Boothcamp cannot detect windows support software to my usb.

hello guys, i've just got my new macbook pro with retina. I'm trying to install windows 7 but i cannot proceed because my booth camp cannot detect windows support system on my usb which I downloaded it directly from apple support website? pls help me, thanks

after I extraxt the file I copeid it on the usb. Should I extract the file on the usb?
I also tried downloading the file on the boothcamp(2nd box) but it dosen't finish.
what is more better to do downloading directly to the web or on the boothcamp?
I also look for solutions on the net, they said that maybe because I used fake windows? I bought fake windows 7
ulimate because its much cheaper. Do you think this is the problem?
Thank for your help!

Similar Messages

CANNOT DOWNLOAD WINDOWS SUPPORT SOFTWARE

Nwtwork is not responding, this is what occurs when downloading Windows Support Software. I need to run Bootcamp and this is preventing me from doing this.

Thank you, I was expecting a shorter time frame without cancelling out, it took about two hours monitoring the progress and it finally created the disk even though the whole status bar did not completely run all the way across. Being use to Windows and PC I expected this process to be effortless, however I downloaded the manual afterwards to finish the bootcamp. PATIENCE IS A VIRTUE!

Cannot install windows support software

1 month old MBP running 10.7.1 trying to BootCamp Win7 Ultimate x64 (all OSX updates have been installed that were found prior to attempted install)
Some help would be greatly appreciated.
I have installed Windows to a BootCamp partition but I'm unable to boot that partition now, all I get is a blinking cursor. If I hold control to select the boot device and select Windows, it doesn't work and was starting the white screen/blackscreen/cursor loop (now resolved by selecting Macintosh HD as my default startup device but highlights the issue)
I downloaded all the support software via the BootCamp assistant, and have a copy on CD and also on a USB key.
I take it with my limited Mac knowledge that the support software needs to run in windows rather than OSX (.exe file) however I can't get as far as getting Windows to boot. I have tried leaving the installation disc in the drive ad doing start up repair but that doesn't work either.
Can anybody offer some pointers please?
Thanks all.
Dan.

Helps to make clearer: you installed Windows 7 Ultimate, but it won't logon.
(all OSX updates have been installed that were found prior to attempted install)
Which other than Boot Camp Assistant, means zilch - OS X is needed only to put drivers on USB.
Ultimate x64? why? free? download? burned ISO? most don't need it, and of course the retail costs. Most users will never need more than 16GB RAM and Home Premium is fine (Pro for dual processor people).
Too small a partition could be one. 50GB is a good start. Less than even 40GB could be a non starter.
You need 10GB to play with to install all the updates. Room for apps, data, and cache. 3x the amout of RAM for page, hibernation.
A bad burn ISO.
Ideal would be Windows 7 SP1 64-bit, whether System Builder ($99) and above.
Boot from Windows 7 DVD again?

Windows support software not detected the presence of Windows support software

I have already downloaded the Windows support software but why the Mac warning that it could not detecte the presence of Windows support software (I use USB for install)

Same.

Windows support software for bootcamp 5.1.2

Hey guys, I just finished installing windows 8.1 for my mac (MacBook Pro mid 2012). I realised that keyboards function aren't working (sound, light, etc.) and no wifi. It's because I do not have the driver install. The problem is, I cannot find windows support software for bootcamp 5.1.2 at all. Can anyone help me out here? Thanks!

pvongva wrote:
The problem is, I cannot find windows support software for bootcamp 5.1.2 at all. Can anyone help me out here? Thanks!
Boot Camp Assistant gives you an option to download support software during initial setup. If you have skipped this step, you can try with this download: https://support.apple.com/kb/dl1720?locale=en_GB
If that won't work for you, you might have to remove Boot Camp partition and setup all over again.

Stucked in ''downloading Windows support software''

Hello!
Im completely new to mac and im having troubles with bootcamp in mountain lion.
I have a unestable internet connection and it dropped 2 times already and then it got stucked somewhere in the middle. What can i do? is there a way to download it somewhere else and then copying to my mac? Can i have problems with those files that were downloaded and got interrupted?
Also, i have my copy of windows in CD (im using a macbook pro 15 inch 2012 non retina) how do i install it? i dont see the option of installing it from CDs.

Boot Camp Assistant normally doesn't work correctly downloading the Windows support software. Instead, download it from the Apple website, so you can pause and resume this download > http://support.apple.com/kb/DL1638?viewlocale=en_US&locale=en_US Follow the steps of the website to copy the Windows support software to a USB drive.
Then, open Boot Camp Assistant and follow the steps. You will see an option to install Windows, so mark this option and follow the steps. If you need help, read the steps to install Windows > http://manuals.info.apple.com/en_US/boot_camp_install-setup_10.8.pdf

HT5634 The "automatic Install" in the windows support software does not work. I cannot see the USB in Windows to manually start set uo

The "automatic Install" in the windows support software does not work. I cannot see the USB in Windows to manually start set up.
I have downloaded windows support software from Apple 3 time with the same result. Where can I get a clean copy of the Windows support software?

Did you correctly format your usb stick in accordance with the Boot Camp installation instructions? Go here to the Boot Camp System Requirements page, http://support.apple.com/kb/HT5634, look for your computer model/year and download the correct version of Windows Support software.

Why won't boot camp burn the windows support software to my disc?

I have a Macbook Pro with retina display, just in case that matters. I bought it in early January, and I'm running OS X 10.8, I believe. My problem is that I installed windows 7 on my MBP fine, but now it won't connect or even detect my wireless connection. I did some research and I now believe that this is because I didn't install the windows support software. I tried burning it to a disc through boot camp, but it stops the burn about halfway through. It has some error message saying that it cannot burn to the disc; I've retried this several times only to get the same result. My MBP didn't come with the OS X disc and I've heard that this resolves the problem. If you have any information, I would greatly appricate it. Thanks in advance

Download the support software and choose option 2
Then choose a place to save it.

Why can't I download Windows Support Software

For just over 60 hours I have been attempting, unsuccessfully, to download Windows support software for Boot Camp. I have mad 71 attempts, at all hours of day and night and have received the following message each and every time:
"Can't install Windows Support Software because it is not currently available from the Software Update server."
I have installed Windows 7 in a Boot Camp Partition, but am unable to use my Apple wireless keyboard and mouse. In fact I cannot even use a USB keyboard and mouse.
In Windows I am only able to use a USB keyboard and mouse by hitting F8 as Windows 7 boots and going into safe mode. I would have thought I should be able to go into Windows normally and have USB keyboard and Mouse functionality.
From within Windows I have attempted to run the menu selection "Apple Software Update" - but installation is not possible in Safe Mode.
Here's are two other behaviors that puzzles me:
1. When I boot Windows into Safe Mode I can use the wireless keyboard to select which safe mode option.
2. I can use the USB keyboard to log in to a normal boot up of Windows, but after that there is no response to either keyboard.
Any help on how to download the needed drivers will be appreciated.
Thanks!!

Your using 10.7.2 on what model/year computer?
As far as not being able to download the files you'll have to do a search in the forums as there are a few that have had your problem, mostly form last fall, but different issues for different models.
Can you use the internet from the Apple Store, Library, friend, neighbor, etc, to try downloading them. You might have to give Apple a shout as this is just a user to user forum.
Can't use wireless mouse/keyboards as Windows doesn't have dirvers for wireless items, at least not Apple compatible. Only WIRED mice/keyboards are supported. As far as using them in Safe Mode, that is curious.
Maybe boot from the Mac's "Repair Partition" and Repair Disk and Repair Permissions in Disk Utility.
Well that's as far as my knowledge goes so good luck....

ErrorCan't install Windows Support Software because it is not currently available from the Software Update server.

When I try to install bootcamp I get the above error. I have OS X 10.7.4 and intel 2.16 Ghz core 2 duo chip. I am not connected to a network. None of the proxy servers are checked. I have restared the assistant twice and get the same error.

the question has been asked multiple times today, this week, for over a year, and even in the last hour. the answer does not change? It does get rather old for some of us who see the same question day and month after month.
It is and has been deplorable and has not been officially addressed or acknowleged. To the best of my knowledge this you can do, besides keep retrying -
General Help:
Boot Camp 4.0, OS X Lion: Frequently asked question
http://support.apple.com/kb/HT4818
http://manuals.info.apple.com/en_US/boot_camp_install-setup_10.7.pdf
create a Windows support software (drivers) CD or USB storage media
http://support.apple.com/kb/HT4407
Boot in Safe Mode and try to download the Windows Support Software and follow these tips:
Advanced Network: Proxy Settings, I uncheck "Auto Proxy detection" and make sure you have the interface you use selected and none others.
"Go into System Preferences - Network - Advanced - Proxies Uncheck "Auto Proxy Discovery", click OK, Apply"
After Unchecking "Auto Proxy Discovery" I also had to Uncheck "Use Passive FTP Mode (PASV)" and then Restart Boot Camp Assistant.
odiggy's comment and tried restarting Boot Camp Assistant. That did the trick, even though the Auto Proxy Discovery checkbox ended up the same as it started. Windows support software is now downloading... if you're downloading to an external drive make sure there's a least 1 GB of free space because the WindowsSupport folder is around 700 MB and presumably will grow with time.
https://discussions.apple.com/thread/3223773?start=15
Also, Change Domain Name Servers to OpenDNS IP address servers - that should be at the router firewall rather than the OS but may be in both for some people. You may be using the defaults your ISP uses, save those if you want, and try these:
208.67.222.222
208.67.220.220
Make sure you are not using LittleSnitch or Symantec (probably other 3rd party firewall) which do interfere, a Safe Boot should bypass their loading also - there are other products that interfere as well and some now with Mountain Lion.

Use a partition on external drive for windows support software

Hello
I am trying to install Windows 7 on my MacBook AIR 13" 8GB. I have an external drive that i created a partition for the Windows Support software but when I choose to proceed in Boot Camp Assistant to download the windows support software it says the entire drive has to be one partition formatted to MS DOS.
Any way around this..I have the Windows disc and would like to avoid having to buy another 8 GB or greater size external disc drive
Thanks

I do not want to install Windows on the external drive.
An external drive is needed to download the windows support software as stated in Boot Camp. It seems I cannot use a partition on the external drive to download the support software.. Wondering if there is a work around this..

Windows support software unavailable

Hello,
I couldn't find any topic usefull, so I'm starting a new thread.
I have BootCamp 5.0.3 in a MacBook Pro mid 2009.
I'm trying to install Windows 7 (64bits, since I've read bootcamp 5 can't use 32), using the bootcamp assistant. My internal dvd drive doens' t work, so i'm using an external one.
I've made this several times without any problem, but since i've changed my disc (from WD to Toshiba) I couldn't anymore.
The fact is when I follow the bootcamp assistant and try to divide the disc for getting space for windows, i receive a warning somewhat like this:
"The Windows Support Software wasn't detected /isn't available". - The Bootcamp Assistant didn't detect the presence of Windows Support software. This software... get un USB drive that contains the software support or click in "Before" to get it".
The problem is I downloaded the support software WITH the bootcamp assistant to an USB drive. Even when I turn off the option to download this, I still get this warning.
I've tried lots of things, including trying to use one usb drive to install the windows, but always get this error.
I hope someone helps me.
Thank you,
Simão

Hi man,
I have the same problem. I got my new rmbp today and want to install win 7 on it. Even though i have Windows suppot software in my USB driver, it still prompt me "Boot Camp Assistant did not detect the presence of Windows support software. The support software is required to install Windows. Insert a USB drive containing the support software, or click Go Back to download the software."
I don't know what to do now, somebody help??

How Can I Download 'Windows Support Software' after Boot Camp Install of XP?

I successfully ran Boot Camp and installed WinXP SP3 on my son's 2009 MBP, which is currently running OSX 10.6.8. We were prompted to download the Windows support software, and said 'yes', but it would not allow us to download anything.
Is there a website we could download the 'Windows support software' directly from?
As a result--I think this is due to lack of 'Windows support software'--we are unable to connect to our wireless network for internet while on the WinXP partition.
At this point he cannot locate the original disk that came with his MBP. I'm wondering if that original disk would even be appropriate, since his MBP came with 10.5 originally. He is on his 3d hard drive (Applecare!) and they loaded 10.6.8 this last time.
Thanks,
Greg

10.5 OEM or retail DVD is the best and maybe only place to get XP 2.x drivers to get you started so you can then update Boot Camp support drivers to 2.2.
Replacement OEM DVD from Apple - call - are probably $10-20.
There were Boot Camp 2.1 and 2.2 direct downloads, just not for the 2.0.x that you need first to get started. Weird method. Posting seems to antathema.
I deleted my old bookmarks but those drivers were found from support page:
http://www.apple.com/support/bootcamp

The Windows support software is not available.

This error message appears when I try to download the windows support software. What do I do?

Reboot in Safe Mode and try these tips:
General Help:
Boot Camp 4.0, OS X Lion: Frequently asked question
http://support.apple.com/kb/HT4818
http://manuals.info.apple.com/en_US/boot_camp_install-setup_10.7.pdf
create a Windows support software (drivers) CD or USB storage media
http://support.apple.com/kb/HT4407
Boot in Safe Mode and try to download the Windows Support Software again.
Then follow these tips:
Advanced Network: Proxy Settings, I uncheck "Auto Proxy detection" and make sure you have the interface you use selected and none others.
"Go into System Preferences - Network - Advanced - Proxies Uncheck "Auto Proxy Discovery", click OK, Apply"
After Unchecking "Auto Proxy Discovery" I also had to Uncheck "Use Passive FTP Mode (PASV)" and then Restart Boot Camp Assistant.
odiggy's comment and tried restarting Boot Camp Assistant. That did the trick, even though the Auto Proxy Discovery checkbox ended up the same as it started. Windows support software is now downloading... if you're downloading to an external drive make sure there's a least 1 GB of free space because the WindowsSupport folder is around 700 MB and presumably will grow with time.
https://discussions.apple.com/thread/3223773?start=15
Also, Change Domain Name Servers to OpenDNS IP address servers - that should be at the router firewall rather than the OS but may be in both for some people. You may be using the defaults your ISP uses, save those if you want, and try these:
208.67.222.222
208.67.220.220
Make sure you are not using LittleSnitch or Symantec (probably other 3rd party firewall)

Windows Support Software

I successfully ran Boot Camp and installed WinXP SP3 on my son's 2009 MBP, which is currently running OSX 10.6.8. We were prompted to download the Windows support software, and said 'yes', but it would not allow us to download anything.
Is there a website we could download the 'Windows support software' directly from?
As a result--I think this is due to lack of 'support software'--we are unable to connect to our wireless network for internet while on the WinXP partition.
At this point he cannot locate the original disk that came with his MBP. I'm wondering if that original disk would even be appropriate, since his MBP came with 10.5 originally. He is on his 3d hard drive (Applecare!) and they loaded 10.6.8 this last time.
Thanks,
Greg
<Edited by Host>

GregPAM wrote:
I successfully ran Boot Camp and installed WinXP SP3 on my son's 2009 MBP, which is currently running OSX 10.6.8. We were prompted to download the Windows support software, and said 'yes', but it would not allow us to download anything.
Is there a website we could download the 'Windows support software' directly from?
As a result--I think this is due to lack of 'support software'--we are unable to connect to our wireless network for internet while on the WinXP partition.
At this point he cannot locate the original disk that came with his MBP. I'm wondering if that original disk would even be appropriate, since his MBP came with 10.5 originally. He is on his 3d hard drive (Applecare!) and they loaded 10.6.8 this last time.
Thanks,
Greg
<Edited by Host>
The drivers you need are on the Snow Leopard installtion disc.

Boothcamp cannot detect windows support software to my usb.

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