Book purchased on itunes via itouch, itouch died - how do I recover it?

Unfotunately I didn't have a chance to back it up to itunes...but I paid for it ($10!!!), shouldn't it be available under my purchases through my account??

Audiobooks cannot normally be redownloaded. If the audiobook is no longer on the iPhone and didn't get successfully transferred to your computer, you'll need to go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

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