'Bonjour Service'
For some reason when I am trying to download the iTunes 64 bit version an error comes up and says "Service 'Bonjour Service' (Bonjour Service) has failed to start. Verify that you have sufficient privelages to start system services...I don't know how to fix this problem and it won't let me use the regular iTunes on my computer or I would just do that. Please help me figure this out, I am getting really irritated. Thanks
There's apparently a problem with Bonjour on the 9.1 installation. You need to check out the thread "iTunes 9.1 fails to install with Bonjour service on Windows 7 x64 Ultimate" on page two, the comment from BareMetal there is an official work around from Apple on how to install iTunes 9.1 without Bonjour so at least you can get it up and running and start up your iPad. Be sure you completely uninstall iTunes & Bonjour before using this work around. Don't worry, your library will be safe but you should make a backup copy of the iTunes folder just in case.
Good luck
Similar Messages
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Bonjour services disappear - can't see speakers in iTunes
Hi,
I guess this might not be the correct forum but I can't seem to find anywhere else it may sit. I am having issues with certain bonjour services not running on my iMac, this is mainly affecting speakers being shown in iTunes. I don't have a problem with my mac book on the same network, I wonder if anyone can advise what I can do.
ThanksI run a studio where there are 3 Macs, each one running a different version of Mac OS X (Tiger, Leopard, Snow Leopard) and only my Mac (Snow Leopard) can see printers, iTunes servers or speakers connected over Bonjour (both the printer and speakers are connected with an Airport Express)...
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This is not correct solution. I have fresh/new copy of Windows 7 64 bit and I have the same problem.
Autorun only shows the Apple Bonjour service. It started when try to sync more than one iphone over WiFi. I have two iphones and an iPad. I turned off syncing over WiFi and still has high CPU utilization. One of the CPU's is pegged at 100%. It is the AppleMobileDeviceService.exe process.For the record, I then followed the suggestion of MarcDCMB in https://discussions.apple.com/thread/4291206 of just manually restarting the Apple Mobile Device service in Windows services.msc once each time after starting iTunes and the service no longer hogs CPU after that service restart. Not too painful as a work-around, and apparently an effective one, but clearly not a solution to the problem. Again, as above, all the other solutions didn't work for me and I have no conflicting software as far as I can tell. So you'd have to say this Apple's problem.
Also FTR, I am still on the 5.2.0.6 version of the Apple Mobile Device Support MSI and I don't know if that is relevant to this work-around working but my sense is that it is NOT relevant. I'll report back on this thread if I re-upgrade and the problem returns in spite of the service-restart approach. -
How to get rid of the bonjour service?
As I'm using the iTunes only on a single PC I want to get rid of the bonjour service. Anyone can tell me how to get it permanently removed on an W2k system and is it for sure that the CDDB requests have nothing to do with it so they are still working fine?
Just disable it.
Desktop > My Computer > right-click > Manage
expand Service and Application > highlight Services
Find the Bonjour service in the list on the right.
Double-click, and change the Startup type from Automatic to either Manual or Disabled
Then press Apply button
You can also press the stop button if Bonjour is currently running
[EDIT: Yes, CDDB will still work.] -
Hi, I'm trying to re-install the latest iTunes on my Gateway w/ Windows XP. I had to update it a while back to put songs on my brother's iPod, but my computer froze halfway through and nothing has worked right since.
I keep getting the message "Service 'Bonjour Service' (Bonjour Service) failed to start. Verify that you have sufficient privileges to start system services."
I looked through older discussions that told me to go to right click My Computer - Manage - Services and Applications - Services - Find Bonjour and restart it.
Well, the only option that I can click on is Start. When I do, it says "Windows could not restart the Bonjour Service service on Local Computer. Error 2: The system cannot find the file specified."
Where do I go from here? Help would be greatly appreciated, I've been trying to fix this for over a year now with no dice. Also, I cannot do a factory reset (last effort) because it says the administor's account is disabled and I do not have the disc.Sorry if double posting is a no-no here, but I forgot to add that I've already tried disabling Spyware Doctor.
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Hello everyone.. I recently bought iPad air and I am trying to connect it to my windows 7 notebook. And so I am trying to install itunes in windows 7. But I keep on getting the error message:
"\SYSTEM\CurrentControlSet\Services\Bonjour Service\Parameters. Verify that you have sufficient access to that key, or contact your support personnel."
I already did this: http://blogs.msdn.com/b/astebner/archive/2006/09/04/739820.aspx that was given in this thread:
https://discussions.apple.com/thread/1558225?tstart=0
But unfortunately I still get the error message during installation. If I ignore that and continue installation, iTunes is installed and seems to work. But my windows does not recognize my iPad. I read somewhere that iPad driver is in iTunes.
Please help... thank you very much.iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: iTunes can’t contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/ts1814
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
iOS: “Not enough free space” alert when trying to sync
http://support.apple.com/kb/ts1503
You may need to delete iTunes on your computer and then reinstall.
How To Completely Uninstall and Remove All Traces of iTunes
http://zardozz.com/zz/2008/04/how-to-completely-uninstall-and-remove-all-traces- of-itunes.html/
Cheers, Tom -
Windows latest download of iTunes has disabled Bonjour Services a message to restart says go to settings?? there is no settings in iTunes only preferences
Apple TV's says start sharing on compute? ITunes Home Sharing started Windows Task Manager says Bonjour Services running yet unable to share from computer to any Apple TV in the home is this another Apple programming bugWindows latest download of iTunes has disabled Bonjour Services a message to restart says go to settings?? there is no settings in iTunes only preferences
Apple TV's says start sharing on compute? ITunes Home Sharing started Windows Task Manager says Bonjour Services running yet unable to share from computer to any Apple TV in the home is this another Apple programming bug -
Cannot install itunes 9.2 - bonjour service failed to start
Like in many of the other topics, i am unable to install itunes 9.2 on my computer.
I have checked (and edited if needed) exceptions in firewall etc. I have disabled said security as well. I have even uninstalled all AV.
I have tried the registry changes to grant the bonjour service full priviledges.
I have tried giving the bonjour service administrator rights in the service itself.
I have tried retrying at the error dialog extensively (although i did not put much hope into this one).
I have tried installing airport for windows, which temporarily seemed to get bonjour working, but again it died during itunes 9.2 installation with the same error.
Edit:
I have also (almost obvious) tried to uninstall and reinstall itunes/quicktime/bonjour many times, both in my standard startup setup as well as in msconfig'ed startups enabling only specifics to said programs.
Edit end
The exact error from the event viewer=>Windows Logs=>System is as follows:
The Bonjour Service service terminated with a service-specific error 6 (0x6).
Now, i would very much like this to be fixed as soon as possible (as i'm sure the rest of the users would as well), so i can actually use my iphone for music i already own, manage it and so on and so forth.
I have already spent more than 8 hours on this specific problem since yesterday, which is quite frankly ridiculous. Especially in the context of apple products, which in the past prided themself on being extremely stable and userfriendly unlike most other platforms. I do realize that this does not apply in the same sense regarding the crossover between platforms, but as far as i can tell this problem is an old injury attested by many people on many versions of itunes (and other software) in relation to bonjour.
Edit:
I am running 64bit (and ofcourse using the 64bit installers)
Message was edited by: Tomzster
Message was edited by: TomzsterUpdate:
Well, i called my telecom company and spoke with the same guy i spoke with earlier. He found a technician, but unfortunately he had no ideas for a solution. Instead i was told to reformat.
Now, as i have quite a lot of stuff on my computer which i should back up but haven't yet, this is a very unappealing option to me. Also, from reading these forums there have been several examples of the installer failing in one way or the other even on fresh systems. And lastly, just because a piece of software works on one computer but not on another it doesn't mean i should reformat.
Now, if i had been told the error 6 (0x6) meant something i couldn't rectify without doing a complete reinstall, then i would probably have been ok with it. So that's what i told the supporter. He however had been told by his boss to tell me off with that.
So instead i asked to speak with his boss. We then spoke a little backwards and forwards about support responsibility, when it is ok to ask for a reformat and so on and so forth. I tried to tell him that it was clear to me that it wasn't really their responsibility (as it's a software problem unrelated to the iphone itself), but that it couldn't be my responsibility either to make that clear for apple.
So after a while i was put on hold for a good 10-20 minutes. After which he told me that he understood my situation and that he would talk to their chief of the supporting division (or something) as that guy is in charge of the contact with apple.
So all in all i didn't get any further, but i did get them to acknowledge the problem at hand and take it further towards a solution.
I'm guessing that the next step will be communication with apple regarding bonjour and either direct apple support, or feedback from apple about what the bonjour error actually means for a start.
Regardless, if i am not contacted mid next week, i will be calling and emailing them once more. -
Slew of Problems with iTunes--Bonjour Service, Ipod Touch Recognition, iTunes Store Connectivity
As per the title, the problems are getting quite serious and annoying.
I have an issue with the Bonjour service not being recognized (mDNSresponder.exe doesn't appear to be running) and consequently sharing not working, an inability to connect to the iTunes store (as shown in the above diagnostic report), and an inability for iTunes or my laptop to recognize the iPod Touch. On any other PC here, it's perfectly fine.
The following is a diagnostic report with conflicting information:
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
ASUSTeK Computer Inc. N61Jq
iTunes 10.6.0.40
QuickTime not available
FairPlay 1.14.34
Apple Application Support 2.1.7
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.1.1.4
Apple Mobile Device Driver 1.59.0.0
Bonjour 2.0.2.0
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 003CAB9C0F41E018
Current user is not an administrator.
The current local date and time is 2012-03-17 10:49:31.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Advanced Micro Devices, Inc., AMD Radeon HD 6570M/5700 Series
**** External Plug-ins Information ****
Plug-in Name: mmkeys.dll
Plug-in Loaded: Yes
Plug-in Version: Unknown
Plug-in File Version: Unknown
Plug-in Path: C:\Users\Milan\AppData\Roaming\Apple Computer\iTunes\iTunes Plug-ins\mmkeys.dll
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {5D75EB69-A527-4AED-B6A8-3139B2AB4F1E}
Description: Microsoft Virtual WiFi Miniport Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name: {CD25755F-0D10-4EA0-9C72-A488B6BA4434}
Description: Intel(R) Centrino(R) Advanced-N 6200 AGN
IP Address: 192.168.1.136
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Sat Mar 17 09:41:08 2012
Lease Expires: Sun Mar 18 09:41:08 2012
DNS Servers: 192.168.1.1
Adapter Name: {1867589A-E290-4BB5-BCCD-A89F57BA7C93}
Description: Bluetooth Personal Area Network
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name: {DAFC4586-8644-495B-A4F9-41C555FB9994}
Description: Atheros AR8131 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2012-02-27 20:13:16.
**** Device Connectivity Tests ****
iPodService 10.6.0.40 (x64) is currently running.
iTunesHelper 10.6.0.40 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Renesas Electronics USB 3.0 Host Controller. Device is working properly.
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34. Device is working properly.
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Devices Not Currently Connected:
iPod nano (4th Generation) running firmware version 1.0.4
Serial Number: 6U846T8B3R0
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.
As you can see, there are many problems here. Quicktime is apprently unavailable, when it's installed. iTunes doesn't recognize me as an administrator, when the account is indeed an admin (and can perform administrative actions).
Connection to the iTunes store is unsuccessful, when iTunes is enabled in the windows firewall. All the services iTunes needs to run, are running successfully. The sole exception being Bonjour, which iTunes doesn't seem to realize is running. I've verified the service to be running, and have restarted it. Additionally, mDNSresponder.exe is not running under task manager. Manually starting it from Bonjour's file directory doesn't work, either. I've changed my "hosts" file, and still no luck. I've also changed a couple of Internet Explorer internet properties, and the unsuccessful connectivity doesn't change. I've reinstalled the whole line of Apple software, without a change in results. Reboots are just as unsuccessful.
Ultimately, my problem is neither iTunes nor Windows recognizes my iPod Touch, whereas my old Nano used to work fine. On other computers, iTunes is fine. The problem is on this one, and whether it's an Apple or Windows problem, I don't know. Hopefully someone here can help me out, as I would be immensely appreciative.One step forward?
I'd like to doublecheck something you mentioned earlier:
I've verified the service to be running, and have restarted it. Additionally, mDNSresponder.exe is not running under task manager.
When you were in the processes tab, did you have "Show processes from all users" checked, as per the following screenshot? (mDNSresponder.exe runs under SYSTEM, so you don't see it in there unless that box is checked.) -
I'm installing the newest version of Itunes over the last version on my laptop. win 7 pro os. it starts the install then a error msg comes up stating that Bonjour service failed to start. verify that i have sufficient priveleges to start system services. I can't retry, ignore only cancel which un-installs all that it has installed and reverts me to the last version which i had. any idea?
it starts the install then a error msg comes up stating that Bonjour service failed to start. verify that i have sufficient priveleges to start system services.
Sometimes we can get past that one by disabling the Bonjour Service prior to the install.
In your Start menu, right-click Computer and select "Manage".
Expand "Services & Applications".
Open "Services". (Perhaps maximise the screen to better see what's going on.)
Right-click the Bonjour Service and select "Properties".
In the General tab, set the Startup type to "Disabled":
... and click OK.
Restart the PC and try another iTunes install. Does it go through properly this time? -
Bonjour service running but itunes doesn't recognize it
Hi,
I have a Windows 7 computer. I had previously disabled the bonjour service due to conflicts. But now I need it to share with an apple tv. I reinstalled bonjour and my system shows it as running. However, itunes (which i also deinstalled and reinstalled - latest version). However when i go to the sharing tab on itunes it says that bonjour has been disabled.
Any ideas?
thanksHello MooseRange,
Thanks for using Apple Support Communities.
First, follow the steps in the following article to ensure Bonjour is installed on your PC:
Bonjour for Windows: How to tell if it successfully installed
http://support.apple.com/kb/HT2703
If it is not installed, then reinstall iTunes, which will also install Bonjour on your computer:
Download iTunes
http://www.apple.com/itunes/download/
If Bonjour is installed, then it may be blocked by your anti-virus and/or firewall:
iTunes for Windows: Bonjour alert due to firewall, security, or proxy software
http://support.apple.com/kb/TS3448
Resolve issues between iTunes and security software
http://support.apple.com/kb/TS3125
Take care,
Alex H. -
Greetings,
Having a little problem installing Itunes 12. Upon trying to install the program, i'm confronted with this error: "Service "Bonjour Service' failed to start. Verify that you have sufficient privileges to start system services". Nothing I've done seems to be able to get the program to be installed. It asks if i want to retry or cancel. Clicking Retry only prompts me again with the same error message. After i hit cancel the entire installation rolls back.
I'm currently logged in as administrator ( I don't have any other accounts on this computer), I've tried uninstalling all the components relating to apple along with its folders and restarting+RT clicking>Run as Administrator. It still refuses to install. Very frustrating. Any ideas?Sorry if double posting is a no-no here, but I forgot to add that I've already tried disabling Spyware Doctor.
-
Cannot install itunes 7.7 with Vista due to bonjour service issues
(I do have itunes version 7.6.2.9 working fine with no issues on vista)Cannot install itunes 7.7 becoz vista doesnt let bonjour service to run, While trying to start the Bonjour service from the Windows Services console gives an other error: "Windows could not start the Bonjour service on Local Computer. For more information, review the System Event Log. If this is a non-Microsoft service, contact the service vendor, and refer to service-specific error code -65549." Is there any way I can get Bonjour to install and run as a service? tried switching off windows defender and Norton Internet security along with norton firewall too, still it doesnt let me install ,even tried downloading the windows version of bonjour but it too doesnt get installed as the service cannot start
Event report:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="MsiInstaller" />
<EventID Qualifiers="0">1013</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2008-07-11T12:32:31.000Z" />
<EventRecordID>69102</EventRecordID>
<Channel>Application</Channel>
<Computer>Revelations</Computer>
<Security UserID="S-1-5-21-216963075-3724653442-2767649758-1000" />
</System>
- <EventData>
<Data>Product: iTunes -- Service 'Bonjour Service' (Bonjour Service) failed to start. Verify that you have sufficient privileges to start system services.</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data />
<Data /> <Binary>7B45463643343630302D333036442D344636412D413131392D433241383737443235423 4417D</Binary>
</EventData>
</Event>
The Bonjour Service service terminated with service-specific error 4294901747 (0xFFFEFFF3).
Any comments and advice would be higly appreciated
regards
Message was edited by: Vistacrap
Message was edited by: Vistacrap
Message was edited by: Vistacrap
nullApple offer this advice which I guess is not much help to you as you have Norton:
http://support.apple.com/kb/TS1609?viewlocale=en_US
I wonder if it is worth looking in the your firewall configuration>>Programs and deleting any entry for Bonjour - in the hope that you will be prompted to allow it or not when you do the install, or maybe adding it back with permit all.
But someone came up with another possible solution at the end of this thread:
http://discussions.apple.com/thread.jspa?threadID=1540617&tstart=0 -
Hi, I want to share music from my ipod touch to my ipod classic but it says my bonjour service is disabled. When I go to help it says to uninstall and reinstall my itunes. Won't I loose all my information and music?
No. Removing and re-installing iTunes has NO affect on the content that is stored in your iTunes library. Use the steps in this article to help you remove and re-install iTunes.
http://support.apple.com/kb/ht1925
B-rock -
I am unable to re-enable bonjour services to view my shared library on my PC from my Mac
I am unable to view my shared music library from my Mac on my PC (running Windows 7). When I check in the sharing preferences, it says "The Bonjour services has been disable. Bonjour is required to share music with others. Please re-enable the service to use this feature." Yet when I check the services in the system configuration, it says that Bonjour is enabled and running. I have also checked in the msconfig and it says Bonjour services are running. I have also performed a complete reinstall of iTunes and that did not help. I'm looking for a solution. Thanks.
hello,
You mean you can open firefox but cannot connect to the internet?
Or you just cant open firefox? -
I am unable to instal itunes (greater than version 7) as it gives me the error,"Bonjour service failed to start, verify you have sufficient privileges" , i have checked on apple support and the only help for this error says that mcafee antivirus is blocking the services however i have never had mcafee installed on my pc. Anyone any other ideas as to what could be wrong?
Hi doywks,
The Apple Mobile Device is a component of iTunes that communicates between your computer and your iPhone or iOS device. The error message you are seeing "verify that you have sufficient privileges to start system services" has to do with the Windows operating system. It's possible that you are not logged in as the administrator for your Windows PC. Or, you may have antivirus software stopping the Apple Mobile Device from running.
If you are having issues updating iTunes on your PC, follow the steps in the article below.
If you can't install or update iTunes for Windows - Apple Support
https://support.apple.com/en-us/HT201668
How to restart the Apple Mobile Device Service (AMDS) on Windows - Apple Support
https://support.apple.com/en-us/HT203188
I hope this information helps ....
- Judy
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