Bookmarks have disappeared after reset
I reset firefox because i was having trouble printing, and even though a pop-up said my info like bookmarks, history and tabs had been saved i cannot find them anywhere. there is a file on my desktop now that says old firefox data, but it appears to be empty! i am very upset because i had my favorite pages and tons of pages to go back and look at saved and now they all seem to be lost and i have no one to contact for assistance, can anyone on here help?
Yes, space is a potential problem because profile folders accumulate a lot of large files. Windows may pop up a message offering to clean up a bit; it's generally safe to clear your temp folder.
Meanwhile, for Firefox, could you try the following:
Exit Firefox completely.
Then start up in the Profile Manager as described in this article: [[Use the Profile Manager to create and remove Firefox profiles]].
We're going to just start the other profile, not create or delete anything.
I am hopeful that it is your regular profile, still intact.
Similar Messages
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I have found backups in bookmarks backup file, which is a start, but I am unclear how to restore from there. How do I do it.
A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.
*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
*http://kb.mozillazine.org/Lost_bookmarks
*http://kb.mozillazine.org/Backing_up_and_restoring_bookmarks_-_Firefox -
My bookmarks have disappeared and I can't add new bookmarks.
All my bookmarks have disappeared, including the defaults on the toolbar of most visited, etc. I can't add new bookmarks either. I have tried all the Help Topics on lost bookmarks. I tried restoring bookmark backups, but the backup from the date I lost bookmarks says "unable to process backup file." All the later dates will load, but they have no bookmarks saved in them. All of the other Help Topic attempts went fine but did not solve the problem.
What I would say is that if you have any bookmarks at all at present that you make a manual backup of them, and then continue to make manual backups as any recovery efforts proceed.
* see [[Backing up and restoring bookmarks]]
There is a possibility that you had corrupt files, and may then have inadvertently overwritten any files that may have contained bookmarks. It is a good idea to make manual backups, for cases where the auto backups do not. work as expected.
If you have already followed the instructions carefully about [[lost bookmarks]] and without resolving the situation, there may not be much you can do about your personal bookmarks. If they are important and you are willing to try there may be a possibility using file recovery software, &/or sqlite editors that something could be salvaged, but not something I can advise on, I am not currently a Mac user.
The default bookmarks should be fairly easy to restore. You can probably also start the bookmarks working again. Trying the simplest options first:
# work from [safe mode]
#* at this stage when you see the first dialogue window with options do not make changes, press the continue button
# use the customise / customize option from the toolbars and '''reset defaults'''
#* Mac may differ from my Windows XP, I can right click bookmarks, or use the tools menu see [[How do I customize the toolbars?]]
# if that has failed to resolve the problem go back to safe mode as in step 1 but this time use reset toolbars and controls.
By now you should have the default bookmarks back and maybe the bookmarks work and will save new bookmarks, try it whilst still in safe mode, before going back to try in ordinary mode. If it works in safe mode but not in ordinary mode you probably have some add-on managing to cause problems
If you still have problems and bookmarks will not save see [[bookmarks not saved]] that probably indicates corrupt places.sqlite &/or localstore.rdf the linked article explains how to find and delete them. -
My bookmarks have disappeared and I can't add new ones. can anyone help?
my bookmarks have disappeared and I can't add new ones. can anyone help?
Try a reset:
Hold the Sleep and Home button down for about 10 second until you see the Apple logo. -
The playlists I created have disappeared after updating to iOS 7.1. I have not backed up this phone to a computer - only backing up with iCloud. Is there a way to recover my playlists?
Dictation in text message = Does not work
Speaking with Siri via activated with Home button = Does not work
Speaking with Siri with "Raise to Speak' = WORKS
Voice Memos = WORKS
Speaker phone on call = WORKS
Voice control instead of Siri = WORKS
I've tried hard reset, settings reset, wiping and reloading backup...nothing. Was hoping 7.1 might offer some respite, but no dice....
I was hoping 7.1 would somehow solve it. -
My safari bookmarks have disappeared from all of my apple devices and I have not deleted or moved them. Any ideas on how I can recover them?
Triple-click anywhere in the line below on this page to select it, then copy it to the Clipboard by pressing the key combination command-C:
~/Library/Safari
Quit Safari.
Select
Go ▹ Go to Folder
from the Finder menu bar. Paste into the text box that opens by pressing command-V, then press return.
A folder window should open. Restore the file named "Bookmarks.plist" in that folder from a backup that predates the unwanted changes. -
The favicons of my bookmarks have disappeared since I upgraded Firefox (Mac OS X Leopard 10.5.8). What can I do (the responses for OS Lion don't work) ?
Hey Richardkep,
Take a look at [https://support.mozilla.com/en-US/kb/latest-firefox-issues#os=mac&browser=fx9 this article]. It discusses some of the known issues with the newest build. There are steps in there that should help resolve your issue.
Hopefully this helps! -
"On my Mac" folder including all my subfolders in Mail have disappeared after OS X Yosemite version 10.10.2 install! What should I do?
Quit Mail. Force quit if necessary.
Back up all data before proceeding.
Triple-click anywhere in the line below on this page to select it:
~/Library/Mail/V2/MailData
Copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder
from the menu bar. Paste into the box that opens by pressing command-V, then press return.
A folder window will open. Inside it there should be files with names as follows:
Envelope Index
ExternalUpdates.storedata
Move those files to the Desktop, leaving the window open. Other files in the folder may have longer names that begin as above. Move those files, if any, to the Trash.
Relaunch Mail. It should prompt you to re-import your messages. You may get a warning that the index is damaged and that Mail has to quit. Click OK. Typically, the process takes a few minutes, but it may take hours if you have gigantic mailboxes. In that case, you may be able to speed things up by temporarily adding your home folder to the Privacy list in the Spotlight preference pane. Remove it when Mail has finished importing.
Test. If Mail now works as expected, you can delete the files you moved to the Desktop. Otherwise, post your results. -
All my bookmarks have disappeared on two machines. I tried used the restore function it did not work, and I tried to updated my Plugins and for some reason Firefox would not register the updates . How can I restore my bookmarks?
Immediately backup the profiles on both machines. Keep the profile backup files and folders somewhere safe outside the Firefox program and profile paths. The Windows Desktop would be a suitable location.
* see [[Back up and restore information in Firefox profiles]]
* also note the information on bookmarks [[Restore bookmarks from backup or move them to another computer]]
Do you use Firefox sync ?
*[[Firefox Sync - Take your bookmarks, tabs and personal information with you]]
that is not itself a backup, but you may consider the synced second device to be a backup
Restored bookmarks overwrite the existing bookmarks. You may still have some left, but unfortunately you could have overwritten most or all of them with corrupt copies. If you backup the profile at least you have access to copies of whatever automatic backups were made. Note in future that it is good practice to periodically make backups.
Post back again once you have backed up the profiles, and read the linked articles. -
I just upgraded to Firefox 8.0 and bookmarks have disappeared. Restore does not bring them back. Where did they go?
I just upgraded to Firefox 8.0 and bookmarks have disappeared. Restore does not bring them back. Where did they go?
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This evening when I opened firefox, all the tabs from my previous session were there, but all of my bookmarks and history had disappeared. I received an error message, and tried all of the troubleshooting advice on this age:
https://support.mozilla.org/en-US/kb/fix-bookmarks-and-history-will-not-be-functional
I then tried resetting firefox, and so now all my tabs and theme are gone, but still my bookmarks have not reappeared. I have tried manually creating a new profile, and copying the old files, but that doesn't work either.
My firefox is technically out of date because I have an old computer, and I know this might be part of the problem. But I really just want my bookmarks back!
Thanks for your help.Did you previously try to delete all places.* (sqlite) files in the Firefox profile folder?
You can check for problems with the places.sqlite database file in the Firefox profile folder.
*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
*https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file
Do you have any JSON backup files (bookmarks-####-##-##.json) in the bookmarkbackups folder that you can use to restore the bookmarks?
*http://kb.mozillazine.org/Lost_bookmarks
*https://support.mozilla.org/kb/Lost+Bookmarks
*http://kb.mozillazine.org/Backing_up_and_restoring_bookmarks_-_Firefox -
When I opened Safari this morning all my bookmarks had disappeared. The only ones showing were the "classic" ones that are pre-entered by Apple (Apple, yahoo, google maps... etc).
I did a search for bookmarks.plist which gave nothing! I have however now located the file where it should be (I think), in library - safari.
Any idea where my bookmarks have gone??? And how I can get the back?
History is still showing.
Also when a do a search simply on "bookmarks" I get a file in the user library (-caches - metadata - safari - bookmarks) which contains a list of hundreds of this :
00A2B00C-0F3D-41C5-82BC-0041930AB4C3.webbookmark
0A7E599F-67D8-4AE8-B3EB-D4B9D84DA68A.webbookmark
0A13F04B-5AAE-489D-B536-277A8A9E4B1A.webbookmark
... all dated july 24 at the same time (19:37)
Is that normal? Can that explain anything? Should I delete them?
A lot of strange things have been happening lately with my computer (photos disappearing from iphoto, then showing up black when clicked upon, etc, etc - even after I made a new library with none of the old photos) so I've run all the maintenance programs necessary over the past days and also done a permissions run (btw the same permissions "repaired" keep showing up everytime a do this).
Can anyone give me a hint of what is happening and what I should do? I'm spending too many hours on trying to get my computer to run normally and trying to find lost data. I've been on Macs for 20 yrs + and never experienced so much trouble in so little timeCan anyone give me a hint of what is happening and what I should do?
How much free space is left on your hard drive? If you don't have at least 15% of your total drive capacity free at all times, things can spontaneously disappear, including email. If you don't have that much now, do some housecleaning and get rid of things you don't need or archive them somewhere else.
Can that explain anything? Should I delete them?
You can delete the ~/Library/Caches/Metadata/Safari items; those are just files that Mac OS X creates when you access a web page. It has nothing to do with the apparant disappearance of your bookmarks. -
ICal event have disappeared after upgrading to Lion. Please help!
After upgrading to Lion, pre-existed calendar events (Newer ones) have disappeared. How can I recover?
Greetings Alex,
If you have a backup of your computer from before you upgraded then you can restore the data from your backup: http://support.apple.com/kb/HT1553
--- Let us know if you have a backup and if so, what type it is and we can tell you how to restore your calendars.
--- If you don't have a backup, consider starting one following the article above ASAP. Anyone with information they care about on their computer should have a backup. It is a hard lesson that every computer user learns at least once.
If you do not have a backup from before you upgraded:
1. Make an iCal backup so you don't lose what you have currently: Click on each calendar on the left hand side of iCal one at a time highlighting it's name and then going to File Export > Export and saving the resulting calendar file to a logical location for safekeeping.
2. Go to iCal > Quit iCal
3. Remove the following to the trash and restart your computer:
Home > Library > Caches > com.apple.ical (There may be more than one of these. Remove all files and folders that start with this phrase)
Home > Library > Calendars > Calendar Cache, Cache, Cache 1, 2, 3, etc. (Do not remove Sync Cache or Theme Cache if present)
Home > Library > Preferences > com.apple.ical (There may be more than one of these. Remove all files and folders that start with this phrase.)
---NOTE: Removing these files may remove any shared (CalDAV) calendars you may have access to. You will have to re-add those calendars to iCal > Preferences > Accounts.
---NOTE: To get to "Home > Library" in Lion:
4. Open iCal and see if the events you are looking for magically reappear.
If the events don't appear and you don't have a backup or have the events on another device like an iPhone or iPad then your only other option would be to use data recovery software or a data recovery company to try to get the data back (although it might be easier to just re-create the data as best you can).
Data Recovery software examples:
http://www.prosofteng.com/products/data_rescue.php
http://www.macintosh-data-recovery.com/
http://www.subrosasoft.com/OSXSoftware/index.php?main_page=product_info&products _id=1
You can contact a local Apple Authorized Provider to see if they offer data recovery services: http://www.apple.com/buy/locator/service/
There are many nationwide / worldwide data recovery companies out there. Here are a few examples:
http://www.ontrackdatarecovery.com
http://www.drivesaversdatarecovery.com/
http://www.totalrecall.com/
Hope that helps and best of luck to you. -
My pulldown menus and bookmarks have disappeared. How do I get them back?
Today, without doing anything to the browser, Firefox's pulldown menus and my bookmarks have all disappeared and I can't figure out how to get them back. I still have the icons for the basic tools, like the home page, but all the regular pulldowns, which I use frequently, are gone. Any ideas?
I have already downloaded the newest version of Firefox to see if this would work and it did not. Anybody?If ALL your menus have disappeared, press F11 (you may have to hit the Fn key simultaneously). If only one or two of the menu bars have disappeared, hit F10 (again, Fn key may also be needed, depending on your settings). This will bring the menu bars back temporarily--until you click on something else on the screen. While they are showing, hit View/Toolbars and check whichever menu bars you wish to appear. Unless you have a deeper issue, this should fix the problem.
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The day after Thanksgiving I had access to all of my bookmarks. There were no updates I entered for Firefox. In the late afternoon I tried to continue my work and all of my bookmarks had disappeared. I thought it was just a glitch. Went directly to the site and tried to re-enter my bookmark and Firefox will not accept it. What is going on?
This can be a problem with the file places.sqlite that stores the bookmarks and the history.
* http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
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