Boot camp assistant not downloading windows support software

I am trying to obtain the latest windows support software from Apple using Boot Camp Assistant 4.0.1 (429) on my iMac. The progress bar goes about 20% across, then stops moving. I've tried several times and I've give it as long as several hours to move further, but it's stuck.I need the updated drivers because my Apple Magic Trackpad has stopped working in Windows 7 under boot camp and I'm hoping that updating the drivers will fix it.
I have the latest version of firmware.

Purchase Snow Leopard install disk.
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
Info regarding Windows
http://support.apple.com/kb/TS3648

Similar Messages

  • 2012 MBA 11 boot camp can't download windows support software?

    I just got 2012 MBA 11 today, and I tried boot camp assistant to download Windows 7 driver, but it fails saying " Can't install windows support software because it is not currently available from the Software Update server". Is it because my MBA is too new and I need to wait for a few days, or other issue?
    Please help.
    Lu

    Is is really aggravating not being able to download the drivers for my MBA 11 2012. I've managed to get the video and wireless working using the Intel drivers for the video and the Broadcom drivers for the WIFI. I am using the Lenovo drivers for WIFI:
    http://download.lenovo.com/UserFiles/Driver/en/Downloads%20and%20Drivers/G470G57 0/Updated%20Win7/IN1WLN80WW5.exe
    Open the .exe file in Winzip and just take the Broadcom folder.
    I hope this is fixed at Apple soon.

  • When I begin to attempt to download the windows support software in boot camp, it says the windows support software is unavailable. Is there any other place I can download it for a Macbook Pro 5,5 intel core 2 duo without the original CD?

    When I begin to attempt to download the windows support software in boot camp, it says the windows support software is unavailable. Is there any other place I can download it for a Macbook Pro 5,5 intel core 2 duo with snow leopard without the original CD?

    Hi,
    apart from the MacBook Air this feature is of no use for other Macs right now.
    Simply ingnore it (click "I already have the Drivers...) and continue with the installation.
    Sorry to say but you need the OSX Install DVD for the BootCamp Driver installation.
    The 3.0 version of the BootCamp Drivers is only avaiable on the disc.
    Later updates (3.1 and 3.2) can be downloaded from Apples Support website.
    Call Apple and ask for a replacement and they usually send you one for a small fee.
    And have the Serial-Number of your Mac at hand when calling.
    And since the OSX Install DVD can also be vital for maintenance and repair it is best to have one.
    The needed BootCamp Drivers are on the OSX Install DVD 1 that came with your Mac.
    Insert that disc while in Windows after the Windows installation to install the drivers.
    Regards
    Stefan

  • OS Mavericks - Boot Camp Assistant can not download windows support software because it is "not currently available from the Software Update server."

    When trying in install windows 7 on my mac, the Boot Camp Assistant attempts to fownload windows support software.  However, the program continues to return the following error: the windows support software "not currently available from the Software Update server." 
    Is there another way to get this software? 

    64 bit.  I found the support drivers and got the windows installation done.  When trying to run the 64 bit support drivers in Windows 7, it says my computer doesn't support 64 bit.  Sooooo.....
    I'm assuming I have to download the 32 bit support drivers for Windows 7.
    Correct?

  • 2007 MBP 10.7.2 - Boot Camp "Can't Install Windows Support Software"

    For a few weeks now I've been trying to get Boot Camp going to install Windows 7 on my Macbook Pro.  Whenever I go through the assistant, I always get the message "Can't install Windows Support Software becuase it is not currently available from the Software Update server".
    The download bar does progress a bit as data is being downloaded, but then stops at about 15% and gives me that error message.   Any ideas?

    From what I've read the "Download Update" option as you install Lion only works for some MBAirs and it's a hit or miss on all others. (mostly a miss).
    You might do a Search on the error you get as there are quite a few discussions on those problems.

  • Can not download Windows Support Software on Bootcamp 5.0

    Hi guys,
    I'm running OS X Mountain Lion 10.8.2 and Bootcamp 5.0.
    Recently bought Windows 7 Home Prof. and installed it already via Bootcamp.
    All nice and well so far
    Only when I'm trying to download the windows support software it starts with the download, but somewhere in the
    middle of it stops and comes up with the message that it could not download the file.
    I have tested my internet connection and it runs as usual.
    My questions are:
    1. Is there another place I can get windows support software for Mountain Lion 10.8.2 and download it manually?
    2. What's causing my problem?
    3. Is it possible to downgrade to an earlier bootcamp version if that solves the issue?
    Thank you & looking forward to your ideas.!

    PowerGlider wrote:
    I have the same situation, very frustrating. When I go to download the support software it stalls with the insallation bar at about 20% complete, then nothing, 20 minutes of nothing moving!
    I quit after 20 minutes. What's up with "support" software that doesn't work? If support doesn't work doesn't leave much confidence in anything else.
    Read This
    Thanks Bob.
    I finally got it working.
    In the end what was needed was a huge amount of patience.
    After about 6 attempts downloading the windows support software and burn it
    To a CD, I had another 5 attempts downloading and saving the file to an external
    Memory drive.
    Sometimes it got stuck at 20%
    other times the download bar went to 40-50% and then got stuck with the error message.
    During all my attempts I had the same network settings and I always was connected to my broadband Internet via wireless LAN.
    Initial time invested was 2-3 days as the waiting always took a lot of time until the error message showed up.
    I'm happy that my bootcamp windows finally has the drivers it needs,
    But apple should seriously consider to check their download servers as
    The next person who has to sit through this process will certainly
    Not speak that diplomatic about this experience.
    Try again, be patient, 20 mins is nothing.

  • Plese Help. Me have FAT32 USB, ISO. Boot camp:Can't install Windows Support Software because the Software Update Server "(null)" can't be found. It asks me to network Diagonostics, but internet ok. Plese Help

    Plese Help. Me have FAT 32 USB, ISO, Boot cam say can't install windows support software because the software update server "(null)" can't be found.
    I know there are many other threads, but I guess I couldn't find clear answer to this problem. Is that the Apple's server problem or just me?
    I'm trying to install Windows7 via Bootcamp, with FAT 32 formated USB with ISO, on Macbook air 2012.
    Thanks!

    The problem is the encryption and how your notebook handles it rather than a Time Capsule problem. I had similar problems until I updated the WLAN drivers on my IBM T41.
    The way I convinced myself it wasn't an Apple problem was to connect my IBM T41, via ethernet, to my AEBSn. I was able to connect to internet so I knew it was a conflict between my wireless card and the AEBSn.
    I am now using the WPA2 encryption for the AEBS without issue and connecting many different types of hardware; three iPod Touches, two MSI Wind Netbooks (Win XP SP3), one IBM T41 (Win XP SP2) wirelessly and both my 20" iMac and Dell 8250 Win XP (SP2) by ethernet
    The MSI Winds are brand new and they would connect to the AEBSn but couldn't get an IP address from the internet (Limited or No Connectivity error message). The AEBSn was using WEP encryption. After doing a little research I found that WEP was a very common cause of this error message so I switched the AEBSn to WPA2 and everything works fine now.
    Don't assume that because you can't connect via OPEN it isn't a encryption issue because my Winds wouldn't connect that way either...it wasn't until I changed to the WPA2 Personal that they connected.
    You may also need to change the program that handles the WLAN connection, sometimes Windows handles it better but for the newest addition to our household, the MSI Winds, I am using the Realtek utility that matches the WLAN card and everything is hunky dory...
    Finally sometimes firewalls will prevent getting the IP address...doesn't happen often but it has happened to me so I would double-check that by turning off the Windows Firewall and just verify that it isn't the firewall (that's never been a problem with my Apple AEBSn but it was a problem with an older Dlink g model).

  • Boot Camp won't install windows support software

    I have a MacBook 2006 with 4 gb of memory and a 2.0 ghz core 2 duo processor. It has a 7200 RPM 750 GB HD with a single partition running a clean install of os x lion. I have been trying to install windows 7 since Lion came out. If I tell boot camp to download software, It is almost done when I get an error telling me that software can't be installed. If I choose not to download software, I try to partition my HD and I get another error that I can't remember because I haven't tried in a week. I will post pictures in a day or two, but until then, PLEASE HELP ME!!!

    From what I've read the "Download Update" option as you install Lion only works for some MBAirs and it's a hit or miss on all others. (mostly a miss).
    You might do a Search on the error you get as there are quite a few discussions on those problems.

  • Boot camp can't download Windows support files

    Hello, guys
    My problem is that bootcamp can't download drivers for windows 7, and as it seems to me, he didn't try (no Windows Support folder at all at FAT32 formated drive)
    The progress goes to the 1/3, and then nothing, 30 minutes later it said network problem, but everything else goes fine.
    I've tried to find alternative download on Apple bootcamp site, but nothing.
    I'm using Macbook Pro Retina (MC975), Mountain Lion 10.8.2, and Bootcamp assistant 5.0

    I've to download compatible BootCampESD.pkg from Apple .sucatalog and extract all the necessary drivers.
    Problem solved

  • Can't download windows support software with Boot Camp

    I'm trying to install windows 7 on my MacBook Pro using Boot Camp, I start downloading windows support software but the download is very slow (compared to my usual download speed) and it seems it fall in loop, the downloading bar doesn't move... What can I do?

    coglia wrote:
    I'm trying to install windows 7 on my MacBook Pro using Boot Camp, I start downloading windows support software but the download is very slow (compared to my usual download speed) and it seems it fall in loop, the downloading bar doesn't move... What can I do?
    Wait, it can take hours (as much as 4 hours has been reported, 1 is more common)

  • Boot camp does not give me the option to make a partition, instead it just gives me the options to download windows support software, install windows 7, etc. I do not want any of these, I want to set aside the space on my hard drive!

    Hello, I wish to install Linux Ubuntu on my macbook pro by using boot camp to set aside space. Whenever I load the Boot Camp Assistant application out of the utilities folder in applications, it only gives me the options to download windows support software and install windows 7. I do not want this, I just want to be able to slide that little bar to set aside the space on my hard drive that i can use for Linux. I tried just downloading the windows support software but my internet is immensely slow and it has been an hour or so since it started and it's not even half way done. When this download is finished will i get the option to partition or will i just be faced with those same options?
    I am on a 13" macbook pro, with apple OS X snow leopard version 10.7.2
    A lot of the data on this macbook was transferred over from my old macbook i had.
    Any ideas on how to fix this problem?
    Thank you for reading.

    Well thank you for your honesty.  Apple requires you have to have a Mac to develop iPhone apps, ergo my foray into OS-Xland. No way around it that one except for running OSX in a VM, which would have probably saved me some quid, true enough.
    BUT for those interested parties: VirtualBox has a startup script in /Library/StartupItems/VirtualBox that will prevent OSX from fully booting on the initial (and required) rEFIt boot cycle. Once I temporarily moved that out of the StartupItems rEFIt went in as expected.
    FYI, the openSUSE desktop running native is a little peppier than OSX native which was a nice surprise.  Now if the Mac just had more open source software we would have a deal. (:

  • Boot Camp Assistant stops at 50 % when trying to download Windows support software. Help! : (

    Hello.
    I am just trying to install Windows on my late 2011 Macbook Pro. I clicked "Finder" -> Utilities -> Boot Camp Assistant and started downloading Windows support software. Problem is that it is stuck at 50 %. Is this a known problem? How do I solve it? Do I just have to be patient? Is there another way around?
    Also, do I need an actual CD to burn or can I use an external hard drive?
    I appreciate any help I can get : ) I don't know much about boot camp.

    Welcome to the Apple Support Communities
    Try downloading the Windows support software from the Support site > http://support.apple.com/kb/DL1638
    Apple only supports now the external drive as the method to install the Windows support software, but if you download it from Apple Support, you can decompress the file downloaded, right-click the folder with the drivers and burn them into a CD/DVD

  • I am having problems with downloading Windows Support Software by using Boot Camp Assistant. Is there somewhere else I can download from?

    I am having problems with downloading Windows Support Software by using Boot Camp Assistant. Is there somewhere else I can download from?

    No. There is no other location. Be patient. Read the posts in the Bootcamp Forum. There are hundreds of posts about your issue and what to do. https://discussions.apple.com/community/windows_software/boot_camp

  • Hi, I've been trying for days to download Windows support software via Bootcamp assistant, but it always failed with message 'Can't install Windows Support Software because it is not currently available from the Software update server.' Any advice welcome

    Hi,
    I've been trying for days to download Windows support software via Bootcamp assistant but it always fails with message 'Can't install windows software because it is not currently available from the software update server.'
    Anyone else had problems or success with this?
    Thanks in advance.

    9thdoc wrote:
    I'm getting a similar but distinct error message in snow leopard: Download could not continue. "The windows support software is not available" and have no original snow leopard instal disc with me.
    Your issue is completely different. You are running Snow Leopard. There is no download for Windows Support software for Snow Leopard, hence the error you see. Snow Leopard Windows Support software is on the Snow Leopard installation disk.
    You need the Snow Leopard installation disk or a replacement for it.

  • Problem downloading windows support software -- boot camp

    Attempting to download windows support software on MacBook Air 13.3" running version 10.7.4. The download is just hanging up. I was able to install Windows 7 with the boot camp and now don't have any drivers in the windows environment.

    Thanks for the response. I had been attempting the download for 6-8 hours. A bit after the last reply was posted, the download started to make progress and eventually completed. I successfully installed all the drivers.

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