Both Acrobat Reader and Acrobat x Pro MAc 10.1.4 crash

This is very annoying.
Where can I get support for this? I have sent in numerous crash logs, re-installed repeatedly, tried to use Time Machine all to no avail.
Which aprt of Adobe Support deals with this please?

The only thing common I think I see is Fonts. Unless the acrobat Fonts are removed they are no installed upon a reinstall.
If you using a Mac use FontBook to look at find bad fonts or repair fonts Also Mountain Lion (OSX.8.x) is the toughest/Strictest on Fonts than any other previous system.

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Unable to install Acrobat Reader and Acrobat Flash Player

Hello,
I am trying to install Acrobat reader and acrobat flash player on my Laptop (Lenovo Thinkpad T420) after installing windows 8.1 64 bits, after successfully downloading both software, the adobe reader installer opens with a dark grey box and nothing else happens.
The installer can't be closed except from the task manager.
I have tried to start as administrator, enable javascript, different browsers, restart the laptop, ... all gave me the same result.
Below image shows what i am receiving.
Kindly advise.

Run the Acrobat Cleaner Tool and reinstall from scratch.
Mylenium

Acrobat Reader and Acrobat Standard v9 compatibility

What is the lowest version of Acrobat Reader that can read Acrobat Standard 9 .pdf files?

Thank you Michael... I should have checked that out.

Re:adobe reader and acrobat

Hi
Is there any difference between adobe reader and acrobat . if
so please let me know at my email id too: [email protected]
i am facing a problem in my web application where in on
entering the data on to the application i need to get a pdf file in
the web browser , but at certain time i could see the following
message ."Cannot use Adobe Reader to view PDF in your web browser
.Reader will exit now. Please try again". I have adobe reader in my
machine.Do i need to make any settings in the IE . if so please let
me know
Please suggest in this issue
Regards,
Vinesh

Welcome to our community, Vinesh
Firstly, I'm thinking you have wandered into the wrong
community. You are asking a question about Acrobat and this
community is focused on Adobe Captivate. If you want to ask further
questions about Acrobat, you should consider asking in the Acrobat
community. You may do so by clicking the link below:
Click
here to visit the Acrobat community
Now for the gist of what you asked. There is a huge
difference between Acrobat Reader and Acrobat. One uses Acrobat as
the application used to create content that is later viewed by
someone with the basic Acrobat reader. The reader is a free
download for all. You have to purchase Acrobat in order to create
content that you produce for the reader to present.
Hopefully that makes a bit of sense. If not, try posting the
same question over in the Acrobat forums and see what someone
replies with.
Cheers... Rick

Installing both Reader and Acrobat 0 Standard

Is it possible to install both Reader and Acrobat 9 Standard on the same computer?
I want to be able to make sure whatever I produce in Standard will work and open up in Reader or any other PDF viewer someone might use.

Hi,
I have both the reader and Pro on my computer, however, there are some issues with default actions, such as opening documents.
Is there some kind of guide to setup both reader and Pro on the same computer, just have them do different functions?
Thanks for your input!

Adobe Reader and Acrobat Pro updates for 11.0.10 being pushed out through SolarWinds Patch Manager are not being recognized as applicable.

I am trying to update our Adobe Reader and Acrobat Pro to 11.0.10 using the default MSP packages with SolarWinds Patch Manager. All of the systems keep reporting as 'NOT APPLICABLE'. All of the workstations have Reader11.0.09, with about 10% still on 11.0.08 (due to the fact that the reader 11.0.09 package only patched about 2/3 of the systems). All systems that have Acrobat Pro are 11.0.09.
In SolarWinds I am using the "Adobe Systems, Inc. Packages" node.
Adobe Systems Acrobat 11 Catalog
Adobe Systems Reader 11 Catalog
and the SW Patch Manager downloads the msp's straight from Adobe.
I have checked the msp's manually and they will update at least back to 11.0.07 in Reader, and 11.0.0 in Acrobat Pro. (I had an old stand alone system that still had Reader 11.0.07, and I did a new install of Pro and went straight to update 11.0.10)
The SolarWinds Tech said, "Okay. That content is produced by Adobe. Any questions concerning applicability logic or diagnosing why a package reports as NotApplicable when that's not expected would need to be directed to Adobe, as they are solely responsible for that content and its behavior".
I am new to SolarWinds Patch Manager, and any help or advice would be greatly appreciated.

It sounds like you are attempting to use the SCUP catalogs outside of the MS solution. I can almost guarantee you that Adobe didn't test it if it's not referenced in the ETK: 11 SCCM-SCUP — Enterprise Administration Guide
That being said there "should" be logging available in any deployment solution. Since I am not familiar with Solar-Winds particular solution I can't say if it logs errors and how verbose those logs might be. If you have logs then post the output and the forum members "might" be able to assist you.

Iwant to purchaseAcrobat Pro XI. Do I install upgrade if I have reader and Acrobat X trial version?

I want to purchase Acrobat Pro XI. Do I install upgrade if I have reader and Acrobat X trial version. Sorry new to all this software stuff. Hope someone can help out there.

You would only qualify for the upgrade if you had a purchased copy of a previous version that qualifies. For AA XI, that means you have to have AA 9 or later that you had purchased. So the answer to your question is NO, buy the full version.

Flash Player technology that supports Adobe Reader and Acrobat (Windows 7 Pro)

Is there any software that I can install that will support Adobe Reader and Acrobat for Windows 7 Pro, My new PC has Adobe Reader XI installed.

Hi Maxim ,
You could please refer the following link to download flash player on your system .Though this link is for Adobe Acrobat and Reader DC .Please have a look and try installing the same .
https://helpx.adobe.com/acrobat/using/flash-player-needed-acrobat-reader.html
Flash Player is required to view flash content in PDF' ,PDF' portfolio .
Please try the same and let us know if you face any challenges .
Regards
Sukrit Dhingra

PDFs look different in Adobe reader and Acrobat professional compared to the built in PDF viewer on windows 8

Hi there,
I have been trying to narrow down an issue we have been having for some time in printing PDF files and finding that they look different on paper compared to screen. Up until today our big KIP plotter got the blame, but as I have been collecting notes on a little windows 8 tablet I noted that PDFs opened in the windows PDF viewer have the same visual defects as the printouts. My example today is that on a CAD drawing there is a small box/frame with a number in their, I tried printing and the frame was completely blacked out. As a test I tried saving the PDF as a TIFF file from Adobe Acrobat professional and this file had the same fault as the printed copy. When I open it in the windows 8 pdf viewer I can see that there is a shading within this box that does not show on Adobe Reader (latest version 11.0.10.32), the adobe reader and acrobat pro version both show a white background to the box. We have been having lots of issues with sections being missing from drawings and overly feint lines.
I am not sure where to start trying to narrow down why we are getting different results in different PDF readers. Is there anyone who maybe able to point me in the right direction? It almost feels like the shading or colour density is not being consistent when PDFs are being opened in different packages.
Thanks in advance
Andy

Some PDF viewers comply with the PDF ISO Standard (ISO 32000) "just enough" while others (such as Adobe's) fully comply.
As with anything there's a cost to using anything that comes from a "just enough" approach.
Be well...

Acrobat Forms and submit to Outlook Mac 2011

Anyone come across this.
Use Acrobat Pro 9 and have forms set up to use in Reader with a submit button.
Submit button runs a java script which attaches form to an email (see below), resets the form and then closes the form.
This has worked fine with Entourage (Office Mac 2008) however we have just upgraded to Office Mac 2011 with Entourage now being replaced in the suite with Outlook.
Now we can't get any pdf to attach itself to an email - either using the java script which lets us specify an email address, subject line and copy in the email itself OR the standard built in action in Acrobat Pro itself.
Help?
Java script is as follows - feel free to use.
this.mailDoc({
bUI: true,
cTo: "[email protected]",
cSubject: "default subject",
cMsg: "default message"

Sorry folks - haven't looked at this for a while - found the answer on another thread - don't know why it appears answered here but the answer ain't good I'm afraid and it looks like the problem is with Adobe. Some of the answers were as follows:
Office 2011 on Mac is not an officially supported email client for Acrobat 9 and Acrobat X. Thanks.
Outlook (in Mac Office 2011) is not supported?!?! Adobe is not supporting Office, the MOST POPLAR software package available on the Mac? This does not help Adobe and certainly does not help its customers. This is an awful deficency that needs to be fixed.
Adobe was too dumb to go looking up what was happening with Office for Mac. They've only had 3 years to find out. That they were replacing Entourage with Office. There is no such thing as Entourage on PC. They should have known. I think since they got caught flatfooted they will have to add.
Put simply - it now DOES NOT work with Office 2011 for Mac - downgrade Office anyone?

The Adobe Acrobat/Reader that is running can not be used to view PDF files in a Web Browser. Please exit Adobe Acrobat/Reader and exit your Web Browser and try again.OK. I followed the instruction and the problem still persists.

I got the following pop-up when I tried to open an online PDF file:
The Adobe Acrobat/Reader that is running can not be used to view PDF files in a Web Browser.
Please exit Adobe Acrobat/Reader and exit your Web Browser and try again.
I tried many time, and it really doesn't work.
The plug-in I have is Adobe Acrobat 8.3.0.280

After I upgraded to Firefox 5, I had the same problem and I did a work around temporarily. I went the tools menu, then Add-ons, then clicked the "Plugins" on the left side (4th one down). I "disabled" both Adobe Acrobat 8.3.0.280 and Adobe Acrobat 10.1.0.536 using the disable buttons on the right side. PDF files now open again. However they are outside the actual browser.
My guess is that Adobe didn't catch up yet with a new update to work with Firefox or vice versa.
Hope that helps!
Michael

There is a problem with adobe acrobat reader please exit adobe acrobat reader and try again 101:101

I'm trying to access some web PDF files via SharePoint Application but i got this error message "there is a problem with adobe acrobat reader please exit adobe acrobat reader and try again 101:101"
my operating system is Win 7 and I'm using Adobe Acrobat Pro 11.0

I'm having the same problem. Only I have Windows XP and at the end of the error message it shows 103.103. Please let me know if and when you get an answer or remedy to this problem. Thanks!

Adobe Acrobat Message : ''To view the flash technology content in this PDF, please install the version of flash player that supports Adobe reader and acrobat "

I am using interop acrobat dll in one of my client , when trying to open a pdf file in acrobat X the following message appears :
''To view the flash technology content in this PDF, please install the version of flash player that supports Adobe reader and acrobat "
Is there any workaround to fix this issue ?...
will installing the flash player fix the issue ?
thanks

i am trying to convert the pdf to tiff image using
//Using ACROBAT PRO
AcroAppClass app = new AcroAppClass();
AcroAVDoc doc = new AcroAVDocClass();
i tried downloading the flash player ,now the error does not appear but for those pdf that displays this flash message error i am not getting the pdf converted to tiff file , instead i get an image with message
What could be the cause of this issue ?

Highlight texts in Adobe Reader and Acrobat

I need to highlight the texts/words in Adobe Reader and Acrobat as well. Is there any common function/API available for both?

I have the Adobe Reader plugin license, will this functionality work in Reader?
static ACCB1 void ACCB2 HighlightWord(void *data)
    DURING
    //Create a HiliteEntry object and set its attributes
    HiliteEntry hilite;
    hilite.offset = 3;
    hilite.length = 1;
     //Get the page number of the current page view
    AVDoc currentAVDoc = AVAppGetActiveDoc();
    PDDoc currentPDDoc = AVDocGetPDDoc(currentAVDoc);
    AVPageView currentPageView = AVDocGetPageView(currentAVDoc);
    ASInt32 pageNum = AVPageViewGetPageNum(currentPageView);
    //Highlight the tenth word
    PDPage pdPage = PDDocAcquirePage (currentPDDoc, pageNum);
    PDTextSelect textSelection = PDTextSelectCreateWordHilite(pdPage, &hilite, 1);
    AVDocSetSelection(currentAVDoc, ASAtomFromString("Text"), (void *)textSelection, true);
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    PDPageRelease (pdPage);
    HANDLER
        AVAlertNote("Error highlighting word");
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Livecycle form crashes Reader and Acrobat

I've created a Livecycle form that has been working great. However, a user managed to corrupt it somehow and now it causes both Reader and Acrobat to freeze and then close when trying to load it. I also tried it in Nuance which causes a freeze but not an app close. However I noticed in task manager that while frozen, Nuance's memory consumption continues to grow.
Is there anyway to debug this to determine what is going on? Any other suggestions on how I can try to determine what is happening?

Hi,
Does the form crash when you do a preview in LiveCycle Designer? Have you got "When exception thrown" set to break in JavaScript preferences, maybe you can see an exception in the console?
Regards
Bruce

Both Acrobat Reader and Acrobat x Pro MAc 10.1.4 crash

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