Bookmark problems in acrobat XI pro

I have added new bookmarks to a document and after saving, the bookmarks have disappeared when the document is re-opened, in both acrobat and reader. Now if I put the new bookmarks below the previous ones, it is fine, but then they will be in the wrong order. I tried editing the original bookmarks to change the order, but that doesn't work either. This is really frustrating and I have to complete this document today. Any help would be sincerely appreciated, thanks. This is on windows 7 machine. Just to add, the pages for which the bookmarks won't stick, were made in pages on a mac and exported as pdf. The pages for which the bookmarks work were created in open office calc and exported as pdf. This is the only difference between the different sections in the document.

Well I haven't found a fix, but I'm reasonably sure this issue has arisen because I combined pdf documents from two different sources - 1. Open office calc on windows 7 and 2. Pages on Mac OS X lion. Not sure why, but that is the only difference. Will post this as a separate issue, as in-document links are also effected by this distinction. So not all pdf documents are created equally... After spending an hour solving the green "signature detected where none exist" bar this morning, this latest fiasco has not left me too impressed with adobe. But that's tech folks...

Similar Messages

PDF problems in Acrobat 9 Pro

PDF problems in Acrobat 9 Pro
I'm using windows 7, 64 bit version
What can be the cause of dots, where underground otherwise white appearance with small black dots.
They do not come with the pressure. but is rather confusing.
Mox
PDF problems in Acrobat 9 Pro
here's an example of the dots, and yes I have updated acrobat

You're asking a lot of ancient Acrobat to work with an Office that never existed when it was made. "Just updated my office suite" is a massive change, and Window 8 didn't exist at that time either...

Problems Uninstalling Acrobat 9 pro ...

I was wondering if anyone else was having problems uninstalling Acrobat 9 Pro. I run an IT department and have tried everything that can think of to get the thing uninstalled. Nothing's working, it continuously comes up with errors saying that it can't uninstall, that there is already a newer version of Acrobat installed, or some other random errors. The computer is an "extra"computer, and the cd key for Acrobat 9 Pro is now installed on another machine. All I want to do is take Acrobat 9 off and reinstall Acrobat 8.
Any suggestions?

Deactivate before uninstalling (unless this is a volume license). Then use the Microsoft Installer Cleanup tool.

Problem installing Acrobat Reader Pro in Mavericks

Acrobet keeps crashing and I get "configuration error 16." I have deinstalled and reinstalled, but still doesn't work. I'm working on a new MacBook Air 11" with Mavericks and this is a first installatoin. I had no problem on my old MacBook Air 13" also with Mavericks.

Thank you for the reply. I'm afraid I was unclear - it's a problem with Acrobat XI Pro, not Acobat Reader. My mistake. The link you provided was just for Reader. Let me know if you have any other suggestions.

Font problem with Acrobat 8 Pro

When I print to pdf using Acrobat 8 Pro, I find that the fonts don't always look the same in the created pdf file as they do in the original document (whether created in Pages or Word). They look a little squished or altered slightly in a way that isn't as smooth as the original. And I'm not even using rare fonts but ones like Arial.
However when I open these pdf files in Preview the fonts look the same as the original. And when I open them in Reader on a PC they still look as bad as when viewing in Acrobat on the Mac.
I've tried adjusting the settings in Distiller and have printed the pdf files using a high quality setting that embeds all fonts and still the fonts come out looking not quite right.
This has been very frustrating to me as I never had this type of problem when using Acrobat on Windows before. The pdf files always came out exactly like the original source document. Is there something different about Acrobat on a Mac or is there a setting or something else I can fix?
I'm running OS X 10.5.4 on a Macbook Pro.

Have you checked the font embedding inside File / Properties / Fonts /?
Are they set to embed or not since High Quality DOES embed the fonts ...
Jon

Creative Suite 5.5 on Windows 7. Installation problem of Acrobat X Pro with error code 6

I can install all other programs in this Suite including photoshop and AI ..in design...etc
But installation failed for Acrobat X pro with the following message even I tried turning off my Anti-Virus or restarted my machine to use Safe mode ....
the following is the error message:
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW025, DW050 ... WARNING: DW024, DW025 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 11 error(s), 5 warning(s)
WARNING: DW024: The payload: Adobe Photoshop CS5.1 Core {08EF22BC-43B2-4B4E-BA12-52B18F418F38} requires a UI parent with following specification:
          Family: Photoshop
          ProductName: Adobe Photoshop CS5.1 Core_x64
          This parent relationship is not satisfied, because this payload is not present in this session.
ERROR: DW025: The payload with AdobeCode: {857CC5F0-040E-1016-A173-D55ADD80C260} has required dependency on:
          Family: InDesign
          ProductName: Adobe InDesign CS5.5 Icon Handler x64
          MinVersion: 0.0.0.0
          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
          Removing this dependency from list. Product may function improperly.
WARNING: DW025: The payload with AdobeCode: {857CC5F0-040E-1016-A173-D55ADD80C260} has recommended dependency on:
          Family: Adobe Web Suite CS5.5
          ProductName: Adobe Media Encoder CS5.5 X64
          MinVersion: 0.0.0.0
          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
          Removing this payload from the dependency list.
WARNING: DW025: The payload with AdobeCode: {D8CCCF4C-C227-427C-B4BE-736657D2AB7E} has recommended dependency on:
          Family: Adobe Web Suite CS5.5
          ProductName: Adobe Media Encoder CS5.5 X64
          MinVersion: 0.0.0.0
          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
          Removing this payload from the dependency list.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
          Family: CoreTech
          ProductName: Adobe Player for Embedding x64 3.1
          MinVersion: 0.0.0.0
          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
          Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
          Family: Shared Technology
          ProductName: Photoshop Camera Raw (64 bit)
          MinVersion: 0.0.0.0
          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
          Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
          Family: CoreTech
          ProductName: AdobeCMaps x64 CS5
          MinVersion: 0.0.0.0
          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
          Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
          Family: CoreTech
          ProductName: Adobe Linguistics CS5 x64
          MinVersion: 0.0.0.0
          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
          Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
          Family: CoreTech
          ProductName: AdobePDFL x64 CS5
          MinVersion: 0.0.0.0
          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
          Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
          Family: CoreTech
          ProductName: AdobeTypeSupport x64 CS5
          MinVersion: 0.0.0.0
          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
          Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
          Family: CoreTech
          ProductName: Adobe WinSoft Linguistics Plugin CS5 x64
          MinVersion: 0.0.0.0
          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
          Removing this dependency from list. Product may function improperly.
WARNING: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has recommended dependency on:
          Family: Adobe Web Suite CS5.5
          ProductName: Adobe Media Encoder CS5.5 X64
          MinVersion: 0.0.0.0
          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
          Removing this payload from the dependency list.
WARNING: DW066: OS requirements not met for {AC76BA86-1033-F400-7760-000000000005}
----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
ERROR: Error 1324.The path R嶰up廨er un document num廨is?sur un multifonction.sequ or the volume is invalid. Please enter it again.
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1324.The path R嶰up廨er un document num廨is?sur un multifonction.sequ or the volume is invalid. Please enter it again.
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Acrobat Professional: Install failed

my window 7 is English version, which is the same as this design Suite. I can install other programs like Photoshop which is included in this Suite, but I just can't install Acrobat X Pro...so I think it's not language problem... anything else could possibly cause this? thanks!!

Typewriter problems in Acrobat 9 Pro

I've been using the typewriter tool in Acrobat 9 Pro, and up until yesterday was able to change the font and size I was typing in. As of now, the whole typewriter tool bar at the top of my PDF is greyed out and seems to be locked. Please help! I haven't changed any of the security settings as far as I know.

I'm using Acrobat 9 Standard on a PC, but one thing I've noticed is that there is a problem with the Typewriter toolbar working when opening up additional .PDF documents while the first document is still open - you can click on the Typewriter tool in those subsequent documents, but you cannot change the font or color of the text. You have to look at the first .PDF document you opened to see those controls, which, amazingly, changes the size and color of the other document's Typewriter text. Go figure.
If you have closed that first .PDF document already and this subsequent document is still open, you won't be able to access the Typewriter toolbar at all (all the options will be greyed out except the turning on and off the Typewriter itself). You will have to close all the open .PDF documents (save them first, if applicable), then reopen the document you want to use Typewriter in. It should work fine at that time.
It appears the fully functioning Typewriter toolbar only works in the "first" file opened. Any overlapping files opened (while the first one is still open) are screwed up. Just make sure to close each .PDF as it is used, and then each new .PDF you open will have a fully-functioning Typewriter toolbar. Either that, or be sure to keep the first ,PDF open at all times, and if you have subsequent files you open and close, just keep referring to the toolbar in the first .PDF to make the changes in these other files.
This is especially cumbersome in that, as a digital office, I am always printing to Adobe instead of to a physical printer. This glitch is annoying, but less so now that I know how to work around it.
Hope this helps!

Shared review problems with Acrobat X Pro

I have used Acrobat X Pro many times to create a shared review without any problems. Yesterday I went to share a few files for review and kept getting the error "could not save the shared review enabled pdf file." I googled this problem and have tried all suggestions I could find, but none really worked. I deleted and recreated the PDFs and eventually got 3 of the 4 documents to send (I have ABSOLUTELY no idea how) but can't get the last one to send. I keep getting the same error. I tried deleting and re-installing Acrobat. The file is not in the same location as my server. The only difference from the other 3 documents is the content. They were all generated the same way (SmartPDF in Altium). Any help would be greatly appreciated.

Any tip or solution anyone, please?
(While AdobeChatSupport was not direct about the problem)

Problem with Acrobat X Pro 10.1.1 update (multiple installs)

I updated my Acrobat X Pro to version 10.1.1 when first notified of the update. Since then I have been constantly bombarded with new updates are ready to install from the auto update downloader. I was fooled the first time when it re-installed the 10.1.1 update. In all I've now installed this same update at least 4 times trying to get rid of the update messages, but I'm still getting bombared with them. Something is wrong with this last update. Has anyone else experienced this problem? Anyone know how to stop this insanity? When I manually check for updates in Acrobat, it also says there are updates available. Thanks.

Are you sure that Updater is trying to update Acrobat? What is the title of the Updater dialog?
Do you have Reader installed? There is an issue with Updater where on the systems with 2 Readers of the same major versions, User gets prompted to update again.
If you have 10.0.x Reader and 10.1.x Reader, you might be it.
The fix is to uninstall all Readers and install latest one - should take about 20 minutes.
If that does not help, search Forums for AdobeARM.exe and how to enable verbose logging for updater, than check for updates and provide AdobeARM.log file - I'll try to see what is wrong.
Good luck.

Sum problems in Acrobat XI Pro

I am having a problem with the sum command in Acrobat XI Pro wherby the total field is duplicating the sum of the calcualted fields, i.e ten fields are totalled and it duplicates the sum of the last 4 fields in the total fields. I have checked the calucation order is correct, but still ti will not work. Can anyone help please?

Hi there, thanks for responding.
Basically yes, that is my problem. I have say 10 rows and each one has a freetype box where people can enter the number of miles, the next field is a pull down list to specify a mileage rate and the last one calculates the product of the two. Then I have a total field at the bottom to sum all the totals. However, it is duplicating the totals from row two onwards, e.g. if I have two values, £12 and £15 the result returned is £42, adding the last line twice.
I have checked the calculation order in my document and still have the same problem. I am lost......

Problemas con Acrobat 8 Pro

Hola amigos: Permitidme que antes de contaros mi problema, por si llegamos a tiempo de evitar que os ocurra lo mismo, os aconseje que no instaléis ninguna de las últimas actualizaciones de Adobe para sus programas Acrobat 8 Pro, ni Reader 9. Yo estaba actualizado con la versión 8.1 de Acrobat y la 9.2 de Reader, que funcionaban perfectamente, pero en Enero de 2010, lanzaron la actualización 8.2 y 9.3 respectivamente y, al instalarlas, deje de visualizar los archivos pdf en 3D. Me puse inmediatamente en contacto con Adobe, a través del servicio de soporte que ofrecen en su página web, para avisarles de que había encontrado un "bug" en dichas actualizaciones. Me contestaron que habían escalado el problema a un especialista y me solicitaron que les enviara más información sobre el error. Así lo hice, pero, contra toda lógica, al cabo de unas dos semanas, cerraron el caso, dejaron de contestar a mis correos y, por supuesto, no me solucionaron nada. No obstante, poco tiempo después (a finales de Febrero), volvieron a lanzar una nueva actualización de ambos programas, la 8.2.1 para Acrobat 8 Pro y la 9.3.1 para Reader 9. Pensando que habrían solucionado el problema, las instalé y, cual no sería mi decepción al comprobar que, en los dos programas, continua produciéndose el mismo error. No puedo visualizar mis archivos. Al intentar abrirlos, me muestra un mensaje que dice: "error de análisis de datos en 3D" y no consigo ver su contenido. Esto sólo ocurre con los pdfs en 3D, por supuesto. He intentado abrir un nuevo caso en la página de soporte de Adobe, pero no lo consigo. Parece que han dejado de llegar mis correos; o bien, han decidido declararme persona “non grata” e ignorarme, no lo sé. Lo cierto es que, todas las mañanas, abro mi correo y acudo a la página de soporte de Adobe, con la esperanza de que se pongan en contacto conmigo, con alguna novedad al respecto. Mientras tanto, la solución que he adoptado (y que recomiendo para todos aquellos usuarios que tengan el mismo problema) es que, hasta que lo solucionen, me he bajado de la página de descargas las versiones anteriores (Acrobat 8.1 y Reader 9.2), he desinstalado las nuevas y vuelto a instalar las viejas, que funcionan perfectamente. Tengo que añadir que me ha decepcionado profundamente la capacidad de respuesta y el servicio de soporte, de una multinacional como Adobe; no me lo esperaba. Creo que los usuarios, con el dinero que pagamos por sus programas, no merecemos este trato. Creo que algo no funciona bien en esta compañía, al menos en su delegación para España. Pero, sobre todo, quiero creer que, tarde o temprano, se resolverá. Y espero, sugiero y confío que, por el bien común, esto ocurra cuanto antes. Un saludo para todos…. JOAQUIN

Hola, acabo de revisar tu archivo y efectivamente me da un error. Me tome el tiempo de revisar los foros en ingles y encontre un problema similar al tuyo. En la cual determinan que el problema no es el Acrobat sino como fue creado el archivo 3d para el acrobat...
Re: 3D data parsing error issue with Reader 9.3
I have had similar problems using Microstation. I am using Microstation version 08.11.07.171.
When creating the 3D PDF file from within Microstation using the print function, go to the 3D plotting settings and deslect "Convert wireframe geometry" and Convert annotations".
Once I deslected those two options, then recreated the 3D PDF files I was able to open them with the data parsing error.
Hopefully this will help for you too."
En español por si no lo entiendes
Yo tuve un problema similar usando el Microstation version 08.11.07.171.
Cuando yo creo un archivo usando la funcion de imprimir, voy a los parametros de "ploteo" 3d y deselecciono la función de "convertir la geometria del wireframe" y convertir anotaciones.
Una vez deseleccionadas genero mi pdf 3d y se abre sin problemas...
Esta persona puso un pdf ya generado, yo lo bari con mi acrobat y no tuve problemas, te lo anexo por si acaso...
Ya sabemos que no es el acrobat tan solo nos queda descubrir que causa el problema cuando generas el PDF...
Yo uso el acrobat pro 9.3.1 para mac

Problem reinstalling Acrobat X Pro

I am trying to reinstall Acrobat X Pro after getting a new hard drive. I deactivated it on the computer I used in the interim before trying to reinstall. I had no problems a week ago but this time after all the files load the install stops for several minutes and then an Error 1305 is displayed asking that I verify that Data1.cab is available and that I can access it. I can see that file name is the last one moved when all of the files have installed. Is there a way to access a download for Acrobat X Pro now that version XI has been released? If not, how do I proceed?

You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site or else the download will not work properly.
Acrobat X Pro, Reader, and Suite:
http://prodesigntools.com/adobe-acrobat-x-10-pro-reader-suite-direct-download-links-ddl.ht ml

Problems reinstalling Acrobat X Pro

I have without success repeatedly tried to reinstall my Acrobat X Pro. I had a longish chat with Ranjit from Adobe Customer Service who ended giving me a Danish number to call but no one answered. Is there really no way to contact Adobe by mail or any other more direct ways?

Hi skovstrup,
You'll need to provide some additional information:
- Operating system and version number
- The full text of any error message(s)
- Screenshots of the problem etc.
You might want to try the following general troubleshooting steps and check :
> Enable the hidden Admin Account on Windows 7 ( Ref : http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-wi ndows-vista/ )
> Disable all Non-Microsoft Startup Services. (Ref : http://helpx.adobe.com/x-productkb/global/disable-startup-items-services-windows.html )
> Disable all the Antivirus softwares like CA, Norton,Mc Afee etc. temporarily from the computer.
Reboot and try installing in the new enabled Admin user account and check.
Regards,
Rave

Serial number problem with Acrobat 9 Pro

I removed Adobe Acrobat 9 Pro from a workstation and determined later that I didn't have the CDs with the serial number to reinstall. I did not check the option for it to remove the serial number when I unisntalled so I am hopeful that it is stored somewhere in the registry. I have looked there myself but haven't seen anything in the obvious places. Does anyone know where the serial number is stored?
Thanks!!

swejo;vnwvonwotbn wrote:
Yeah, sorry should have mentioned that. It wasn't registered. We don't have the receipt for Adobe to look it up too.
Sorry. Sounds like you just threw your money away.

Problem with Acrobat 8 Pro on a WIN 7 64bit system

I have installed Acrobat 8 Pro and my Win 7 64bit machine and am having trouble printing web pages to pdf
but can find no exact reason why the just hang in the spooler just saying they encountered an error.
Any help with that?

The updates may resolve the issue. To update you may have to go to ftp://ftp.adobe.com/pub/adobe/acrobat/win/ to get the updates and install them in order.

Bookmark problems in acrobat XI pro

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