Bootcamp issue. I recently ran bootcamp on my late 09 macbook pro, and my Nvidia 9400m driver keeps crashing? Any ideas?
So I have a late 09 macbok pro, with 2.25ghz or so core 2 duo processor, 8 gb of ram, and the nvidia geforce 9400m graphics card. I just recently used bootcamp to install windows, so I can run AutoDesk Revit, however every time I go to open Revit, I am informed that my graphics driver kernal failed and has made a full recovery. What am I doing wrong?? I really need this to work for school. Thank you all.
Have you made sure you have all the bootcamp drivers installed and updated? If not, get them here. Download them from the mac side, put them on a flash drive, then restart onto the windows side. When you're in windows, run the setup off the flash drive, and when it's done, restart your computer, then log back into your windows partition, and see if the issue still exists. You might've just used bootcamp to install windows, but you might not've gotten the updated drivers.
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I recently upgraded my motherboard on my MacBook Pro and I need to re-download the Adobe CC software I purchased. My Purchase Order History claims I didn't have a history. There are not options to redownload either. I am logged on right now. Please advise.
Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
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Power ran fully out on my MacBook Pro and is currently recharging. However, cannot get it to restart. Totally dark and have tried to deactivate via power button, keys and track pad but get no response
Sulapeace,
for how long has your MacBook Pro been recharging? Has the light on your MagSafe connector changed color since you’d started recharging it? What do your battery level indicator lights show when you press the button next to them? -
I just ran my updates for my MacBook Pro and now my iphoto won't open. I get a pop up that say's You can't use this version of the applicaton IPhoto with this version of os x. You have iphoto 9.2.3.
This screenshot shows which previous versions of iPhoto are compatible with Mavericks. It also indicates which versions qualify for a free upgrade to iPhoto 9.5.1 and which require a purchase:
Note 1: every day more users are reporting problems with iPhoto 8.1.2 so I've included it in the non compatible category.
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OT -
Recent Convert from PC World - Bought Macbook Pro and Love It, but have ???
Hey Guys - I apologize for the noobish questions, but I just recently purchased a Macbook Pro (just this month), and have been acclimating myself to it. So far, I am very impressed, as I have been a PC user all my life.
Having said that, I was hoping you guys can point me in the right direction. I know that there are certain limitations to upgrading a laptop (regardless of PC or Apple), but one of the things that I would love to confirm are the upgrade options for my Macbook Pro for the following:
1 - CPU (currently, I have the 2.53Ghz Core 2 Duo - any upgrade options here)
2 - Hard drive (currently, I have the 320 GB/5400rpm hdd) - I would love to have more space.
I visited the apple store on line, and just want to do my research before purchasing items. I am still a little fuzzy on whether or not anything I see on the applestore would apply.
Anywho, any guidance, assistance, direction, points of reference, websites, as well as any other upgrades I may have missed would be most appreciated. Thanks!Sammy5gs wrote:
1 - CPU (currently, I have the 2.53Ghz Core 2 Duo - any upgrade options here)
2 - Hard drive (currently, I have the 320 GB/5400rpm hdd) - I would love to have more space.
The CPU is not a supported upgrade. However, there is a tiny chance that third parties will provide an upgrade, as they have for older Apple laptops. It is not something most people do. Performance bottlenecks in a laptop are more often the speed or capacity of the hard drive and RAM, or the graphics card (you can't upgrade the graphics card at all).
The hard drive is extremely easy to replace on the new MacBook Pro. Even on the older Apple laptops, I've ended up upgrading the drive in every one I've owned in the last 15 years. As bigger, cheaper disks become available you should have no problem swapping them in. -
My macbook pro and iphone4 after newest ios update has had wifi issues, very very snail pace slow
um i recently last week? updated my macbook pro and my iphone 4 to lastest ios, and ever since then my wifi has been slow,
by this i mean, when i click anything, it takes a long long time to load a page, and even my facebook (arrived via bookmarks bar) so i load the same way as before, page often loads imcomplete, or not at all, on my iphone its so bad i cant even check my email, or the weather app, but on my ipod4, it works fine, cuz i have not updated the ios on the ipod touch 4th gen
is anyone else having these issues? so far ive been able to confirm (via xbox 360) that wifi signal is fine, strong and normal..... did apple screw up my devices? and if so? please tell me how i fix this, streaming my weekly 13 episodes of tv shows is now like dead slow, with every 5-8 seconds of video watching, theres another 30-40 seconds of SPINNING circle... i am so fed up
im a creature of habit, ive not changed the way i do things, the location of my computer, nothing, everything is as it was 2 weeks ago.... some-buddy help!?I refer you to the TM expert
http://web.me.com/pondini/Time_Machine/14.html
As a extra precaution I would copy the user file folders of Music, Documents, Pictures etc to another external drive and disconnect, just in case.
Always maintain TWO backups of your data at all times, since your messing with one, you need another until your back at two again. -
I have a mid 2009 macbook pro and my issue is that I installed windows 7 and when I wan to install the drivers it says " bootcamp x64 is unsupported on this computer model" I tried installing the drivers with the bootcamp 4 but it did not work either it says that i have a newer bootcamp version. I tried a few tricks but they didnot work. I hope to be helped
Welcome to Apple Support Communities
You can install a 64-bit Windows 7 or Vista version in your Mac. Make sure you downloaded these drivers > http://support.apple.com/kb/DL1630 Also, if you have the Snow Leopard DVD you used to upgrade your Mac or the OS X DVD that came with your Mac, you can use it to install the Boot Camp drivers -
HT4818 15" Retina Display MacBook Pro and Bootcamp Assistant crashes.
I've spent several days with the AppleCare Support team and also with the Genius Bar team at my local Apple Store on this issue.
Has anyone else with a MacBook Pro 15" Retina Display encountered the same problem? A colleague of mine who has a 13" MacBook Pro with a 13" Retina Display was able to install Windows 7 using Bootcamp Assistant. My local Apple Store even tested installing Windows 7 on a clean-build OS X (10.8.3) 15" Retina MacBook Pro. Same problem.Where does it crash, if it crashes at the partitioning of the drive try to remove any other external/thumb drives that may be plugged into the computer before it goes to the partitioning phase. I have seen this happen on occasion when the thumbdrive that has the windows drivers on it is plugged in and mounted.
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I have macbook pro and am on OS X Yosemite 10.10.2 . I am having lot of warning message on my browser that my computer is infected with malware/spyware and use mackeeper. How do I solve this issue . This is happening more on chrome and Safari browser
There is no need to download anything to solve this problem. You may have installed a variant of the "VSearch" ad-injection malware. Follow Apple Support's instructions to remove it.
If you have trouble following those instructions, see below.
Malware is always changing to get around the defenses against it. This procedure works as of now, as far as I know. It may not work in the future. Anyone finding this comment a few days or more after it was posted should look for a more recent discussion, or start a new one.
The VSearch malware tries to hide itself by varying the names of the files it installs. To remove it, you must first identify the naming pattern.
Triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination command-C:
/Library/LaunchDaemons
In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder named "LaunchDaemons" may open. Look inside it for two files with names of the form
com.something.daemon.plist
and
com.something.helper.plist
Here something is a variable string of characters, which can be different in each case. So far it has always been a string of letters without punctuation, such as "cloud," "dot," "highway," "submarine," or "trusteddownloads." Sometimes it's a meaningless string such as "e8dec5ae7fc75c28" rather than a word. Sometimes the string is "apple," and then you must be especially careful not to delete the wrong files, because many built-in OS X files have similar names.
If you find these files, leave the LaunchDaemons folder open, and open the following folder in the same way:
/Library/LaunchAgents
In this folder, there may be a file named
com.something.agent.plist
where the string something is the same as before.
If you feel confident that you've identified the above files, back up all data, then drag just those three files—nothing else—to the Trash. You may be prompted for your administrator login password. Close the Finder windows and restart the computer.
Don't delete the "LaunchAgents" or "LaunchDaemons" folder or anything else inside either one.
The malware is now permanently inactivated, as long as you never reinstall it. You can stop here if you like, or you can remove two remaining components for the sake of completeness.
Open this folder:
/Library/Application Support
If it has a subfolder named just
something
where something is the same string you saw before, drag that subfolder to the Trash and close the window.
Don't delete the "Application Support" folder or anything else inside it.
Finally, in this folder:
/System/Library/Frameworks
there may an item named exactly
v.framework
It's actually a folder, though it has a different icon than usual. This item always has the above name; it doesn't vary. Drag it to the Trash and close the window.
Don't delete the "Frameworks" folder or anything else inside it.
If you didn't find the files or you're not sure about the identification, post what you found.
If in doubt, or if you have no backups, change nothing at all.
The trouble may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Then, still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked. -
I have a new Macbook pro and need to run some Windows software, it appears "Parallel" should work well from what I've have read. Will I have any issues or problems accessing and printing from various printers on my Windows 7 network within Parallel? Is Parallel in fact the best way to go?
First, back up all data immediately, as your boot drive might be failing.
There are a few other possible causes of generalized slow performance that you can rule out easily.
Reset the System Management Controller.
If you have many image or video files on the Desktop with preview icons, move them to another folder.
If applicable, uncheck all boxes in the iCloud preference pane.
Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
Check your keychains in Keychain Access for excessively duplicated items.
If you have more than one user account, you must be logged in as an administrator to carry out this step.
Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Select the 50 or so most recent entries in the log. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long. -
I am using a MacBook Pro and running 10.8.4. iTunes version 11.0.4. Several of the cd's i have imported recently have been split into multiple albums by iTunes where it has identified bonus tracks. How do I bring all the bonus tracks together with the original album?
Hello there, Fineshot.
The following Knowledge Base article might provide some information that should help you resolve the issue you're having:
Why aren't songs with the same album art grouped together?
http://support.apple.com/kb/TS1468
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D. -
I have a macbook pro, and am trying to update my software. I recently bought an iphone 5, and my software is to out of date to sync my phone with itunes. I currently am running 10.5.8 and I need to update to atleast 10.6.8. Just wondering if I need to purchase it from apple or if there is an easy/free way to update it.
you need to purchase it: http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard. It is only on a disk, not in download form.
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i have a sony vx2000 and a macbook pro and i obtained the 9 to 4 inch firewall cable. my issue is that cant get any footage from my vx2000 to my imovies. i have looked up how to do it online and they make seem like you just plug it in and go its all golden. but not for me what am i doing wrong it does seem to be recoginize that my camera is even plugged in and no way letting import of capture any of my footage to my imovies. please help
The camera must be plugged in to AC power (not batteries only). And generally, the camera should be set to Play mode, not recording mode.
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I have recently updated my MacBook Pro and now it crashes once my Desk Top completely loads
Has anyone had a similar problem after loading the latest operating updates?
After switching on the MacBook Pro and entering my password, all goes well until my desktop and icons load. Once this happens it switches itself off.
SOlutions Inc have backed up everything for me, reloaded the older version and all is fine. Then once they try and upload the latest version the whole issue starts again!! This is starting to cost me money!
The Genius Bar at Brighton can't get me in until Sunday 19th April, can anyone help with this issue? I am a novice so any ideas need to be pretty straight forward.
Many thanks
Bonsai Bill1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a general summary of what you need to do, if you choose to proceed:
☞ Copy a particular line of text to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
These are not specific instructions; just an overview. The details are in parts 7 and 8 of this comment. The sequence is: copy, paste, wait, paste again. You don't need to copy a second time.
5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.
You may have started up in "safe" mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. Load this linked web page (on the website "Pastebin.") The title of the page is "Diagnostic Test." Below the title is a text box headed by three small icons. The one on the right represents a clipboard. Click that icon to select the text, then copy it to the Clipboard on your computer by pressing the key combination command-C.
If the text doesn't highlight when you click the icon, select it by triple-clicking anywhere inside the box. Don't select the whole page, just the text in the box.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Click anywhere in the Terminal window to activate it. Paste from the Clipboard into the window by pressing command-V, then press return. The text you pasted should vanish immediately.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:
[Process started]
Part 1 of 8 done at … sec
Part 8 of 8 done at … sec
The test results are on the Clipboard.
Please close this window.
[Process completed]
The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.
Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it and go to the next step. You'll have incomplete results, but still something.
12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but whatever else you're told to do may not be. For others who choose to run it, I don't recommend that you post the test results on this website unless I asked you to.
Copyright © 2014, 2015 by Linc Davis. As the sole author of this work (including the referenced "Diagnostic Test"), I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
I recently bought a new macbook pro and set it up using the migration assistant from my mac mini. I can't get the text message forwarding feature to work with both computers. It keeps saying that I only have 2 devices setup, my iPad and my macbook pro. When I mess with the setting on my mac mini, it goes from saying that that is one of the devices to my macbook pro being the 2nd device. I think that something happened as a result of my using the migration assistant and now it thinks that my macbook pro and my mac mini are one and the same computer. Any ideas?
Thanks, Sig.
The old computer is a 2.6 Ghz Intel Core 2 Duo
The new one is a 2.3 GHz intel core i7
In going over this, thanks to "tallking it out" with you, I did discover the Text Edit problem. Because I've still been unable to get the new computer text size (fonts or whatever) to match the old computer, I did not notice that the curser is now different--the line midway down the curser has to be placed on the line I am working upon, otherwise the edits go elsewhere on the page. Now, with a bit of difficulty, I am able to get Text Edit to work correctly.
If you have any ideas as to why my menu bar and Text Edit type are still so slow, I'd love to have them.
(I went through the process you suggested earlier, re my Trackpad preferences, and found no improvement.)
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