BOSD with z97 gaming 5

I buy a new PC and after installing windows i get random BSOF. I try change all my hardware like disk hdd , Ram( Gskill 2x2 1333), vga msi r9 280, vga on board, PSU, i try deactivate lan killer, reset the bios, installe win7 and it do the same.
My current PC specs:
Board: MSI Z97 gaming 5
Bios: Version 1.8
VGA: Sapphira R9 285 oc
PSU: Lepa B700M maxbron
CPU: Intel Core i5-4690k
MEM: Kingston Hyperx Fury 8gb 1x8
FDD: Sand Disk ultra 2 240gb
OS: Windows 8.1 64bit Professional
My problem is the same problem of daniel.burgess.338863. ======> https://forum-en.msi.com/index.php?topic=181419.0
Please help.....
TKS

Quote
The STOP 0xC000021A error occurs when either Winlogon.exe or Csrss.exe fails. When the Windows NT kernel detects that either of these processes has stopped, it stops the system and raises the STOP 0xC000021A error. This error may have several causes. Among them are the following:
Mismatched system files have been installed.
A Service Pack installation has failed.
A backup program that is used to restore a hard disk did not correctly restore files that may have been in use.
An incompatible third-party program has been installed.
Quote
the lats BSOD is memory_ management the other is:
system service exception(dxmms1.sys)
kmode exception not handle (win32.sys)
system service exception(fltmgr.sys)
system service exception(luafv.sys)
0xc000021a
irql not less or equal
unexpected kernel mode trap (ntfs.sys)
attempted execute of non execute memory
system service exception (netio.sys)
do a new fresh OS installation and do not install any 3rd party programs
this refer to norton AV application
do a new fresh OS install
and see how its goes
if you have any issues start with >>Memtest86<<

Similar Messages

MOVED: BOSD with z97 gaming 5

This topic has been moved to GAMING Motherboards.
https://forum-en.msi.com/index.php?topic=250822.0

Quote
The STOP 0xC000021A error occurs when either Winlogon.exe or Csrss.exe fails. When the Windows NT kernel detects that either of these processes has stopped, it stops the system and raises the STOP 0xC000021A error. This error may have several causes. Among them are the following:
Mismatched system files have been installed.
A Service Pack installation has failed.
A backup program that is used to restore a hard disk did not correctly restore files that may have been in use.
An incompatible third-party program has been installed.
Quote
the lats BSOD is memory_ management the other is:
system service exception(dxmms1.sys)
kmode exception not handle (win32.sys)
system service exception(fltmgr.sys)
system service exception(luafv.sys)
0xc000021a
irql not less or equal
unexpected kernel mode trap (ntfs.sys)
attempted execute of non execute memory
system service exception (netio.sys)
do a new fresh OS installation and do not install any 3rd party programs
this refer to norton AV application
do a new fresh OS install
and see how its goes
if you have any issues start with >>Memtest86<<

No signal with Z97 Gaming 5 + HD7850

Hi,
First post here so if there's something to add to it, tell me
So I bought an upgrade kit which had an i5 4670k with a Z97 Gaming 5 and 8gb RAM. It looks like this now :
Board: MSI Z97 Gaming 5
Bios: Version 1.2
VGA: Sapphire HD7850 2Go
PSU: Corsair TX650w (52A - 624W)
Intel Core i5-4670k
MEM: Corsair Vengeance DDR3-1600 2x4Gb
HDD: Samsung 840 120Go + Seagate Barracuda 4To + SanDisk SSD 120Go
COOLER: all stock
OS: Windows 7 64bit Professional
My problem is, since I have this new kit, my PC doesn't want to work anymore with my HD7850. I made a fresh install of Windows incase of incompatibility with my old AMD CPU but now, when I try to boot the computer, nothing shows on screen. To make it work, I have to unplug it and boot with the Intel Graphics 4600 inside my CPU, which is not optimal for gaming
I checked with an old HD4850 and it seemed to boot up correctly, but not with the HD7850.
Something I don't understand is it worked one time. I could play 4h straight with the new Wolfenstein, then the next day the same thing happened.
My motherboard shows no error code on the LED chip, as it boots up as usual except there's no video signal.
I'm asking here some help since I have no clue of what is happening
Thanks

So I tried to CMOS, I guess it changed something because it booted and I could use Windows until I launched World of Warcraft.
BlueScreen with "Attempt to reset the display driver and recover from timeout failed", so I guess there's a problem somewhere :p
I checked my graphic card downloads options, and there's only downloads like "Catalyst" and HydroVision thing. So I guess there's no options for a vbios update. I'll send them a mail but a 2-year old graphic card and from what I saw on Internet and forums, they really don't care about it :/

Weird USB & overclocking issues with Z97 Gaming 7 board

I just had to replace my trusty Z77-G45 board with a new Z97 Gaming 7. The board itself looks fine so far but some things just don't work as I'd expect them to.
1. USB -> as soon as I connect a USB stick, Windows will drop me a blue screen. This only happens with sticks! Memory cards, external hard drives and so on are fine. It doesn't matter whether I use the front or back ports, problem remains the same.
I even tried to re-set the bios USB settings (they were enabled by default), but even disabling them doesn't do any good.
Yes, current Intel and ASMedia drivers have been installed prior to this.
2. Overclocking. I can't change several values in the bios. Values in brackets can be changed, as usual, but many others remain to be "fixed". Starting with the "optimized defaults", could there be anything that blocks these settings?
Bios is current, version 1.8, and CMOS was cleared completely (jumper set, battery & cord removed) after flashing.

Yes, well partly at least:
- found my USB ports to work after I enabled all the options there were in bios (that's a start!)
- found USB sticks to work normally after uninstalling the USB port drivers (ASMedia)
So far, so good at least.
Then I remembered my short "voyage" with a Z87 board. Simply entering numbers seems to work. I like the idea as it keeps total newbies away, but I hate it for not seeing any kind of range.
Especially now, as the platform is totally new to me, and even the default values show up in bright red when I enter them manually. No sort of documentation to be found in the manual, so I hope I'll stumble across something like a "MSI-specific" OC tutorial (most of them seem to concentrate on Asus and Asrock, as usual).
Thanks for trying to help though I couldn't find a button to delete the topic so I thought locking it would be a good alternative.
PS: I'm on Win 8.1 now, which updated my previous Win 8 installation, and it's running fine now. Using things like "show hidden devices" & uninstalling old drivers has helped me to keep my installations for quite some time normally. Often across various platforms even (used to be far more years ago as I don't upgrade as much anymore).

Intel i7 5th gen with z97 gaming 9 ack 1150 socket

hi guy
im wonder to know if i had intel i7-5th generation can i apply on my 1150 socket mobo?, because i had msi z97 gaming 9 ack. as i seen that in the description show it support
MSI Z97 Gaming 9 ACK
Supports 4th and 5th Gen Intel® Core™ / Pentium® / Celeron® processors for LGA 1150 socket
pls correct me im wrong

i7 supported:
Bios 1.0 (all boards have it at least)
i7-4771
i7-4770T
i7-4770S
i7-4770K
i7-4770
i7-4765T
i7-4790T
i7-4790S
i7-4790
i7-4785T
Bios 1.1 (board made after 2014-06-04)
i7-4790K
that is the list of the i7's the board supports for you to look at! the only one that you would need to be weary of is the i7-4790K as the board may need a BIOS update (the reseller may have newer stock or they may be able to flash the board to support that one if needed so ask them if they know if that one is supported)
as you seem to have one already look what BIOS version it has or if its not built into a system whats the serial number (S/N:000-0000-00000000000000 Leave off the last 3 digits) and i will be able to say what BIOS version it has!

MOVED: Weird USB & overclocking issues with Z97 Gaming 7 board

This topic has been moved to GAMING Motherboards.
https://forum-en.msi.com/index.php?topic=252886.0

Yes, well partly at least:
- found my USB ports to work after I enabled all the options there were in bios (that's a start!)
- found USB sticks to work normally after uninstalling the USB port drivers (ASMedia)
So far, so good at least.
Then I remembered my short "voyage" with a Z87 board. Simply entering numbers seems to work. I like the idea as it keeps total newbies away, but I hate it for not seeing any kind of range.
Especially now, as the platform is totally new to me, and even the default values show up in bright red when I enter them manually. No sort of documentation to be found in the manual, so I hope I'll stumble across something like a "MSI-specific" OC tutorial (most of them seem to concentrate on Asus and Asrock, as usual).
Thanks for trying to help though I couldn't find a button to delete the topic so I thought locking it would be a good alternative.
PS: I'm on Win 8.1 now, which updated my previous Win 8 installation, and it's running fine now. Using things like "show hidden devices" & uninstalling old drivers has helped me to keep my installations for quite some time normally. Often across various platforms even (used to be far more years ago as I don't upgrade as much anymore).

Re: Presentation and first issue with Z97 Gaming 5, I5 4690K, DDR3 Gskill Ares 1600

Yay great to hear! Have fun

here it is: [attachimg=1]
flash guide:
QuoteDecompress the attached .rar archive with Winrar: http://www.rarlab.com/download.htm
Create a bootable usb stick (https://forum-en.msi.com/index.php?topic=165175.0).
Then unpack the previously provided arc...

Msi watercooler with z97 gaming 5

Does anyone know of a video or better instuctions foer installing this water cooler. I got it free with my mobo but I can't seem to figure out how to fit it. The instructions are very poor. It's basically a before and after picture. Thanks

The MSI Dragon All In One Watercooler is an Asetek unit and pretty much exactly the same as the Corsair branded H55. Simply check Corsair's installation guide: http://www.corsair.com/~/media/Corsair/download-files/manuals/49-000182_rev_AB_H55_QSG_web.pdf

MOVED: intel i7 5th gen with z97 gaming 9 ack 1150 socket

This topic has been moved to GAMING Motherboards.
https://forum-en.msi.com/index.php?topic=255550.0

i7 supported:
Bios 1.0 (all boards have it at least)
i7-4771
i7-4770T
i7-4770S
i7-4770K
i7-4770
i7-4765T
i7-4790T
i7-4790S
i7-4790
i7-4785T
Bios 1.1 (board made after 2014-06-04)
i7-4790K
that is the list of the i7's the board supports for you to look at! the only one that you would need to be weary of is the i7-4790K as the board may need a BIOS update (the reseller may have newer stock or they may be able to flash the board to support that one if needed so ask them if they know if that one is supported)
as you seem to have one already look what BIOS version it has or if its not built into a system whats the serial number (S/N:000-0000-00000000000000 Leave off the last 3 digits) and i will be able to say what BIOS version it has!

Problem with z97 gaming 7 and i5 4690k

Just assembled my new pc. when i boot the system, i get nothing on the screen and a post code of b2. Any help would be appreciated!

well i tried but nothing. this time i changed the ram from socket 2 to socket 4 and the message from the lcd is different
with ram in 2nd slot: post 1 post 2
0 1
5 1
9 1 im not sure its to fast
b 2
with ram in 4th slot post 1 post 2
0 1
9 1
5 1
0 0
3 3
5 3
3 7
3 8
3 9
0 3
after this the mb turns off and on again

MSI Z97 Gaming 7 power up problem

Hi
Just build a new PC with Z97 Gaming 7, but when powering up it lighten up and the debug led is runing through a lot of numbers and then it powers down. It takes only a few seconds.
I have measured the voltage on pin JPWR1 an JPWR2 and all the levels are correct.
I have cunsulted the manual for levels on the V-Check connector but I can't find any.
I have measured the voltage on that connector and they are as follows:
Pin1 - VCCIN =1.765V
Pin2 - DDR =1.5V
Pin3 - Core = 0.75V
Pin4 - GFX = 0V
Pin5 - Ring = 0.76V
Pin6 - C_SA =0.9V
I have tried to unplug all the connectors (SSD, HDD, DVD, Fan's etc.) one at a time with no result.
I have tried to set RAM in different positions (got two blocks of 8Gb).
1. Dimm1 and Dimm2
2. Dimm1 and Dimm3
3. Dimm2 and Dimm4
4. Dimm1 (only one block and tried both seperate)
Same result
I took the graphic card out and the WiFi PCIe card - same result.
I took the JPWR2 power plug out and then it didn't power down but of course the CPU is not running then.
Hope someone can help me, please
/Mads
My setup is:
Board: X97 Gaming 7
Bios ver: Default as derlivered(Can't see it because it never boot up)
Video Card: MSI N750Ti TF 2GD5/OC (2 GB)
PCU: Enermax MaxPro EMP600AGT
CPU: Intel Core I7 4097 LGA1150
RAM: Corsair Dominator Platinum 2 x 8 GB
SSD: Samsung 850 EVO MZ-75E250 250 GB
HDD: WD Blue WD10EZEX 1 TB
CPU Cooler: Scythe Shuriken Rev.B SCSK-1100
WIFI PCIe card: ASUS PCIe Wireless N
DVD-drive: LiteOn IHAS124
OC: No
OS: Win8.1 64bit

double check all power cables, ensure that everything is plugged correctly
if problem persist:
Quote
RAM: Corsair Dominator Platinum 2 x 8 GB
leave 1 memory stick only
Quote
SSD: Samsung 850 EVO MZ-75E250 250 GB
remove, disconnect this one
Quote
HDD: WD Blue WD10EZEX 1 TB
remove, disconnect this one
Quote
DVD-drive: LiteOn IHAS124
remove, disconnect this one
Quote
WIFI PCIe card: ASUS PCIe Wireless N
remove, disconnect this one
then retest
if no change:
take out mainboard out of PC case and place it over non conductive surface
then retest again
Quote
CPU Cooler: Scythe Shuriken Rev.B SCSK-1100
if still no change:
reseat the CPU and check board for bent pins
also for a test try stock standard cooler CPU instead this one

Crash by gaming with MSI z97 Gaming 9 AC/ MSI 980GTX

Dear MSI Form
The last couple of weeks I have a very bad crash,
This is my system:
Windows 8.1 64
Mother board: MSI Z97 Gaming 9 AC
GPU: MSI GTX 980
CPU: Intel core i7 4790K 4 GHz
CPU Cooler: Cooler Master Nepton 240M
Memory: 16GB 4x4 Corsair vengeance pro
Hard disk: 2 X 1TB 1 X 1TB SSD
Power supply: Be quiet! Power Zone 650W
Case: Cooler Master CM Storm Trooper Window
Fans: 9X Be quiet! Shadow wings + Fan controller
I use my pc mostly for gaming,
I bought en build my pc on September 2015 but now and then I get a very bad crash, the crash shuts down my pc (no blue screen / no Error) just a black screen with a pc that won’t respond on anything. The lights are on at my motherboard cpu cooler and GPU, but no respond. To turn my pc on again I have to shut down the main power switch. After 10 seconds I can start up my pc again.
I get the following windows event: id 41 kernel power
Scenario:
This began when I played Dragon age 3 in December, I got the crash twice in like 100 hours. (not a big deal) than I got the same crash once when I played GTA V with 60 hours more or less. But now when I playing the Witcher 3 wild hunt I get it every 5 minutes.
What did I try to fix it but won’t work:
- Memtest run x10 no error
- Drivers up to date
- The temps under full load are great CPU they won’t go over 51 degrease / GPU 68 degrees / the rest won’t go over 45 degrees.
- I got no virus.
- Everything is connected just fine.
I hope you guys can help me out.
Kind regards,
Tijs Dragtsma from the Netherlands

May be your PSU being too weak or going bad (I doubt though). Although you have 9 fans.. maybe try disconnecting case fans and leave only CPU cooler ones to work?

Microphone issue with MSI Z97 GAMING 5

Hi there!.
I have just set up my new computer and i have problems with my microphone. My mainboard is a "MSI Z97 GAMING 5" and my box: NOX Coolbay SX.
I have installed the drivers from disk and tryed also searching drivers on the web of MSI. I can hear with my speakers with no problems, same with my headset. But there is no way to use my microphone. I put it in the front panel, then i checked the control panel - sound and Windows tell me that the microphone is connected, but dont work. if i put it in the back panel, the realtek HD administrator tell me that something is connected in the microphone slot but WIndows dont detect it.
in the BIOS, the HD Audio is ENABLED. I dont have any idea about what to do now. I have search on this forum but i havent seen this same issue. Can you help me?
Thanks and sorry about my english.

ill post my specifications
Board: MSI Z97 GAMING 5
Bios: Version 1.0
VGA: MSI GeForce GTX 760 Twin Frozr OC 2GB GDDR5
PSU: Nox Urano VX 750W PFC
Intel Core i5-4670K 3.4Ghz Box 1150
MEM: G.Skill Ripjaws X DDR3 1600 PC3-12800 8GB 2x4GB CL9
HDD: Seagate Barracuda 7200.14 1TB SATA3
COOLER: Katana 4
OS: Windows 7 64bit Professional

No signal With a Z97 Gaming 5

Hello everyone,
I have a big probleme:
I've set all my system (description below ) but when i want to switch on the computer, the screen go on No signal.
Motherboard: MSI z97 Gaming 5
Graphic Card: R9 290 Tri-X
Chipset: Intel 4690K (LGA 1150)
RAM: 16 Go (4*4) G.Skill 1600 MHz
Power Supply: Corsair TX750w
Thanks a lot ! =D

Quote from: Nichrome on 25-July-14, 04:31:56
mobo-motherboard
A bit HARDCORE image but these are bent pins:
MB- Motherboard attached with processor, 1 stick of RAM and Power Supply Unit(PSU) and the monitor. As the external test. And these are the minimal things you need to boot.
Wow, whoever owns that board CAN make the square peg fit into the round hole! Seriously, did they close their CPU latch by hitting it with a brick? o.O
Sorry for the not helpful comment, but I couldn't resist! You weren't kidding when you said hardcore! LOL

MSI Z97 Gaming 9 ACK problem with wifi (lag spike)

hi all,
the problem is that all is well connected to the ethernet (killer 2205).
while on wifi I have many lag spike when i play online game.
I got a laptop with similar wifi card (killer 1202) and all went good!!
so why with killer 1525 on desktop i got this lag spike? its very bad.
the network driver is the newset
my system:
windows 7 64bit
msi z97 gaming 9 ack
i7 4790k
16gb ddr3 2133mhz
msi gtx 970oc
seasonic 860 platinum

Quote from: darkhawk on 17-June-15, 18:01:01
I'd be more for RMA'ing the board.
But personally, I'm staying away from Killer Network products from now on. They are buggy and do not work very well when they don't work. Sometimes they don't work at all. Check back through these forums, and one of the biggest issues with any of the boards and/or laptops is always the Killer Networks NIC's. And there is no simple and easy fix for many of the issues.
If it was me, I'd buy a nice wireless card and use that instead. Or do the Intel mod you posted about.
I won't say that the Killer Networks device SHOULD work, but time and time again they prove to not work. In that case, I'd replace it with something that will and move on. A $40 wireless card to not spend days or weeks trying to fix the problem is money well spent in my opinion.
now im going with powerlink and all went good, but as all know, powerlink after 2 years will broke and need to replace..... but online game with eth is always better.
So im tihink to resend to AMAZON and ask for refund and ill rebuy a gaming 7 without wifi this change refund me a good 100 euro......

BOSD with z97 gaming 5

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