Borderless A5 Printing on HP Envy 5530

Hi there,
I'm trying to print A5 borderless when opening the image on "preview" on my MacBook Pro. It will let me select A4 borderless and A5 borderless but there is no A5 borderless option. Any ideas?
I'm on a MacBook Pro, my printer is a HP Envy 5530.

Hi , Although custom paper sizes are supported, perhaps the issue is that custom envelope sizes are not. The supported envelope sizes are as follows: Envelope typeEnvelope sizeUS No.10105 x 241 mm (4.12 x 9.5 in)Card Envelope111 x 152 mm (4.4 x 6 in)DL110 x 220 mm (4.33 x 8.66 in)C5162 x 229 mm (6.38 x 9.02 in)C6114 x 162 mm (4.49 x 6.38 in)Japanese Envelope Chou #3119.9 x 235.2 mm (4.72 x 9.26 in)Japanese Envelope Chou #490 x 205 mm (3.5 x 8.1 in)A2111 x 146 mm (4.37 x 5.75 in)Monarch98 x 190 mm (3.87 x 7.5 in)6 3/492 x 165 mm (3.62 x 6.5 in)- Source I suggested trying a supported envelope size to first see if that works.

Similar Messages

Black ink faded/Gray when printing with HP Envy 5530

When printing with my new HP Envy 5530 the black ink looks gray or faded. I tested the color and this prints dark and clear. I have power cycled, plugged into different power outlets and re-inserted the cartridge. Any thoughts...or could it just be a "bum" cartridge?
Thanks in Advance for your help...

Howdy. After tinkering around with my Envy having the same issue, I found out that after replacing my black cartridge because it was low, I was having the same issue.
Turns out the color cartridge will simulate a black in an to preserve both the tri color cartridge and the black cartridge for as long as possible, which is why even if you've never printed any color, both your cartridges should be low. Once the color cartridge starts getting low, the printer doesn't have a sensor to realize which of the tri color is mixing in the most, so it continues to mix it in either way.
I was having this issue where I would print one page and it would be okay and then any page following would slowly look worse.
Long story short, just print without the color cartridge in and you shouldn't have the issue unless your black is really low. Replacing that should fix it overall though.

Double sided printing option hp envy 5530

After uninstalling and reinstalling the Envy 5530 from my laptop to resolve a connectivity issue, I no longer find the option for double sided printing. I tried updating the printer software but still have no option for double sided printing. How might I be able to restore double sided printing option?

Hi,
Ensure the Automatic Duplexing option is enabled:
Enter Control Panel > Devices and Printers.
Right click the printer icon, then click Printer Properties.
Click the Device Settings tab.
Set the Automatic Two-Sided Duplex Accessory as installed and click OK to save the change.
Now try printing and check for any difference.
Regards,
Shlomi

Poor printing of colours envy 5530 series

printed pictures are darker than shown on preview. picture of center when printed or croped at one end and a border of 2" at the bottom/side. if printing in eprint it picks the wrong printer settings or doesn't print. makes no differance which program it will not print what you want it to. including contact sheets, im just wasting photo paper, time and effort....and secondly this is a printer that is 24 hrs old and replacess envy 5532 all-in-one which did the same thing. i have ordered softwaredisks and not recievedthem as well...windows 7 64 bit with adobe photoshop. acer computer all connected by wireless

I've got e-print and it makes no difference. Ive spoke to HP and they wrote the printer off, i was sent a reconditioned printer in its place and that has the same problem + it prints skew wiff the pictures are crooked when feeding through the printer, now they're sending me another printer to try again, in the meantime i cant do a thing, Crap printers Never again will i bye HP if this is'nt solved i'm well and trully stuffed for college.......

A6 Envelope printing on HP Envy 5530

I am trying to print a return address on an A6 envelope. I set up a MS Word document for the page size of the envelope (6.5" wide x 4.75" high) and also set up a custom paper size (A6 Env) in MS Word's print settings_page setup_paper size_manage custom sizes_user defined nonprintable area 0.25 in; selected print, selected horizontal orientation and custom A6 paper size that I had just created, loaded the envelope (flap up and to the left), clicked print: envelope shoots through the printer but there's no address anywhere. Next step: Saved envelope as a pdf and opened in Preview, selected "print" and selected my custom A6 paper size, leaving all other defaults as is (portrait orientation, with "autorotate"). Loaded envelope in printer and clicked print. Again, it shoots through the printer but there's no address anywhere. Next step: Fiddle with settings. Click print (in Preview), selected my custom A6 paper size, select "scale" and type in 100%, select landscape orientation and deselect "autorotate." Again, it shoots through the printer but there's no address anywhere. Next...more fiddling, but despite what seems like every fathomable combination of settings, the envelope just continues to shoot through the printer unprinted. Knowledgable advice would be greatly appreciated. Thank you.

Hi , Although custom paper sizes are supported, perhaps the issue is that custom envelope sizes are not. The supported envelope sizes are as follows: Envelope typeEnvelope sizeUS No.10105 x 241 mm (4.12 x 9.5 in)Card Envelope111 x 152 mm (4.4 x 6 in)DL110 x 220 mm (4.33 x 8.66 in)C5162 x 229 mm (6.38 x 9.02 in)C6114 x 162 mm (4.49 x 6.38 in)Japanese Envelope Chou #3119.9 x 235.2 mm (4.72 x 9.26 in)Japanese Envelope Chou #490 x 205 mm (3.5 x 8.1 in)A2111 x 146 mm (4.37 x 5.75 in)Monarch98 x 190 mm (3.87 x 7.5 in)6 3/492 x 165 mm (3.62 x 6.5 in)- Source I suggested trying a supported envelope size to first see if that works.

Envy 5530 not printing black with IMac OSX 10.9.5

Recently changed black HP cartridge, color OK, Black started to fade and now won't print at all. Color still OK. Printer is an envy 5530 and I use an Imac OS X 10.9.5 Maverick. Any help out there???

Hi @madlib
I would be happy to help you print both color and black and white with your Envy 5530. I understand the color is currently working, but the black is not. Please complete the steps presented in the following document in order to troubleshoot the issue; Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages.
I hope this helps.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

HP Envy 5530 - Printer Cartridge Issues

I have had my HP Envy 5530 for about 6 months now. It used its first set of cartridges (HP61) and was half way through the second set of cardtridges when an error appeared reading:
"The indicated cartridges are not compatible...."
I know for a fact that the second set of cartridges are brand new HP61 cartridges. They worked for quite a while and then the error occurred.
Thinking that the second set of cartridges had a problem I purchased another set of brand new HP 61 cartridges. Immediately the same error occurred.
I tried everything to get the printer to work to no avail.
Please help me out on this HP techs.
-Kenji

Hi,
Please check the following answer:
http://support.hp.com/us-en/product/hp-envy-4500-e-all-in-one-printer-series/5304875/document/c03747...
Regards
BH
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HP Envy 5530 - computer won't recognize that the printer is on the same network

Product Name: HP ENVY 5530
OS: Windows 8.1
No changes made to system before issue occured
I bought this wireless printer last week (5-13-14). I have a working printer that was connected to my husband's work laptop via USB cable, but needed one to connect to our family computer, which is in a different room with the modem/router. My husband travels for work, so I want to be able to print without disturbing him and while he is away on business. I turned the printer on and connected it to my network with the password and printed out the network settings and the wireless report. There are about 8 other wireless networks in range of my printer (we're in a residential neighborhood), but we aren't having a problem with it connecting to someone elses stuff. I went online to download the driver software and it downloaded fine. I clicked on the desktop icon to launch the control panel for the printer and it opened up for me to install the printer. I went through every step and it won't recognize the IP address or the name of the printer, and therefore won't open up for me to do any scanning. Both the printer and PC are connected to the same network, but they won't recognize each other when it comes to going through the HP software to scan or print. I can go into word or something to print and it will let me print wirelessly, but it won't do anything from the control panel of the print software because it thinks the printer hasn't been installed. I've had Windows 8 on this computer since I bought it in 2012, but I have the computer defaulted to go to my desktop instead of the start screen, so I don't know if that makes a difference. I am going to go ahead and remove the device and uninstall everything so I can try again later. If I had known this was going to be a problem, I would have not bought the printer and just kept on doing what we'd been doing.

Hello SarahD_07,
Welcome to the HP Support Forums!
I understand you are having some troubles getting the Envy 5530 printing wireless on Windows 8.1. Are you able to take the I.P address of the 5530, type it into the address bar of your web browser and hit enter. Does it load a page about the printer?
Run the Print and Scan Dr to see if it can clear up the scanning issues if you can view that above page.
I will look out for your reply,
JERENDS
I work on behalf of HP
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HP Envy 5530 not printing in color

Hello,
I have reinstalled the printer drivers. I have cleaned the printer heads. Both ink cartridges are full. However, every time I try to print something from the internet, the preview comes up in black and white. When I export the image to a pdf in the program, Preview, the printout comes out in Black and White even though the image is color.
I am at my wits end with this. I have even tried different browsers.
Thank you in advance for your help,
Jeff

Hi @StudioLily , and welcome to the HP Forums.
I would suggest deleting the printer from your print system, using this document: Uninstalling the Printer Software.
Once you have deleted it, I would suggest verifying and repairing the disk permissions: About Disk Utility's Repair Disk Permissions feature.
I would also suggest running your Apple updates: OS X: Updating OS X and Mac App Store apps
After the updates, I would recommend reinstalling the HP ENVY 5530 e-All-in-One Printer series Full Feature Software and Drivers.
Good luck and please let me know how it goes!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

How to print claim code for envy 5530 without connecting to internet?

how to print claim code for hp envy 5530 without connecting to internet. We do not have wireless internet and we are trying to set up the eprint app for our samsun android phones and ipad. We need to print off the claim code from the printer but it seems we need to have internet for that. is there any way around that?
Thanks

Hi,
You have to, without connecting to the internet, the claim code (if you can get one) is useless.
Regards.
BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

HP ENVY 5530 will NOT print in win 8.1

New HP ENVY 5530 wireless printer bought 2 days ago. Will NOT print a single document in Windows 8.1. It's scanning perfectly, I can also print from my Android HP eprint App perfectly. The printer is showing as connected and working properly (as evidenced by printing ability from other device).
The printer acknowledges I'm trying to print a Word doc, the printer message box, when clicked, shows me the document has been sent to the printer yet it sits there for about 3 - 4 seconds then ...DISAPPEARS and no document comes out the printer.
I have done everything I can think of....And, looking at the printer properties, it seems to have created its own dedicated Port which shows as "WSD...long number etc" Please help. Thanks!

UPDATE: I am utterly discouraged, frustrated and pretty annoyed now. Windows 8 and 8.1 are obviously the cause ofserious issues with HP ENVY 5530 (and other HP printers!) I have been on the phone since 11/26/13 and spoken to no less than 6 different people, one of which was a supervisor (Jay) at the HP Total Care Tech Support dept. My issue has slowly been escalated to the Lead Stream Dept. which was of no concrete help! I just got off the phone with one of the engineers (name: Sanal, in India) and he could not resolve the issue ater uninstalling, reinstalling and cleaning up the registry, checking the spooler etc etc. His advice was to call my ISP Comcast and get them to change the 'channel' to 11 as the printer works best under channel 11....?!?! WHY? I am not about to include another party to add to my issue! I think I need to take this printer back and buy one that I have researched and know for a fact works perfectly under Win 8.1!!!! I am so angry at this minute! How is this in god's name possible not to have a patch for this APPARENTLY COMMON issue your HP newer model printers are having with win 8 and 8.1??? I was reassured each and every time the issue would be resolved during each and every call I made! No one can resolve the inability of the printer and laptop to communicate. It shows are connected, online, functioning, is set up and installed properly.... it will scan, copy and even print docs from my Android YET NOTHING will print not even a test page from my Acer Laptop which is less than 10 months old!! HP scan doctor cannot figure out what is wrong either. Its test page does not print, yet its INTERNAL test page printed just fine. SMH.....sigh.....

HP Envy 5530-won't print in color in iPhoto

I'm not sure if anybody is having this same problem but iPhoto 9.5.1 won't let me print in color on my new HP Envy 5530. It's brand new and I have color ink in it, but I'm only shown and option to print in black and white. Has anybody run into this problem?
Thanks

Have you checked the HP website to see if you have the latest printer drivers for your model?
OT

HP Envy 5530 won't print in color from Mac

My printer won't print anything in color from my Mac. I've tried printing from Word and from a PDF, and each time only black ink will show up. I've tried:Removing the black ink catridge and printing with just colorShaking the color ink cartridgeRemoving and putting back the color ink cartridgePrinting a test page (color doesn't work for this, either- nothing prints at all when I do this)Double and triple checking my print settings The only ink color that my computer says is "low" is yellow. I'm printing wirelessly, but because black ink prints fine, I'm willing to bet there's no connection problems. DO NOT try to sell me more ink; I am already upset with HP enough as it is. The last thing I want to do right now is buy more of its ineffective products. Please help me fix this problem.
Thank yoooouuuuu

Hey , Welcome to the HP forums! I hope you enjoy your stay here. I see that you are having issues with printing in colour from your Mac to your Envy 5530. I can help with that. To start, this document outlines how to troubleshoot print quality issues with your printer. When you get to the Solutions that suggest replacing the cartridges you can instead click on this link to contact HP Support. On this page if you scroll down and fill out the form you will find their contact number. I will warn you that if the cartridge is showing as low their solution may be to replace the cartridge with a new cartridge. I hope this helps and I hope you have a great day!

HP Envy 5530 won't print wirelessly

I have a laptop, mobile and desktop at my house. When I first bought my printer, it connected through my wireless BT hub fine. The password worked and it printed from my mobile as well. Then I tried printing a month later. It would not work, despite saying it was connected. My other computer Windows 7 computer and I have a Windows 7 laptop. We also missed out on a InstantInk black cartridge. It still is recognised by the desktop computer. It just won't print on command. We had to buy a USB cable for the laptop. That will work. I bought this printer to make it easy for all of our devices to print. I don't understand why it started working, then suddenly stopped. We ran diagnostics and also phoned the HP helpline. No one could help us. Please let us know what is wrong as we haven't changed any wireless settings. The hub remains the same and our other devices in our home can use the internet. I will have to return this printer if it doesn't work soon. I bought it in November.

Hello , Welcome to the HP forum. I understand that you are having a network communications issue with your Envy 5530. I would like to help. I am surprised that the HP technical support people could not get this fixed for you.Could I have a list of any trouble shooting steps you have already done? Have you restored the network defaults on the printer and ran the wireless setup wizard again?Have you turned the hub off then on again? Try going through this document and let me know if it helps.Printer Does Not Maintain Wireless Connection

After changing my 1st cartridge Envy 5530 printer wants to realign and scan each time it's turned on

After changing my 1st cartridge Envy 5530 printer wants to realign and scan each time it's turned on. When I do this, it says "Scan not detcted." After a 2nd scan, it sets itself to default settings. Then I can use the printer. Is there a way to turn off alignment?
This question was solved.
View Solution.

You might try resetting the printer. It could clear your issue.
Steps
Press the Power button () to turn on the product.
With the product turned on, disconnect the power cord from the rear of the product.
Unplug the power cord from the wall outlet.
Wait at least 15 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the product.
If the product does not turn on by itself, press the Power button () to turn it on.
Hope that this helps.
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Borderless A5 Printing on HP Envy 5530

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