Boot Camp 1.1 Beta

Just to let everyone know that Boot Camp 1.1 Beta is now available with Mac Pro support.
http://www.apple.com/macosx/bootcamp/
Yippee!!

What is this ROM you speak of?
What Boot Camp does is pretty simple:
1) Apple machines ship with EFI, which is a replacement for BIOS, the legacy cruft which PCs have used to "bootstrap" for 20+ years. EFI is Intel's replacement for BIOS, and it is better in many ways. That said, Windows with its legacy support doesn't yet support EFI. In fact, Vista won't support it either, except for its 64-bit variant! So what Boot Camp does is install a firmware update which installs a "BIOS compatiblity mode" in EFI. This allows the Windows XP SP2 installer CD to see the "BIOS" and install. From that point, it's just a "bog standard" Windows installation, on the partition you created using Boot Camp assistant.
2) A set of Windows drivers for the Apple hardware. This makes installation super smooth -- double-click install and you get drivers for the iSight (yay!), wireless, CD/DVD burning, etc.

Similar Messages

  • Sucess: Installed XP SP 3 + Parallels 3.0 + Boot Camp 1.4 BETA drivers!

    If you're looking at this topic, you're in for a treat!
    It is true, I upgraded my XP SP2 to SP3 without updating to Boot Camp 2.1.
    Heck, I don't even have 2.0 installed! I have the last beta 1.4 on my SP3.
    Now.... here's how I did it!
    *THIS IS NOT FOR THE FAINT OF HEART! DO NOT DO THIS UNLESS YOU ARE WILLING TO RISK HAVING YOUR COMPUTER NOT BOOT!*
    I also do not guarantee this will work for you and highly recommend using a copy of Winclone. If you have Tiger like me... find a copy of WinClone 1.6.6. It seemed to do the trick for me, and luckily I did not have to use it.
    First you need to do the following registry edit, which I found on Microsoft's website. It reads as follows:
    This issue affects Windows XP Home Edition and Windows XP Professional operating systems running through Apple Boot Camp.
    If you attempt to install this release candidate on an Intel-based Apple computer (Mac Pro, Mac Mini, MacBook, MacBook Air, MacBook Pro, or iMac) that is running Windows XP SP2 through Boot Camp, installation may fail with the error "Out of disk space". ...
    To avoid this, manually create a necessary registry key as follows:
    To create the registry key
    Click Start, click Run, type regedit, and then click OK.
    Locate and then click the following registry subkey: HKEYLOCALMACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup
    On the Edit menu, point to New, and click String Value.
    In the text box under the Name column, type BootDir and press ENTER.
    Right-click the name BootDir, and then click Modify.
    In the Edit String Value dialog box, type the drive letter for your system drive, and then click OK. For example, if your system drive is C:, type C:\.
    Close Registry Editor.
    After you have created this registry key (or if you created this key when you installed a previous version of this Service Pack), you can proceed with the installation.
    OK... now I was not able to get SP3 to install under a normal boot... I used msconfig to do a semi-clean boot.
    Click Start, click Run, type msconfig, and then click OK.
    Select "Selective startup" and uncheck all of the boxes EXCEPT "Load system services".
    Restart.
    Go to http://update.microsoft.com (as usual) and follow all instructions.
    The installation can take a VERY long time. It took about 30 minutes for me. But others have reported several hours. Also, upon first and second boots the system boots VERY slowly. On the third boot, you'll notice that your system is actually booting faster than it did with SP2. At least it did for me. And heck, maybe I'm imagining it, but I think EVERYTHING works faster now...
    Upon successful installation, you just need to run msconfig (if it doesn't automatically) and select "Normal boot".
    Parallels installation:
    If you have Parallels 3.0, I was able to get it working with Build 5600 now currently available on their website.
    If you get a blue screen upon Parallels boot, just go to the configuration editor. Select the Hard disk. Go to the advanced tab and select "Cleanup Boot Camp partition..." It will boot correctly and install the latest boot camp tools upon your next boot.
    Tada!

    I believe that you need to have BootCamp 2.0 installed in order for that update to work.
    ~Lyssa

  • Boot Camp Update from 1.4 (beta) on WinXP Pro

    I need some help. I have a 17" MBP core 2 duo running WinXP through Boot Camp 1.4 (beta). On the Mac side I use OSX(10.4xxx) - Tiger NOT Leopard.
    I would really appreciate it if someone could post a 1,2,3... list of how to update my Boot Camp version. Do I even need to do this? Will it make anything better on my computer?
    Also - the Boot Camp update is not showing up in the Apple Software Update (in Windows). I downloaded the Boot Camp update for XP and nothing happens when I try to open it. Any thoughts?
    Thanks,
    Chris

    Chris:
    Fortuny is right. You will need to have boot camp 2.0 installed before you get 2.1 installed. You have version 1.4. you must first update it to version 2.0. For that you will need the Leopard Installation Disk. I know you are running Tiger however if you happen to have a Leopard Installation disk then the solution posted [HERE|http://discussions.apple.com/thread.jspa?threadID=1499769&tstart=0] will work for you.
    Axel F.

  • How do I upgrade my "expired" boot camp beta?

    I haven't used bootcamp... ever... since getting my mac 2-3 years ago. Recently, I've had cause to want make a windows xp partition, but when I install and start Boot Camp Assistant, it says Boot Camp 1.3 beta is expired, so I try to upgrade to 2.0 or 3.0, but the update is a windows file, making it quite difficult to upgrade.
    How do I get Bootcamp on my computer again?

    Hi and welcome to Discussions,
    with OSX 10.5 Leopard BootCamp became a part of OSX.
    So if you have OSX 10.5.8 installed on your Mac (as your signature states) then the BootCamp Assistant (in the Applications/Utilities folder in OSX) should be updated as well to the non-Beta version.
    If you are still running OSX Tiger on your Mac, then you have to install/upgrade to OSX Leopard to use BootCamp.
    Furthermore the OSX 10.5 Leopard Install DVD you have contains the 2.x version of the BootCamp Windows Driver package.
    Once you have Windows installed with the BootCamp Assistant you should insert the DVD while in WIndows and the Driver Setup usually starts then automatically.
    Regards
    Stefan

  • Boot camp beta 1.1 is now available

    It might be already posted but for anyone that miss it....
    Boot camp beta 1.1 is now available from previous 1.0.2 version and support :
    Boot Camp 1.1 beta includes:
    * Support for the latest Intel-based Macintosh computers
    * Easier partitioning using presets for popular sizes
    * Ability to install Windows XP on any internal disk
    * iSight camera support
    * Support for built-in microphones
    * Right-click when pressing the right-hand Apple key on Apple keyboards
    * Improved Apple keyboard support including Delete, PrintScreen, NumLock, and ScrollLock keys
    http://www.apple.com/macosx/bootcamp/
    Good Luck

    i must have been one of the last people to download the old version of bootcamp before they updated it the other day.
    still if you down load the new one.
    you can install it over the old.
    then burn a new drivers disk.
    boot windows & run driver disk, this will update all to latest drivers, had to do this part twice as windows hung on install at one point. but now got it working.
    robin..

  • Win 8.1, iMac Retina 3TB Fusion, Yosemite, Boot Camp fail!

    I've got a new iMac Retina with the 3TB Fusion drive on which I wanted to install Win 8.1 using Boot Camp. I have VMWare Fusion installed and running, but figured Boot Camp might be better for my needs.
    I read the Boot Camp Assistant instructions and it looked like it would be pretty easy to install Win 8.1. WRONG!
    I hooked up a USB HD for the driver download, hooked up the USB Apple DVD drive with the Win 8.1 installer, and started up Boot Camp Assistant.
    Assistant downloaded the drivers, created the BOOTCAMP partition, then I got into the Win 8.1 installer. Reached a screeching halt when the installer got to the point of selecting where Win 8.1 would be installed. Got the error message about BOOTCAMP partition not being an NTFS drive.
    Only one button "Format" to click to make the format NTFS. Confirmed I wanted to format, saw a brief spinning wheel, then supposedly formatting was done. Now Drive 1 Partition 4 lost the "BOOTCAMP" name and displayed no name. The "Next" button wouldn't do anything. I was stuck!
    So no go on installing Win 8.1! Booting back into Yosemite and opening Disk Utility I see the Boot Camp partition, now named "untitled," identified as an NTSF volume!
    I see a number of posts here where by using Terminal it is possible to work around problems with Fusion drives and Boot Camp.
    My solution was to start Boot Camp Assistant and select the third option on the first screen to remove the Boot Camp partition. Well at least that worked!!! So I'm back to ground zero!
    For now I think I'll just surrender and wait for Apple to figure out how somebody, who doesn't want to dig deep into the bowels of Fusion drives via Terminal, can install Win 8.1 on a 3TB Fusion drive (or any Fusion Drive?).

    Thanks Loner T for your response. I don't have any third party NFTS software. At this point I don't think it is worth the effort to attempt to do anything complicated.
    I did take some screen grabs and photos as I went through the install for the fourth or fifth time.
    1) Disk Utility before start:
    2) Create the Windows partition:
    3) Initial Windows partitions:
    4) Windows message on why can't install
    5) Hit the "Format" button, and get this confirmation:
    6) Results in partition name getting wiped, and still no active "Next" button:
    7) Still can't install Windows, hit "Show Details" and get this error message.
    8) Another attempt to "Format" results in the same problem. Still can't install. Boot back into Yosemite. Here's what Disk Utility now shows -- an "untitled" NTFS volume:
    Here's the finder window showing the "untitled" volume:
    The NTFS partition is there, but the Win 8.1 installer can't use it. Yes, it makes no sense, but that's what is going on!
    Here's info from Terminal on CS I see used here if it helps any:
    iMac-Retina:~ victor$ diskutil list
    /dev/disk0
       #:                       TYPE NAME                    SIZE       IDENTIFIER
       0:      GUID_partition_scheme                        *121.3 GB   disk0
       1:                        EFI EFI                     209.7 MB   disk0s1
       2:          Apple_CoreStorage                         121.0 GB   disk0s2
       3:                 Apple_Boot Boot OS X               134.2 MB   disk0s3
    /dev/disk1
       #:                       TYPE NAME                    SIZE       IDENTIFIER
       0:      GUID_partition_scheme                        *3.0 TB     disk1
       1:                        EFI EFI                     209.7 MB   disk1s1
       2:          Apple_CoreStorage                         2.8 TB     disk1s2
       3:                 Apple_Boot Recovery HD             650.0 MB   disk1s3
       4:       Microsoft Basic Data                         198.9 GB   disk1s4
    /dev/disk2
       #:                       TYPE NAME                    SIZE       IDENTIFIER
       0:                  Apple_HFS iMac Retina HD         *2.9 TB     disk2
                                     Logical Volume on disk0s2, disk1s2
                                     5A16E295-8476-4500-A588-7DE44FE207B4
                                     Unencrypted Fusion Drive
    iMac-Retina:~ victor$ diskutil cs list
    CoreStorage logical volume groups (1 found)
    |
    +-- Logical Volume Group 26BFCEFD-67DB-4AAE-BA18-4CC5EC205697
        =========================================================
        Name:         Macintosh HD
        Status:       Online
        Size:         2921855311872 B (2.9 TB)
        Free Space:   114688 B (114.7 KB)
        |
        +-< Physical Volume 88BDD48F-B9A0-42F9-A05A-26B828B211C9
        |   ----------------------------------------------------
        |   Index:    0
        |   Disk:     disk0s2
        |   Status:   Online
        |   Size:     120988852224 B (121.0 GB)
        |
        +-< Physical Volume BEDB41F3-F2BC-4F31-B08F-A4B3E476A153
        |   ----------------------------------------------------
        |   Index:    1
        |   Disk:     disk1s2
        |   Status:   Online
        |   Size:     2800866459648 B (2.8 TB)
        |
        +-> Logical Volume Family 536F7EC4-2FC3-4878-989E-233DF25AE1E7
            Encryption Status:       Unlocked
            Encryption Type:         None
            Conversion Status:       NoConversion
            Conversion Direction:    -none-
            Has Encrypted Extents:   No
            Fully Secure:            No
            Passphrase Required:     No
            |
            +-> Logical Volume 5A16E295-8476-4500-A588-7DE44FE207B4
                Disk:                  disk2
                Status:                Online
                Size (Total):          2915999940608 B (2.9 TB)
                Conversion Progress:   -none-
                Revertible:            No
                LV Name:               iMac Retina HD
                Volume Name:           iMac Retina HD
                Content Hint:          Apple_HFS
    iMac-Retina:~ victor$
    Unless you see a simple solution, it's not worth the hassle at this point for me.
    Thanks for your interest.

  • Apple Store Refuses to Diagnose Hardware Issue after Boot Camp Installed

    I previously reported an issue in the Boot Camp Beta forum, but figured I share this with other MBP users as well. After loading the updated firmware, running boot camp to partion my drive, I installed Windows XP Professional. During the install, the screen would go dark, and come back at irregular intervals, as if there was a video sync problem of something. I managed to get XP installed, and booted it and loaded the updated drives from the Boot Camp driver CD which I had earlier created. Subsequent attempt to use the XP installation result in a constantly blank screen, with only occational glitches, as if there is some activity coming out of the GPU, but it's not working correctly.
    This is what led me to take my machine to my local (15 miles away) Apple Retail Store (Washington Sqaure, Tigard, Oregon), and attempt to show the problem to a "genius". HOWEVER... As soon as I mentioned "Boot Camp" and XP, they went into the whole "public beta, blah, blah, blah", "not supported", etc. I tried to explain that I was not reporting a SOFTWARE issue with Boot Camp, but rather a HARDWARE ISSUE which is exposed on my machine only after using BOOT CAMP to partition the hard drive, and then installing Windows XP. All I get was "Well, it works fine in OSX, and Boot Camp is Public Beta, so there's nothing we're going to do". Obviously, I'm livid. And, will pursuing any and all avenues to bring this problem to Apple Management attention. First it was Mark Pienpakdee the "genius" who tried to help me, and then I was further rebuked by Mark Macsurak, Assistant Manager. So, I'm left with broken hardware which won't work correctly running Windows, and no recourse until Boot Camp isn't "Public Beta". What a load of crap. I was so mad, I didn't even bother buying the extra AC adapter I was planning on picking up. ARGHHHHHHHHHHH!!!!!!!!!!!!!!!
    I was absolutly shocked that the "genius" didn't react with anything like "wow, what an interesting problem, let's see if we can diagnose it". He didn't even want to see me boot XP to show the problem, only wanted to see that OSX was working normally and send me on my way.
    If you have had similar problem at the Washington Square store in Oregon, be sure to let them know by sending e-mail to [email protected], I know I will...
    Eric

    If you are going to send an e-mail you should send it to [email protected] However, nobody from Apple is going to send you a response. The Software is Beta which means it is not ready for Prime Time (Also that means that the drivers are beta too). Plus they say before you decide to install any of this in their write ups that they do not and will not provide any support for BootCamp and/or Windows. So they are right not to do anything if the computer works like it is supposed to under OS 10.4.6. Now they might take a look at somethings when OS 10.5 comes out if it has BootCamp in it. They may have something similiar in it, or it might be a perfected BootCamp. However, I doubt that they will ever provide any support for Windows. There has been some talk that Microsoft is looking into supporting Windows on the MAC. However, as far as I have heard no decision on that has come out as of yet.

  • Boot Camp Version 1.3b expired.. need to update but don't have windows.

    So let me run you through what I did so far.
    I got a version of Boot Camp 1.3 beta. I successfully installed it and began to go through the steps to set up windows. I skipped the burning the windows CD option and went straight to the partitioning. I created a 20gig partition named "Bootcamp."
    I then realized I needed to burn the windows CD from Boot Camp in order to install it. So I quit the Boot Camp Assistant Application. The option to burn the windows CD was no longer available so I scrapped the Boot Camp Assistant, re-downloaded the 1.3 beta version and installed it.
    Still no opportunity to burn the windows drivers CD disc. So I quit the assistant once again. I attempted to re-open the Boot Camp Assistant and I got an error message telling me it expired. So I set the date back on my clock to a date before the beta version expired (prior to Sept. 30, 2007).
    Then, I got this error message:
    This version of Boot Camp Assistant is not supported in Mac OS X v10.5. Use Boot Camp Assistant 2.0, located in /Applications/Utilities/.
    And that's where I am right now. I still have to have the date set back to before Sept. 30th, 2007 to get to the error message above or else it tells me the version is expired.
    So I've determined that I need to update Boot Camp to version 2.0 or higher, except I don't have windows installed on my computer yet. The mac support page tells me that I have to open windows and then install the updates to the latest version of boot camp... which I obviously can't do because I haven't installed windows yet.
    So I'm stuck with a partitioned drive and I cannot use the Boot Camp Assistant. I need the assistant to burn the windows install CD that I need..
    I'm in quite a pickle. Any help would be appreciated.. thank you.
    If you need more information let me know I'll try provide the information needed to fix this issue.
    Thank you.

    I don't have the Leopard disc because a man updated it for me in the mac store when I brought my laptop in for repairs.
    You need to get that disk to use Boot Camp. Mac OS X 10.4 disks don't contain the drivers.
    So, I have this Mac OSX install disc.. do I just insert it? And then what? How do I go about installing windows after that? I'm a little confused about how to get to the drivers and what to do I'm just not sure.
    Once you've partitioned the drive and installed Windows, start up the computer into Windows and insert the disk. The installer should automatically start.
    (44923)

  • Boot Camp: Is it possible to expand the size of the partition after install

    I loaded Boot Camp several years ago and did not allow enough hard drive space for the Windows side. Is it possible to expand the partition without erasing everything and starting from scratch?

    A. Backup first no matter what - both partitions - so you can restore if needed.
    B. Try Paragon CampTune
    If it was several years, then it was under Tiger and I would definitely backup and reformat your drive with 10.5.7. Tiger does not support resizing, and systems upgraded from Tiger to Leopard w/o reformat often ran into trouble, so it is more likely. And because they were using Boot Camp 1.4 beta.

  • Boot Camp won't update, no Bluetooth, can't install drivers, see OS X DVD

    I have a client who has a whole mess:
    Mac Mini Core2Duo running Leopard 10.5.6
    Boot Camp 1.4 Beta
    Vista
    Inserting the OS X DVD produces nothing, can't see it, can't open it, can't install drivers from OS X Install Disc 1.
    Can't update Boot Camp to 2.1 (update never executes no matter how long you wait after dblclick)
    No Bluetooth in Vista, anywhere. Mighty Mouse somehow works but no scrolling with the ball.
    Won't run Apple Bluetooth Installer.exe
    My only recommendation at this point is to delete the Windows partition and start from scratch, and put XP back on instead of Vista, hoping that we'll be able to update Boot Camp to 2.1 and put the drivers on from the OS X Install Disc 1 that came with the Mini. This is fairly difficult to explain or even comprehend on my part, and I've been doing this for decades.
    Anybody have a hint for me?

    Oh nevermind. I was doing this via remote and as it works out, some people don't know if they have Leopard or Tiger.

  • How do I install Boot Camp on my Mac Book OS X10.4 (Book camp not included in the  computer)

    I have a Mac Book with OS X 10.4, i.e., Boot Camp is not installed on the computer.  I had Boot Camp installed and was using Windows, but it crashed, so I want to remove it and reinstall.  I have downloaded the Boot Camp 3.3 drivers.  Where do I go from here?
    Thanks!

    Also: Boot Camp was a beta through v1.4 for Tiger (OS 10.4.6+).  As a beta, it no longer exists and isn't supported (as of 9/2007)
    You need at least Leopard (OS 10.5+) to get an official release, and to get the upgrade to Snow Leopard by itself.  This can be hard-to-find outside of second-hand online markets.  Leopard's last known box update carried 10.5.4.  The 2008 Mac Box Set may have carried a later version .  Either way, you'd get Boot Camp 2.0-2.2
    Snow Leopard v10.6.3 is the current retail box update, and the last on DVD.  This should give you Boot Camp 3.0.
    The current 3.x update for Macs not qualified to run Windows 7 is 3.2.  If you have a Mac that is Windows 7-qualified, you then update to 3.1 or 3.2--and finally to 3.3 only if you have Win 7 installed.
    All Windows 7-qualified Macs can run Lion, and Boot Camp 4.x by extension.  The only such Macs based on Tiger were:
    MacBook Pro (mid/late 2007)
    Mac mini (mid 2007)
    iMac (mid 2007 aluminum finish)
    All other Macs with Tiger do not qualify for Win 7, though some can run Lion while still running Boot Camp 3.2 as above.
    Nate

  • Boot Camp and External monitor

    I bought a Dell U2410 monitor and connecting it with my 13 inch MacBook by HDMI connector. I don't know how to make the external display work with my computer in BootCamp or in Windows mode. But I don't know how to start the external monitor when I am using BootCamp. What is the procedure to make the external monitor work in BootCamp mode? Is it necessary to have an additional keyboard? Isn't there any way to use Macbook's own keyboard while using the external monitor?

    Well, after some testing, the official boot camp drivers work better than the ones I mentioned above. They are also newer (167.69 or some such). I also get over 4000 3dMarks with them, so for now that's what I'll be using. Checking some other threads here, it seems in Vista that 167.62 might work with external monitors. For now I'll stick with XP though.
    If anyone has any longer term solutions to this problem that are better than playing driver roulette, I'd certainly appreciate hearing them!

  • Rthdaud.sys blue screens in boot camp

    Hi all, have been playing around in boot camp (gaming for the most part) and twice now have, after a few hours of perfectly fine system running, been presented with a blue screen naming rthdaud.sys as the cause. As this is the realtek audio high-def driver, I assume it's part of the boot camp driver package and should be okay.
    What would be the first thing to try? Should I reinstall the apple boot camp driver for this? Perhaps get the driver (updated version?) from realtek's website directly? Thanks in advance for any help.

    Apple today introduced Boot Camp, new public-beta software for Mac OS X that lets users of Intel Macs boot directly into Microsoft Windows XP. While the move may contradict previous statements by Apple, the company said they still have no intention of fully supporting Windows on the Mac.
    People who read this also read:
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    After we released the Intel-based Macs we had a lot of customer requests asking if it’s possible to run Windows on those machines,” Brian Croll, Apple’s senior director of Software Product Marketing, told Macworld. “We decided we would help it along by creating Boot Camp.
    The software, available today as a public preview version of a feature from the forthcoming Mac OS X Leopard, includes an assistant application to aid with drive partitioning and the installation of Windows drivers for Mac hardware.
    mukesh
    Camping-Camping

  • Upgrading Boot Camp

    Okay, so I posted here once before and didn't get an answer. I'm going to rephrase my question.
    I'm running Boot Camp 1.2 Beta, and I want to upgrade to the Third Service Pack for Windows XP. But when I tried to upgrade my boot camp to version 2.1 (which runs SP3), the exe file didn't work. I was wondering if that was because I was supposed to upgrade my boot camp to something else first.
    Please respond ASAP. I'm trying to install SP3, and have a microsoft tech support person waiting for my response on what the apple forums tell me.
    ~Kenobiquiet

    So, I have to get DVDs? I'm more confused than I was, my brain is swirling. I thought all I had to do was download an update for boot camp while I am running the windows side, and then install it. But from what you guys said, it looks like I have to do other stuff too? I don't want to sound un-appreciative, and I'm glad you guys took the time to help me. I don't want Windows 7 because I'm only using the PC side of the computer for gaming and certain programs that don't work for Mac. But when I saw the third service pack, and found out that support for SP2 computers stopped just recently, I figured I needed to upgrade. But according to Microsoft (who I contacted), installing Boot Camp 2.1 is the only way you can get SP3 on a system using Boot Camp. That is what started all this.
    So I know that I don't upgrade it on the Mac side, I upgrade it on the PC side. But I can't find the appropriate link for upgrading it. I have the 3.1 update sitting in my downloads folder, I've googled around looking for the 3.0 update (which I haven't found), and I don't even know if 1.2 beta will upgrade that high without other upgrades.
    Thanks for all your help, but I think I need a little more.
    ~Kenobiquiet

  • Boot Camp version?

    Hi All,
    How can I find out details of the version of BootCamp I running from within Windows Vista....? I want to find out version and whether it's 64 bit or 32 bit...?
    Thanks

    1) Looks like you have the 32-bit version installed since Boot Camp is in the (x86) folder.
    2) I believe you need 10.5 of the Mac OS for the 64-bit version of Boot Camp to be supported.
    3) I further believe you must install the 64-bit version of Boot Camp from the 10.5 install disk. I also think that after you install the 64-bit version of Boot Camp with the 10.5 disk that you will then be able to apply the 2.1 update.
    4) I'm something of a "start from a known state" troubleshooter based on my training as a support engineer in the 80's (clean installs of new OS versions etc...). I'm wondering if you installed the 32-bit version back when Boot Camp was in beta and have simply done various upgrades ever since? If so, you'll need someone else here to help that has a deep level of understanding on what to do next! Be sure to provide exact software versions when asking for help to speed up the process.
    5) You can determine file versions and product codes by looking at the properties of a file in Windows (right click with your mouse to see options).

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