Boss has a 3G having syncing problems from iphone calendar to laptop calendar. Any suggestions?

Boss has a 3G having syncing problems from Iphone calendar to laptop caledndar. 

We run Windows 7 here at work and when she goes to sync her iphone calendar to her laptop calendar some of the information is not transferring over.  Yesterday we synced and everything was correct on both calendars but when we went back in today there were missing appts on the laptop calendar that were synced yesterday. 

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