Bookmark Captivate-developed course in LMS

Question

We're trying to get the bookmark feature to work with a Captivate-developed
course (using Captivate 3, course is SCORM 1.2) on the SkillPort LMS. We had assumed that it was sufficient to use the appropriate SCORM.htm and scorm_support.js files (i.e., those that are part of the Adobe Captivate program). However, the bookmarking feature does not seem to work on the course that we loaded to SkillPort. So now I'm thinking that I must have made some wrong selections under Preferences. I'm wondering --
  1. Under the Quiz Reporting "Advanced Functions," should I de-select "Never send Resume Data"?
   2. Under Quiz Reporting, should I have selected "Interactions and score"? Does the LMS need the interactions in order to note where the learner stopped his session?
   3. Or should I have added a playbar to the course, so that the learner could click the playbar's x to exit from the course? (Currently there is no playbar, and the learner just clicks the x in the upper right window corner to close the course.) Although my SkillPort contact tells me that the playbar can be problematic, so I'm thinking we should leave it out. (We don't need it, as we use buttons in the course for navigation.)
Thank you for any insights! This is new territory for me, and the Captivate online help doesn't explain the bookmarking feature.
(Note: I had originally tacked this question onto another topic on this forum, but since it was in an inappropriate category I suspect no one found it, so now I'm posting it in this eLearning section.)

Answer 1

Here's an update. After I de-selected "Never send Resume Data" and also changed the Reporting tab (to not report) on the quiz questions (since in our case, the questions are not the basis for successful completion), we re-published the course at the LMS, and now the bookmarking feature works when you are into the course a ways, for example, if you leave the course at, say page 11, when you later return, page 1 opens only momentarily and right away page 11 is displayed, which is good.
However, it seems if you exit the course at an earlier page, for example, page 6, that the course goes only to page 2 (instead of page 6) later when you resume. We're wondering whether this may relate to -- perhaps we need a quiz question earlier in the course, or perhaps we should delete a silly text animation that I put on page 2, or perhaps something else is causing the first few pages in the course not to correctly activate the bookmark/resume function.
- Jan