Bookmarks are saved yet after using the page icon is still displayed instead of the actual icon for the website. I have followed the directions for "Favicons do not display".

My bookmarks, on a HP Pavilion dv-7-2273cl notebook, are saved yet the page icon is still displayed after using the bookmark instead of the actual icon for the website. I have followed the directions for "Favicons do not display" without any success. This problem is not experienced on my much older Gateway desktop.

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.
*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
*https://support.mozilla.org/kb/Bookmarks+not+saved#w_places-database-file

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I have purchased the Acrobat pro subscription for 1 year and have followed the steps to install it. But when i go to start it, It crashes and it does this every time! I have restarted my mac pro and also restarted in safe mode but it just doesn't work! PL

I have purchased the Acrobat pro subscription for 1 year and have followed the steps to install it. But when i go to start it, It crashes and it does this every time! I have restarted my mac pro and also restarted in safe mode but it just doesn't work! PLEASE HELP!!

Hi jim1287,po
Check for the latest updates. Installing latest updates should resolve this problem.
Also, try to ran disk repair using safe mode in Mac, for instructions please visit: http://support.apple.com/kb/PH14204
Try enabling root user profile on mac and try to check. OS X Mavericks: Enable and disable the root user
Regards,
Ajlan Huda.

Firefox unable to connect after brand new first time installation, IE can load fine, I have followed all directions for firefox can not connect but other programs can, and it did not solve the problem

I have downloaded Firefox for the First time, Firefox can not connect to any website (Unable to COnnect), but IE can. I have followed all the directions on the page for firefox can not load when other programs can (Firefox connection settings,IPv6,DNS Prefetching, firewall settings)
== This happened ==
Every time Firefox opened
== I downloaded it for the 1st time ==
== User Agent ==
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http://support.mozilla.com/en-US/kb/Firewalls
http://support.mozilla.com/en-US/kb/Cannot+connect+after+upgrading+Firefox
http://support.mozilla.com/en-US/kb/Error+loading+web+sites
http://kb.mozillazine.org/Error_loading_websites

My username and password are saved on my webmail site. How do i remove them so they don't pop up when I go to the site?

my username and password are saved on my webmail site. How do i remove them so they don't pop up when I go to the site? I use cox.net webmail. Cox tell me it's a firefox issue. So, here I am. Can you help?

Hey anneri
Go to ''tools->options'' and under the ''Security'' tab click on ''Saved passwords''. This will give you a list of sites that you have saved a password for. Just find your site and delete that entry.
There is a lot of useful information in this article about the [https://support.mozilla.com/en-US/kb/make-firefox-remember-usernames-and-passwords?s=password+manager&r=1&as=s Firefox Password Manager]. It should answer any other questions you might have.
You can also remove the cookies from that site to make the site forget you if you've created a remember me cookie.
*Tools > Options > Privacy > Cookies: "Show Cookies"
Hopefully this helps!

I dont recall when I have been more frustrated.... the "loops" I am in on the web for support are endless. After downloading Yosemite on my Mac my CS6 no longer works. On your support web site you state the following for downloading and installing prev

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The toolbar in the adobe app that allows you to choose the brightness level and the page layout doesn't hide. Because of that, i of course am unable to read the top part of the page...[Android]

The toolbar in the adobe app that allows you to choose the brightness level and the page layout doesn't hide. Because of that, i of course am unable to read the top part of the page. I cannot find anything in the settings that will make it go away. What do i do? I use Samsung Ace.

What is the Acrobat DC version and the android version that you are running? You can find the Acrobat version here: How to find the Acrobat DC version installed on your Android device

Java was blocked due to the threat I have followed the update & other options to reenable it ie.manual updates reinstalls yet websites like YouTube still wont load up.Works fine in Chrome & IE!

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Your plugins list in "more system details" shows Next Generation Java Plug-in 1.6.0_31 for Mozilla browsers so Java should not be blocked.
Could you post a link to a webpage where Java isn't working for you? YouTube uses Flash, not Java. Here is a list of Java test pages you can try, to confirm that Java is working, from http://kb.mozillazine.org/Java#Testing_Java
* [http://www.java.com/en/download/help/testvm.jsp Test your Java Virtual Machine (JVM)] at java.com.
* [http://browserspy.dk/java.php Java Information - BrowserSpy.dk]
* [http://javatester.org/ Java Tester] - The test pages at javatester.org will tell you if your web browser is enabled for Java and, if so, the Java version.
* [http://www.pinlady.net/PluginDetect/Java/ Java Plugin Detector]
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Hi. I pre ordered an album from iTunes using my iPhone 4S. Once released I received an email with a download link. I followed the link which took me to the store. On the store the album

Hi. I pre ordered an album from iTunes using my iPhone 4S. Once released I received an email with a download link. I followed the link from the email which took me to iTunes Store. There I found the album & all tracks shown as purchased but with no apparent way of downloading. When I check for items to download, it isn't there. When I check purchased items purchased, it isn't there either. It only appears when I tap the album cover from the front page & then only as purchased.

Hello 28mexiworth
Check your Music app to see if it already downloaded. You can also check iTunes on your computer to Check for a available downloads. If you are still not able to get it, then report the issue to iTunes.
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Thanks for using Apple Support Communities.
Regards,
-Norm G.

How to create a Pooled VDI infrastructure using Win server 2012 as VM image?I have followed the "usual" way to build a pooled VDI desktop using Win7 or Win8 with success, but it fails when I use an image of Win Server 2012 as VM

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Hi,
Thank you for your posting in Windows Server Forum.
Can you specify the error which you are facing during VDI setup for server 2012?
I might think that you need to check the memory setting for server 2012, as might happens that due to less memory you can’t setup the VDI setup properly.
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HT3131 I purchased a sony 3d monitor and I am using it for my external display with my macbook pro. We have followed the instructions but no display!!?? What do I do

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We need more information if members of the forum are going to assist you.
What instructions did you follow?
How are you connecting your MBP to the Sony TV?
Which model MBP do you have?

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Kaitlyn255 wrote:
I've been trying to complete an in-app purchase within the game "Nemo's Reef"
Contact iTunes Customer Service and request assistance
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I have followed the steps to remove a saved password, but it hasn't actually removed it from firefox as there is a general password and an admin password. I accidently saved the general password so unable to open as an admin. Thank you for your help.

I have followed the steps under security within Firefox to remove a saved password, but it hasn't actually removed it. I removed it and then tried to sign on again and it automatically went to the saved password. This URL uses an admin and a general password and I accidentally saved the general password so unable to open as an admin. When I go to the URL to enter my admin password it goes to the saved general password. As administrator for my church website, I can't get into it and make changes without using my admin password.

Remove saved Password(s) here:
* Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords"
* http://kb.mozillazine.org/Deleting_autocomplete_entries
* http://kb.mozillazine.org/Password_Manager

My computer is recognizing my airport express network at first but then slips to an exclamation mark. I have followed the steps to reset everything and it ends up keeping me on a loop of asking me to rest everything after I do so. network is recognized

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System Preferences > Network
WiFi/Airport should be at the top of the list.
Select WiFi/Airport
[√ ] Ask to Join new Networks
click ( Advanced )
In the WiFi/Airport pane, remove ALL other networks except your home Network. (This will keep your computer from "wandering off" onto a neighbor's Network.)
You are not done until you close the windows and Save Changes.

So I downloaded acrobat XI Standard from the Adobe website, when I go to install it, it says "Adobe XI Pro" at the top left corner. Can anyone shed some light on this for me? I have a volume license for XI Std. so I would like to use the Std. version.

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login and download your software from the adobe volume licensing website, Customer resources | Adobe Buying Programs

I have a pc and downloaded a trial version of Adobe Acrobat DC to create pdfs. I have followed the simple instructions but what I get is an entire screen shot saved instead of just my document. The instructions seem so simple. I can't imagine what I am do

I have a pc and downloaded a trial version of Adobe Acrobat DC to create pdfs. I have followed the simple instructions but what I get is an entire screen shot saved instead of just my document. The instructions seem so simple. I can't imagine what I am doing wrong. Have project I need to submit today. Please help.

Unfortunately, what you describe isn't a common problem. It is pretty surprising, but hopefully it's a simple as clicking or pressing the wrong thing. So, to find this out we need to know, step by step, at the most basic level, what you click or type EXACTLY and what you see. That should let us get to the cause.

Bookmarks are saved yet after using the page icon is still displayed instead of the actual icon for the website. I have followed the directions for "Favicons do not display".

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