Boot issue/ USB Modem issue

I have a mac book that I just got about 3 weeks ago. I bought a USB modem because my mom still has dial-up, and I wanted to be able to use it at her house. everything worked just fine for a while, but then I started having lots and lots of truble with getting cut off. I checked the basics, used the smae phone cord that works perfectly for my mom's computer. ect ect. I figured out that I always get cut off if the modem is pluged into 1 usb port, and I don't get cut off if its pluged into the other. I'm already thinking mother bord problem, warintee repair. Then it starts that sometimes when I turn it on, it just comes up to a grey screen, and I have to reboot and zap the p-ram before it works.
SO I talk to the apple 800 number. they authorise me for a warintee repair, and I decide to take it into a local shop so I don't have to wait for the shipping turn around time. The local shop has returned my computer, didn't fix a dam thing and charged me $20. Said that they didn't get cut off, now I'm wondering if they had it pluged into the wrong USB port. said he thinks that the boot issue is a firm ware bug, and that I should wait for a firmware update to fix the problem. sugested putting my computer to sleep rather then turning it off. Does this sound like bull to anybody else???? any other sugestions, other then just calling apple back and shipping it in this time? has anybody else had problems like this that would make it looklike a firm ware bug?
thanks guys!
Mark

It seems to me that you have two different problems. You should look around these fora to see if there are similar problems like the one you report about boot up, and if they got the same answer. But regarding your modem problem, there are a couple of solutions that have been discussed, starting from line noise to a retrofitting of software for the modem. Check out this:
http://discussions.apple.com/thread.jspa?messageID=2457945&#2457945
Good luck

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Apple USB modem issues

I use an Apple USB modem on my G5 Quad to send/receive faxes.
From Apples Apple USB Modem FAQ: "It is not recommended to attach the Apple USB modem to the USB port of an ADC display or to an external USB hub. This modem works most reliably when connected directly to your computer."
Yes it does and it did for me for about 2 years with Tiger.
But with Leopard I get the following errors while booting, when the modem is directly plugged into the USB port of my Quad:
kextd[10]: IOKitWaitQuiet() timed out waiting to write kernel symbols
configd[14]: InterfaceNamer: timed out waiting for IOKit to quiesce
The boot process stalls for about half a minute at these errors.
And the Quad doesn't shutdown any more. Just displays the desktop wallpaper without icons and menu bar until I do a force power down.
If I connect the Apple USB modem to an USB hub, these issues and the error messages are gone.
So I think something is seriously wrong with the driver for the Apple USB modem in Leopard.
Peter

I'm sitting at a G4/DP800 at home running Leopard (I have a Mac Pro 2x3 in the office so don't feel bad for me!). The internal modem (info below) simply will not work (modem errors), though it worked fine under Tiger. Thankfully I already had an Apple USB modem on hand (purchased to use with a laptop), and tried it out. It works more reliably, though I've had a few system freezes and I wonder if the modem is involved (see crash log below where it is mentioned).
I just read on this thread about not using the USB modem attached to the Apple 17" display, which I have been doing; I will try it on the back of the CPU next.
Mike
www.plugsandpixels.com
(Internal) Modem Model: Spring
Interface Type: Serial
Modulation: V.90
SKU Name: UCJ
Hardware Version: 3.0F
Driver: com.apple.driver.AppleSCCSerial (v1.3.2)
External Modems:
Interface Type: USB
Modulation: V.92
Firmware Version: 2.2
Country Code: B5
Driver Name: MotorolaSM56KUSB.kext (v1.5.9)
SW Version: 1.5.9
Number of Modems: 1
USB Bus Location: 1822
Fri Dec 14 22:13:13 2007
panic(cpu 1 caller 0x000AE584): "Uncorrectable machine check: pc = 000000003B203D60, msr = 000000000014B030, dsisr = 40000000, dar = 000000003ACF2108\n" " AsyncSrc = 0000000000000000, CoreFIR = 0000000000000000\n" " L2FIR = 0000000000000000, BusFir = 0000000000000fff\n"@/SourceCache/xnu/xnu-1228.0.2/osfmk/ppc/trap.c:975
Latest stack backtrace for cpu 1:
Backtrace:
0x0009AD18 0x0009B6BC 0x00029DC4 0x000AE584 0x000AE804 0x000B22F8
Proceeding back via exception chain:
Exception state (sv=0x2ebbec80)
PC=0x3B203D60; MSR=0x0014B030; DAR=0x3ACF2108; DSISR=0x40000000; LR=0x3B204B44; R1=0x2EB776A0; XCP=0x00000008 (0x200 - Machine check)
Backtrace:
0x00000001 0x2FE42EAC 0x3B204DD0 0x3B205834 0x3B207020 0x3B1FC048
0x3B05C6C0 0x3B049D24 0x3B0D2D64 0x3B221C48 0x3B221B2C 0x3B01CAB0 0x00358D94 0x0003F8D8
0x000AFE54
Kernel loadable modules in backtrace (with dependencies):
com.apple.driver.MotorolaSM56KUSB(1.5.9)@0x3afa3000->0x3b290fff
dependency: com.apple.iokit.IOSerialFamily(9.1)@0x2fc55000
dependency: com.apple.driver.AppleSM56KUSBModemFamily(1.0.8)@0x29fc5000
com.apple.iokit.IOUSBFamily(3.0.3)@0x2fe2c000->0x2fe60fff
Exception state (sv=0x29dedc80)
PC=0x00000000; MSR=0x0000D030; DAR=0x00000000; DSISR=0x00000000; LR=0x00000000; R1=0x00000000; XCP=0x00000000 (Unknown)
BSD process name corresponding to current thread: kernel_task
Mac OS version:
9B18
Kernel version:
Darwin Kernel Version 9.1.0: Wed Oct 31 17:48:21 PDT 2007; root:xnu-1228.0.2~1/RELEASE_PPC

OSX 10.4.10/Apple USB Modem issue

Hi there:
3 weeks ago I bought a new imac and also an apple usb modem (since we only have dial up where I live).
I wasn't having a problem at all with connecting to the internet.
I am online virtually most of the day and, at night, I disconnect and put my computer to sleep.
Now every morning when I go to connect, it just says "connecting" endlessly, with no dial tone....YES, the phone line is working.
It does nothing to disconnect the phone line, the modem etc.
If you click "disconnect" it just says "disconnecting" endlessly.
I am forced to shut down the computer and reboot to make it stop and reset itself and then I can connect to the internet just fine.
The only thing I can think of that changed since when I first got the computer is that I upgraded to OSX 10.4.10.
Does anyone know if this is a 10.4.10 issue or a modem issue?
I posted this in the old hardware forum as well....
Help!
Thanks!

I don't know how much of a Mac background you have, so forgive me if I state the obvious. Before and after any upgrade you should be repairing permissions (in Disk Utilities). There are some AOL issues with this modem if you use that ISP. I am having a problem with my usb modem not dialing for sending a fax @ work until I uncheck "wait for dialtone" but I am dialing through a work phone system. I have not figured out how to make this the default setting. Since you have a new iMac, you should call Apple Support by your misbehaving phone line.
Good Luck

Apple USB modem issue

Here's the setup:
MBP, 10.4.8, external Apple USB modem v.2.02 56k v92
• At remote location (wife's parents' house in valley) connects just fine at about 49K.
• Back at home (outskirts of greater metro area), cannot connect past 24.6.
MDD G4, 10.3.9, internal modem (Spring v1.2.6, hdw v7.0F) 56k v90
• Connects just fine at home (well, 42,667 is the best I can get, but compared to 24,600, it's "just fine").
All settings are the same; error correction and compression, etc.
Am I missing something, here?

Sig could be right - it could be phone lines. If the v.92 is experiencing more errors than the v.90 'cos of the higher spec you could get the poorer performance. Can you get it to try connecting at a lower bit rate?
AK

N810 Vodafone USB Modem issue

Friends,
I have just purchased Nokia N810 wimax series internet tablet but now I have a problem acessing Internet using the Vodafone USB modem which is windows based & not Linux based.
So do we have any service provider in India who gives Linux based USB modem or rather one compatible with N810 wimax.....
This is very urgent guys coz i have to make presentation using it in 2 days.

Check this thread from the OpenSolaris forums. It should apply to Sol11E.
http://www.opensolaris.org/jive/thread.jspa?messageID=372607&tstart=0

USB modem issues on MacBook Pro (UK 3 network) - keeps trying to install!

I've a 3UK USB E160G modem on PAYG that I use with my MacBook Pro (late 2008). Device is installed and works no problems. But each time I connect it, it starts the installer again. At first it was no big deal, just exit out of it, but its really starting to bug me now. Can anyone here advise if I can stop this happening and how? Im using Leopard on 10.5.5
Cheers!

I did try that unfortunately, but I can't even get the 'df' command to display the partitions. So the 'find' command doesn't work and running grub-install simply gets me something like 'file not found'
Chakra also failed, so I may be headed back to Ubuntu. I love the hardware side of my mac, but am so freaking tired of dealing with EFI.
After 6 months of 'easy' linux I thought I was ready for something a bit more challenging, but I guess I am not up to the task.

[SOLVED] Encrypted root, /boot on USB, cryptkey issue

Well to the topic. Followed this guide.
Usb flash drive with GRUB and a keyfile on it. Encrypted root.
grub.cfg
linux /vmlinuz-linux root=UUID=<uuid> ro cryptdevice=/dev/disk/by-id/<id>:luks cryptkey=/dev/disk/by-uuid/<uuid>:ext2:/key ipv6.disable=1 quiet
echo 'Loading initial ramdisk ...'
initrd /initramfs-linux.img
mkinitcpio.conf
MODULES="ata_generic ata_piix nls_cp437 ext2 i915"
HOOKS="base udev autodetect modconf block encrypt filesystems keyboard fsck consolefont"
Result: "Meh can't read a keyfile. Please input a passphrase om nom nom."
Tried:
1. Quadruple-checked UUID's, used /dev/sdX instead of them.
2. Using different modules, like nls_utf8, removing ata_* stuff.
3. Playing with <path> and <keyfile> strings, slashes, e t c.
4. A barrel roll.
Is it actually possible to make that filesystem key reading work? If not, how can I get physical offset of keyfile in a filesystem?
UPDATE:
Trouble in device detection speed. Any other usb media get's recognized instantly, while the one I booted from is slow like hell.
Last edited by wfoojjaec (2013-08-14 14:37:11)

Marked as solved.
It seems that origin of a bug was somewhere in a kernel. After a recent update, done today of a 'linux' package a /boot usb device is properly recognized after about 5 seconds passed from poweron (instead of a full initialization at ~270 sec and hanging udev before).
A hack with fstab & noauto is not required now. <_<

Apple USB Modem+WinXP SP3 Failure. Help?

I have installed a fresh Windows XP SP3 (via a full SP3 install CD) onto a Macbook Pro Unibody 2.8Ghz. Everything seems to work amazingly except for when I go to use the Apple USB Modem, my only means of accessing the internet currently.
When I attempt to dial out from Windows, the modem sound coming through the speakers seems to be scratchy, and to drop in and out. When the host computer responds, instead of the normal sequence of harsh sounds, there is a new, horrible, mangled array of bizarre sounds I have never heard emit from modems. It is such that I was sure either my telephone line or modem had suddenly failed... That is until I booted back into OS X and found the modem to work just fine again.
I have tried lowering port speed as low as 9600, and turning off a port buffer. Neither made any difference. I have also used Hyperterminal to do a soft modem reset and then to manually dial out with it, and it behaves the same. I thought perhaps the dial-up program was entering some command codes to the modem that was changing its protocols, but resetting and dialing out in Hyperterminal indicates that is not where the problem lies.
I googled around and found some reports of past Apple USB Modem issues that were resolved with Boot Camp Beta 1.1.2. But here I am with Boot Camp 2.0 so I don't know why I'm having this problem or what could be done about it.
Thanks for any help!

I managed to get mine to connect once at 56k and once at 33k, but as you said it just drops very quickly. I think this is a driver issue, but I don't know why it works for some and not others. Apple seems to think the driver they supply with Boot Camp works with it or they wouldn't provide it. An Apple document from an older Boot Camp version (1.1.2 I think) says they now fixed it to work with the Apple Modem, but here I am with Boot Camp 2.1 and it's not working.
I read a bit about the modem itself, and it seems that the Apple USB Modem is actually a Motorola SM56. The "SM" stands for "soft modem". What it turns out this means is that the majority of the actual "modem" is a software program, and there is very little actual "hardware" involved. Perhaps this explains why with Windows/Boot Camp it sounds as if the modem is having a terrible hardware failure, whereas it is perfectly fine in OS X Leopard.
It would be nice to hear some more reports that this isn't working for anyone, or if there is a fix or.. Well any additional information would be nice.
That's about all I "know" at this stage.

Usb modem compatibility issues.

I have discovered that if I am online and I connect my Wacom Intuos II graphics tablet to my iMac, the modem begins the disconnect process, which then goes on and on and on... The only way to make it stop is to unplug the modem, which causes a kernal panic. If I wait, it takes at least 10 minutes for the disconnect process to complete.
I called Applecare, and - maybe because it is saturday - I had to explain to the tech that the new iMacs don't come with an internal modem, and I had the usb modem, which back in October made my ordere a custom build. He thought I should consider getting an internal one.
After straightening out that, he said there was an article that covered this issue (it's a usb compatibilty thing), the gist of which is if I want to plug in a peripheral, I have to disconnect from the internet first, plug in the peripheral, then reconnect :/
Also, he said that if I shut down, I need to unplug the modem first, then plug it back in after the computer starts up (I have no idea what to do in the case of a restart - what a pia this has turned into)
So. I get the email of the pdf article from Applecare. And. It. Is. In. Japanese.
Anybody know how to find the English version? here is the link:
http://docs.info.apple.com/article.html?artnum=52085
iSight iMac Mac OS X (10.4.3)
Mac OS X (10.4)
Edit: I just noticed that this article is for an internal modem. Arrrggh....

If you notice, that article was last updated in 2003. Therefore it was written before there was an iMac G5. That article is not applicable to you.

Apple USB Modem 2.02/OSX 10.4.10 issue

Hi there:
3 weeks ago I bought a new imac and also an apple usb modem (since we only have dial up where I live).
I wasn't having a problem at all with connecting to the internet.
I am online virtually most of the day and, at night, I disconnect and put my computer to sleep.
Now every morning when I go to connect, it just says "connecting" endlessly, with no dial tone....YES, the phone line is working.
It does nothing to disconnect the phone line, the modem etc.
If you click "disconnect" it just says "disconnecting" endlessly.
I am forced to shut down the computer and reboot to make it stop and reset itself and then I can connect to the internet just fine.
The only thing I can think of that changed since when I first got the computer is that I upgraded to OSX 10.4.10.
Does anyone know if this is a 10.4.10 issue or a modem issue?
Help!
Thanks!

You should post this issue in the Internet, Networking and your Intel-based iMac Discussions forum. Here's the URL: http://discussions.apple.com/forum.jspa?forumID=1111.

My usb modem will not connect to the internet after upgrading to OS X. The modem is active and was issued an IP addreess. There apparently is a connection error between the modem and Safari. Any ideas would be welcomed

MY USB modem will not connect to the Internet. The modem appears active on either USB ports and an IP address is assigned. The interface between the modem appears to be the problem. Any ideas?

mcaila wrote:
Update: I called my ISP (Verizon) and they were not much help.
What did have you do if anything?
I also tried to connect with an ethernet cord, and that too is not working.
What were the results from the Network Diagnostic test when connected by ethernet?
I've been searching online for hours and have found no solution that has worked.
What were those solutions that did not work other than what you already mentioned?

Modem issues solved with 10.4.8?

Hi all,
As the Apple USB modem users know, there was a serious issue with the IOUSB kernel in 10.4.7 that made the external Apple modem very unreliable. This issue was solved by downgrading that kernel to the 10.4.5 version. I've not done the 10.4.8 upgrade (mostly cause my MB is at the shop for RSD) but I don't want to mess with a perfectly working modem right now. Does anyone has tried the upgrade and found that the modem is working allright?
Thanks in advance!

Thanks for this insight. I had the same symptoms as yours after installing 10.4.7. I couldn't maintain a connection.
My left USB port was malfunctoning. Apple's advice was to use the right one and wait for an update for this known issue. I did so for some weeks with relative success.
It seems that there is more than one way to lose a connection.
Just yesterday I experienced a panic, a disabling bout of conection failures and then "power management" problems. Those were resolved for the moment by reseting the power management and PRAM. 3 times.
Today I have developed a previously unknown to me "known issue" - booting to a gray screen. Video fails to mount? The PRAM must be reset at every start up.
Apple's advice is to upgrade to 10.4.8. I am trepidatious and hungry for reports from others with any of my sympoms and their experiences with 10.4.8.
R

Apple USB Modem Wont Connect To Internet While On Boot Camp!

Hi
I have just installed windows xp using boot camp and have had no end of trouble with the apple usb modem.
When ever i try to connect it dials a funny dial tone and then comes up can not connect sometime it will connect but will just drop connection after about a minute.
I have installed all the drivers off the leopard DVD
Any help will be appreciated greatly
Thanks!!
Message was edited by: Scott Rochford

Check this link from apple support http://support.apple.com/kb/TS1821
Apple suggests disabling 802.11 wireless from windows xp. hope this will solve your problem. The funny thing is apple is not even sure it will fix the problem because they mentioned on their website "in some cases".
Symptoms
The Apple external USB modem may not connect, or may not maintain a connection for longer than a few minutes if you are using Microsoft Windows XP on MacBook Pro, MacBook, or Intel-based iMac computers that have built-in AirPort/Bluetooth.
Products Affected
Boot Camp, Apple external USB Modem
Resolution
In some cases, disabling 802.11 wireless networking in Windows XP may resolve this issue.

E71 modem issue

Hi All,
I am from Delhi and I am having connection of Airtel .
Today i updated my PC Suite to version 7.1.30.9 . Now when I connect to Internet using USB modem it connects at a speed of 115 kbps max and say 'Nokia E71 USB Modem (OTA)' connected. Speed is low
Earlier it was getting connected at 480 kbps on Edge and speed was good.
Why this is happening?? What is OTA?? Is this issue with current PC Suite update??
How to solve
Regards,
Knowledge Is Power Share It
Solved!
Go to Solution.

hi there,
OTA is Over-the-air connection
Regarding the connection u might of got the modem settings wrong there
In windows network connections u have the Nokia USB modem icon notification right click on it select properties in general tab u have an option called Connect using below that u have Configure tab click on it select Maximum speed to 460800 bps and once disconnect the modem and connect it u will get 480.7kbps speed
To be honest this has nothing to do with the connection speed because it solely depends on the Network operator connection
Regarding the E icon not appearing on the mobile still i feel its a network issue anyways u can try the above
cheers.......
If a reply has solved your problem click Accept as solution button, doing it will help others know the solution. Thanks.

Repair Windows 7 on a 2013 iMac with USB 3 issue

Hi. I have a corrupt Windows 7 parition on my late 2013 iMac that Disk Utility can not seem to repair. My best guess is a the 'Repair Windows' from the install disc upon booting up will fix the issue. The problem is....my 2013 iMac only has USB 3 ports available and from what I am reading it appears Windows 7 does not support USB 3. Therefore....my external CD drive is not being seen, nor are my keyboard, mouse, or anything else via the USB 3 ports (I also tried a bootable flash drive with the neccesary Windows files on there). I even went as far as making a bootable SD Card and trying to repair from that, but I still can not utilize my mouse and keyboard to advance through the prompts.
I did not have these issues when I installed it using Bootcamp because I am guessing bootcamp supplies the neccesary means to allow the USB 3 ports to be recognized. But Bootcamp does not have a feature for repairing windows. It is only giving me the option to remove Windows.
Is there anyway I can repair windows using my Windows installation CD on an iMac by means of using USB 3 ports?
Thanks in advance.

For attempting to repair a Windows 7 partition you need to be able to boot into Windows setup indeed. The complication is that Windows 7 installer has aged and does not support the relatively new USB 3 standard.
I can only this of one approach which is by downloading the available Windows ISO and use USB instead of your DVD. It is kind of a long shot and does have its risks, but I'll describe it high-level nonetheless:
- Using Boot Camp create an USB with Windows 7 edition you run as well as the appropriate Windows Support Files from Apple
- From OS X or the Mac's Recovery Console you could shrink your HFS+ partition for about 3 GB to create some free space
- Insert an additional primary partition in this free space and format it FAT
- Sync this GPT change to MBR manually using fdisk and reboot into OS X
- Pre-copy the Windows PE driver folder onto this new FAT partition to overcome the USB 3 issue
- Reboot in legacy bless'd mode to your USB recovery stick
The Windows setup screen should display an option to repair instead of install... Your mileage could vary depending on the type of corruption(!)

Boot issue/ USB Modem issue

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