Bookmark buttons disappearing

Hello
I've been trying to find the solution to this for days. Does anyone have a work around and is this a known bug.
I created in InDesign an index of thumbnails that are converted to buttons that go to named bookmarks (pages). There are also buttons to navigate back to page 1 and to go forward or backwards. So far so good.
When exported as 'interactive PDF' the buttons are active on page one but then disappear on most – but not all – pages.
This happens on Acrobat Pro and Reader 10.1.3 for Mac as well as on PC
Another but less serious problem is that the PDF requires the user to 'fill a form' although no forms have been created. This can be resolved by applying 'not modifiable' security on the document.
I have made a simple document with no images that replicates the same problem. If anyone is interested I'll post a link.
Thanks

Thanks. Your link to a discussion doesn't seem to work. Yes, I suspected it must a bug. I'm in touch with Adobe who say:
Thank you for contacting Adobe Technical Support.
I understand that buttons are missing in PDF file which are converted from InDesign.
The issue seems like the buttons are corrupted while converting to PDF.
Please try recreating the button and check if it helps.
I request you to contact us back via Live Chat using the below link so that we can check and help you further.
Strange that they don't seem to have any knowledge of the problem if this is a known bug in CS6. This is not a minor bug, it makes the whole bookmark/button function of InDesign useless!
Thanks again for you help.

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My bookmark button disappeared and I can't find where it went.

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http://i.imgur.com/AvicYTK.png

Are you using the default theme?
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Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
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*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
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*"3-bar" Firefox menu button > Customize
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https://support.mozilla.com/en-US/kb/How+to+customize+the+toolbar

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I loaded up Windows 7 and took a couple quick screenshots for you:
http://tinyurl.com/3c7ouvs
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Hello,
Firefox automatically creates backups of your bookmarks, which can be helpful if your bookmarks are lost or missing. To recover them, follow the instructions below.
#Use one of these methods to open the Bookmarks Library window:
#*Click the ''[[Display the Firefox button menu instead of the menu toolbar|Firefox button]]'' to open the menu and click on ''Bookmarks''.
#*Click the ''Bookmarks'' menu and click on ''Show All Bookmarks''.
# At the top of the Library window, click the "Import and Backup" menu and select Restore.
# Click the date of the bookmark backup you want to recover.
# In the new window that appears, click OK.
# Your bookmarks from the selected date should now be restored.
For more information, see the [[Restore bookmarks from backup or move them to another computer]] article. For other solutions, see the [[Recover lost or missing Bookmarks]] article.
Did this fix your problems? Please report back to us!
Thank you.

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See also:
*[[/questions/997080]] Is it possible to move "show all bookmarks" in the bookmark-menu to the top?

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Bookmark buttons disappearing

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