA_MAIN_DB\AMI\bin\Debug\GEHealthcare.Isip.EACustomInstallActions.dll]]></message>
<message level="high"><![CDATA[C:\Windows\Microsoft.NET\Framework\v3.5\Csc.exe /noconfig /nowarn:1701,1702 /pdb:obj\x86\Debug\Decl\GEHealthcare.Isip.EACustomInstallActions.pdb /errorreport:prompt /warn:0 /define:DEBUG;TRACE;CONTRACTS_FULL;CODE_ANALYSIS /reference:"C:\Program Files\Windows Installer XML v3\SDK\Microsoft.Deployment.WindowsInstaller.dll" /reference:"C:\Program Files\Microsoft SQL Server\100\SDK\Assemblies\Microsoft.SqlServer.ConnectionInfo.dll" /reference:"C:\Program Files\Microsoft SQL Server\100\SDK\Assemblies\Microsoft.SqlServer.Management.Sdk.Sfc.dll" /reference:"C:\Program Files\Microsoft SQL Server\100\SDK\Assemblies\Microsoft.SqlServer.Smo.dll" /reference:"C:\Program Files\Microsoft SQL Server\100\SDK\Assemblies\Microsoft.SqlServer.SqlWmiManagement.dll" /reference:"C:\Program Files\Reference Assemblies\Microsoft\Framework\v3.5\System.Core.dll" /reference:"C:\Program Files\Reference Assemblies\Microsoft\Framework\v3.5\System.Data.DataSetExtensions.dll" /reference:C:\Windows\Microsoft.NET\Framework\v2.0.50727\System.Data.dll /reference:C:\Windows\Microsoft.NET\Framework\v2.0.50727\System.dll /reference:C:\Windows\Microsoft.NET\Framework\v2.0.50727\System.Drawing.dll /reference:C:\Windows\Microsoft.NET\Framework\v2.0.50727\System.Windows.Forms.dll /reference:C:\Windows\Microsoft.NET\Framework\v2.0.50727\System.Xml.dll /reference:"C:\Program Files\Reference Assemblies\Microsoft\Framework\v3.5\System.Xml.Linq.dll" /addmodule:D:\EA_MAIN_DB\AMI\src\radstore\Installer\EACustomInstallActions\obj\x86\Debug\GEHealthcare.Isip.EACustomInstallActions.CA.dll /debug+ /debug:full /filealign:512 /keyfile:..\..\Common\EAKeyPair.snk /optimize+ /out:obj\x86\Debug\Decl\GEHealthcare.Isip.EACustomInstallActions.dll /target:library /warnaserror- ..\..\Common\GlobalAssemblyInfo.cs CustomAction.cs Properties\AssemblyInfo.cs Resource1.Designer.cs SqlServersSelector.cs SqlServersSelector.designer.cs "C:\Program Files\Microsoft\Contracts\Languages\CSharp\ContractDeclarativeAssemblyAttribute.cs"]]></message>
<error code="CS0009" file="CSC"><![CDATA[Metadata file 'd:\EA_Main_DB\AMI\src\radstore\Installer\EACustomInstallActions\obj\x86\Debug\GEHealthcare.Isip.EACustomInstallActions.CA.dll' could not be opened -- 'An attempt was made to load a program with an incorrect format. ']]></error>
</target>This problem appears to be ongoing 5 years after this thread was started. I have just run into it.
When WiX builds a custom action, the build proceeds as normal and produces a managed code output, say MyCustomActions.dll. Windows Installer doesn't support managed code in custom actions, so the managed code has to be wrapped in an unmanaged native code
wrapper, so in a post-build step, it injects the managed output into the unmanaged wrapper and _that_ then becomes the project's build output and will be named MyCustomActions.CA.dll. I believe that Code Contracts may be trying to open the unmanaged wrapper
file and discovering that it is not managed code ("invalid format").
In order for CCRewrite to work here, it would need to run on the managed code _before_ it gets wrapped in the unmanaged wrapper. I am not sure how we can hook into the build process to get that to happen.
It might be possible to somehow make a WiX Custom Action project by creating a standard C# class library, which would work correctly with CCRewrite, then somehow performing the WiX packaging as a post-build step. I'm not sure what is required though, exactly.
Any ideas?
--Tim Long
Tim Long -
Itc_plugin.dll could not load in 64-bit mode after installing iTunes 12.01
Hi,
I just updated iTunes on my Windows 8.1 Samsung Laptop to the most recent version, iTunes 12.01. Since then it's showing the following message when it starts:
"itc_plugin.dll could not load in 64-bit mode"
and a checkbox for "don't show this message again'
I don't know if this itc_plugin.dll is even important, it seems to work fine. Should I be worried? I already reinstalled iTunes to see if it were an installation problem but the error still shows.The .dll file could be a legacy from an older version of iTunes or third party software. I don't have a copy, neither can I track down any information about it. You might want to locate it and remove it from the iTunes plugins folder or click "Don't show this message again".
tt2 -
Bonjour Printer Services not working on Windows 7 anymore
I have my HP Deskjet F4450 connected via USB on my IMAC running 10.6.8.
I have it shared with everybody can print settings and can add it to both my Windows 7 laptops using Bonjour Printer Services 2.0.2 (it sees it and I can add it)
But when I print from Windows 7 it says that the test page is spooling but nothing happens, Nothing prints.
I have looked at a bunch of help files, but nothing has worked for me.
Did some Windows 7 Updates break the Bonjour printer Services application?
Thanks for any help.
Update: It worked about a month ago I know from each Windows laptop.
It prints fine from my MacBook.I'm having the same issue, but with a Time Capsule. My MBA can print fine to it, but my Windows 7 desktop cannot. It sees the printer, and things queue up but never come out. Worked fine about a month ago but stopped.
-
I'm trying to install iTunes 10.3 on my PC (windows vista) and I keep getting this message, "There is a problem with this Windows Installer Package. A program required for this install to complete could not be run. Contact your support personnel or package vendor." I accidentally removed the Bonjour service from my system a few weeks ago, but my iTunes continued to work. Now I have no iTunes and I don't know how to fix it. SOMEONE PLEASE HELP!!!!
a colleague of mine suffers from the same problem. did a quick look on the apple support pages. found many topics covering the same problem.
also saw 1 marked as correct answer... (just browse the discussion pages before you ask, this answer appearantly was sitting there from oct. 14...)
(i'm not on windows, so i can't test...)
good luck!
j.
Correct Answer by Peter Lepere on Oct 14, 2011 3:07 AM
Hi Rick,
by "repair" I mean I went to the control panel, option - programs and features, and in the list of all my installed programs I selected "Apple Software Update". On top of the screen you find the options Uinstall, Change and Repair. I clicked the repair button and that did the trick. After the repair I could uninstall the program. I also uninstalled iTunes, Apple Application Support, Apple Mobile Device Support en Bonjour, thus all Apple programs. Then I installed iTunes 10.5 again and everything went fine.
Success,
Peter -
The database DLL 'crdb_p2bbtrv.dll' could not be loaded.
I'm using Visual Studio 2008 to develop an ASP.NET application to display reports created using Crystal Reports XI.
We currently have a working VB6 application that employees use to launch reports written in Crystal Reports XI. My task is to rewrite the user interface using Visual Studio 2008 in ASP.NET and provide the reports on our company ASP.NET portal.
The reports that need to be launched are all existing reports written in XI. There is no VB code that defines data connection; it just launches the report in a report viewer.
Here is the VB 6 code:
Set CrystalApplication = CreateObject("CrystalRuntime.Application.9")
Set CrystalReport = CrystalApplication.OpenReport(grsReports!ReportFile)
crViewer.ReportSource = CrystalReport
crViewer.ViewReport
Very simple!
Now this should be simple to reproduce in ASP.NET page; 30min top.
Dim crystalReport As New ReportDocument()
crystalReport.Load(q.ReportLoc)
CrystalReportViewer1.ReportSource = crystalReport
I created the page threw it up on the server and everything looks fine. When the user selects a report they are presented with a box that says enter values. They enter the date range and select OK. Then BOOMB!
The error message u2013 u201CFailed to load database information. Details: The database DLL 'crdb_p2bbtrv.dll' could not be loaded. Error in File C:WINDOWSTEMPvoucher reprint by voucher {AE5F62B2-1704-428D-8DCD-4BD83001BF49}.rpt: Failed to load database information.u201D
When I open the report in Crystal it works just fine and I dont get any errors, even on the server
I installed process monitor on the server
1. I've deployed the CRRedist2008_x86.msi (BootStrapper) on the server.
2. Installed Crystal Report XI on the server
3. Installed pervasive PSQL
I folllowed the SAP links.
http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/oss_notes_boj/sdn_oss_boj_dev/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/scn_bosap/notes%7b6163636573733d36393736354636443646363436353344333933393338323636393736354637333631373036453646373436353733354636453735364436323635373233443330333033303331333333363338333933333331%7d.do
Install the Btrieve database engine on the system with the Visual Studio .NET application. How do I do that?
Thank youHi Larry,
The problem is you originally used the CR Basic version which is included with VS 2008, cr version is 10.5. So what you are doing is going backwards in CR runtime version.
Next problem is CR Basic for VS 2008 does not include the native Btrieve driver and the one included in the XI runtime will not work in VS 2008. VS 2008 and CR basic only supports the basic ODBC, OLE DB and few others drivers...
When you downloaded the trial version of CR 2008 use Service Pack 3 full version and rebuild your app with the updated 12.3.x.x runtime, 12.0.1100.x and 12.0.2000.x assembly versions. And when you do install CR 2008 SP 3 select the custom option to manually select the native btrieve/pervasive driver, it's not installed by default. Now your application will spefifically look for CR 2008 rutime, if you don't update by rebuilding the app it will continue to use the 10.5 runtime.
Now when you build your deployment package also use the Service Pack 3 Redist MSI package, it will include the native driver.
If you don't purchase CR 2008 your license will run out in a month and your users will not be able to continue using your app.
If you don't upgrade your only option is to convert your reports to ODBC and then verify you are not using any CR XI specific features, they won't work in CR 10.5 runtime.
Hope this clears it all up for you?
Thank you
Don -
Can't install itunes on a new Win7 machine. Get a message "There is a problem with this Windows installer package. A program required for this install to complete could not be run"
Have you completed all windows update including service Pack1? If not, please complete all the windows update then follow steps below to re-install all over.
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch -
The database DLL 'crdb_query.dll' could not be loaded
Hi Experts,
We are facing the following problem on windows 2008 64bit machine with crystal reports 2008 and ODBC connectivity.
We are upgraded our production server OS to Windows 2008 64bit machine,After upgrade some of the crystal reports are not working and throughing the following error
Failed to load database information.Details: The database DLL 'crdb_query.dll' could not be loaded
Not able to find the exact reason.There is no difference between working and non-working reports.
On server we installed Crystal reports 2008 developer and runtime version.Our application is build on .net and to connect to database from crystal reports we are using ODBC connectivity and our database is oracle
Any idea how to resolve this one?
Thank you.
Edited by: venkat_crystal on May 18, 2011 6:57 AMCR 2008 and it's runtime is 32 bit only. Make sure your database client also is 32 bit and you added your DSN using the 32 bit ODBC Administrator.
As long as you use Service Pack 3 it should work. windows 7 was added to SP 2 and 2008 is it's matching Server OS so it should work.
How did you distribute the runtime?
Thanks
Don -
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0 1em;padding:0 .2em}.t-marker{display:none;}.t-paste-container{;left:-10000px;width:1px;height:1px;overflow:hidden}ul,ol{padding-left:2.5em}a{color:#00a}code, pre{font-size:1.23em}
I get this message on two different machines installing SQL2014 developer edition, a Windows 7 and a Windows 8 machine. Both machines have SQL2005 through SQL2012 developer machines installed and working great. I have tried uninstalling all SQL2014 stuff and
installing again making sure I was running as an Administrator to no avail.
How do I look at sys.key_encryptionswhen the server will not start to finish installation?
The links in the log only provide the "We're Sorry" message.
This is the first error dialog info
TITLE: Microsoft SQL Server 2014 Setup
The following error has occurred:
Wait on the Database Engine recovery handle failed. Check the SQL Server error log for potential causes.
For help, click: http://go.microsoft.com/fwlink?LinkID=20476&ProdName=Microsoft%20SQL%20Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=0xD15B4EB2%25400x4BDAF9BA%25401306%254026
The SQL Server error log has the message in the title.
2014-04-04 17:02:17.49 Server Microsoft SQL Server 2014 - 12.0.2000.8 (X64)
Feb 20 2014 20:04:26
Copyright (c) Microsoft Corporation
Developer Edition (64-bit) on Windows NT 6.1 <X64> (Build 7601: Service Pack 1)
2014-04-04 17:02:17.49 Server UTC adjustment: -4:00
2014-04-04 17:02:17.49 Server (c) Microsoft Corporation.
2014-04-04 17:02:17.49 Server All rights reserved.
2014-04-04 17:02:17.49 Server Serverprocess ID is 9236.
2014-04-04 17:02:17.49 Server System Manufacturer: 'Hewlett-Packard', System Model: 'HP EliteBook8760w'.
2014-04-04 17:02:17.49 Server Authentication mode is MIXED.
2014-04-04 17:02:17.49 Server Logging SQL Server messages in file 'C:\Program Files\Microsoft SQL Server\MSSQL12.SQL2014\MSSQL\Log\ERRORLOG'.
2014-04-04 17:02:17.49 Server The service account is 'NT Service\MSSQL$SQL2014'. This is an informational message; no user action is required.
2014-04-04 17:02:17.49 Server Registry startup parameters:
-d C:\Program Files\Microsoft SQL Server\MSSQL12.SQL2014\MSSQL\DATA\master.mdf
-e C:\Program Files\Microsoft SQL Server\MSSQL12.SQL2014\MSSQL\Log\ERRORLOG
-l C:\Program Files\Microsoft SQL Server\MSSQL12.SQL2014\MSSQL\DATA\mastlog.ldf
2014-04-04 17:02:17.49 Server Command Line Startup Parameters:
-s "SQL2014"
-m "SqlSetup"
-Q
-q "SQL_Latin1_General_CP1_CI_AS"
-T 4022
-T 4010
-T 3659
-T 3610
-T 8015
2014-04-04 17:02:17.79 Server SQL Server detected 1 sockets with 4 cores per socket and 8 logical processors per socket, 8 total logical processors; using 8 logical processors based on SQL Server licensing. This is an informational message;
no user action is required.
2014-04-04 17:02:17.79 Server SQL Server is starting at normal priority base (=7). This is an informational message only. No user action is required.
2014-04-04 17:02:17.79 Server Detected 8142 MB of RAM. This is an informational message; no user action is required.
2014-04-04 17:02:17.80 Server Using conventional memory in the memory manager.
2014-04-04 17:02:17.92 Server Default collation: SQL_Latin1_General_CP1_CI_AS (us_english1033)
2014-04-04 17:02:17.95 Server Perfmoncounters for resource governor pools and groups failed to initialize and are disabled.
2014-04-04 17:02:17.96 Server Query Store settings initialized with enabled = 1,
2014-04-04 17:02:17.97 Server The maximum number of dedicated administrator connections for this instance is '1'
2014-04-04 17:02:17.97 Server This instance of SQL Server last reported using a process ID of 8760 at 4/4/2014 5:02:08 PM (local) 4/4/2014 9:02:08 PM (UTC). This is an informational message only; no user action is required.
2014-04-04 17:02:17.97 Server Node configuration: node 0: CPU mask: 0x00000000000000ff:0 Active CPU mask: 0x00000000000000ff:0. This message provides a description of the NUMA configuration for this computer. This is an informational message
only. No user action is required.
2014-04-04 17:02:17.97 Server Using dynamic lock allocation. Initial allocation of 2500 Lock blocks and 5000 Lock Owner blocks per node. This is an informational message only. No user action is required.
2014-04-04 17:02:18.00 Server Database Mirroring Transport is disabled in the endpoint configuration.
2014-04-04 17:02:18.00 spid7s Warning ******************
2014-04-04 17:02:18.00 spid7s SQL Server started in single-user mode. This an informational message only. No user action is required.
2014-04-04 17:02:18.01 spid7s Starting up database 'master'.
2014-04-04 17:02:18.02 Server Software Usage Metrics is disabled.
2014-04-04 17:02:18.07 Server CLR version v4.0.30319 loaded.
2014-04-04 17:02:18.11 spid7s 8 transactions rolled forward in database 'master' (1:0). This is an informational message only. No user action is required.
2014-04-04 17:02:18.24 spid7s 0 transactions rolled back in database 'master' (1:0). This is an informational message only. No user action is required.
2014-04-04 17:02:18.25 spid7s Recovery is writing a checkpoint in database 'master' (1). This is an informational message only. No user action is required.
2014-04-04 17:02:18.26 Server Common language runtime (CLR) functionality initialized using CLR version v4.0.30319 from C:\Windows\Microsoft.NET\Framework64\v4.0.30319\.
2014-04-04 17:02:18.34 spid7s Service Master Key could not be decrypted using one of its encryptions. See sys.key_encryptions for details.
2014-04-04 17:02:18.40 spid7s SQL Server Audit is starting the audits. This is an informational message. No user action is required.
2014-04-04 17:02:18.40 spid7s SQL Server Audit has started the audits. This is an informational message. No user action is required.
2014-04-04 17:02:18.44 spid7s SQL Trace ID 1 was started by login "sa".
2014-04-04 17:02:18.44 spid7s Server name is 'TOMGROSZKO-HP\SQL2014'. This is an informational message only. No user action is required.
2014-04-04 17:02:18.46 spid16s Error: 17190, Severity: 16, State: 1.
2014-04-04 17:02:18.46 spid16s Initializing the FallBackcertificate failed with error code: 1, state: 20, error number: 0.
2014-04-04 17:02:18.46 spid16s Unable to initialize SSL encryption because a valid certificate could not be found, and it is not possible to create a self-signed certificate.
2014-04-04 17:02:18.46 spid16s Error: 17182, Severity: 16, State: 1.
2014-04-04 17:02:18.46 spid16s TDSSNIClientinitialization failed with error 0x80092004, status code 0x80. Reason: Unable to initialize SSL support. Cannot find object or property.
2014-04-04 17:02:18.46 spid16s Error: 17182, Severity: 16, State: 1.
2014-04-04 17:02:18.46 spid16s TDSSNIClientinitialization failed with error 0x80092004, status code 0x1. Reason: Initialization failed with an infrastructure error. Check for previous errors. Cannot find object or property.
2014-04-04 17:02:18.46 spid16s Error: 17826, Severity: 18, State: 3.
2014-04-04 17:02:18.46 spid16s Could not start the network library because of an internal error in the network library. To determine the cause, review the errors immediately preceding this one in the error log.
2014-04-04 17:02:18.46 spid16s Error: 17120, Severity: 16, State: 1.
2014-04-04 17:02:18.46 spid16s SQL Server could not spawn FRunCommunicationsManagerthread. Check the SQL Server error log and the Windows event logs for information about possible related problems.
And a copy of the install log.
Overall summary:
Final result: Failed: see details below
Exit code (Decimal): -2061893606
Start time: 2014-04-04 16:23:39
End time: 2014-04-04 17:06:25
Requested action: Install
Setup completed with required actions for features.
Troubleshooting information for those features:
Next step for RS: Use the following information to resolve the error, uninstall this feature, and then run the setup process again.
Next step for SQLEngine: Use the following information to resolve the error, uninstall this feature, and then run the setup process again.
Next step for DQ: Use the following information to resolve the error, uninstall this feature, and then run the setup process again.
Next step for FullText: Use the following information to resolve the error, uninstall this feature, and then run the setup process again.
Next step for Replication: Use the following information to resolve the error, uninstall this feature, and then run the setup process again.
Machine Properties:
Machine name: TOMGROSZKO-HP
Machine processor count: 8
OS version: Windows 7
OS service pack: Service Pack 1
OS region: United States
OS language: English (United States)
OS architecture: x64
Process architecture: 64 Bit
OS clustered: No
Product features discovered:
Product Instance Instance ID Feature
Language Edition Version Clustered Configured
SQL Server 2005 SQL2005 MSSQL.1 Database Engine Services
1033 Developer Edition (64-bit) 9.4.5069 No Yes
SQL Server 2005 SQL2005 MSSQL.1 SQL Server Replication
1033 Developer Edition (64-bit) 9.4.5069 No Yes
SQL Server 2005 SQL2005 MSSQL.1 Full-Text and Semantic Extractions for Search 1033
Developer Edition (64-bit) 9.4.5069 No Yes
SQL Server 2005 SQL2005 MSSQL.1 SharedTools
1033 Developer Edition (64-bit) 9.4.5069 No Yes
SQL Server 2005 SQL2005 MSSQL.2 Analysis Services
1033 Developer Edition (64-bit) 9.4.5069 No Yes
SQL Server 2005 SQL2005 MSSQL.3 Reporting Services - Native
1033 Developer Edition (64-bit) 9.00.1399.06 No Yes
SQL Server 2005 DTS
1033 Developer Edition (64-bit) 9.4.5069 No
Yes
SQL Server 2005 Tools
1033 Developer Edition (64-bit) 9.4.5069 No Yes
SQL Server 2005 ToolsClient
1033 Developer Edition (64-bit) 9.4.5069 No Yes
SQL Server 2005 ToolsClient\Connectivity
1033 Developer Edition (64-bit) 9.4.5069 No Yes
SQL Server 2005 ToolsDocument
1033 Developer Edition (64-bit) 9.4.5069 No Yes
SQL Server 2005 ToolsDocument\BOL
1033 Developer Edition (64-bit) 9.4.5069 No Yes
SQL Server 2005 ToolsDocument\Samples
1033 Developer Edition (64-bit) 9.4.5069 No Yes
SQL Server 2005 NS
1033 Developer Edition (64-bit) 9.4.5069 No Yes
SQL Server 2008 R2 SQL2008R2 MSSQL10_50.SQL2008R2 Database Engine Services 1033
Developer Edition 10.51.2550.0 No Yes
SQL Server 2008 R2 SQL2008R2 MSSQL10_50.SQL2008R2 SQL Server Replication 1033
Developer Edition 10.51.2550.0 No Yes
SQL Server 2008 R2 SQL2008R2 MSSQL10_50.SQL2008R2 Full-Text and Semantic Extractions for Search 1033 Developer
Edition 10.51.2500.0 No Yes
SQL Server 2008 R2 SQL2008R2 MSAS10_50.SQL2008R2 Analysis Services 1033
Developer Edition 10.51.2500.0 No Yes
SQL Server 2008 R2 SQL2008R2 MSRS10_50.SQL2008R2 Reporting Services - Native 1033
Developer Edition 10.51.2550.0 No Yes
SQL Server 2008 R2 Management Tools - Basic
1033 Developer Edition 10.51.2550.0 No Yes
SQL Server 2008 R2 Management Tools - Complete
1033 Developer Edition 10.51.2500.0 No Yes
SQL Server 2008 R2 Client Tools Connectivity
1033 Developer Edition 10.51.2500.0 No Yes
SQL Server 2008 R2 Client Tools Backwards Compatibility
1033 Developer Edition 10.51.2500.0 No Yes
SQL Server 2008 R2 Client Tools SDK
1033 Developer Edition 10.51.2500.0 No Yes
SQL Server 2008 R2 Integration Services
1033 Developer Edition 10.51.2550.0 No Yes
SQL Server 2012 SQL2012 MSSQL11.SQL2012 Database Engine Services 1033
Developer Edition 11.1.3128.0 No Yes
SQL Server 2012 SQL2012 MSSQL11.SQL2012 SQL Server Replication 1033
Developer Edition 11.1.3128.0 No Yes
SQL Server 2012 SQL2012 MSSQL11.SQL2012 Full-Text and Semantic Extractions for Search 1033
Developer Edition 11.1.3000.0 No Yes
SQL Server 2012 SQL2012 MSSQL11.SQL2012 Data Quality Services 1033
Developer Edition 11.1.3000.0 No Yes
SQL Server 2012 SQL2012 MSAS11.SQL2012 Analysis Services
1033 Developer Edition 11.1.3128.0 No Yes
SQL Server 2012 SQL2012 MSRS11.SQL2012 Reporting Services - Native 1033
Developer Edition 11.1.3128.0 No Yes
SQL Server 2012 Management Tools - Basic
1033 Developer Edition 11.1.3128.0 No Yes
SQL Server 2012 Management Tools - Complete
1033 Developer Edition 11.1.3128.0 No Yes
SQL Server 2012 Client Tools Connectivity
1033 Developer Edition 11.1.3128.0 No Yes
SQL Server 2012 Client Tools Backwards Compatibility
1033 Developer Edition 11.1.3128.0 No Yes
SQL Server 2012 Client Tools SDK
1033 Developer Edition 11.1.3128.0 No Yes
SQL Server 2012 BIDS
1033 Developer Edition 11.1.3128.0 No Yes
SQL Server 2012 SQL Server Data Tools - Business
Intelligence for Visual Studio 2012 1033 11.1.3402.0 No Yes
SQL Server 2012 Integration Services
1033 Developer Edition 11.1.3128.0 No Yes
SQL Server 2012 LocalDB
1033 Express Edition 11.1.3128.0 No Yes
SQL Server 2012 Master Data Services
1033 Developer Edition 11.1.3000.0 No Yes
Package properties:
Description: Microsoft SQL Server 2014
ProductName: SQL Server 2014
Type: RTM
Version: 12
SPLevel: 0
Installation location: C:\Downloads\SQL2014\SQL\x64\setup\
Installation edition: Developer
Product Update Status:
None discovered.
User Input Settings:
ACTION: Install
ADDCURRENTUSERASSQLADMIN: false
AGTSVCACCOUNT: NT Service\SQLAgent$SQL2014
AGTSVCPASSWORD: *****
AGTSVCSTARTUPTYPE: Manual
ASBACKUPDIR: C:\SQLData\MSSQL\SQL2014\Backup
ASCOLLATION: Latin1_General_CI_AS
ASCONFIGDIR: C:\Program Files\Microsoft SQL Server\MSAS12.SQL2014\OLAP\Config
ASDATADIR: C:\SQLData\MSSQL\SQL2014\OLAP
ASLOGDIR: C:\SQLData\MSSQL\SQL2014\OLAP
ASPROVIDERMSOLAP: 1
ASSERVERMODE: MULTIDIMENSIONAL
ASSVCACCOUNT: NT Service\MSOLAP$SQL2014
ASSVCPASSWORD: <empty>
ASSVCSTARTUPTYPE: Automatic
ASSYSADMINACCOUNTS: TomGroszko-HP\Tom Groszko
ASTEMPDIR: C:\SQLData\MSSQL\SQL2014\OLAP
BROWSERSVCSTARTUPTYPE: Automatic
CLTCTLRNAME: <empty>
CLTRESULTDIR: <empty>
CLTSTARTUPTYPE: 0
CLTSVCACCOUNT: <empty>
CLTSVCPASSWORD: <empty>
CLTWORKINGDIR: <empty>
COMMFABRICENCRYPTION: 0
COMMFABRICNETWORKLEVEL: 0
COMMFABRICPORT: 0
CONFIGURATIONFILE: C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20140404_162339\ConfigurationFile.ini
CTLRSTARTUPTYPE: 0
CTLRSVCACCOUNT: <empty>
CTLRSVCPASSWORD: <empty>
CTLRUSERS: <empty>
ENABLERANU: false
ENU: true
ERRORREPORTING: true
FEATURES: SQLENGINE, REPLICATION, FULLTEXT, DQ, AS, RS, RS_SHP, RS_SHPWFE, DQC, CONN, IS, BC, SDK, BOL, SSMS, ADV_SSMS, MDS
FILESTREAMLEVEL: 3
FILESTREAMSHARENAME: SQL2014
FTSVCACCOUNT: NT Service\MSSQLFDLauncher$SQL2014
FTSVCPASSWORD: <empty>
HELP: false
IACCEPTSQLSERVERLICENSETERMS: true
INDICATEPROGRESS: false
INSTALLSHAREDDIR: c:\Program Files\Microsoft SQL Server\
INSTALLSHAREDWOWDIR: c:\Program Files (x86)\Microsoft SQL Server\
INSTALLSQLDATADIR: <empty>
INSTANCEDIR: C:\Program Files\Microsoft SQL Server\
INSTANCEID: SQL2014
INSTANCENAME: SQL2014
ISSVCACCOUNT: NT Service\MsDtsServer120
ISSVCPASSWORD: <empty>
ISSVCSTARTUPTYPE: Automatic
MATRIXCMBRICKCOMMPORT: 0
MATRIXCMSERVERNAME: <empty>
MATRIXNAME: <empty>
NPENABLED: 0
PID: *****
QUIET: false
QUIETSIMPLE: false
ROLE: <empty>
RSINSTALLMODE: DefaultNativeMode
RSSHPINSTALLMODE: SharePointFilesOnlyMode
RSSVCACCOUNT: NT Service\ReportServer$SQL2014
RSSVCPASSWORD: <empty>
RSSVCSTARTUPTYPE: Automatic
SAPWD: *****
SECURITYMODE: SQL
SQLBACKUPDIR: C:\SQLData\MSSQL\SQL2014\Backup
SQLCOLLATION: SQL_Latin1_General_CP1_CI_AS
SQLSVCACCOUNT: NT Service\MSSQL$SQL2014
SQLSVCPASSWORD: <empty>
SQLSVCSTARTUPTYPE: Automatic
SQLSYSADMINACCOUNTS: TomGroszko-HP\Tom Groszko
SQLTEMPDBDIR: C:\SQLData\MSSQL\SQL2014\Engine
SQLTEMPDBLOGDIR: <empty>
SQLUSERDBDIR: C:\SQLData\MSSQL\SQL2014\Engine
SQLUSERDBLOGDIR: <empty>
SQMREPORTING: true
TCPENABLED: 0
UIMODE: Normal
UpdateEnabled: true
UpdateSource: MU
USEMICROSOFTUPDATE: false
X86: false
Configuration file: C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20140404_162339\ConfigurationFile.ini
Detailed results:
Feature: Management Tools - Complete
Status: Passed
Feature: Client Tools Connectivity
Status: Passed
Feature: Client Tools SDK
Status: Passed
Feature: Client Tools Backwards Compatibility
Status: Passed
Feature: Management Tools - Basic
Status: Passed
Feature: Reporting Services - Native
Status: Failed: see logs for details
Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, uninstall this feature, and then run the setup process again.
Component name: SQL Server Database Engine Services Instance Features
Component error code: 0x851A001A
Error description: Wait on the Database Engine recovery handle failed. Check the SQL Server error log for potential causes.
Error help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=0xD15B4EB2%400x4BDAF9BA%401306%4026&EvtType=0xD15B4EB2%400x4BDAF9BA%401306%4026
Feature: Database Engine Services
Status: Failed: see logs for details
Reason for failure: An error occurred during the setup process of the feature.
Next Step: Use the following information to resolve the error, uninstall this feature, and then run the setup process again.
Component name: SQL Server Database Engine Services Instance Features
Component error code: 0x851A001A
Error description: Wait on the Database Engine recovery handle failed. Check the SQL Server error log for potential causes.
Error help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=0xD15B4EB2%400x4BDAF9BA%401306%4026&EvtType=0xD15B4EB2%400x4BDAF9BA%401306%4026
Feature: Data Quality Services
Status: Failed: see logs for details
Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, uninstall this feature, and then run the setup process again.
Component name: SQL Server Database Engine Services Instance Features
Component error code: 0x851A001A
Error description: Wait on the Database Engine recovery handle failed. Check the SQL Server error log for potential causes.
Error help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=0xD15B4EB2%400x4BDAF9BA%401306%4026&EvtType=0xD15B4EB2%400x4BDAF9BA%401306%4026
Feature: Full-Text and Semantic Extractions for Search
Status: Failed: see logs for details
Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, uninstall this feature, and then run the setup process again.
Component name: SQL Server Database Engine Services Instance Features
Component error code: 0x851A001A
Error description: Wait on the Database Engine recovery handle failed. Check the SQL Server error log for potential causes.
Error help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=0xD15B4EB2%400x4BDAF9BA%401306%4026&EvtType=0xD15B4EB2%400x4BDAF9BA%401306%4026
Feature: SQL Server Replication
Status: Failed: see logs for details
Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, uninstall this feature, and then run the setup process again.
Component name: SQL Server Database Engine Services Instance Features
Component error code: 0x851A001A
Error description: Wait on the Database Engine recovery handle failed. Check the SQL Server error log for potential causes.
Error help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=0xD15B4EB2%400x4BDAF9BA%401306%4026&EvtType=0xD15B4EB2%400x4BDAF9BA%401306%4026
Feature: Master Data Services
Status: Passed
Feature: Integration Services
Status: Passed
Feature: Data Quality Client
Status: Passed
Feature: Analysis Services
Status: Passed
Feature: Reporting Services - SharePoint
Status: Passed
Feature: Reporting Services Add-in for SharePoint Products
Status: Passed
Feature: Documentation Components
Status: Passed
Rules with failures:
Global rules:
Scenario specific rules:
Rules report file: C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20140404_162339\SystemConfigurationCheck_Report.htm
Any suggestions for what step to take next will be appreciated.
Thanks
Tom G.Hi Tom,
Sorry for the delay. We can exclude the media factor since you were able to install it on VM with this media.
If I understand correctly, Shanky said “Abve message can also appear due to corrupt profile so deleteting old profile and creating new one and using this to install would also help.Make sure you always RK on setup.exe and select run as administrator” which
means your user account may be corrupted rather than the Virtual account. You can create a new Windows user account and use it to log into the system. Then, re-try the installation.
Additional information:
http://windows.microsoft.com/en-us/windows/create-user-account#create-user-account=windows-8
Thanks.
Tracy Cai
TechNet Community Support
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