Booted off Verizon Fios Internet when use VOIP phone.

When I use my VOIP phone while on the internet (I use Verison FIOS Internet), I get booted off the internet. I have done what tech support said to do which was to do a hard reboot of the router but after a short while it does it again. They had no more answers for me than that. Does anyone else know what can be done?
Thanks.

albcmb wrote:
I have Fios Internet, TV and Phone and so I HAVE to use the Verizon router made by Actiontec. My Mac Book Pro is Leopard based.
Does the router have the latest firmware? Very important.
The problem is that I am paying for 20mbps service and getting about 6 to 8. This is regardless of where I am in physical relation to the router/modem and whether or not I am the only computer connected to the internet.
How are you measuring your speed?
PLEASE help. I have contacted Verizon and they have no ideas that help. I cannot watch Netflix or Boxee and even regular internet pages load painfully slowly.
I have a cable modem that runs at 10Mb/s and internet pages load instantly. On this Verizon DSL I am currently using, which creeps along at a mere 3 Mb/s, pages internet pages load instantly.
Even if your connection is 6 to 8 Mb/s, pages should load instantly, and streaming should work properly.
Clearly, you have some other problem with your system.
Again, how are you measuring your speed? What is your link speed? What are your measured upload and download speeds?
If you are using the router as a WiFi then you may not be getting the full speed you expect from a direct connection.
You need to supply much more real hard data than you have.
Your subject says that "Verizon Fios Internet, TV and Phone with Mac Book Pro is SLOW!" and Leopard has nothing to do with your TV or phone.
Message was edited by: nerowolfe

Similar Messages

Bad experience with Verizon Fios Internet and Customer Service

I had an extremely bad experience with Verizon Fios Internet service and I will never use Verizon again.
In August 2014, I called and installed the Verizon Fios Internet and phone bundle. I asked the customer agent several times if I will be charged anything before the installation of the Internet and phone service. She said, 'No, we will only start charging after the Internet and phone are installed at your apartment'. I went to the store and picked up the router and phone and installed it at home by myself. The router did not work. I called Tech support and they said it will take several days for another available agent to come and look into the issue. I decided to discontinue the service and closed the account that same night.
At the end of the month, I received a bill of $80 of activation fee for the internet service. Nothing was ever activated, my internet router did not work, and I got charged an activation fee for a service that I did not even start using. From August to December, I called customer service over 10 times and some of them said they will waive it while the others said it's a non-refundable activation fee. One lady said, 'Ma'am, the activation fee starts when you placed the order, the warehouse received it and packed the router in the boxes....' Isn't that ridiculous? If that's the case, please ask all your customer representative to say a clause before new customers open their account: Are you aware that you will be charged a non-refundable activation fee once you open the account regardless of whether or not you use the service or not.
So after 3 months (November 2014), I decided to get out of all these troubles and paid off my $80 activation fee. They put the bill in the collection agency and I called them and paid the overdue balance. Then in December 2014, I received a statement saying I have a $3.11 overdue balance. The collection agency told me that they will charge me for the whole activation fee and a $3 transaction fee for the transaction. So now Verizon came back and said I owed them the $3 because I paid the collection agency their transaction fee.
I am very disappointed and furious about the whole Verizon operating system. Charging a customer for an activation fee for a service s/he has not consumed or used does not make any business sense. In addition, they do not know how to coordinate with the collection agency on overdue bills. Give the customer a heads-up that they will be charged a transaction fee on top of the overdue balance, and that transaction fee does not count towards clearing the balance.
I have completely lost my confidence in Verizon albeit the many good feedback from my friends.

Hi crystallau52,
Sorry you are having difficulty. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue.

Email photos from iPhoto 8 with Verizon Fios internet

I am totally new to the wonderful mac world. I have a new iMac with Verizon Fios internet. When I try to automatically setup for emailing photos it tries to setup something with "incoming.yahoo....
How do I go about setting up email sharing of photos?

mrmole
To email photos from within iPhoto you need to use one of the following applications for email:
1. Apple's Mail (it comes with your Mac)
2. Entourage
3. AOL
4. Eudora
Only these four apps allow direct emailing from within iPhoto. You make your choice in the iPhoto Menu -> Preferences -> General pane.
OF course, you need to set up these clients to work for email with your own email settings. Fir details on how to do that you'll ned to consult the Help on the particular app.
If you use Web-based email, you cannot email from within iPhoto. In that case you can use one, some or any of the following:
For 10.5 users: You can use any Open / Attach / Browse dialogue. On the left there's a Media heading, your pics can be accessed there. Apple-Click for selecting multiple pics.
Uploaded with plasq's Skitch!
To upload to a site that does not have an iPhoto Export Plug-in the recommended way is to Select the Pic in the iPhoto Window and go File -> Export and export the pic to the desktop, then upload from there. After the upload you can trash the pic on the desktop. It's only a copy and your original is safe in iPhoto.
This is also true for emailing with Web-based services. If you're using Gmail you can use iPhoto2GMail
If you use Apple's Mail, Entourage, AOL or Eudora you can email from within iPhoto. With 10.5 you can access the Library from the New Message Window in Mail:
Uploaded with plasq's Skitch!
If you use a Cocoa-based Browser such as Safari, you can drag the pics from the iPhoto Window to the Attach window in the browser.
Or, if you want to access the files with iPhoto not running, then create a Media Browser using Automator (takes about 10 seconds) or use THIS
Other options include:
1. *Drag and Drop*: Drag a photo from the iPhoto Window to the desktop, there iPhoto will make a full-sized copy of the pic.
2. *File -> Export*: Select the files in the iPhoto Window and go File -> Export. The dialogue will give you various options, including altering the format, naming the files and changing the size. Again, producing a copy.
3. *Show File*: Right- (or Control-) Click on a pic and in the resulting dialogue choose 'Show File'. A Finder window will pop open with the file already selected.
Regards
TD

Sudden increase in Verizon FIOS internet & digital voice problems. No resolutions.

We have had Verizon FIOS internet since Jan. 2008. It has been reasonably reliable. No disconnects... until mid-Dec 2012 when they started with a vengeance. E-mail connections dropped (we had to re-start Outlook). Usually, we couldn't "see" them in internet connections, but ping tests proved that they were occurring between aboaut 4 p.m. and midnight, rarely, if ever, during other hours of the day.
We have had Verizon FIOS digital telephone (conversion from analog) for about one year. It has reasonably reliable until mid-Dec when multiple problems occurred: no stutter tone for voice mail, no notification on telephone "screen" for voice mail, no callers' names on "screen" (only "Out of Area"), and so on. Each time, Verizon re-sets "the line" and it's okay for 24 to 36 hours, maybe 48 hours, if we're lucky.
We've called repair over 20 times, which is above and beyond what sane people would do. Now, we've had EEE-NUFF.
Has anyone had the same experiences? If yes, how did you resolve them?
We're ready to chuck Verizon, but we haven't heard anything good about the few competitors around here. That is, we don't want to go from the frying pan into the fire, BUT we want the above-noted problems fixed.
Thank you.

We have had Verizon FIOS internet since Jan. 2008. It has been reasonably reliable. No disconnects... until mid-Dec 2012 when they started with a vengeance. E-mail connections dropped (we had to re-start Outlook). Usually, we couldn't "see" them in internet connections, but ping tests proved that they were occurring between aboaut 4 p.m. and midnight, rarely, if ever, during other hours of the day.
We have had Verizon FIOS digital telephone (conversion from analog) for about one year. It has reasonably reliable until mid-Dec when multiple problems occurred: no stutter tone for voice mail, no notification on telephone "screen" for voice mail, no callers' names on "screen" (only "Out of Area"), and so on. Each time, Verizon re-sets "the line" and it's okay for 24 to 36 hours, maybe 48 hours, if we're lucky.
We've called repair over 20 times, which is above and beyond what sane people would do. Now, we've had EEE-NUFF.
Has anyone had the same experiences? If yes, how did you resolve them?
We're ready to chuck Verizon, but we haven't heard anything good about the few competitors around here. That is, we don't want to go from the frying pan into the fire, BUT we want the above-noted problems fixed.
Thank you.

Do I have to be connected to internet when using illustrator through creative cloud? And can I change the language on the trial version if I would extend it to pay version? Thank you in advance.

Do I have to be connected to internet when using illustrator through creative cloud? And can I change the language on the trial version if I would extend it to pay version? Thank you in advance.

Lelisa it is only necessary to connect to the internet periodically to receive updates and validate your membership. If you have an annual membership you can be offline for up to 99 days. You can find additional details at Activation & Deactivation Help.
I would also recommend reviewing Creative Cloud Help | Install, update, or uninstall apps which discusses adjusting the installation language.

15"Macbook Pro shuts off after 5 minutes when using full-charged battery.

15"Macbook Pro shuts off after 5 minutes when using full-charged battery. If not touched, computer stays on. But start typing, it shuts off. Was told this was a fan problem. Had fan replaced last spring. But problem has begun again. Is this a battery issue or somethig else?

Charge Information:
Charge remaining (mAh):          3747
Fully charged:          Yes
Charging:          No
Full charge capacity (mAh):          3899
Health Information:
Cycle count:          90
Condition:          Good
Battery Installed:          Yes
Amperage (mA):          0
Voltage (mV):          12382
It says it looks fine....

Can you turn off the charging feature when using accessories?

Can you turn off the charging feature when using accessories with the iPad?

You cannot overcharge the battery when using the power adapter. Once the battery is fully charged, the iPad will no longer continue to charge if it is still connected. I leave my iPad on the power adapter for hours on end - on weekends when I am not at work.
iPad - Charging the Battry
http://support.apple.com/kb/HT4060
About the iPad Battery
http://www.apple.com/batteries/ipad.html
These are both worthwhile reading for concerns about the battery and how to properly maintain it.
I know nothing about external speakers with the iPad since I do not use them - but If the speaker is with a dock of some sort that charges the iPad - you should have no worries. If it is a dock that charges the iPad - I know of no way to turn off the charging feature, but it will not shorten the life of the battery anyway as long as the battery is properly maintained and cared for.
Message was edited by: Demo

I have disabled my iphone 5 and connected it to Itunes, It now says its doing a sotware update. does this mean it will wipe the old password off and be able to use my phone again?

I have disabled my iphone 5 and connected it to Itunes, It now says its doing a sotware update. does this mean it will wipe the old password off and be able to use my phone again?

When you restore your iPhone, it will erase everything from your iPhone including the passcode. You can restore a backup from iTunes or iCloud to get your infromation back though. This article may help http://support.apple.com/kb/HT1212

Is there a way to remove the blurred background wallpaper effect when using the phone in iPhone 4S' iOS 7?

Hello.
A few nights ago, my picky client finally upgraded his iPhone 4S' iOS 6 to iOS 7. He doesn't like the blurred background wallpaper image when using the phone feature (e.g., calling and talking). Is there a way to disable this new visual effect like in iOS 6? I am pretty sure this is by design by Apple.
Thank you in advance.

sberman wrote:
I'm not completely sure I understand, but ...
Might Settings > General > Accessibility > Reduce Motion = "On" do what the customer wants?
I will tell him about that, but I don't think that would be it if that is related to animation.
We're talking about the wallpaper background that get blurry during the phone screens like http://www.tekrevue.com/wp-content/uploads/2013/09/20130923_ios7emergencycallfla w.jpg (left side) and http://i.i.cbsi.com/cnwk.1d/i/tim2/2013/09/20/ChangingYourTheme.png ... You can see there are background images that got blurred out.

Several of us have a iPhone 6s and are having trouble with hearing and speaking at the same time when using the phone. ? The speakers seem to be too far apart? Are others having this issue? Solutions?

Several of us have a iPhone 6plus and are having trouble with hearing and speaking at the same time when using the phone. ? The speakers seem to be too far apart? Are others having this issue? Solutions?

Not having the problem, don't personally know anyone who is.

TS2755 I receive message prompting me to enter apple ID password when using normal phone functions. I can cancel and still use phone but, how do I get this to stop coming up?

I receive a message prompting me to enter apple ID when using normal phone functions, if I cancel I can still use phone but why does this keep coming up and how do I change that to only prompt if I want to access apple?

Search the forums before posting please. Your question has been asked and answered dozens of times already.
Settings --> Store --> Apple ID

When using the phone, I cannot hear except through the speaker phone. Phone is iPhone 4 under warranty. Will a reset or restore fix this or do I need to go to Apple store

When using the phone, I must use the speakerphone in order to hear. Does this require a visit to the Apple store or will a reset or restore possibly fix?

Try this before calling Apple or going to the store.
Open iTunes, and restore the device as NEW. Then test making some calls, if it works, GREAT if not then call AppleCare or an Apple store for an appointment.
Based on experience a restore fixes this issue 99.9% of the time. The .1% is hardware issue based the rest is software based issue

HT201401 Microphone works only when using the phone in hands-free

Microphone works only when using the phone in hands-free (speaker on) mode. Otherwise, only a constant buzz, accompanied by regular clicks (repeating 2-3 times/sec) can be heard by called persons or when recording a memo. Makes Siri unusable, and cannot make private calls unless in a private area. Does anybody have a fix for this?

Okay I just solved the problem myself..
For anyone that may have the same issue:
The microphone used when recording video, is the little dot next to the jack on top of the iPhone 4S (maybe also iPhone 4, don't know). There was some dirt in this tiny little hole, and I simply just removed it with a very thin needle, and now it works great!

My iphone won't shut off the internal microhone when using garageband or amplitube, it used to work fine but then one day changed?

Hi, my iphone used to work fine, when using garageband with an irig it would shut off the internal mic, all of a sudden this is not the case. even without irig plugged i it still uses the internal mic which has never been a roblem? answers anyone?

I have the same issue, my iphone 4 wont connect to one of my macs but will charge, when i connect it to another mac it connects straight away... i restarted and reinstalled and nothing....
Laptop 1
iPhone 4 - Not connecting to iTunes but will charge.
iPhone 4s - Connects and charges.
iPhone 5 - Connects and charges.
Laptop 2
iPhone 4 - Connects and charges.
iPhone 4s - Connects and charges.
iPhone 5 - Connects and charges.

HT4623 Ipad not playing any videos on Internet when using wifi

Ipad 4 not playing any videos when using wifi

Try this:
1. Close all inactive apps. Double-click the Home button and hold apps in the Task Bar down until they all wiggle then tap the minus sign to close apps. Tap the home button to return to Home screen.
2. Hold the Sleep/Wake and Home button down until you see the Apple Logo.

Booted off Verizon Fios Internet when use VOIP phone.

Similar Messages

Maybe you are looking for