Bookmark data just got wiped out after upgrading (to ver. 34.0.5 on a Mac)... your help on how to restore them is greatly appreciated.

"Restore" function accessed from the bookmark "Library" window somehow cannot read previous bookmark settings. I am for some unknown reason facing total elimination of the 1000+ bookmarks I had saved...

Ok, I think i'm getting closer to the solution. It knows where the files are, it's just saying they're not compatible. here's the exact message "333 files were found, but 333 files are not compatible. Relinked files must have the same media type, same frame rate, and similar audio channels as the original files, blah blah "
This changed after the upgrade. I can't believe an upgrade would cause these files to be unrecognizable. I'm not doing anything complicated here. mov, jpg and mp3s. FC changed the files to something i guess it can't recognize. Lovely! Is there an easy way to downgrade back to 10.0?
Thanks,
Todd

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Photos wiped out after upgrading to 10.3.1565

Hello dear BB users,
I have upgraded to 10.3.1565 just recently and lost around 2 months of photos (I didn't do the back up). Not sure if there are still on the device. Really frustrating and sad, as it contained the last pictures of my lovely grandma which passed away. I have a concern that it is something to do with the encrypted data which was encrypted in 10.2.xxxx. I didn't do the security wipe. Maybe it's possible to downgrade it and the firmware can read it?
Thanks
Pavels

Hi and Welcome to the Community!
shackboo wrote:
I didn't do the back up
Huge mistake.
I do not know if your idea has any merit or not. I doubt it. However, many methods of installing OS's actually perform a wipe of the user memory areas of the device, so if you left those critical files there, they are likely gone. If you had used an SD card, then there would be no issue...for they would be fine. Unless you encrypted the card, which may have caused this to be a problem.
Article ID: KB25484 Expectations when encryption is enabled for a media card in a BlackBerry smartphone
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

HT2643 I have this beautiful iMac, bought in 2002, but have had it in storage 10 years. Just got it out and it started like a charm, but needs a password, long forgotten! How do I get in!

First time using "communities"! Will add some colour to the question. Within a year of buying this iMac, I moved to London and have only just returned, 10 years later. At my age, I am lucky to remember a password for a month! No way that I remember it from 10 years ago! I have the serial number (of course), but none of the original cd's with instructions, etc. How do I get a new password to permit me access to the computer? Thanks for the help!

Did you follow all the instructions in Step 3, in particular locating the old user?
If it's still not available maybe the following will locate it and the data.
Get free OmniDiskSweeper and run as root. (The link is to earlier versions; you will need to locate the one that's suitable for the OS version you are running. To see that, click on the  > About this Mac.) Open Terminal in Utilities and copy/paste and hit return. Give your admin pword when requested, which won't appear as you type it in. You will also get a scary warning about using sudo; keep going. Hit return again. running as root will allow you to look into other users.
sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
Be very careful when running as root not to delete anything. root gives you elevated privileges and you can do some severe damage if you start removing things without knowing what you're doing. I take it you just want to look around to see where things are, so that shouldn't be an issue.
Btw, after all that time, I seriously doubt the PRAM battery is still good. That battery, also known as the clock battery, maintains power in the Paramater RAM, which stores some settings including the date and time. If the clock is off, or perhaps some other settings, this may lead to some issues and should be replaced when you can.
EDIT: I don't think you will be able to run OmniDisk after all. The earliest OS it can be installed to is Tiger 10.4, which you probably don't have. But who knows, give it a try anyway.

I deleted all my bookmarks from bookmarks menu by mistake. I don't use Time machine, I have also tried to look to library, nothing is there. Can you help me, how to restore them?

Please, can anybody help me? I need all the bookmarks.

Do you have any backups at all? If not, I'm afraid there is nothing to do. You will inevitably lose all your data if you don't back up.

IPhone Calendar wiped out after sync with an empty Outlook 2003 Calendar

I need some help.
iPhone Calendar wiped out after sync with an empty Outlook 2003 Calendar.
Unable to restore from backup as my iPhone was backed-up before I realised my calendar info was gone.
I found an old backup file in my old disk but was unable to move the old calendar data to the empty outlook after restore. It just keep wiping out after I sync.
Thanks.

I have managed to find an old back up to restore my iPhone. However even with at least one entry in my outlook, my calendar details on my iPhone was still wiped out and was not transferred to my outlook.

I just accidentally wiped out my entire music library. How can I get apple to help me download the purchased songs again? The songs went to my recycle bin and I immediately restored them but the files seem to have dissappered!

I just accidentally wiped out my entire music library. I sent everything to recycling bin and then immediately hit restore all items as I knew what I had just done. Now I can find where those files went. Is there anyway Apple can just send me my purchased songs again?

See Here > Download Past Purchases
http://support.apple.com/kb/HT2519

HT5706 I have not used my apple tv in a few years, and just got it out of the bag. I connected it up, and it cannot set date, time. it also does not interact with the remote. Could it be as simple as a new batter is needed for remote?

I have not used my Apple TV in a few years, and just got it out of the bag to use on a new TV. I connected it up to power and with an HDMI cable toTV. It attempts to set date and time and cannot. I cannot get the remote to interact with the box also. Could it be something as simple as needing a new battery?

Hi kybriar,
Thanks for using Apple Support Communities. This article has steps you can take to troubleshoot the remote itself:
Troubleshooting the Apple Remote
http://support.apple.com/kb/ht1722
For the issue of setting the date and time, these articles may help:
Apple TV: Basic troubleshooting
http://support.apple.com/kb/ht1551
Reset Apple TV by unplugging it from the power outlet, waiting about five seconds, then plugging it in again.
Power off your TV, wait five seconds, then power it back on.
Apple TV (2nd and 3rd generation): Troubleshooting Wi-Fi networks and connectionshttp://support.apple.com/kb/TS4546
Ensure that Apple TV is within range of your Wi-Fi router or base station.
Confirm that your Wi-Fi router and cable/DSL modem are connected to power and turned on.
Make sure other devices (computers, iPhone, iPad, for example) are able to connect to the Wi-Fi network and access the Internet.
Check your Wi-Fi network settings on Apple TV:
Select Settings > General > Network > Wi-Fi and press the center button on the remote to display nearby networks.
Choose your Wi-Fi network from the list.
If your Wi-Fi network uses a password, make sure you are entering it correctly.
Restart your Apple TV by selecting Settings > General > Restart.
Try restarting your Wi-Fi router or modem by turning it off and then on again.
If possible, connect an Ethernet cable and verify your Internet connection. If you can connect to the Internet using an Ethernet connection, verify that your Apple TV is using the latest software by selecting Settings > General > Software Update. If your Apple TV can be updated, install the update and then try the steps again.
Cheers,
- Ari

Got my Iphone unlocked recently and now when inserted new sim, all the apps got wiped out, tried syncing it again from itunes but still it isnt getting installed. Can someone help?

Hi,
Recently I got my Iphone unlocked. Earlier I was using it on ATT n/w. After unlock i am using it in India with a service provider here.
The problem that I am getting is, the phone was able to pick up the network and am able to make calls and messages. Data plan is still to be activated so cant confirm on that, but all the apps that were there on my phone got wiped out on its own. Since I wasnt sure as to what happend, so I reinstalled the apps today morning. I saw the apps getting installed and then left to get ready for my office. after nearly 30 mins I saw nothing was getting syncronized so disconnected the phone and left for Office. On reaching office when I checked for my usual Apps, I could see only the apple apps and none other available there. Need to know whats the issue and how to resolve it. Please can someone help me on this?

I can not get to iPhone screen, so no way to get to Settings. That is the problem. When I connect phone to iTunes I get screen asking to insert SIN card. On the phone I'm getting Cinfigure screen asking Launguage , Country or Region, Wi-Fi, ( I can connect to my home wi-fi), and last screen "Activating your iPhone". After two minutes of waiting IM getting message: Your iPhone could not be activated because the activation server in temporary unavailable. try connecting to iTunes or try later or contat apple.com/support.
Like I mention, I went to Bell as well Rogers store and tried to insert active SIM card with no results.
Yes, my friend unlock the phone to use with Rogers but I don't know where

My Itunes playlist library got wiped out. I would like to copy all the playlists on my IPOD to the playlist area on Itunes Music but can't drag from my IPOD to that area.

My Itunes library got wiped out, no playlists any more. I would like to copy what is on my IPOD back to Itunes because I have purchased a newer IPOD nano. I am not able to drag and drop any of the music on my IPOD to a new playlist name on Itunes.

Restore your iTunes library from your most recent backup of it. If you've not had the foresight to maintain a backup of your library see turingtest2's user tip on Recover your iTunes library from your iPod or iOS device, which lists several methods - some using third-party tools - to accomplish this. There is no facility in iTunes itself to transfer media (other than iTunes Store purchases) from any iDevice to iTunes, and iDevices are not designed or suitable for data storage.

Contacts get wiped out after uploading IOS6

I uploaded IOS6 and my contacts got wiped out. How do I get them back?

An easy way to get your contacts back:
Go to your mail settings -> icloud and turn off contacts. Your contacts should now be visible again. Note that in most cases, the contacts are not actually missing. It's just that the contacts list has an issue where it seems to have trouble displaying the contacts when multiple lists are active. Once your contacts are back, you can turn icloud contacts back on and re-merge them. Note that when you turn it off, it will give you the option to keep or delete contacts on your phone - click KEEP!

My pictures got wiped out of my iphone meanwhile i have it backed up on photostream, how do i get them back on my iphone ?

my pictures got wiped out of my iphone meanwhile i have it backed up on photostream, how do i get them back on my iphone ?

Photo Stream - http://www.apple.com/icloud/features/photo-stream.html
iCloud: Photo Stream FAQ - http://support.apple.com/kb/HT4486

I went to save a contact and my entire contact list got wiped out. How do I recover my list of contacts? Where is this saved?

I went to save a contact in my Contact App and my entire list of contacts got wiped out. How do I recover this list? Where does the contact list get saved?

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Is there anyway to export the iPod metadata from my iPhone 4? I don't need the music, I have that on an external hard drive, but my backup got wiped out and I need the metadata.

Is there anyway to export the iPod metadata from my iPhone 4? I don't need the music, I have that on an external hard drive, but my backup got wiped out and I need the metadata.

Okay, so I had to re-install iTunes. My iTunes library is currently empty. I can make a new back up and the location of the songs not having changed, these will be available in my library?

We got 2 new iphones one for me and one for my mom i synced mine and it backed up, when i did my moms first sync everything got wiped out and it turned into my phone how can i undo this there is no back up except mine ios 5.0.1 iphone 4s

we got 2 new iphones one for me and one for my mom i synced mine and it backed up, when i did my moms first sync everything got wiped out and it turned into my phone how can i undo this there is no back up except mine ios 5.0.1 iphone

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Go to Settings > General > Reset > Reset All Settings.
On your mum's iPhone go to Settings > General > About > Name - put in your mum's name so that iTunes can tell them apart.

My iPhone got wiped out and I need to get a few songs back.. How?

To make a long story short, my iPhone got wiped out last night, and I had to reinstall all of my apps and everything. So I did all of that, and now I need to get some songs back that I purchased on my phone and did not yet put on my computer.
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I would like to know about this too. Cause I actually bought some cds off my iphone and then I bought some more and it deleted the previous cds I had bought off my iphone. And if I go to buy the ones that got erased it says I've already bought them and ask if I'm sure I want to buy them and what not. As the person before me is their anyway to get those back without paying for them again, which would be bulls* if I have to.

Bookmark data just got wiped out after upgrading (to ver. 34.0.5 on a Mac)... your help on how to restore them is greatly appreciated.

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