Book POV not showing all deminsions for some users

Question

I have a book that is suppose to display Scenario, Year, Period & Currency when it is run. However, one user who runs this book only sees Scenario, Year & Period. Her user group is the same as many others within our company who do not have this problem. Does anyone know why this is happening?

Answer 1

The user only belongs to one group and other users within the group get the full POV selections. Also, we don't have any nested security groups.
This issue has also presented itself in showing the incorrect POV to some users. I've discovered that this is related to the User's POV in User Preferences though I do not know how to fix it.
If you go into File>Preferences and select Financial Reporting on the left you should see a button that says "Setup Members". Once inside, Person A sees Scenario, Year, Period, View, Entity, Value, Account, ICP, C1, C2, C3, C4, this is correct. However, Person B sees Scenario, Year, Period, View, Entity, Value, Account, ICP, C4, C1, C2, C3. When this occurs, and these two run the same book, Person A would see the Proper selections for POV. However, person B would see the incorrect custom dimensions. For example, If C1 should be displayed Person B would see C4, If C2 should be displayed Person B would see C1, etc...
Correct Incorrect
C1 = C4
C2 = C1
C3 = C2
C4 = C3