Both iMac iSights Won't Start Up After Upgrading To 10.4.6

I just bought 2 iMac iSight's clearance from Mac Mall - with Applecare, but I can't use it until Mac Mall resets the serial numbers with Apple, who currently thinks they were bought in January, so no chat help. Ack! Downside to buying open stock clearance! Anyway, when setting them up, I let them upgrade to 10.4.6. They did the first reboot, then totally froze on the second. Both of them, exactly the same. And I don't have the right Torx driver to do the internal reset. What happened to the flat head screws on earlier iMacs? I tried the power cord in and out with the power button depressed trick. Nada. Help, I have new employees coming in tomorrow expecting computers to sit at. TIA,
Fred

<<If you look at MacInTouch, you will find reams of complaints about MacMall. You have to be very firm with them, and threaten all kinds of dire things.>>
I'm sure they're all criminals, but I have one salesperson who cuts me some deals, so sucker that I am I go back. I once had a G4 problem with a defective RAM slot - inserting the stick bent the contacts both sides across the middle, and I was going to be stuck for a new m-board on a machine that had only booted once, and they weren't very nice to me about it, until by chance they noticed the same thing in other machines of similar serial number. With their testimony, Apple gave me a "one time only" repair on it - how very generous of them.
Back to current problem, and thanks all for the help - power cable manipulation has gotten one of the two to boot up normally, thank god, and the other is being slightly more responsive (rapid manipulation of power button makes front panel LED and mouse LED light up momentarily), but hasn't booted yet.
Fred

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