Bookmark bu files unable to process

ALL my bu files for bookmarks won't load: "unable to process the backup file". Having major problems keeping stable bookmarks: I make multiple backups frequently. Today FF crashed computer, and when it came back aftr cold restart I don't have access to my extensive and important bookmarks. When I restarted after crash the FF that came up appeared as new.

If you enable content streaming then you cant access the file/message content within the Proxy service and can not perform actions like Replace or perform transformations on the content. Use streaming for pass through scenarios only. If you want to read a large file and also perform transformations on content I would recommend using JCA Adapter for FTP and try reading records from file in batches, a few records at a time. Just so we know the requirement better, what is the file size and what is the format of the content?

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Firefox 8.0 - All bookmarks are missing - "unable to process the backup file" - tried reinstalling Firefox and restarting computer. Nothing helps. What can I do next?

All bookmarks went missing after running WinCleaner OneClick version 11.4.2, but that has never happened before. Cannot create new bookmarks and if I try to restore the bookmarks from a backup , the pop-up window says "Unable to Process the Backup File". I tried uninstalling and reinstalling Firefox and I tried restarting the computer - neither helped. I'm running Windows XP Professional 2002 service pack 3. Any suggestions?

Found a corrupt places file, deleted all the rest and renamed the corrupt file to be the only places file but I still had no bookmarks or bookmark functionality. I resigned myself to a complete uninstall of Firefox, including all personalization, etc. then reinstalled Firefox and I am now rebuilding my bookmarks list. Thank you much for the quick reply and trying to help! If I use WinCleaner OneClick again I'll be sure to back up my bookmarks.

How do I replace bookmark bar that was lost when a new Mozilla Fox Start page suddenly appeared with a Zone Alarm Community Toolbar, and nothing I have so far tried, working with "Show all Bookmarks", works ("Unable to process the backup file).

My current version is 6.0.2. A box appeared a few days ago informing me of an update to 7 (x?). I declined for the time being.
Then a Start Page just showed up missing the bookmark tool bar. I tried to import a bar from another browser. Nothing showed up. Then, I went to "Help". First, I clicked on "About Firefox" where I was informed of an update. This time, I tried it. When I clicked on "Apply Update", I received a message; 'Update could not be installed" despite there being no other Firefox browsers running.
I went back to "Help" and clicked on "Firefox Help". A page came up with the URL in place, but the page would not load ("Cannot find server at support.mozilla.com"). After several clicks on "Try Again" with the same result, I copied the URL and pasted it into a different browser, from which I am now working.
Before sending this question, I tried the two procedures ("Manual Backup" and "Restoring From Backup") found on Bookmarks/Show All Bookmarks/Import And Backup/Restore, using both "stored backups" from Mozilla's Profile folder and "Choose a file", as well as Bookmarks/Show ... /Backup. In each case, the response was, "Unable to process the backup file".
I had previously tried another method I found on Google which involved copying and saving a Mozilla backup file (this is the file I used in the procedure above - "Choose a File") found in the C:/Documents And Settings/.../Profile Folder, then renaming the original file "backup.HTML" and saving it in a folder one level up from its original location. The Bookmark bar was to show up after shutting down and reopening Mozilla - it never happened. I replaced the original backup file.
It occurred to me to locate the Bookmark File for this browser (Chrome) and using it in the "Choose a File" method, referred to above. But there is no extension included in the file name, and I was afraid to try it.
I'm out of ideas. Is there something else to try?

Check that the Bookmarks Toolbar is visible and that the "Bookmarks Toolbar items" is still placed on the Bookmarks Toolbar.
If the menu bar is hidden then press F10 or hold down the Alt key, that should make the "Menu Bar" appear.
Make sure that toolbars like the "Navigation Toolbar" and the "Bookmarks Toolbar" are visible: "View > Toolbars"
* Open the Customize window via "View > Toolbars > Customize" or via "Firefox > Options > Toolbar Layout" (Linux, Windows)
* Check that the "Bookmarks Toolbar items" is on the Bookmarks Toolbar
* If the "Bookmarks Toolbar items" is not on the Bookmarks Toolbar then drag it back from the toolbar palette in the customize window to the Bookmarks Toolbar
* If you do not see the "Bookmarks Toolbar items" or other items that are missing in the toolbar palette or on a toolbar then click the "Restore Default Set" button
See also:
*http://kb.mozillazine.org/Uninstalling_add-ons
*http://kb.mozillazine.org/Uninstalling_toolbars

Problem with importing saved .json backup file in fresh installed firefox 3.6.8? Message "unable to process the backup file", when i choosed option "Restore" from menu "organize your bookmarks" !?

Hello,
my problem is with importing saved .json backup file in fresh installed firefox 3.6.8? Message "unable to process the backup file", when i choosed option "Restore" from menu "organize your bookmarks" !?
Normally that i followed all instructions from your support site, and that i tried many things, but nothing helped :( !?
my .json file isn't corrupted cause it was saved on another partition before formatting my OS.
Please don't tell me that my bookmarks are lost :( cause i had many important things in that bookmarks, on 100.s pages :( ....
Thanks in advance!
Sincerely,
hoho33

"
Can you restore that JSON backup in a new profile?
Did you make sure that it is really a JSON backup and that there is no missing or hidden other file extension?
A JSON backup starts with: {"title":"","id":1,"dateAdded"
A HTML backup starts with: <!DOCTYPE NETSCAPE-Bookmark-file-1>
You can try if you can restore that JSON backup in a new profile.
Create a new profile as a test to check if your current profile is causing the problems
See Basic Troubleshooting: Make a new profile
If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)
See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
Please for administration of this support site, make possibility to quote someone's answer, on this way is dificult to answer somebody who wrote some suggestion!
No, i can't restore JSON backup in new profile, even on fresh installed OS XP SP3, with fresh installation of latest version of firefox!
MAN I TOLD YOU 10X IT'S 200 % JSON BACKUP FILE!!! I'M NOT IN IT FROM YESTERDAY, I WORK IN IT 12 YEARS!!!
I tried restoring json backup in new profile, but nothing, i couldn't restore, cause that stupid error from screen shot which i posted again appears !
Man i'm not totally noob i repeat 2nd time here, and normally that i know to create new profile, and that i tried that, but that didn't help!
I can't believe that FIREFOX has not good support team, and doesn't care for yours users, this will not give me more reason to use in future firefox
like borwser, if i don't have good support, and when i have problem like this, to loose all my very important bookmarks and passwords on them, and
firefox support won't to help me to solve my problem!
If somebody from firefox support team read this, i can give you Remote desktop access to my computer to try solve this problem, like other serious company
like HP, Dell , etc. give remote desktop support to their users!
Corel are you from firefox support team? Please don't write same suggestions, cause i know to read, and i understand well if you write once some suggestion!
Greetzz

HELP! Lost ALL my bookmarks & Bookmark Toolbar is empty. Attempts to restore from the backup files yields an error message that says, "Unable to process the backup file." Have tried opening nearly all 10 existing backups w/same result.

I was in the midst of a Firefox session w/two windows open. Nothing special about the sites. No fancy javascripts or anything. When I closed the second window and opened the "History, Show all History" pull-down, the Library screen had no data in it.
I looked for the Bookmarks.html file in my profile and it is missing. I tried renaming an old .bak file from a couple years ago and I can open it as a file and see the text of it displayed but Firefox will not recognize it as and open it as the Backups file.
Following the directions already posted - using "History, Show all History" then the "Import and Backup, Restore" process - allows Firefox to see all the backups, but trying to restore from any of them yields the "Unable to process the backup file" error message.
I have re-started my machine from a cold start - twice now.

The file that stores bookmarks is probably damaged, for details on how to fix that see http://kb.mozillazine.org/Unable_to_process_the_backup_file_-_Firefox

Since upgrading to FF 4, I have constant crashes (updating graphics drivers did not help). now all my bookmarks are gone. When I try to restore them, I get error message: "Unable to process the backup file".

Since I "upgraded" to FF 4, I have constant crashes (I tried updating my graphics drivers--it did not help) and now all of my bookmarks have disappeared. When I try to restore them, I get this error message "Unable to process the backup file". I have lost years of bookmarks...please help.
I am using Windows XP, SP 3 if that matters.

I am also unable to restore any of the backups of the bookmarks, both automatic backups and two backups that I created manually. Since I was able to restore backups before, and since no changes have occurred to these backup files, the problem must be with Firefox.
Right before my bookmarks disappeared, FF crashed and I accidentally started FF 3.5. When I saw what I did, I ended the Firefox process and started FF 4. That's when all my bookmarks were gone and I discovered I couldn't retrieve any backups. I did note that an add-on was updated when I restarted FF. Maybe that's the problem. Does FF have a Safe mode?

I am trying to restore bookmarks to Version 5 from a backup I made from Version 4.+. I get an error message "Unable to process backup file." What's wrong?

I made a backup of my bookmarks when I was running Firefox Version 4+ (stored in a "json" file on a thumb drive). My primary hard disk crashed and when I down loaded Firefox on to a new hard drive, I got version 5.0. When I tried to restore the saved bookmarks, I got an error message that says "Unable to process backup file."

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.
* http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
* http://kb.mozillazine.org/Unable_to_process_the_backup_file_-_Firefox

My bookmarks seem to have disappeared between when I shut down Firefox last night and today - and when I go to restore to a previous date, I get "unable to process the backup file" How do I fix this?

Opened Firefox - all bookmarks gone, nothing in history. Nothing backed up. As I attempt to restore, none of my restore points can be accessed, I get error message that says: "unable to process backup file" What has happened? Everything worked fine yesterday - and I have performed no updates.

It's actually quite simple to restore your lost information. Hover your Firefox Menu Tab and click the Bookmarks Menu. The little box will pop up. Click on Import and Backup ... the second option down is "restore" . Hit that and it should give you a list of dates that Firefox auto-saves your bookmarks. Just pick a date and apply. If this doesn't help. You may have to revert to an earlier version or check your addons.

When I try to restore my bookmarks I get the message "Unable to process the backup file."

I lost my bookmarks and when I try to restore them I can see the backup files in the restore window but when I try to restore my bookmarks I get the message "Unable to process the backup file." Can you assist? Thanks

Some added toolbar and anti-virus add-ons are known to cause
Firefox issues. '''Disable All of them.'''
After the above. Restart Firefox. Then try again.
If you still can't restore one of the files, try another one.
These can't get your data back, but will help in the future.
These add-ons can be a great help by backing up and restoring Firefox
'''[https://addons.mozilla.org/en-US/firefox/addon/febe/ FEBE (Firefox Environment Backup Extension)]''' {web link}
FEBE allows you to quickly and easily backup your
Firefox extensions, history, passwords, and more.
In fact, it goes beyond just backing up -- It will actually rebuild
your saved files individually into installable .xpi files.
It will also make backup of files that you choose.
'''[https://addons.mozilla.org/en-US/firefox/addon/opie/ OPIE]''' {web link}
Import/Export extension preferences

Since the FF8 update, all bookmarks were lost and none of the recommended methods for restoring lost bookmarks work; I always get "Unable to process to backup file" even though the backup .json files still exist

Since a FF8 update, all bookmarks were lost and none of the recommended restore methods work, even though I have been able to find the backup ".json" files; I continually get "Unable to process the backup file" for all methods of importing or restoring the bookmarks from the .json files. As others note, I can also no longer add any new bookmarks to my now empty bookmarks tab. My profile has not changed, so that's not the problem. This is really a pain.

Did you try to delete the file places.sqlite to make Firefox rebuild the places.sqlite database file from a JSON backup?
*http://kb.mozillazine.org/Unable_to_process_the_backup_file_-_Firefox
A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.
*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
*https://support.mozilla.org/kb/Bookmarks+not+saved#w_places-database-file

Solved "Error message": Unable to process backup file .json of bookmarks saved from different computer

Want to move bookmarks from old laptop running Firefox 3.1.6 and Win XP to new laptop running Win 7 64-bit and FF 3.1.6 which I just installed. On new laptop I browsed from FF to Restore bookmarks from file I had saved from old laptop (edit to add: it is about 4500kb). The file (bookmarks-2010-10-15.json) is NOT write protected. FF reports "Unable to process backup file".
I have shut down FF and rebooting computer. I am able to restore a bookmark file that was created on new laptop but NOT the one saved from old laptop so I do NOT think the file that the knowledge base (http://kb.mozillazine.org/Unable_to_process_the_backup_file_-_Firefox) refers to as potentially problematic is the problem in my case. I do NOT want to proceed with the other suggestions (create new profile and etc.) for fear of creating even more problems.
Appreciate your advice - I have probably a 1000 or more bookmarks to move and so this is vital and probably typical of anyone with a new computer.

PROBLEM SOLVED I did backup from old laptop again both as .json file and as an export to html. This time the .json file worked to restore from it.
I had read on a different thread here about using the html version and was going to give that a try but also made the new .json at the same time to see if I could get that to work - which it did. I expect that either approach gives the same results and so if one approach is not working for you perhaps the other approach will take care of it.

A.. bookmarks are GONE! I've tried to locate them as per the instructions to no avail. B. No history is being saved. Cant restore,says unable to process back up file. HELP!!! Thanks much in advance.

A. All of my bookmarks are gone. I've looked in the folders suggested by Mozilla. Nothing there.
B. Im unable to save any bookmarks except my homepage. When I do it is placing it in a bar above my open windows in the browser.
C. I used to be able to type in the first few letters of a website & it'd come up as a drop down in the browser bar-no longer does that.
D. NONE of my history is being saved. Attempts to restore a previous date it says its unable to process the request.
Ive gone through my settings many times and nothing seems out of order.
Help!!!

That combination of issues is an indication that there is a problem with the file that stores history and bookmarks. For details of how to fix it see http://kb.mozillazine.org/Locked_or_damaged_places.sqlite

After changing to a newer Firefox, my bookmarks have disappeared, and "restore from backup" just gives "unable to process the backup file".

I've tried the maintenance tool for places.sqlite, and even deleting the file so firefox rebuilds it. But no joy. New version is 36.0.1. Can't remember old one, but it was quite old. Five json files available, but none work

I've found my own answer.
I copied the bookmark .json file to a USB stick. Carried it to another PC which still had an old Firefox, and successfully read it there. The exported as HTML and carried it back & imported it.
If anybody else with this problem isn't lucky enough to have another PC with an old Firefox, I'm willing to bet you could just install Chrome instead & it would read it happily.

I lost my bookmarks and Firefox will not process the backup file!

I lost my bookmarks, tried to restore them and get an error that Firefox is unable to process the backup file.

I have been a Firefox user for years. Firefox 3.63 is the best version so far.
<u>'''Anonymous'''</u>: If you are having problems with Firefox, click on "Ask a New Question" at the top of the forum, state the problem clearly, with site links if needed for clarity, include all the information requested under "Troubleshooting Information" (see: [[Using the Troubleshooting Information page]] ), let the "Plugins Installed" section self-populate. That way we have more information to evaluate your problem.

Trying to create a Photomerge in Bridge, when the files open in Photoshop ( small jegs ) , I get a error message of " Unable to process latte files " / " null is not an object "

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Bookmark bu files unable to process

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