Bookmarks failing to export to PDF properly FIXED!

I have been plagued by the bug that has affected many others with my exported PDF having the random bookmark (or perhaps all bookmarks in the document) that point to either the wrong page or no page. This requires manually fixing the bookmarks with Acrobat after export, which is to say the least an annoying bug, especially when working with long documents.
I believe I FINALLY discovered what this incredibly vexing problem is and how to fix it. After peering into the bookmark properties in Acrobat for the individual bookmarks that did not link properly, it seems that this problem occurs when the text anchor that the bookmark points to contains anything other than ASCII text. Here's the issue: if the bookmark was created by selecting text that contains non-ASCII characters and then pressing the "Create new bookmark" button on the bookmarks panel, a bookmark anchor tag is placed at the beginning of that selected text. The underlying name of this anchor is NOT the same thing as the bookmark name in the bookmarks panel - you can rename the bookmark all you like, but the tag is still going to point to the same text on the page that you selected when you created the bookmark. When InDesign exports this file to a PDF, it is going to export three things: the name of the bookmark, the name of the tag the bookmark is supposed to point to, and the tag itself in its proper location in the document. Unfortunately, there's the bug: InDesign exports the name of the bookmark and the correct name of the tag it is supposed to point to with Unicode characters intact, but the tag itself has its name mangled. When you look at the bookmark properties in Acrobat, you can see this: select one of the bookmarks that does not export properly, right-click and select Properties, choose the Actions tab, select the Edit button, then with "Use named destination" selected, choose the Browse button. You will now see a long list of all the text anchors in your document. Find the name of the bookmark you are working with, and you will see that its name is mangled: if you were, for example, using "Champs Elysée", the name in this list will show up as something like "Champs ElysÖe". You can go ahead and select this item at this point, and it will fix your problem - but only on that PDF. To fix the problem permanently, you must rename the tag in InDesign.
To fix the issue, you must entirely delete the bookmark that is causing the problem, since there is no way to edit the properties of the bookmark tag in question. Choose Show Hidden Characters, and delete the light blue colon symbol in your text. Now, place the cursor at the beginning of the text you want bookmarked, and without selecting anything, or by carefully selecting only text that is ASCII-only, choose the "Create new bookmark" button on the bookmarks panel. You will now have a new bookmark, and if you didn't select any text, it will be named "Bookmark xx" where xx is the sequential number of however many bookmarks you have in your document. You may now name this bookmark anything you like, and feel free to use Unicode characters in the bookmark name - this will export properly and will not affect the link. Place the bookmark in the proper order, and voila! Problem solved! The bookmark will export correctly forever more.
Perhaps if someone reading this thread can pass this on to an Adobe programmer in the InDesign group, we can FINALLY get this bug worked out of the system! For now, the workaround is to always just place your cursor where you want your bookmark to be in InDesign, hit the "create new bookmark" button on the bookmark panel, let InDesign name it "Bookmark xx" in sequential order, and then just manually change the name of the bookmark in the panel to whatever you want. It's a little more of a pain, but it will ensure that the bookmark anchor tag has no non-ASCII characters in it, and it will also ensure that each bookmark tag is anchored to a unique name, so even bookmarks that you have nested in different places with the same names point to the proper locations.

For many months now, we've had problems with random bookmarks jumping to the wrong topic and page. This occurs in very large documents with many topics and sub-topics where the PDF document is generated by Adobe Acrobat Standard 9 from a Word original. The Table of Contents works in both the Word and PDF versions; it's just many random bookmarks in the PDF version that don't work. I've posted in other topics (here: http://forums.adobe.com/message/2667195#2667195 and here: http://www.acrobatusers.com/forums/aucbb/viewtopic.php?pid=61614), but with no resolution.
In our case, the bookmarks are generated for all Table of Contents entries, and the entries do NOT contain any non-ASCII characters. (In the PDF document, there are no "Destinations", just bookmarks automatically generated for the TOC entries.)

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