Both elements 12 and premiere elements 12 crash and close when I click on edit - preferences - general

Question

Elements 12 organizer crashes and say it has to close when I click on edit, preferences, general.  Also, the text displayed on the organizer screen (such as the menu bar and the folder list in the sidebar) are so tiny I almost need a magnifying glass to read the words.  How can I enlarge the font of the text?  What do I need to do to resolve the oraganizer crashing and closing problem?

Answer 1

Donald
The Premiere Elements 12 Help PDF
http://help.adobe.com/archive/en/premiere-elements/12/premiere-elements_reference.pdf
You cannot import Premiere Elements Windows project files (prel) into a Mac version and vice versa. That I am sure on.
Files with the Mac preferred .mov and .mp4 should be expected to import.
The rest that you mention are probably under the should import but may need conversion, like mpg to mov.
But you need to make the distinction between files that will not import because of file properties versus how you
are importing the files into the project. What happens if you transfer some copies of your media stored to the external drive
to wherever one saves video to in Mac and then try to import the media into the project from there.
More later.
ATR