Bootcamp installation failure

Hello to all.
I've had Windows 7 installed for nearly a year now and up until now I haven't had any problems with it. I "accidently" uninstalled the bootcamp setup while uninstalling other things and now, I can't reinstall it.
I've tried with the Apple Software Update utility, but somehow, nothing installs correctly with the utility so I just gave up on that.
I also tried installing it manually after downloading the latest update from here. I get an error message: The Boot Camp 2.3 Update requires Boot Camp 3.1 or greater. So I tried installing 3.1; same error. Now.. I can't find the 3.0 update anywhere and my MacOSX install DVD won't even allow me to install the drivers.
Is there something I can do to reinstall bootcamp?
Maybe I'm not very precise, sorry.
Please help me.

Welcome to Apple Support Communities
Insert the Windows installation DVD, turn on your Mac and hold the Alt (Option) key until you see all the partitions available on the screen. Then, choose the Windows disc and install it.

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USB ports not working in Windows-7 on MacBook Pro Retina Late 2013 after Bootcamp installation

1) INSTALLATION
Using Bootcamp (v. 5.1.1, OS X Mavericks) in combination with an original Microsoft installation DVD disc using an external optical CD/DVD drive. Note, the installation is NOT from an ISO image. In the Bootcamp setup window only the lower two of the three setup options are clicked, namely a) to download Windows-7 drivers to a USB stick, and b) to partition the harddrive and then to install Windows.
2) PROBLEM
After the initial Windows-7 installation no devices attached to the USB ports can be found under Windows-7. The ports are dead. Also the WLAN did not work, so no internet connection was possible.
3) CAUSE
The problem is caused when you use a USB 3.0 stick as destination for the Bootcamp driver downloads. It seems that Windows-7 cannot recognize the USB 3.0 stick properly during the Bootcamp/Windows installation process, thus failing to do perform a proper installation of the Windows-7 drivers.
4) SOLUTION
Use a USB 2.0 stick and everything will work perfectly.
Follow these steps in order:
1) Connect your external DVD drive to a USB port and insert the Windows installation disc
2) Start the Bootcamp utility
3) In Bootcamp, remove the failed Windows-7 installation and partition
4) In Bootcamp, redo the entire Bootcamp process, but this time using a USB 2.0 stick
5) Follow all further steps in Bootcamp and later in the Windows-7 installation process
6) At the end of the installation procedures you will be asked to confirm the installation of all Bootcamp/Windows drivers.
7) Bootcamp installs all the drivers and your Windows-7 installation will work perfectly.

Ok, where is this Intel driver? There is no such thing "program manager" so I am guessing you mean the Programs and features control panel, but on my machine that whole window is blank after a clean install. I still cannot get the USB ports to activate. Two fresh installs and several different USB sticks later and no luck. Should I just give up and go to Windows 8.1? I really need Windows 7 to work if at all possible. Other devices shows one USB controller without driver software so I suppose that's the culprit. There are other USB devices installed under the USB section of Device Manager, but they apparently have nothing to do with the USB ports themselves, just devices like the trackpad etc. I've spent two hours on this so far and it's getting out of control. Why doesn't this work with generic USB drivers?

Convert flash drive for Windows 8.1 bootcamp installation from mbr to gpt

Trying to run Windows 8.1 pro x64 on my mid 2010 15" macbook pro. Get stuck during bootcamp installation in Windows because my partition table isn't compatible (MBR but needs to be GPT). My hard drive seems to be Logical partitions/volume etc, while my flash drive was formatted into MBR seemingly by bootcamp, or otherwise not altered into the GPT like it maybe should have.
Generally followed this guide http://www.howtogeek.com/186907/how-to-install-windows-on-a-mac-with-boot-camp/
Steps I took:
Had to use terminal/Xcode to edit info.plist from bootcamp to allow flash drive installation through bootcamp on my mac (removed the "pre" method).
With all three bootcamp options selected, managed to partition the drive
When restarted, my computer had black screen with "no bootable device found".
Restarted again, holding alt/option
Flash drive was now available as one of two options (the other being my standard mac drive)
Windows Setup loaded. Selected language/imputed key/select version etc.
Here is the strange part, the division of the disk does not include "bootcamp" anywhere in the title (like it should according to the guide), and is about 10gb smaller than my partition (assume this is a normal result of windows installation/os files etc). When I try to format the partition, it says I can't, and explains that I can't use MBR, need to use GPT.
Attempted to rewrite disk with Shift F10 Diskpart, list disk, etc, but here it shows drive 0, 1, and 2, (rather than drive 0 partition 1,2,3,4, with 4 being my bootcamp I think). This seems to be a method for installing windows on a windows pc, and I didn't go through with it because I didn't want to loose my mac os yet.
I am not proficient with coding/terminal use, and don't know if there is an option to list partitions etc, so I'm stuck. I can backup my mac and potentially change my partition table etc, but I feel like restoring with time machine would then wipe my existing partition. Is there a workaround I could use? Is there a specific sequence of backups/restores that would work? I'm also okay with manually drag and dropping the files I want back onto a clean slate computer if necessary. Or would simply buying and burning a disc with windows save myself the hassle? Please advise.
Sorry for long question, wanted to get info out right away. Can include more if necessary. Thank you all for your time.

TheMonark wrote:
I input that into mac terminal while running os? And then you'd like me to post the results on this discussion board?
Yes. It also helps if there are any calculations to be done with disk sectors.
My optical drive works fine, but I moved to France and didn't bring any disks. Would it be easier and safer to just burn my windows iso onto a disc and run it through bootcamp that way? I'm thinking the answer is yes at this point.
Yes, if you have a built-in Optical drive, Bootcamp expects to boot from the Optical drive, because it sets the CSM-BIOS layer for Windows to boot from the Optical drive settings in the NVRAM.
I'm about to head out to celebrate a birthday, but I will post back here in about 14 hours.
Enjoy the party!
Do you recommend just buying a DVD and doing it that way? I could easily return my info.plist to normal, and as far as I know, my optical drive works fine. Seems simpler if it would work with my copies of osx and windows. What do you recommend?
The changes in info.plist enable creation of the USB, but do not influence the boot device pointer that BCA will set when switching to the Windows Installer. My recommendation is to get DVD writable media (DVD+R or equivalent) and burn the ISO to a physical DVD and use BCA to install windows using the BCA USB and DVD media.

Failed to Install The New Preview Build. Installation Failure: Windows failed to install the following update with error 0x80246007: FBL_AWESOME1501 9926 Professional.

Hello,
I'm having issues upgrading my Windows 10 Technical Preview installation build 9879 to a newer build that's become available late January 23rd.
I am installing the new upgrade in a Hyper-V virtual machine and get the following error:
Failed to install the new preview build, please try again later. 0x80246007
What could be the problem?
Previously I've had messages that Windows cannot be upgraded on a computer with less than 2 Gbyte of RAM. That's a Hyper-V VM with dynamic memory and I was highly surprised to see this error; never had this before. Had to set 2048 Mbytes as a minimum memory
for this VM. Now that I have this 80246007 error code.
When looking up System log, the following error messages are listed multiple times:
Installation Failure: Windows failed to install the following update with error 0x80246007: FBL_AWESOME1501 9926 Professional.
The errors are returned for the Event ID 20 by WindowsUpdateClient
in task category Windows Update Agent..
I reviewed the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsSelfHost\Applicability
registry key as suggested in Windows
Insider stuck on build 9841 - "No new preview build was found", and here is what it shows:
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsSelfHost\Applicability]
"BranchName"="fbl_awesome1501"
"ThresholdRiskLevel"="low"
"ThresholdOptedin"=dword:00000001
Note, when attempting to install the downloaded update from a native boot, installation starts with no errors.
However, since setup is not supported for a natively booted VHD files, it does not proceed further showing a message that installation on virtual drives is not supported.
Looks like Setup is having problems installing in a Hyper-V virtual machine.
Possibly, some ESD files got corrupted during downloading? Is it possible to remove them and re-download missing files? (I, however, noticed that Windows seems to re-download upgrade files after you restart 9879 and attempt to check for a new build.
Any clue why installing under VM causes 9926 to fail?
Thank you in advance.
Well this is the world we live in And these are the hands we're given...

Hi,
According to the error message, this problem seems like update package installation failed during system upgrade.
You can try to remove ESD file which locate at boot of C drive and upgrade the system again for test.
On the other hand, make sure the system 9879 installed all Windows pushed updates before system upgrade.
Roger Lu
TechNet Community Support

Installation Failure: Windows failed to install the following update with error 0x800F0922

Hi folks,
I have a HP Elitebook Folio 9470p. It came with Windows 8, and I installed it on my corporate domain. I was trying to do some Windows updates so I could upgrade it to Windows 8.1, but it fails installing the updates, whether or not I try
to install them one at a time or all of them. It has about 18 updates it needs from security updates to a .net framework update. I run Symantec EP, and disabled it, checked for driver updates for things like display and networking and they are
all up to date.
I'm at a loss as to what to do. It gives this error in the event log for each file, Event ID 20.
Installation Failure: Windows failed to install the following update with error 0x800F0922: Security Update for Windows 8 for x64-based Systems (KB2862152).
This is the example for KB2862152, but it gives the same error for every one. I've tried to auto fix for Windows update issues and it fixed a couple of the issues, but not all of them, and provides no other help.
I also deleted folders and files from the SoftwareDistribution folder as well, to no avail. Any ideas what I can do to get whatever updates it needs, so I can fully patch it, and upgrade it to Win 8.1?
Thanks for any help!

Hi MM. Mr Kywildcat and Vegan Fan,
GOOD NEW ! At this time, my issue is solved. The only black side is "how ?" : I hope that we will get a response some day ; however, and for in information pnly - hoping this could help someone - I resume some actions which allowed this the happy end
1) about installing 8.1 : I wanted to be sure that gain/pain ratio was positive, and that upgrading from a (potentially) damaged system would'nt produce something looking like a new Win 8.1, but difficult to maintain and keeping some negative potentialities.
2) I was influenced by the fact that this
0x800F0922 error acted as "a serial killerror", whose root cause could be a unique update error at reboot time concerning several (>20) packages, so I decided to test some manual upgrades.
3) Manual update (i.e. manual download and maunching of .msu packages) of the 2 following packages
(whose update previously failed on a Windows Update) was successful : .NET Framework version 3.5 for x64 (KB2898866) and Camera Codec Pack Windows 8 for x64 (KB2899190)
4) So I decided to try Windows Update on a selection of packages, first : those concerning .Net Framework 3.5 and 4.5 (that is: KB2898866, 2901120, 2898865) --> Successful !
5) finally, I selected almost all other packages, with some exceptions wich I (think to) have no need for : KB2871690, 2904659, 2843630. To be complete, here is the list of pakages updated one time at all :
KB 2892074, 2893294, 2893984, 2909210, 2912390, 2916036, 2889784,2903938, 2911101, 2913152, 2917499
--> always succesful.
I am not a specialist, but I uess that this 0x800F0922 error hides another problem which is globally "H-RESULTED"
to all updates pending in one update operation with reboot. This could be assumed from this CBS.log exterped from my last wrong attempts, where root cause seems not to be
0x800f0922, but 0x80004003 :
2014-02-15 21:29:13, Info CBS Could not get active session for current session file logging [HRESULT = 0x80004003 - E_POINTER]
2014-02-15 21:29:13, Info CBS Not able to add pending.xml.bad to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2014-02-15 21:29:18, Error CBS Startup: Failed to process advanced operation queue, startupPhase: 0. A rollback transaction will be created. [HRESULT = 0x800f0922 - CBS_E_INSTALLERS_FAILED]
Anyway, thanks to you who spent some of your time to describe issues and search/ suggest solutions ; I will upgrade my system to 8.1 anyway, some of this day, when I am sure that my configuration does not hides some other problem. I thing that potential
issue remains until maybe a new KB corrects it, wrong :-) ?
And I hope that you - Mr Kywildcat - can upgrade your system on "current levels" trying similar attempts.
Phil

Windows 7 on bootcamp installation problem

hi all,
i just had a new imac and was trying to install a windows home premium OEM 64 bit on bootcamp. installation is going fine until the completion stage where your suppose to set up winodws for first use, all it did is become a blank/ black screen and nothing happens. i waited for a long time until i decided to install it one more try. no luck. i tried to remove the partition and partitioned it again on bootcamp and had another go at installation, still no joy. have anyone had similar problems? i just prefered to install a windows natively instead of using parallels. can someone help me please? i would really appreciate it.

I made the mistake when setting up bootcamp by not formatting the partition during the windows setup.
So you could make sure you have partition on the mac side, and then when setting up i the windows side formattig the partition space before files are copied.

OSX Lion won't boot after Bootcamp installation interrupted

Hello, I started a Bootcamp installation on my OSX Lion Mac Pro. Once I realized that I could only use Windows 7, I had to hold off on the installation until I located my Windows 7 disk. I had set the Bootcamp partition size to 100 GB on a 500 GB Drive. Due to threatning weather, I shutdown the computer.
Now the OSX Lion does not boot! I have been reading much information on this topic to see about fixing the problem. I talked to Apple Support and so far it is still not working. I was able to boot using the recovery partition "Disk Utility -> First Aid -> Repair Disk". When I ran Repair Disk there were some errors reported and repaired, then OSX still not booting. I installed Lion on another drive using recovery and that works OK. I was hoping to install Lion on the original drive and still not disturb my data files like music, photos, etc. That volume with OSX is greyed out and does not mount. I am thinking that the GPT had been modified and since Windows was not installed on Bootcamp, there is no way to boot on the original drive /dev/disk2. I read about a backup GPT, so I am wondering if I can use the backup GPT to fix the boot problem.
Thoughts?
Thanks,
David

Thanks for the fast reply. Ill try this again. Did this the first time, but wouldn't boot again. I've since done a,fresh install of Lion, and it created the proper recovery partition. I didn't have this before, because I cloned my old drive, when I upgraded to an SSD drive. Didn't know about the recover partition. Ill try again, and see if I can get it to work.
Just need to figure out the driver situation, with my Nvidia Quadro Mac video. Not worth trying again, if I have to use default generic video drivers.

Windows 8 installation failure with German language pack

Hi,
I have a Lenovo ThinkPad Edge E330 with Windows 8. We just received it over Xmas - nice product. Just one Thing so far: I can't get the German language pack installed. Language, Keyboard layout and other regional Settings are set to German. After downloading the German language pack through Language->German->options->Download and Install Language pack (German Language Pack - Windows 8 for x64-based Systems - (KB2607607) [de-DE_LP])I always run into the following error during the Installation (download seems to be fine, error happens after about 2/3 of the Installation - if you believe the Progress bar). From the Event Viewer:
Installation Failure: Windows failed to install the following update with error 0x80070002: German Language Pack - Windows 8 for x64-based Systems - (KB2607607) [de-DE_LP].
I already tried quite some stuff without success: no pending Upgrades, several reboots, switching off Firewall/anti-Virus, selective reboot just with Winodws Services and Startup stuff, ... No success.
Does anybody have seen a similar Problem? Anybody with a solution to get the German language pack finally installed?
Thanks in advance for your Support,
Ingo
Event-Details:
System
Provider
[ Name]
Microsoft-Windows-WindowsUpdateClient
[ Guid]
{945A8954-C147-4ACD-923F-40C45405A658}
EventID
20
Version
1
Level
2
Task
1
Opcode
13
Keywords
0x8000000000000028
TimeCreated
[ SystemTime]
2012-12-28T10:06:26.588367000Z
EventRecordID
2032
Correlation
Execution
[ ProcessID]
388
[ ThreadID]
2640
Channel
System
Computer
Lenovo-PC
Security
[ UserID]
S-1-5-18
EventData
errorCode
0x80070002
updateTitle
German Language Pack - Windows 8 for x64-based Systems - (KB2607607) [de-DE_LP]
updateGuid
{B9991A98-7903-4A91-B17A-818B1C1D9633}
updateRevisionNumber
200
serviceGuid
{9482F4B4-E343-43B6-B170-9A65BC822C77}

Hi SOL
For more information , please find the below download link.
http://software.cisco.com/download/release.html?mdfid=282806052&release=8.6.6&relind=AVAILABLE&flowid=221&softwareid=282774363&rellifecycle=&reltype=latest
Thank you
please rate all useful information

Adobe Camera Raw 6.7 Installation Failure

From Adobe Bridge CS5, I enter Help, then Updates.
Adobe Application Manager informs me that I can update Adobe Camera Raw to 6.7.
I click to install, the software is downloaded tha I get an Installation Failure message.
When I click on 'Customer Support' on the screen, I am directed to 'http://helpx.adobe.com/creative-suite/kb/error-serial-number-qualifying-product.html'.
At no point during the installation was I asked for the serial number.
Regards
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Please confirm your ACR version from Help->About Plugin->Camera Raw and provide us with the following logs.
You can find them at:
ACR Installer logs
For Mac:
Library\Logs\Adobe\Installer
For Win:
Program Files(x86)\Common Files\Adobe\Installers
AAM logs
For Mac:
/Volumes/%Volume Name%/Users/%Username%/Library/Application Support/Adobe/AAMUpdater/1.0
For Win:
C:\Users\<username>\AppData\Local\Adobe\AAMUpdater
You can zip all the files together and send us through mail. This would help us in finding the root cause.
Appreciate your help. Apologize for the inconvenience.
Regards,
Ashutosh
[email protected]

Acrobat X pro installation failure

I always have had problem with Acrobat installation.
Last time it make me completely reinstalled Windows before I can successfully installed Acrobat. However, recently my Win 8.1 pro has had problem so I decided to reinstall Windows from scratch. Again, I encountered Acrobat installation failure.
Here are the error messages:
ERROR: Error 1324.The path R嶰up廨er un document num廨is?sur un multifonction.sequ or the volume is invalid. Please enter it again.
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1324.The path R嶰up廨er un document num廨is?sur un multifonction.sequ or the volume is invalid. Please enter it again.
----------- Payload: {CA7C485C-7A89-11E1-B2C8-CD54B377BC52} Adobe Fireworks CS6 12.0.0.0 -----------
WARNING: DF012: File/Folder does not exist at L:\Adobe CS6\payloads\AdobeFireworks12-mul\OEM(Seq 2141)
----------- Payload: {05E1E278-7A8D-11E1-A0B9-FC0245DB7244} Adobe Fireworks CS6_AdobeFireworks12en_USLanguagePack 12.0.0.0 -----------
WARNING: DF012: File/Folder does not exist at L:\Adobe CS6\payloads\AdobeFireworks12en_USLanguagePack\OEM(Seq 76)
----------- Payload: {4FAB339E-2132-434F-9376-9CD735E4C69C} Adobe Flash CS6 12.0.0.0 -----------
ERROR: DR012: Setting Registry Value Failed. Error 5 Access is denied.(Seq 151)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Acrobat Professional: Install failed
Infact, the Creative Suite is the very few first applications I installed after Windows set up.
Any clues on why this happens. I'm tired of reinstalling Windows again and again. But Acrobat is important for me.

Errors "Exit Code: 6," "Exit Code: 7"
Mylenium

My MacBook Pro keyboard not working correctly after Win7 bootcamp installation. In OSx boot it keep Win keyboard. How can I have Mac keyboard in OS boot and Win keyboard in Win boot?

My MacBook Pro keyboard not working correctly after Win7 bootcamp installation.
Installation went well but when I boot either with OSx or Win it always keeps Windows keyboard.
How can I have Mac keyboard in OS boot and Win keyboard in Win boot?

Hi - I have the exact same model as your MacBook and had a few questions as mine is acting up. I upgraded the ram to 8gb (2x 4GB ram) and ever since then my computer has not been running as smoothly and the start up time is horrendous. Have you encountered this problem? And if so how did you fix? What would you advise me do?
I was thinking of reverting back to the original factory 4GB then rebooting the entire computer. Any suggestions?
Thanks in advance!
Allen

Windows 7 OEM parallels and Bootcamp, installation sequence?

So ive got a 2013 macbook air and planning on using the OEM licence to firstly create a bootcamp partition, and the having parallels run off the bootcamp partition. Now I understand I might have to go through the whole phone activation the second time. My question is ...what sequence should I use to activate.Should I activate parallels first after the installation of parallel tools or can I just activate bootcamp first????

Karim.Foad wrote:
Ok wow that's cleared a lot up ....I've been researching this for the last few days , and getting mixed views with some saying windows will count the virtual machine as a separate computer and they have all sorts if activation problems .But for the second activation , in parallels , the long digit phone activation should be sufficient ?? Because I really don't look forward to explaining everything to a Microsoft Representative
Over the phon haha!
This is why I originally suggested that you read the activation directions on the Parallels and Fusion sites. They address the issue of Windows thinking that the VM installation is a second installation of Windows when in fact it is not. This is because you are not installing Windows in Parallels you are only pointing to your single Bootcamp installation of Windows. This is an issue that has been addressed by the VM manufacturers.

Itune installation failure

I am having an installation failure issue with my itunes 11 software. File is corrupted and i don't know what to do. I've un-install and re-installed the software three times and continue to get the same error message. It states that "This copy of ITunes is corrupted or is not installed correctly. Please reinstall Itunes"

I went a step further than before and got itunes running again.
The Updater had also installed Quicktime.
I launched quicktime, it appeared to be configuring and then launched. Then when I run Itunes now it is working...
Hope this is your problem also.

BOOTCAMP INSTALLATION?

After partitioning and installation of Windows-XP, there are no Bootcamp utilities to go to the internet. I tried to update Bootcamp, but allways is the error that I should first install an older version of the program. Is there a solution for this problem?

The BootCamp Forum is here https://discussions.apple.com/community/windows_software/boot_camp
However, dis you insert your OSX Install DVD (the one that came with your Mac) after the Windows installation ?
The needed BootCamp Drivers are on that disc and the installation usually starts automatically after inserting it while in Windows.
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Adobe Player for Embedding installation failure

Multiple tries but only failure - have tried both the automatic update and also the standalone installer. Zero sucess. Since I have CS5 Master Collection hate to wate the better part of the day doing a clean re-install. Here is my most recent update log file.
Any suggestions on what I should try are welcome!
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 3.0.122.0
Win OS version: 6.1.0.0 64 bit Type: 1
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
deploymentFile option not given
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 185.497 miliseconds (0.185497 seconds) DTR = 21.5637 KBPS (0.0210583 MBPS)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: C:\Users\Admin\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAPE3_Win64_NoLocale\3.1\Setup
Updating media info for: {F9997A85-B21A-48E4-9C8A-7E1352AB1C62}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name:
Path: C:\Users\Admin\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAPE3_Win64_NoLocale\3.1\Setup\pay loads\AdobeAPE3_x64-mul-230810150122\Install.db
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,3.0.122.0]
----------------- CreatePayloadSession: machine is x64 ---------------
[    4956] Sun Nov 14 07:48:25 2010 INFO
______ Verify Dependency Subscribers ______
Overwrite property "extensionsOnly" to: 1
Overwrite property "mode" to: silent
Overwrite property "patchesOnly" to: 1
Overwrite property "workflow" to: updater
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {F9997A85-B21A-48E4-9C8A-7E1352AB1C62} Adobe Player for Embedding x64_3.1_AdobeAPE3_x64-mul is: false
Action string for {F9997A85-B21A-48E4-9C8A-7E1352AB1C62} Adobe Player for Embedding x64_3.1_AdobeAPE3_x64-mul is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: C:\Program Files\Common Files\Adobe\APE\3.1
[    4956] Sun Nov 14 07:48:26 2010 INFO
Payloads passed preflight validation.
Call PreSession Custom Hook
Calling the custom action code for pre-install for payload {F9997A85-B21A-48E4-9C8A-7E1352AB1C62}
::START TIMER:: [Payload Operation :{F9997A85-B21A-48E4-9C8A-7E1352AB1C62}]
[    5276] Sun Nov 14 07:48:26 2010 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Extracting assets...
Extracting assets complete. Number assets: 1
CustomizedPatch property not found in database
Beginning installation for payload at C:\Users\Admin\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAPE3_Win64_NoLocale\3.1\Setup\pay loads\AdobeAPE3_x64-mul-230810150122\Install.db
[    5276] Sun Nov 14 07:48:26 2010 ERROR
6 Command ARKPatchCommand failed.
[    5276] Sun Nov 14 07:48:26 2010 INFO
Completing installation for payload at C:\Users\Admin\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAPE3_Win64_NoLocale\3.1\Setup\pay loads\AdobeAPE3_x64-mul-230810150122\Install.db
[    5276] Sun Nov 14 07:48:26 2010 ERROR
6 Error rolling back command ARKPatchCommand
[    4956] Sun Nov 14 07:48:27 2010 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{F9997A85-B21A-48E4-9C8A-7E1352AB1C62}] took 1024.22 miliseconds (1.02422 seconds) DTR = 3.90539 KBPS (0.00381386 MBPS)
User specified overrideFile:
Calling the ROLLBACK custom action code for pre-install for payload {F9997A85-B21A-48E4-9C8A-7E1352AB1C62} Adobe Player for Embedding x64_3.1_AdobeAPE3_x64-mul
No operation. We're done:
Updating driver data - Action: Remove driver entry
Updating driver data successful. Driver entry was removed. ARP estimated size 0KB
[    4956] Sun Nov 14 07:48:29 2010 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[    4956] Sun Nov 14 07:48:29 2010 ERROR
The following payload errors were found during install:
- Adobe Player for Embedding x64_3.1_AdobeAPE3_x64-mul: Install failed
[    4956] Sun Nov 14 07:48:29 2010 INFO
Call PostSession Custom Hook
:: END TIMER :: [Total Timer] took 7290.45 miliseconds (7.29045 seconds) DTR = 144.298 KBPS (0.140916 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 4 error(s), 0 warning(s)
ERROR: 6 Command ARKPatchCommand failed.
ERROR: 6 Error rolling back command ARKPatchCommand
ERROR: The following payload errors were found during install:
ERROR: - Adobe Player for Embedding x64_3.1_AdobeAPE3_x64-mul: Install failed
Search the same string above to find when the error occured.
Exit Code: 7 - Unable to complete Silent workflow
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

As an update to my previous post about the installation failure. I chatted with Adobe Customer Service but they were unable to help and told me to call tech support - last time I did that I was unable to resolve the problem after spending about 2 hours on the phone and they are only open during the week.
I solved the problem by:
1) Deactiviating CS5 Master Collection on my computer
2) Uninstalling the software from the control panel (I did not remove the serial number as I was planning on re-installing.
3) Downloading and running the Adobe CS5 Cleanup tool.
4) Reinstalling CS5 MC.
5) Downloading and installing all of the updates to bring the install up to date.
I am glad it is working as it should but really had better things to do with the 4-5 hours this took to do. Would be nice to have a tool to fix these types of problem without having to go thru the above especially considering the price the software costs...

Bootcamp installation failure

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