Both iPad & iPhone only show 500 old emails
Both of my mobile devices are showing 500 old emails from 2009 what is going on ? I have tried deleteing account and re adding but no change, earlier about 4 hours ago all was fine then bang it just started to only show the 500 oldest emails
You should check what icloud is currently storing in the email server to see if it's just the devices or the emails are really gone.
Using a computer's browser, log into icloud.com and then go to the email page. If all "recent" emails are gone, then someone has deleted them, most likely - do you share your icloud account with anyone else?
Similar Messages
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I have changed my email address and changed my Apple ID. However iCloud on my ipad and an ipad mini still shows my old email address. How can I change my iCloud email address?
Welcome to the Apple Community.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too. -
I've tried to reset my iPhone, shut it down, and connect it to my computer. Nothing has worked.
Hello peanutbummer,
Thanks for using Apple Support Communities.
If you have changed your username, you will need to first remove your previous email account, then add in the new account details.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Take care,
Alex H. -
MY ICLOUD IS SHOWING MY OLD EMAIL ADDRESS
MY ICLOUD IS SHOWING MY OLD EMAIL ADDRESS. I just got my new iphone 5 from apple yesterday. when they were setting it for me, it was showing my new provider which is att.net, but now after i connected to my macbook pro itune for back up, i see my icloud on my iphone is showing my old email address or my old provider which was comcast. what should i do, it is gray and i can't log out
Please follow these steps to change your email address/Apple ID: http://support.apple.com/kb/HT5621
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My email recently changed and so I updated my Apple ID to reflect my new email, but my Icloud account still shows the old email as the username on both my Iphone and Ipad and for the life of me I can't figure out how to change or delete it. My password doesn't work with the old email address. When I look for my old email address in the Apple ID support area it says that the ID doesn't exist. Help!!!
You have to go to Settings>iCloud and tap Delete Account, then sign back in with your updated credentials. This deletes the account and your synced data from your device, but not from iCloud. Provided you are signing back into the same account and not changing to a different account, your data will be synced back to your device when you sign back in.
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Hi - I cannot upload my emails through the mail icon. The first time I tried it only loaded very old emails, I then tried the whole process again and it has not imported a single email. I use hotmail, and have had no problems with my iPhone or iPad. So the only way I can check my emails on my mac is to go through the internet. Can anyone help?
Hello, do you mean Download?
In Mail's Window Menu, choose Connection Doctor, any red dots for status, if so what is the message?
Then click the Show Details button & Check again. -
I changed my Apple ID email address yesterday and now my IPhone 4 and my IPod 5 will not allow me to upload any apps. When it asks for my Apple Password it still shows my old email address. How do I change the IPhone and IPod to recognize the new email address????
Hello there, emsariel.
The following Knowledge Base article offers up some great information in regards to the issue you are describing:
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/ts5223
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
Please help.
iCloud on my iPhone still has my old email in it with no option to update it. I have no access to the old email. I updated my email and password online via my macbook, but my phone will not recognize either! It keeps popping up a screen for me to enter my password, but it says it's incorrect.
How do I fix this on my phone?????
I can't fix it online because my iCloud online (although working) does not recognize either of my devices because they need updated….which I'm not able to do due to storage issues.
I just want my phone to recognize the new email and password!!
I have no idea what I'm doing but I'm about to throw this phone across the room.
thanks!Welcome to the Apple community.
If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple ID and that ID is a previous version of your current ID, not an entirely different one.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details and some other circumstances.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device. It may take a short while to remove the account.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.
This is answer is provided from my own database of boilerplate responses and the content was last reviewed and tested on: 2014/05/23
You should still be able to log into an old email account, even if you haven't used it for some time, very few providers delete email accounts. -
I have over 200 photos on my iPhone photo stream but my iPad 2 only shows 53 of them.
Photo stream photos appear after you enable the feature on your devices so any photos that were already on the phone when you turned on Photo Stream on the iPad, will not appear. Only photos that you take on the phone moving forward will appear on the iPad.
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How I transfer my contact names from my Iphone 4S to my Ipad Air ( only showing phone numbers but no names ) If I receive a message in my Ipad Air, just the phone number is available, I want to find out if possible to get the name of the contact also ?
Go to Settings>iCloud on your phone, make sure you are signed into the iCloud account that contains your contacts, the turn Contacts to On. When prompted, choose merge.
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How do I delete an iCloud ID from on my iPhone 5s, The phone only shows my old apple ID, not the new one?
Go to Settings -> icloud and then you should see your icloud id, scroll to the bottom and select delete account, you are then able to add your new one.
Hope it helps
Lesoot -
When I check my email on my iPad, it only shows the headers, it is blank where the message should be. How do I fix this?
Try a reset. Hold the Sleep and Home button down for about 10 seconds until you see the Apple logo.
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List View in ios8 on iPhone only shows 1 year
List view in ios8 on iPhone only shows 1 year. Earlier events are there, and you can see them in other views, but not in List View. Any ideas?
OK, I solved it. Here is the solution if you have precisely the problem I had.
1. On the iOS device: delete the iCloud account.
2. Go to the Apple ID website and make sure the ONLY email there is the me.com email and that it is set as primary. If you Mac.com email is listed as a secondary email THIS will cause the problem. So delete the Mac.com email.
3. Log back in to iCloud on the iOS device.
Only you wanted to use the Mac.com address and not the me.com one, you could follow the above instructions just swapping me and Mac. -
when I try to purchase an app using my iphone it asks me for a password for the wrong email address. How do I reset my iphone to show the correct email address/apple ID
Thanks for your reply. Having read through relevant topics it suggests that if I sync my iphone with the correct account on my pc it should use that one thereafter. i will try both.
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Has any one experienced not being able to send mail and only receiving some? I get the message " can not get mail. No connection to the server! " Yet I get some mail but can not send out any. My iPad is only 1 month old! It worked perfectly for about 10 days.
Thx
AgnesHey agnesfromcopenhagen k,
Thanks for the question. I understand you are experiencing issues with Mail on your iPad. The following resource provides some troubleshooting steps. What kind of account are you using? Some internet providers require that you be connected to your home Wi-Fi (or for work accounts, inside your corporate Wi-Fi/firewall). Also, some email accounts require two-step authentication. For more information, see this resource:
iOS: Troubleshooting Mail
http://support.apple.com/kb/TS3899
Thanks,
Matt M.
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